George Stone

77% of customers would recommend George Stone

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Customer Reviews

4.4 of 5
26 Reviews
Responsiveness 84%
Product met needs 100%
Competitive rate 80%

Reviews for George Stone

19 days ago at 2:51 PM
Recommend's George

loan process

While I did have 3 different loan agents throughout this process, George is the one that closed us out. During my time working with George he was cordial, positive, and had excellent communication. Any time I messaged him I was responded to almost immediately. I appreciated his work ethic and customer focused drive. Thanks George!

Conventional Florida
Responds quickly
Loan met my needs

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28 days ago at 2:54 PM
Recommend's George

First Class Service

We have know and have been working with George for over 10 years. We had an amazing experience working with George for the 4th. He was always available to help answer any questions we had along the process of buying or refinancing. He always took the time to explain the meaning behind various mortgage topics and different loan options. We will counting on George when we find our new property for sure.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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29 days ago at 4:01 PM

Worst Experience Financing a Home Purchase

We had the most frustrating and difficult time with Jet HomeLoans. The loan officer, the processor, I dare say, the underwriter was the most incompetent team I have ever dealt with. This company discriminated againstmy co-borrower at every turn, leaving her off paperwork, disregarding her phone calls and inquiries, and generally disrespecting her throughout the process. Even now, this survey came only to me and not to her for input. Communication from this company was terrible. Documents were incorrect or worse, belonging to another poor individual trying to get funded. It was unfathomable that with as high a credit score that both of us borrowers had and the amount of assets, how difficult this process was. The loan officer seemed much more concerned with how to convince us to buy-down the rate than actually having us submit the appropriate paperwork in a timely manner to be able to close on time. And we did not close on time. And when we did finally close, we were sent to a closed Title Company office. To say that this was a terrible experience is an understatement. Clearly this company is run by people who do not understand lending or customer service. I will tell anyone that asks to run before even thinking of using Jet HomeLoans.

Joseph's Tip: Just do not use them. Incompetent, unprofessional, discriminatory, unfair lending practices.

Conventional 30 Year Fixed Florida
Loan met my needs

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30 days ago at 11:13 AM
Recommend's George

Most Knowledgable and Helpful in the Industry

I can always count on George to let me know all of my financing options and help me understand the terms beforehand. I have never received the level of service that I receive from George from any other lender professional. George has helped me finance a couple of properties and I recommend him without question. I continue to go back to him for any loan need. I think he is the best in the industry.

Mauricio's Tip: Have your ducks in a row as it makes the underwriting process go smoothly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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30 days ago at 10:34 AM
Recommend's George

First Class Service

From start to finish George Stone was amazing! He made a normally aggravating process a seem less process! He worked nights and weekends to get our loan done within the time frame we had. We will definitely be using him on all our loans from now on.

Donald's Tip: Request George Stone to make your loan process go smoothly! He honestly cares about his customers .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 28, 2022 at 5:16 PM

Worst Loan Experience Ever

Our fifth time buying a house & this was by far the worst experience ever. George was so busy working his hustle to have us buy down the loan that important information & documents were not requested until Matt minute. George choose only to communicate with the man & higher credit score holder and refused to speak with me, the woman, about any details or necessary information. George seemed also to be unavailable most afternoons for questions and requested urgent items at the last minute. He was often rude, short, and downright unprofessional in his manner and email. To say there was unfair lending practice is an understatement when paperwork was only addressed again to the man with the higher credit score. George succeeded in making it clear that I was not important enough in the process to warrant his time or attention. We received other borrowers loan documents through the secure portal and many I’d our documents were inaccurate or did not include my name as coborrower. If i could have cancelled the loan and purchase of the home without losing money, we would have. I will never recommend JetHome Loans and by extension DreamFinders to anyone.

Mariela's Tip: Do not work with George Stone. Find out all documentation needed early on and use the portal. Sending docs via the loan officer was a huge mistake on our part as he clearly didn’t know what he needed it was receiving. You will be dealing with incompetence throughout the process so brace yourself.

Conventional 30 Year Fixed Florida
Loan met my needs

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September 28, 2022 at 5:36 PM
Recommend's George

First class service

Excellent communication and support, difficult process for me but it was made easy and stress free by George, thank you so much

Jane's Tip: Work with Mr Stone, he is friendly. Extremely knowledgeable and efficient

FHA 15 Year Fixed Florida
Responds quickly
Loan met my needs

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May 05, 2021 at 5:22 PM

Not great

Communication is lacking. Told they would get back to us but never called back and returning calls was difficult for them. Asked at very last minute fir new paperwork that caused us issues as we needed our book keeper to leave her work and find the needed docs. Would not recommend.

Conventional 30 Year Fixed Florida
Loan met my needs

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April 28, 2021 at 10:45 AM
Recommend's George

Easy Loan Process

George and his colleagues made the loan process easy and the online loan process worked great. George was available and very helpful.

FHA 30 Year Fixed Maryland
Closed on time
Responds quickly
Loan met my needs

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March 25, 2021 at 8:36 PM
Recommend's George

Corey's Review

George and Zeina were a delight to work with. Builder progress lagged which caused delays in everything but that wasn't Jet's fault. I would recommend them to anyone!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 17, 2021 at 5:07 PM
Recommend's George

Mortgage loan

Their investment loan is competitive.

