Lee Utley

91% of customers would recommend Lee Utley

Are you a customer of Lee Utley?

Customer Reviews

4.6 of 5
93 Reviews
Responsiveness 99%
Product met needs 99%
Competitive rate 96%
7 days ago at 11:47 AM
Recommend's Lee

Review

Lee was very responsive, knowledgable, and friendly during the entire transaction. I would most definitely do business with him again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
7 days ago at 11:21 AM
Recommend's Lee

Excellence

Mr. Utley was a professional and answered all of our questions accurately. He was a pleasure.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
7 days ago at 6:52 PM
Recommend's Lee

Super Fast and Responsive

Lee provided us with all the information we needed and made sure we were going to be prepared to close by the date we needed!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
20 days ago at 11:57 AM
Recommend's Lee

Refi

Great customer service

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
20 days ago at 10:31 AM
Recommend's Lee

The amazing Lee

I am a single father who pays child support and I was having a very difficult time getting approved due several factors. After working diligently to improve my credit, and deal with conglomeration of problems ranging from insurance claims, lawsuits, selling a house, etc. I was denied a loan with a lender I had been working with a week and a half before closing. Needless to say I was crushed! All the wind was sucked out of my sails and I was excepting the fact I would have to pay high rent prices or have my two kids share a bedroom in a cheaper rental. Lee Utley, caught wind of the situation and took it upon himself to get in Volvo’s and review all of my documents at the end of his work day. He then reaches out to me and expressed his willingness to try and get me approval! I was reluctant to hope again but he was so positive he reinvigorated me to keep trying. Not only did he succeed in getting me approved, I ended up closing earlier with a better interest rate and saved money on closing! Lee, your amazing, I appreciate anyone that’s good at their job, but it takes a special kind of person to dive into a seemingly hopeless situation with a positive attitude when you could have just went home for the day! Your impact on mine and my children’s life is so much more than I could explain here. Thank you Lee on be half of the Pugh family!

Justin's Tip: Go with Lee!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
March 06, 2020 at 1:24 PM
Recommend's Lee

Excellent experience

FBC was communicative and helpful throughout the whole process. Everything was clear and easy.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
March 04, 2020 at 10:29 AM

Timely and Seamless Service

FBC Mortgage handled my loan in a timely and seamless manner. I would recommend them to a friend

Conventional Florida

Share  
February 29, 2020 at 7:45 PM
Recommend's Lee

Excellent Service

Lee and his team did an excellent job on my loan! He had two weeks for me to close on time and he did it!! Lee did an awesome job keeping me informed he was quick to respond, polite, informative! I would highly recommend! We love our new home!

Jeanie's Tip: Have all your paperwork together

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
February 19, 2020 at 10:06 AM
Recommend's Lee

Very patient and professional

Mr Utley and staff very extremely professional and kept me informed through every step of the process..they were understanding and made this process smoother in spite of some obstacles.thank you Fbc team

Gary's Tip: Dont hestitate to ask as many questions about the home buying process ...no matter how minor ypu may think they are

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
February 19, 2020 at 9:52 AM
Recommend's Lee

Excellent communication and step by step help

The process was very long and extremely detailed especially on the underwriters side. FBC was extremely patient and worked well and communicated well with me throughout the process.

Melvin's Tip: I would suggest that the underwriters twin themselves better in immigration laws as any form of misinterpretation adds a lot of unnecessary work on clients side.

FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs

Share  
January 24, 2020 at 8:27 PM
Recommend's Lee

Homeowner

I had a great experience with Lee. He kept me on track and got me to closing on time.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
January 22, 2020 at 10:28 AM
Recommend's Lee

Crazy,but relentless

As someone with knowledge of the industry as a lender, mortgage loan processor, and underwriting, I was bit taken back by the last minute request for information. But, Lee, Leigh Ann and Tyler sent the extra mile to secure our closing. They were relentless

Brian's Tip: Be prepared for the unexpected, ask questions and stay in contact with your loan officer

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
January 02, 2020 at 11:43 PM
Recommend's Lee

A Step Above All Others

FBC Mortgage Company made the experience of buying a home enjoyable as they pay attention to the many details needed and made everything go perfect. Someone on their team was always there to guide and answer the many questions. They do not disappoint.

