Jet HomeLoans, LP

86% of customers would recommend Jet HomeLoans, LP

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Customer Reviews

4.6 of 5
769 Reviews
Responsiveness 91%
Product met needs 96%
Competitive rate 90%
Real Estate Pro Reviews 14
5 days ago at 3:58 PM
Recommend's Pamela

Review for pamela jhonson

She consistently demonstrates a high level of activity and remains thoroughly up-to-date. By keeping communication channels open, she ensures a seamless loan process, keeping customers informed every step of the way. Her readiness to assist and provide clarification to borrowers is commendable. I highly recommend her services for anyone seeking a smooth loan processing experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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9 days ago at 6:06 PM
Recommend's Joseph A.

Amazingly fast and excellent customer service

Joseph was great, he did an excellent job helping me to get an excellent rate to secure a great new construction home and he did it in a very fast way

Julio's Tip: Joseph explains very easily and had a lot of patience with me with all my questions

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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13 days ago at 9:37 PM

Quick and Easy Home Buying with Pamela Johnson

Pamela Johnson was a fantastic loan officer who made my first-time home buying experience smooth and stress-free. She was incredibly punctual and always available over the phone, making communication easy and efficient. Her friendly demeanor and professional guidance were invaluable in helping me secure my townhome. I highly recommend Pamela for her exceptional service and dedication.

Loan Officer
VA Florida
Branch: Winter Park, FL
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13 days ago at 7:02 PM
Recommend's Daniella

Stressful times made easier

I would like to begin by saying that purchasing a home is one of the most stressful steps I have taken in my adult life. However, nothing can make this process easier than a dedicated team that’s working around the clock to ensure your loan process goes by smoothly. Working with the Jet HomeLoans team was a very pleasant experience as they kept me well informed and answered every question I had. Furthermore Daniella Serrano mentored and guided me every step of the way, ensuring I had a full understanding of every document and request that was made. I would definitely recommend the Jet HomeLoans team to anyone looking to buy a place to call home, as no task is too small and no amount of work too big for this well trained team.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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17 days ago at 9:49 PM
Recommend's George

New Home Purchase

Overall, the experience was good, no loan process is absent of stress. I did feel a little frustrated with last-moment requests by the folks who were gathering information using email as the only vehicle for requests when I needed to speak to a person for clarification, but, that issue was quickly addressed and resolved by Mr. Stone, who went above and beyond speaking to our FA with Merrill Lynch, and we are grateful. We are excited to be part of the Beachwalk community and making memories in the years to come in our new home.

Kevin's Tip: Be organized and responsive to requests.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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18 days ago at 10:11 AM
Recommend's Pamela

Great service from Pamela

Pamela helped my husband and I in the purchase of our first home and although the home loan process was lengthy and at times confusing she answered all our questions at all hours of the day and was always quick to respond! She’s very helpful, patient and went above and beyond to help us make our dream of homeownership a reality.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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18 days ago at 6:24 AM
Recommend's Christian

Review of Jet HomeLoans

I have to say, this was the smoothest and fastest home buying experience I ever could have imagined especially in today's market. I told several friends during the process that working with Christian was like working with a friend. He was funny, personable, patient when I needed things explained and did a fantastic job of keeping me in the loop. I loved their mobile app which kept me up to date on each step and process of the loan and made it easy to upload documents. I have already recommended Jet Homeloans to others and I'm grateful for all Christian did to help in the purchase of my new home!

Quiana's Tip: Download their app! It was so helpful.

Loan Officer
FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 1:01 PM
Recommend's Pamela

Very responsive

Pamela did a fantastic job dealing with all our stress and frustration with this overwhelming process. She answered fast and accurate to our tens of calls and messages and provide the right guidance and make the things moving. Extra points for her because she had to deal with a change on the administration right in our last weeks to get the approval. Thanks Pam 🙏🏻

Andres's Tip: Let her lead and trust her 👍🏻

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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20 days ago at 11:31 AM
Recommend's Joani

506 Desert Fox

Joani and Kathy did an excellent job. They kept us informed and answered all of our questions and concerns in a timely and very professional manner.

Loan Officer
VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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21 days ago at 6:10 AM
Recommend's Andrew

Awesome Team

We are first time homeowners. Andrew and his team were very professional and helpful throughout the process. Very thankful for their expertise and kindness.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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21 days ago at 4:03 AM
Recommend's Andrew

Awesome Team

We are first time homeowners. Andrew and his team were very professional and helpful throughout the process. Very thankful for their expertise and kindness.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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26 days ago at 12:31 PM
Recommend's Pamela

Good job but required a lot of double checking.

Initially, I was quoted a high rate ($10,000+ related to points). Essentially, the builder's offer of $11,500 preferred lender credit against closing costs wasn't useful since such high points were charged. Once I realized this, I worked with my own lender JP Morgan Chase who basically beat Jet's rates. But I am glad I gave Jet a chance because Pamela worked hard to ensure that she beat the rate I got at Chase and reducing the points sufficiently enough to make it the better deal with the use of the preferred lender builder credit. The thing I liked about her most was she was always available by text message and very responsive. It was actually very easy working with her and the title company. A pretty seamless closing after the initial negotiation on points.

Gigio's Tip: Review your closing disclosure and loan estimates to ensure that the points make sense with the builders credit.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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28 days ago at 11:26 PM

Awful

The whole process was very quick and we never got quick answers on what was needed and were lied to about our final monthly payment. We were told it would be 2605 including the HOA of 100 a month. We get to closing, after all the disclosures from Pam saying that 2605 was the payment, and it turns out that the 2605 payment that we were assured was our payment from Pam is in accurate and that it will be 100 more a month… would be nice to not be lied to about something as important as a monthly payment. Would recommend never using this company as they lie about your mortgage payment. Terrible communication, passive aggressive answers and lying.

Joshua's Tip: Don’t use. They lie.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Winter Park, FL
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28 days ago at 11:23 AM
Recommend's George

Team Stone was great for First Time Homebuyer

As a first time homebuyer, the buying process can seem very daunting. George and team were great about explaining the process preemptively so I knew what each next step was and what would be needed from me.They were very responsive and moved quickly!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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29 days ago at 8:00 PM
Recommend's Jordan

Feedback on home loan

It was a nice experience to work with Jordan Wilhelmy and his team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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29 days ago at 12:27 PM

So grateful for Tyler's work

As I told Tyler, I know his work and knowledge truly made a difference during this process. Tyler was always diligent and timely available to answer questions and offer guidance, always on top of things and willing to help. I am happy I got connected with him for this new construction loan process.

Loan Officer
FHA Florida
Branch: Jacksonville, FL
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April 27, 2024 at 5:34 PM
Recommend's Tyler

Good Job

Tyler was very professional and did a good job. 10/10 would highly recommend

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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