Tyler Ratay

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Customer Reviews

3.6 of 5
5 Reviews
Responsiveness 60%
Product met needs 100%
Competitive rate 100%

Reviews for Tyler Ratay

24 days ago at 5:35 PM
Recommend's Tyler

Incredibly helpful!

Tyler and everyone I worked with throughout the mortgage process were so very helpful! As a first time homebuyer I was very anxious and nervous and FBC, specifically Tyler Ratay, really held my hand through the process and were very informative and patient. I would definitely use them again in the future!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 30, 2021 at 1:08 PM
Recommend's Tyler

Seamless experience ❤️

Tyler, Kinsley, and everyone on the team swooped in and saved the day when a previous try with another company fell through. In 3 weeks they worked diligently to pull everything they needed for my file. Got me pre-approved, and closed within days!

Takela's Tip: Start here first!!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 23, 2021 at 3:38 PM

Bad

Never answered emails or phone calls. When Tyler did she always would beat around the bush. Asked us why we were moving to Florida which is personal business.

Dallas's Tip: Go with someone else

VA 30 Year Fixed Florida

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May 26, 2021 at 8:26 PM

A Nightmare

Everything started well. We had good service and communication but as we moved closer to closing, things fell apart. We were contacted three days prior to closing needing more information that they had known about for two weeks. I got a call the next day wanting more information but we couldn’t get a response from the mortgage officer. The day prior to closing the title agent couldn’t get the information they needed and when they did it had multiple errors. It was several emails and calls and finally fixed just a few hours before closing.

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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