Top Loan Officers for Jet HomeLoans, LP
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Reviews for Jet HomeLoans, LP
Amazing Experience!!
I recently retired after 24 years in the Navy and our first attempt at homing buying was a nightmare. Chris and Taylor have been super communicative, respectful of my time (work from home), and thorough without being clingy....lol. If this is the last time I do this, I'm glad I experienced this seamless home buying experience with them. I'm not even stressed and I feel like I should be...:) Thanks team!
Lisa's Tip: Do what you are supposed to do because they are going to go the extra mile to help you.
Loan Officer
VA 20 Year Fixed Florida
Could be given Better Service
The team could be more friendly & approachable. There should be incentives for first time home buyers and first responders. If there is a lower credit score, the team could at least remind us to boost up the credit score while running credit report.
Loan Officer
Conventional 30 Year Fixed Florida
Is there an option for TEN stars??!!
EVERYONE in the world hates moving and uplifting their lives. On top of that, having to gather every little piece of information. Oh and don’t forget about having to work during all of this…because we all have 8 hands, right?! I can honestly say that Cinda was absolutely incredible from day one of my mortgage process. She went above and beyond for me. Even my realtor told me that, usually, mortgage officers simply don’t care and/or push like Cinda has and is pushing for you. I’m very cautious about who I recommend because if I do, my name is on the line. I have absolutely zero hesitation in recommending Cinda and Jet! Seriously, Jet Home Loans as a whole was incredible. Marissa was always there if I had a question. Thank you to Cinda, Marissa, Curtis and the rest of the team!!
John's Tip: Nothing! If the review wasn’t clear enough…she’s perfect! Very valuable asset to JHL!!
FHA 30 Year Fixed SouthCarolina
Worse Experience Ever
We did not want to use Jet Home Loans originally because of the poor service from Ed Mayor and his team. Ed is a Mortgage Loan Originator (NMLS 71999) and is the root of our complaint. I'll focus on the 2 larger issues that resulted in financial impact: The first was in regards to mortgage rate and closing disclosure. Ed and I had talked about the interest rates for the loan and how we had an option to add additional funds towards lowering the interest rate. On 12/6/2022 I informed Ed and his team we did not wish to put any additional funds towards lowering the rate. I also asked Ed to confirm we were not locked in the rate could be changed. Ed confirmed this via email same day. Several days went by without any follow-up communication. I reached multiple times asking for updates. I was told by one of the loan officers that we were awaiting the appraisal before moving forward. On 12/115 we receive the appraisal, on 12/20/2022 we were informed our loan was clear to close. I immediately followed up with Ed as we had still not discussed what the final rates would. He then called me and informed me that everything was done and ready to go. When I asked about the rate he confirmed money was put towards lowering the rate. When I asked why this was done contrary to our instructions on 12/16 Ed stated "I didn't see that email." I then explained that he did and even responded to the email confirming things weren't final. The second matter took place on 12/27/2022, the day before our closing, we were informed by the closing attorney that the loan officer and their team removed all deposits. Any EMD or Builder deposits could not be applied, and the builder would have to send an addendum to refund this money. We were responsible to cover the amounts out of pocket being refunded in order to close.
Ryan's Tip: Go with another lender that will treat you well
Lender Response
Mr. Posey, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)Loan Officer
Conventional 30 Year Fixed South Carolina
The Best Lender
Joani and Megan are the 'go to' for your loan needs. I have worked with them on 2 home loans and will use them any chance I get. They are fast, efficient, professional, and most importantly, they know what they are doing!! The best in the business.
Loan Officer
Conventional 30 Year Fixed Texas
Great Job
Delivered as promised. They were organized and had excellent follow up and thru. One of the easier mortgage processes we have been thru.
Loan Officer
Conventional 30 Year Fixed Florida
My experience
I experienced a personal loss after starting this process. Mr. Griffin and his team worked closely with me to help this process go smoothly. The professionalism and knowledge made me feel that they cared and made it seem less. I couldn’t asked for better partners as I navigated through this process.
Loan Officer
Conventional 30 Year Fixed Florida
Jet
Joani and Meagan have all the traits when looking for a lender. Re*****tion, integrity, availability, honesty and knowledge to help you make decisions through the process. It’s not an easy process and they will support you every step of the way.
Loan Officer
FHA 30 Year Fixed Texas
James Smith Review
I give Daniel Peluso and his team a 5 Star Rating. Daniel and his team were always accessible and helpful in answering questions regarding the mortgage application and approval process. Daniel and his team are experts. They utilized the latest technology in business transactions. I would recommend Jet Home Loans, LLC without reservation.
Loan Officer
VA 30 Year Fixed SouthCarolina
New Construction Home loan
Dabney and the team were fantastic. Everyone answered my questions in a timely manner and were always very professional. I have worked with a lot of loan officers as I am a real estate agent and Dabney is one of the best I've worked with. They reviewed options and worked to be sure our loan would be clear to close as soon as the builder got the certificate of occupancy. I would highly recommend working with him.
Loan Officer
Conventional Florida
My First Home
I had a very efficient and painless experience. This was my first time buying a home and the Jet Home Loan team and George specifically were very quick to answer any questions I had. I felt like I was in good hands the entire time and felt very confident that I was receiving the best service.
Loan Officer
VA 30 Year Fixed Florida
Very helpful and insightful
Ed was on point, and very helpful. He took time and had a conference call with me and my wife. He answered all I questions and concerns and totally explained the process and gave us valuable information on points buy down. Very helpful!!!
Loan Officer
VA 30 Year Fixed NorthCarolina
This lender team is the BEST!
I switched from a Lender who will remain nameless all because of Joani and Megan's professionalism, response rate, and product knowledge. These two are the best, and outside of getting the lender support needed, I was able to have some good laughs with these two. I couldn't have asked for a better lender team.
Loan Officer
FHA Texas
Awful Experience
I had an awful experience and do not recommend JetHome loans not even to my worst enemy. Communication is awful, no one listens to you or even cares about you or your home. I regret using them.
Yanira's Tip: Sign with someone else.
Loan Officer
Conventional 30 Year Fixed Florida
Best Loan Officer!!
Amy Stephens is exceptional. Always communicative, helpful, patient with our many questions (even outside of business hours). She made this process a dream and helped us close in just about 10 business days!! During the holidays, no less. Could not have wished for a better loan officer for this process.
Ashley's Tip: Having an open line of communication with your lender and providing all paperwork/documents in a timely manner will surely make this process stress free.
Loan Officer
Conventional 30 Year Fixed Florida
