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Reviews for Daniella Serrano
Superior customer service
Daniella has closely engaged me throughout the mortgage process. Exemplar communication, commitment and care. It was a wonderful experience dealing with such professionalism.
Mohammed's Tip: Be prompt with your follow ups.
Conventional 30 Year Fixed Florida
Excellent Experience received from my Loan Officer
Daniella was very helpful throughout my loan process, she provided all necessary responses to my questions regarding the loan process and in on timely matter. I highly recommend Daniella as loan officer for your mortgage needs
Conventional 30 Year Fixed Florida
Got the job done
Daniella Serrano was amazing. She knows her job very well and helped us at every obstacle we encounter. Her calm professional manor is what made us feel comfortable. Everything was handled personally and professionally. Recommend 100%
FHA 30 Year Fixed Florida
Daniella was excellent
best experience buying a home and I have bought 10 in my life .......... excellent response time on all questions very professional and got the job done with no lose ends
Conventional 30 Year Fixed Florida
Excellent
Daniella Serrano fue excelente en la atencion y ayuda brindada hacia a mi, siempre estuvo pendiente de todo. Muy agradecido con su ayuda en lograr mi meta de obteer una casa.
Conventional 30 Year Fixed Florida
Best service it's impossible
Daniella Serrano was our Loan Officer. She made our way very easy. There was always a 100% effective and efficient communication. We always felt that she understood us. In addition, she always listened to our situation attentively and guided us through the entire journey. She answered all of our questions and we had his advice on time when we need it. We always felt we were in good hands. Better, impossible. Thanks Daniella for everything. If I buy a house again, I would do it again with Daniella Serrano.
Conventional 30 Year Fixed Florida
EXCEPTIONAL
Daniella Serrano of FBC Mortgage exceeded our expectations. She made the mortgage process streamlined, less stressful, she was informative, and ultimately got us to the closing table, seamlessly. I would highly recommend FBC and Daniella Serrano!
Conventional 30 Year Fixed Florida
Loan process made easy
The Team worked efficiently .The online documentation made life easier and less stressful for me.
FHA 30 Year Fixed Florida
The best ever loan officer that I have worked with
Daniella is not only professional, but also patient, willing to listen to the customer, understand customer's need and help customer to reach their borrowing goal.
Conventional 30 Year Fixed Florida
Great experience
Daniella was a pleasure to work with. She had quick response times (and put things in writing) which were really appreciated. I would definitely recommend Daniella to future buyers.
Conventional 30 Year Fixed Florida
Awesome Service
Daniella, is very good at what she does..she takes pride in her work and makes her clients feel at ease..she stays on top of everything, she's just a phone call away or she'll return your call promptly..she makes the process so much easier.
Conventional 30 Year Fixed Florida
Loan
Daniella was very helpful every step of the way. I felt like I had access to her assistant in a timely manor. Very great headache free experience working with her.
Tascine's Tip: Before you make any financial move during the process always contact your loan officer. Let him or her know what your plans are and they will let you know if it will hurt or help your credit situation.
Conventional 30 Year Fixed Florida
Excellent Customer Service
I worked with Daniella on my loan application. She constantly monitored progress of the process, and offered useful recommendations as I evaluated various options. I found Daniella to be very professional, knowledgeable and pleasant to work with. She’s also conscientious and very responsive. I had a great experience working with her and her team.
Conventional 30 Year Fixed Florida
Great experience!
I enjoyed working with Daniella. Her level of professionalism, energy, knowledge and responsiveness is second to none. She is also a great listener which helped to make the process a great experience.
Julyne's Tip: Daniella works in a busy region, yet makes herself available. You won’t wait days before hearing back from her. I highly recommend her.
FHA Florida
Great Experience
Our loan officer was prompt, and so quick to respond with any information or questions that we had. She was very professional, and we thoroughly enjoyed working with her. She updated us without us even having to ask, and always was available to help.
Conventional 30 Year Fixed Florida
Easy process and great communication
I would call this lending process the easiest I have ever had. Daniella was always accessible to answer any question within an hour and the loan tracker through FBC made it easy to see my loan process progress. I would recommend FBC mortgage and Daniella any day of the week!
Sandra's Tip: Be organized and turn requested documents in a timely manner, which always helps the process run very smoothly.
Conventional 30 Year Fixed Florida
Wonderful Experience
We had a wonderful experience buying our dream house. Daniella was always so knowledgeable, responsive and helpful in every step of the way. They notified me and followed up with every little detail. And the best of all was the amazing interest rate, that was the lowest compared to the other banks. I highly recommend them.
Conventional 30 Year Fixed Florida
