Jet HomeLoans, LP

85% of customers would recommend Jet HomeLoans, LP

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Customer Reviews

4.5 of 5
842 Reviews
Responsiveness 90%
Product met needs 96%
Competitive rate 89%
Real Estate Pro Reviews 15
February 27, 2023 at 3:56 PM
Recommend's Jordan

Jordan is outstanding

Jordan's help to help us lock in our loan and close in our house was nothing short of fantastic. His main concern was always us and he worked with all the parties to get us the best deal possible and locked a comfortable cash to close for us. Thank you

Loan Officer
Other 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 27, 2023 at 1:39 PM
Recommend's Jordan

Jordan was an outstanding partner on our loan

As the title states, we are extremely pleased with our experience with Jordan on our home loan. He was flexible, patient, provided competitive rates, and thorough in his explanations and help. You can’t go wrong with him as your next loan officer, highly recommended.

Brian's Tip: Be open and transparent with Jordan and let him know where you’re at and what you’re thinking.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 26, 2023 at 12:08 PM
Recommend's Jordan

Always respectful and professional

Appreciate Jordan for his exceptional service and professionalism throughout the loan process. His expertise, attention to detail, and timely communication made my experience seamless and stress-free.

Diego's Tip: Keep your finances transparent and your expenses low during the approval process. For new constructions, assume delays longer than the builder expectations.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 24, 2023 at 7:48 PM

Horrible lender

Andrew lack communication, effectiveness, as well as diligence. If it wasn’t for the builder Giving more incentives for us to stay with jet home loans we would have canceled our loan due to him. I wouldn’t recommend him what so ever. He even stated that he got us a good deal, but that is wrong. Another lender got us a good deal, and he was forced to match it after he had told us that that was not realistic.

Myheim's Tip: Go to another lender

Lender Response
Mr. Grady, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Loan Officer
VA 30 Year Fixed NorthCarolina
Loan met my needs
Branch: Fayetteville, NC
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February 23, 2023 at 10:31 PM
Recommend's Lee

Would recommend

Lee was great! Super helpful and very responsive. Thank you Lee for all the work you did to help me buy my dream house!

Loan Officer
Conventional 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 22, 2023 at 9:02 PM
Recommend's Jordan

Professional

Jordan is an excellent and professional Loan Office. He answered all my questions and concerns. Thank you Jordan for your hard work and dedication.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 22, 2023 at 5:52 PM
Recommend's Andrew

Mrs. Washington

Andrew and his team were absolutely amazing. They were very informative and supportive. They kept me informed of every step and the website they use is so user friendly. Love the loan tracker. Thank you so much for all you and your team do.

Marcy's Tip: Helpful and supportive team who answer all questions and have great response time.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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Real Estate Professional
February 17, 2023 at 7:30 PM

Outstanding Service

As a realtor, I had the pleasure of working with Cinda when my buyer chose her for their home purchase loan. Cinda was so informative, knowledgeable, communicative, and responsive. Any question that was asked, Cinda, immediately answered. No matter what time of the day or evening, Cinda was always available to my client and myself. I just wish I could give Cinda more than 5 stars! Do yourself a favor and contact Cinda for your lending needs.

Conventional SouthCarolina
Branch: Bluffton, SC
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February 14, 2023 at 6:23 PM

Not worth getting closing costs paid to use this lender

Agressive, Bully. Why did I need to supply copies of drivers license 2 days before closing! Why did he need to run credit 2 days before closing, wasn't a problem, but why!! No owners we spoke to had anything good to say about there mortgage experience.

Craig's Tip: Use another lender

Lender Response
Mr. McCulloch, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Conventional 30 Year Fixed Florida
Closed on time
Branch: Jacksonville, FL
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February 10, 2023 at 7:44 PM
Recommend's Chris

Super easy process with Chris

Chris did an amazing job and assisted us throughout the loan process. Very helpful and answered all questions.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 09, 2023 at 11:37 AM
Recommend's Dabney

Loan Officer and Processer Review

Mr. Dabney was incredible to work with during this loan process. He was attentive and supporting throughout the whole process. He made himself ready available even on his days off, which was truly appreciated. Amanda Smith - Processer was also wonderful to work with during this process.

Loan Officer
VA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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February 07, 2023 at 11:18 AM
Recommend's George

Good help will make the job easier

George and his crew at Jet Loans were user friendly and did a splendid job of getting us through the loan process. I highly recommend them for your mortgage needs

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 06, 2023 at 8:54 AM
Recommend's Dillon

Loan

Great service, excellent loan specialist and peace of mind.

Stephen's Tip: None

Loan Officer
VA 30 Year Fixed North Carolina
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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February 06, 2023 at 8:54 AM
Recommend's Dillon

Loan

Great service, excellent loan specialist and peace of mind.

Stephen's Tip: None

Loan Officer
VA 30 Year Fixed North Carolina
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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February 02, 2023 at 9:13 PM
Recommend's Ashley

VA loan closing

The process from loan application to closing went very well. Great communication throughout the whole process.

Jeffrey's Tip: Have all required documents available to process your loan smoothly and in a timely manner.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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