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Reviews for Dabney Martin
Attention to detail, patient, professional, and friendly
Dabney and his team did a wonderful job throughout my loan process. This was a new build that took 2 years to close. From the application process, to the closing, I was thoroughly impressed by Dabney's professionalism, expertise, responsiveness, and attention to detail. Given numerous delays by the builder, and a complex loan application at my end, he worked through the entire process with great detail and patience. I came to trust Dabney for advice related to the mortgage in an increasing rate environment. He took very good care of my file. The processor, Connie Reeves, was very detailed, professional and friendly to work with.
Conventional 30 Year Fixed Florida
Loan
Dabney was great communicating, keeping us informed and updated every step of the way. He was able to answer our questions no matter if they sounded silly. He was available to communication all times of the day. He really helped us stay on top of things. Thank you very much.
Denise's Tip: Check email regularly
Conventional 30 Year Fixed Florida
Outstanding customer service
Dabney worked with us since the beginning of this process, and we couldn't have asked for a better person to support us through it. This is the first home we buy so we needed somebody willing to help us answer even the most basic questions about the process and Dabney lived up to it. He was always available and showed a great attitude even when we were asking the silliest questions. More importantly he always made us feel that he was on our side and rooting for us to make sure we could get approval for our loan. Dabney definitely set a very high bar for us.
FHA 30 Year Fixed Florida
Great Service
We were a little late getting the process started. We have not been through the process on over 20 years. Dabney, kept us informed every step of the way and was always available and prompt to reply to our questions.
Lou's Tip: If you are new to the mortgage process, Dabney is very knowledgeable and patient with your questions.
Conventional 30 Year Fixed Florida
Great experience!
It was a pleasure dealing with Dabney. He was very responsive, honest, detailed and didn’t mind explaining numbers to us to make sure we understood everything. If we choose to refinance in the future, we will be calling him.
Whitney's Tip: We wish we could have met Dabney in person at our closing. He has so many clients at one time that it is not possible for him to do that.
Conventional 30 Year Fixed Florida
Very good
Avnet was exceptionally easy to work with and always willing to answer my questions.
Conventional 30 Year Fixed Florida
We got the keys!
The platform made it easy to apply, upload, and review documents. Everybody was diligent to answer any text, phone, or email. While we got an issue due to a third party, that could have jeopardized our closing last minute, Dabney won us over —always made me feel he was on my side. Thanks for making our new home possible.
Roberto's Tip: Everything you need to know is on the pamphlet.
Conventional 30 Year Fixed Florida
VA & Builders Credit
I purchased a home with JetHome and Dabney as my LO. I used VA & builder credits to ultimately walk away on closing day with a check in hand. Dabney worked his magic, did his thing in order to move forward from the first approval. I can say that closing wasn't as much of a crisis as it has been named to be. Dabney is available just make sure that if there are any questions or concerns, you reach out. His response time is quick.
Nicole's Tip: Stay the course ... ask questions about anything you do during this process and get clarification on the info/pamphets provided.
VA 30 Year Fixed Florida
Loan for Mike
Dabney was very helpful in providing information and answering any questions I had regarding the loan process. Dabney was very professional and a pleasure to work with.
Conventional 30 Year Fixed Florida
Amazing journey!
It was an amazing adventure with the greatest on our side, Dabney it was wonderful to work with you! thank you for all your support, patience and care about all our process!!
FHA 30 Year Fixed Florida
Dabney is World Class
Couldn’t be happier with Dabney’s work with me- now for a second time. His knowledge and customer service is top-notch and world class. His response time is nearly instantaneous. Though I won’t again be in the market for another home anytime soon, when I am, I’ll work with Dabney.
VA 30 Year Fixed Florida
Loan Officer and Processer Review
Mr. Dabney was incredible to work with during this loan process. He was attentive and supporting throughout the whole process. He made himself ready available even on his days off, which was truly appreciated. Amanda Smith - Processer was also wonderful to work with during this process.
VA Florida
Could be given Better Service
The team could be more friendly & approachable. There should be incentives for first time home buyers and first responders. If there is a lower credit score, the team could at least remind us to boost up the credit score while running credit report.
Conventional 30 Year Fixed Florida
New Construction Home loan
Dabney and the team were fantastic. Everyone answered my questions in a timely manner and were always very professional. I have worked with a lot of loan officers as I am a real estate agent and Dabney is one of the best I've worked with. They reviewed options and worked to be sure our loan would be clear to close as soon as the builder got the certificate of occupancy. I would highly recommend working with him.
Conventional Florida
Awful Experience
I had an awful experience and do not recommend JetHome loans not even to my worst enemy. Communication is awful, no one listens to you or even cares about you or your home. I regret using them.
Yanira's Tip: Sign with someone else.