Melodie's Tip: Relax and trust their guidance.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
December 26, 2019 at 11:29 PM
Recommend's Lee

First Time Homeowner

I am a first time home buyer and therefore this entire process was very foreign to me. Lee and his team helped me every step of the way! Any time that I had a question or concern they were there to assist.

Kelvin's Tip: Be sure that you understand what is needed of you and return the requested materials as promptly as possible.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
December 02, 2019 at 7:57 PM
Recommend's Lee

Branch Manager

Very helpful every step of the way, answered all my questions.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
December 02, 2019 at 6:39 PM
Recommend's Lee

FBC MORTGAGE LEE UTLEY

GREAT EXPERIENCE IN BUYING OUR NEW HOME. FROM THE TIME WE CHOSE THE HOUSE TO CLOSING DATE WAS 31 DAYS. ALWAYS KEPT US INFORMED ON WHAT WAS NEEDED AND CHECKED IN ON A REGULAR BASIS. OUTSTANDING CUSTOMER SERVICE.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
November 06, 2019 at 2:48 PM

Great result

Easy team to work with and great customer service

Conventional Georgia

Share  
November 04, 2019 at 11:31 AM

No attention to details

Unfortunately, this experience was not a good one. The first issue was that there wasn’t one designated person responsible for reviewing the loan as it went through the process. If that were the case, a lot of unnecessary phone calls, emails and paperwork would have been alleviated. They requested unnecessary documents on numerous occasions and no one seemed to know what paperwork they already had from a previous loan.Way too many errors were made and subsequently our experience was horrific for a simple refinance. We will not be using FBC in the future for any of our mortgage needs. Also, you should really do your homework on Landmark Title as they could really care less about details. For example, we were suppose to close on a Monday and the prior Friday afternoon we had not received a phone call for the scheduled time. Approximately 3 pm, we called the title company for the time and were told the time was not on the schedule. In closing, there was a noticeable lack of concern on all persons working on our refinance. I guess that’s what corporate has come down to, just hire a body to push the paperwork. Very sad!

John's Tip: Stop sending those stupid cartoon videos as they are insulting. FBC is supposed to be a professional organization and it seems to be run by children.

Conventional 30 Year Fixed Florida
Loan met my needs

Share  
October 03, 2019 at 10:43 AM
Recommend's Lee

Seemless

The entire process was simple, easy and quick. Through the efforts of Mr Utley, I was surprised to find out that I qualified for another VA loan which saved us a tremendous amount of money.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
October 02, 2019 at 4:36 PM
Recommend's Lee

THE SCARLETT'S

Everyone at FBC Mortgage made my home buying experience seamless. This is my 3rd home purchase and the best experience with a lender. I want to give a special thank you to Lee Utley, Tyler Ratay, and Leighann Harrison you guys are the best.

Yashekia's Tip: If you have any questions or concerns during your loan process, never be afraid to ask Lee and his team are always available for you.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
September 25, 2019 at 12:19 PM
Recommend's Lee

Gertrude Lokerson

I was treated very professionally and loan was approved in record time

Charles's Tip: You can trust lee Utley to have your best interest at heart

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
September 12, 2019 at 10:58 AM
Recommend's Lee

Amazing company

Me and my fiancé just closed on our first house and we couldn’t have done this without FBC mortgage I can’t say enough about this company! Tyler Ratay is seriously the best she helped us every step of the way and kept us so informed on the different steps. I would recommend working with her and her team any day!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

Share  
August 29, 2019 at 11:15 AM
Recommend's Lee

Very informative

I am a first time homemade and they was very helpful with ALL the questions I had. Always retired my calls and emails in a timely fashion. They always let me know what documents were needed and was very patient with me getting them back to them.

Kristi's Tip: Never be afraid to Ask every and any questions you can think of

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
Advertisements