Guy's Tip: Prompt response from the loan officers

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 17, 2021 at 9:48 AM
Recommend's George

Amazing

George and his team are amazing to work with. They are very friendly and extremely helpful with gathering documents. They agreed to a tight timeline for closing, and later really showed their awesomeness by making extremely fast changes a couple days before closing when our contingent home sale fell through. I would only recommend using George/Jet home loans. It was a great experience.

Marvin's Tip: Use George!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 08, 2021 at 11:57 AM
Recommend's George

Awesome

George helped my fiancé and I buy our first home. He was responsive and always kept us updated on everything every step of the way. He made everything stress free and far easier than I imagined buying a home would be ever be. My closing was completely done in under 30 min! I could not recommend him enough!

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 25, 2021 at 8:07 AM

Poor Service, Poor Standards, Poor Work

I worked with jet for a loan on my house because they were the recommended lender with our builder. and I would receive a credit with them for closing. This was NOT WORTH IT. I would have payed extra to work with a more competent set of people. Throughout the entire process, they constantly asked me fore more and more information and found every means to make the loan process difficult. They went to lengths unnecessary to make the loan process unbearable. This included finding my parents credit scores and pulling them against me in my loan process, questioning me about businesses I've never had involvement in, signed letters qualifying myself as a recipient of my own bank accounts, clarifying my employment multiple different ways despite obvious paychecks from my employer, multiple levels of college transcripts, and more. If you're interested in taking a loan for your home, I would go to a dog or a goldfish before I would use these people again. My wiring info wasn't ready until 18 hours prior to closing and my original closing date was delayed by their incompetence.

Kyle's Tip: Don't work with these people. They will make the process more difficult and they are incredibly expensive.

Conventional 30 Year Fixed Maryland
Responds quickly
Loan met my needs

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February 17, 2021 at 8:03 AM
Recommend's George

They are the best!

This is my second time getting to work with George and he is always so amazing to work with and is always so personable. Him and his staff worked so hard doing my loan process and tackled any bumps in the road with ease. George knows the solution to anything! I can’t thank him enough for everything!

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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January 27, 2021 at 10:21 AM
Recommend's George

Excellent customer service

Kudos to the entire team specially George Stone for his unconditional support and assistance. Made the whole process a breeze.

Other 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 21, 2021 at 1:23 PM
Recommend's George

Excellent experience

The entire team did an exemplary job by offering courteous and professional service. Always available to answer questions. Over the years I have bought and refinanced about 30 plus transactions without a doubt this was definitely the best experience it was smooth and seamless transaction.

Ariff's Tip: Having the necessary documents ready is the key to a smooth, timely and enjoyable experience.

Conventional 15 Year Fixed Maryland
Closed on time
Responds quickly
Loan met my needs

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January 13, 2021 at 4:10 PM

Outstanding experience

George Stone is a professional and easy to work with. He was always quick to answer my questions and made it a very smooth process. I felt comfortable and confident I made the right decision working with George Stone Jet Home Loans

Conventional Maryland

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December 04, 2020 at 6:40 AM
Recommend's George

Outstanding service

George Stone and his team delivered on a timely basis as promised and considering the COVID-19 delays all lenders and borrows are currently experiencing. I will definitely use George and team for any home financing needs in the future.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2020 at 3:27 PM

Where to begin...

In the beginning it was fine. Then about 2 weeks in, it got chaotic. When they need something they email and call you in a heart beat, but if you need anything from them, they do not reply or answer your phone call. It is about the 10th time you call that they happen to pick up, then when you ask them about the email you sent a week ago, they have no clue what you’re talking about because they haven’t read your email. You have to complain to the seller or someone for them to get their stuff together. Everything is last minute. If you need anything thing from them, its like pulling teeth to get it. And when you ask them what the hold up is, they give you some kind of excuse that doesn’t really give you any answer. They made the whole house buying process frustrating and stressful.

Lee-Ju's Tip: Go with someone else...

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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November 22, 2020 at 9:22 AM
Recommend's George

Great Experience

George and his team were wonderful. They kept us updated all the way through the loan process. This was the fourth home we have purchase and it was the easiest process we have ever experienced. Thank you for your hard work and help in getting us into our new home.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 6:05 PM
Recommend's George

Fantastic

Best in the business

Charles's Tip: They deliver beyond what they promise

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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November 06, 2020 at 12:16 PM
Recommend's George

New Home Purchase

George was really helpful throughout the entire experience. Always reachable whether it was via email and phone. There were some bumps in the road but George was always there to help.

Conventional 30 Year Fixed Maryland
Responds quickly
Loan met my needs

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November 06, 2020 at 7:49 AM
Recommend's George

New Home Purchase

This was a very easy and stress free process. We were updated in a timely manner on every aspect of purchasing the home. Enjoyed working with JetHome loans through this process

Charles's Tip: Just follow what they are asking of you and you will be fine.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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October 31, 2020 at 8:03 PM
Recommend's George

Good Lender

My lender George Stone was the nicest lender ever. Although at times I felt like I was a difficult customer, George never made me feel like I was. He was super nice throughout the entire process and helped me in every way possible that he could!

Conventional 30 Year Fixed Maryland
Closed on time
Responds quickly
Loan met my needs

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October 15, 2020 at 6:20 PM
Recommend's George

Great results

Talk about hitting a home run in the bottom of the 9th. Amazing results thank you George and jet loans

Claudio's Tip: Pick George for all you needs he comes through clutch and really goes to bat for you.

Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs

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