Conventional 30 Year Fixed Florida
Only go with them if you are receiving builder's credit
If there is no builder credit there is no reason to go with them, their rates are higher than the competition, significantly, from our experience. They will not communicate well until you lock with another lender. When this happens they start paying extra attention and become open for negotiation. They are the default option when you buy homes from Dreamfinders, rely on their clients being lazy and just going with them without shopping around, and I bet they get a lot of money with this strategy.
Conventional 20 Year Fixed Florida
Jet home loans
This is the worst experience I have ever had, during a loan process. I had at least 10 different times where I have gone through the loan process, this is the worst of all. It appears no one knew what they were doing repeatedly ask the same documents, and even they had the documents. No one will inform me in time about the documents and then once you hear from them it is ASAP or the loan will not be done in time. Although the closing got delayed about 4 weeks from the initial date. I hope no one ever will work with them. I got entangled by the builder for $6000.00 incentive, now I feel I would have given someone $6000 to get out of it. Repeatedly asking where I get 2000 to 4000 dollars in my account. They do not trust IRS payments noted from the IRS website. I do not recommend anyone to use them. I am sure I am not the only one who has these feelings.
Rizwan's Tip: Do not use this company.
Conventional 20 Year Fixed Florida
Very pleased
Dabney was great to work with. Very attentive and knowledgeable.
FHA 30 Year Fixed Florida
Dabney is great
Dabney was always available, worked with me and my insecurities (first time home buyer), quick to respond, and helped me secure a great rate. A+ Associate that helped me even when builder was MIA
Michael's Tip: Ask questions
VA 30 Year Fixed Florida
Prices was seamless!
Dabney and team were amazing to work with! They made the process seamless and loved the ability to upload all of our documents to their portal.
Conventional 30 Year Fixed Florida
Fantastic Service and Proactive Communication!
Just finished our third closing with Dabney as our loan officer and we would definitely use him again if the opportunity arises. His proactive and prompt communication is stellar and the level of professionalism he and the entire team exhibit is top-notch. Five star+++++ experience!
Conventional Florida
Excellent Refinance
This was my second transaction with Dabney and his team and would not hesitate to take any future business back to them
Conventional 30 Year Fixed Florida
Great experience
This is the second time we have used Dabney. He is extremely responsive, which is very helpful when getting a mortgage. Overall he had a great experience and would use Dabney again.
Conventional Florida
Customer
Patricia Peña Gonzalez
Conventional 30 Year Fixed Florida
Unhappy
I understand the builder delays had caused our loan process to be longer than expected, but to lose out on a much lower interest rate. We were to get a 1.9% in April 2021, but Jetloan couldn't lock us in so we were given 2.99%. I believe there was no-one there looking out for us even though I made many inquires to get locked. The processor was out of state and worked from home, so communication from her was challenging and most cases missing document and needed scanned immediately. Had no idea taxes per month were so high, told a much lesser dollar amount.
James's Tip: Not all clients are experts at buying homes or intimate with process, ask if they are familiar, walk the process explain what are expected added funds details
VA 30 Year Fixed Florida
Dabney and His Team Are the Dream Team In Mortgage Lending!
Make sure before you choose your lender reach out to Dabney. This man is amazing. Gave me a plan that I followed, communicated with me throughout and now we are in our home! He answers the phone whenever you call him with a question or concern. If he doesn't which is rarely he will call you back almost immediately. I can't say enough good things about him and his team! Jackie is amazing and works hard for you every step of the way. With all their knowledge and experience you have amazing people on your side. The application process can be tedious and overwhelming but with the team at JetLoans by your side it makes it a lot easier. I'm also really happy about the communication during the loan approval process. You get constant updates as they happen. You have a dashboard as well to make uploading and signing documents a breeze. When I go to buy my next house I'll definitely be calling the team at JetLoans. Give them a try and you'll be on here writing a review like mine. Steve
Steve's Tip: Very informative, personable, treated like a person and not just a other loan.
FHA 30 Year Fixed Florida
Best Loan Officer Ever!!!
As a Compliance Officer, I can be a tough customer :) Dabney and Vasken make the process so pleasant! They are both VERY professional, courteous, and on top of things. Fro. Getting our pre-approval over a weekend to being told that the certificate of occupancy not done the day of closing, Dabney made magic happen! CO was obtained but a backup plan in place before I even got the call, that is outstanding service! Always made time for my calls, questions, rate watch, closing schedule, required docs. I have been thru horrific home loan process previously, and Jet Home/FBC and Dabney and Vasken, made the process simple straightforward and pleasant!!! Thank you!
Leah's Tip: Partner with your loan officer. If they aren't being helpful, escalate because all should be as good as mine were.
Conventional 30 Year Fixed Florida
Professional Lender
Mr. Martin provided professional customer service and promptly processed our home loan. FBC made the home buying process simple and easy.
VA 30 Year Fixed Florida
Most efficient team I've worked with
Dabney and his team were very responsive throughout the process and ensured that I was setup for success. All of my questions were answered in expeditious manner and they were able to lock in my loan at a rate that I am comfortable with. I highly recommend FBC Mortgage.
VA 30 Year Fixed Florida
