Top Loan Officers for Jet HomeLoans, LP
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Reviews for Jet HomeLoans, LP
Beware: My Frustrating Experience with JetHome Loans as a First-Time Homebuyer
I had an extremely disappointing experience with JetHome Loans, the preferred lender for Coventry Homes. While I understand that everyone is out to make money, what shocked me was the deceptive and manipulative tactics used by a so-called “preferred” lender. Their rates are significantly higher than those offered by major banks, and once you lock in, don’t expect them to honor any “free float down” they promise. Despite my repeated requests and escalations, they refused to adjust my rate even when market rates hit their lowest in August, leaving me stuck at an inflated rate above 7%. Their lack of transparency is alarming—they withheld crucial information, refused to provide a proper closing document, and made numerous clerical errors during the process. I insisted on signing documents in person, yet they forced me into e-signing without my consent. For first-time homebuyers like myself, I strongly advise steering clear of JetHome Loans. Their unprofessionalism and lack of integrity will taint your entire home-buying experience.
Prashanth's Tip: Check they match back with atleast chase or big banks,
Loan Officer
FHA 30 Year Fixed Texas
Great experience
Jordan was a pleasure to work with through out the entire process, even when I was not. He was very thorough and very informative and made me feel comfortable the entire time. I would recommend Jordan to everyone!
Loan Officer
Conventional 30 Year Fixed Florida
Above and Beyond
I recently worked with Joani and was thoroughly impressed by her exceptional service. When an issue arose that threatened to delay our closing, Joani went above and beyond to resolve it. She even rallied the CEO and lawyers to address the problem promptly. Her proactive approach, clear communication, and dedication ensured that everything was handled swiftly and efficiently. Thanks to her efforts, we were able to close on time without any additional stress. I highly recommend Joani for anyone in need of a reliable and committed loan officer.
Popporn's Tip: Jet loan doesnt have the best rate. Needed to go with them as they are preferred builder.
Loan Officer
Conventional Texas
Residential Loan
George is brilliant at what he does. He is always available 24/7. I was thrilled and amazed at his response. He never missed my calls or e-mails. I would recommend him over and over. I had an excellent experience with him.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent
Made the entire process fast and easy. Always available and quick to respond to answer questions.
Loan Officer
Conventional 30 Year Fixed Texas
Worst Ever Loan Officer
Here’s our experience with Savannah Moore: While searching for a property through Coventry, we were directed to their preferred lender, Concierge Loan, where Savannah Moore became our loan officer. We completed our application and submitted all the required documents. However, she took an unusually long time to provide a prequalification offer for the amount we requested. She assured us that we could move forward, so we signed a contract with the builder and paid a 3% earnest deposit. Unexpectedly, Savannah later denied our loan without offering any explanation. Despite our repeated attempts to reach her, she ignored our calls and emails. We can't help but wonder if this was because of our race, as she refused to communicate with us. Her actions wasted our time and resources that could have been better utilized elsewhere. We are devastated by her lack of professionalism and communication.
David's Tip: Stay away from Savannah, she maintains no communication with her clients, she does not return calls or reply back to emails. Please save your time and find a different lender.
Loan Officer
Conventional Texas
RUN AWAY!!
I went through Jet because my builder was offering incentives to go through them. I signed the contract with the builder and then got into contact with Jordan. From the very start Jordan was condescending and rude. Once the house was close to being built he tried to screw me with a 9% rate while adding 15k in points. After much arguing I was able to get it down to the regular rate at the time of 7%. I would have to send him the same documents multiple times, he emailed my ex-wife asking for docs while knowing the divorce was finalized. My ex wife had nothing to do with the purchase post divorce per the courts. He never removed her from my closing docs until the day of closing. He refused to communicate to my sales person and title which caused massive delays in closing. The whole company is filled with scum bags and scammers. RUN AWAY!!!!
Collin's Tip: Don’t use Jet Home Loans
Loan Officer
Conventional 30 Year Fixed Texas
Not a good experience
Had switched to jet due to a glitch in closing disclosure provided by them , which they never rectified or cared to provide a proper explanation. Rates are not competitive but the loan officer does not care since Builder has them as preferred lenders.
Loan Officer
Conventional 7/1 Adjustable Rate Mortgage (ARM) Texas
review
Wish list of due items were noted at the beginning of the process instead of receiving communication when next item was needed. Portal needs ability to add documents or responses instead of sending by email.
Loan Officer
Conventional 30 Year Fixed Texas
Awesome Experience!!!
I had the pleasure of working with Christian Durso at Jet HomeLoans. Christian is the best loan officer ever! He always returned my calls promptly and was always available to answer any questions/concerns that came up. Christian, along with Melissa and Kelly, made it possible for our dreams to come true! I highly recommend Jet HomeLoans.
Loan Officer
Conventional 30 Year Fixed North Carolina
Customer service
Mr. Payne was very professional. You have to be a professional to be able to work around the clock and get the job done. He assured us we would close and we did. It didn’t even take 30 days
Tommie's Tip: Trust the Process,
Loan Officer
FHA 20 Year Fixed Florida
Lender review
Pam Crowley was great to work with.
Loan Officer
Conventional 30 Year Fixed Florida
Daniella is the best loan officer
Daniella is the best loan officer, she has more patience when talking to the people. She will help us to find the solution
Loan Officer
Conventional 30 Year Fixed Florida
Daniella is the best loan officer
Daniella is the best loan officer, she has more patience when talking to the people. She will help us to find the solution
Loan Officer
Conventional 30 Year Fixed Florida
Good Job
Good Job and thanks for helping us closing on time.
Loan Officer
FHA 30 Year Fixed Texas
Great experience for first time buyers
We recently worked with Andrew and he team with a Jet Home Loans for our home loan, and the experience was exceptional from start to finish. From the very beginning, they took the time to understand our financial situation and understood my remote employment. They provided us with clear and detailed information about our loan options, which made us feel confident in our decision. Communication was excellent; Andrew and Francesca was always available to answer our questions and kept us updated at every stage.They ensured that all paperwork was handled promptly and accurately, which significantly reduced our stress. The entire process, from application to closing, was smooth and hassle-free. We are now happily settled in our first new home and couldn’t be more grateful for the assistance we received from Jet Home Loans. Thank you, for making our homebuying experience so positive!
Amber's Tip: Check your email often, and if you ever need anything they are quick to respond
Loan Officer
VA 30 Year Fixed NorthCarolina
Excellent service and Professional
We recently Purchased our first home and had very little knowledge about mortgage process, But Megan Goodson and Joani was pure professional and helped in understanding the mortgage process and over all it went smooth. I only concern I had is with rate which bit high when compared in market.
Loan Officer
Conventional 30 Year Fixed Texas
The best
Great team. Very helpful. If wasn't for their professionalism. I'd have gave up.
Loan Officer
FHA 30 Year Fixed Florida
Not transparent, very costly
Closed a home with Coventry in DFW. Lender was never available over phone. Locked rate at high interest rate and never revisited. He was never available to answer any question. Never use these guys and never recommend to anyone else. Worst, had much better experience with Taylor Morrison home funding.
Loan Officer
Conventional 30 Year Fixed Texas
Lack of response
This is probably the worse loan experience I’ve ever had and this is my 3rd home. I was rotated between 3 loan officers that kept quitting their job. I have a mortgage payment coming up and have no idea where to make my payments. I have emailed and called several times but no response. The minute they close on your loan they just drop you. Please call me back, I need to make my mortgage payment. This is illegal to not give your customer instructions on how to make their loan payment.
Katie's Tip: Don’t use this lender if you don’t have to.
Loan Officer
Conventional 30 Year Fixed Florida
First Time Homeowner
I was referred to Dillon and Jessica from the sellers agent. They reached out to me right away to start servicing of my loan. They were very transparent, knowledgeable and prepared to answer any of my random questions as a new homeowner. The process of application was user friendly and they communicated with me consistently to move the application along quickly to ensure we met my timeline for closing. I really appreciate their team and if I have the opportunity to service with them in the future, I will!
Airka's Tip: Jet Home Loans will take care of you, I’m glad I chose them!
Loan Officer
VA 30 Year Fixed SouthCarolina
House
They did a great job
John's Tip: No issues
Loan Officer
VA 30 Year Fixed Florida
Outstanding and exceptional
Chris was so patient with us throughout the entire process, answering all our questions, helping us understand every version of closing doc that was sent to us. He was available at all hours and was very responsive. We appreciate all his assistance in this fast closing. Thank you Chris!
Loan Officer
Conventional Florida
THE BEST CREDIT FIX
I contacted H A C K M A V E N S C R E D I T S P E C I A L I S T a few days ago through text and surprisingly they are carrying out an actual credit fix, my score was raised from 514 to 765 excellent score within 5days and all repossession, derogatory, and inquiries were deleted from my report! I took advantage of this and you too can by reaching out to them via EMAIL: H A C K M A V E N S 5 @ G M A I L (DOT) C O M or Call/Text/Whats-App: [+ 1 (2 0 9) 4 1 7 – 1 9 5 7] and I’m sure you will be happy you did.
Jean's Tip: I contacted H A C K M A V E N S C R E D I T S P E C I A L I S T a few days ago through text and surprisingly they are carrying out an actual credit fix, my score was raised from 514 to 765 excellent score within 5days and all repossession, derogatory, and inquiries were deleted from my report! I took advantage of this and you too can by reaching out to them via EMAIL: H A C K M A V E N S 5 @ G M A I L (DOT) C O M or Call/Text/Whats-App: [+ 1 (2 0 9) 4 1 7 – 1 9 5 7] and I’m sure you will be happy you did.
Loan Officer
Jumbo Other Illinois
Joani Ferris is the best to work with
I got the opportunity to work with Joani Ferris on my loan application and she made it very easy the whole process. She was very detailed in the whole process where communication was crisp and clear and she was very well organized throughout the overall execution. Although I did not like JET Home Loan as a company because their rates are not good, I was getting much lower rates in other places but I had to go with them for closing as this was the preferred lender from the Coventry Builder side.
Loan Officer
Conventional Texas
