Pamela Crowley

100% of customers would recommend Pamela Crowley

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Customer Reviews

4.9 of 5
25 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 96%

Reviews for Pamela Crowley

13 days ago at 2:23 PM
Recommend's Pamela

Everlake home

Pamela Crowley and her team were extremely helpful throughout the loan process. Anytime I had questions they were there to answer them. Pamela even made a special trip to come by on my closing date and gave me a very nice Yeti cup with the Jet Homeloans logo. I appreciate all there efforts in getting me to closing and would highly recommend them! Thanks again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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18 days ago at 3:56 PM
Recommend's Pamela

Great service

absolutely top notch. Very responsive to my needs and changing external influences. Great communications. Took care of my needs

Richard's Tip: Very responsive to needs and accurate calculation

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 20, 2022 at 2:44 PM
Recommend's Pamela

Amazing Attention to Detail

We signed a contract to build a house in April, 2021 and it took 13 months to complete thanks to this crazy world we live in today. During that entire time, JHL stayed on top of my file and made sure we were ready to move. When the builder started moving quickly to finish the home JHL was on point making sure every detail of my file was correct and intact and that we were able to close at the time that we were supposed to, which we did!!!!

Charles's Tip: Be patient and respond to document requests quickly. This team works hard behind the scenes when you give them what they need.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 29, 2021 at 3:53 PM
Recommend's Pamela

Excellent Customer Service

Pam was wonderful. She walked my husband and I through the home buying process step by step. She educated us on the types of loans available to us and helped us find one that fit our financial needs. She was available any time we had questions and was genuinely happy when we closed on our home. She made the home buying process less stressful. Thank you!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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February 16, 2021 at 12:14 PM
Recommend's Pamela

Pamela Crowley at FBC Mortgage, LLC was AMAZING!

As a first time buyer, Pamela Crowley made the entire process a richly satisfying experience. Her expertise in handling my loan from start to finish was wonderful. And I greatly appreciated her warm and friendly attitude. I will highly recommend Pamela to all of my family and friends who may be in the market for a professional, outstanding Loan Officer. Thank you!

Kathleen's Tip: Just call Pamela Crowley and you can be assured of great service with FBC Mortgage, LLC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 27, 2021 at 10:14 AM
Recommend's Pamela

Totally OUTSTANDING Loan Officer

Pamala Crowley has been our Home Loan Officer for many years. She has processed several homes for us in the past. She has keep us in the know of the process and has been extremely professional and has continued to keep our interest as a priority. FBC needs to know that I received an outstanding review from the title company concerning how easy of a closing this was for a VA loan. I owe all this to Pam’s Team and her willing to make sure this went as flawless as possible. I give Pam an 11 out of 10 for over an above performance. My husband and I are truly grateful for all her detail to attention on this process. Outstanding Miss Pam!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 3:32 PM
Recommend's Pamela

Disconnect in Process

I was pleased overall in dealing with Pam, however beyond dissatisfied with the processing and underwriting of my loan. Pam expressed my initial concerns in dealing with Monica to management and I was assured my loan file was being looked after by Monica’s supervisor. The day before my scheduled closing was an absolute nightmare for me. I’m the type of person to trust in the process, however I was beyond furious. Thankfully my loan did close on my closing date, however I feel if I wouldn’t have gotten angry that it wouldn’t have happened, which is sad. Pam has apologized numerous times and I don’t want this to reflect on her as she can’t originate and process/underwrite her loans. Going forward I hope this is a learning experience for all involved. Thank you.

Tonda's Tip: Do not ever give a new loan purchase to an inexperienced processor.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 11:24 PM
Recommend's Pamela

Excellent Guidance

Pamela helped and advised perfectly through every step of the process. Thank you for making my refinance painless.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 22, 2020 at 1:02 PM
Recommend's Pamela

Incredible service Pam Crowley!!!!

I felt as though I was Pam Crowley's only client. She was always available to answer my questions. I couldn't be happier with my experience with FBC

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 09, 2020 at 10:31 AM
Recommend's Pamela

Best Re-Fi experience ever

Pam was amazing to work with. Great at keeping me updated. Helped navigate through tricky situations with getting appraisal done, shifted gears when we had to and helped close the loop and drive the process. Lynda and I felt very taken care of thru the entire process.

Donald's Tip: Ask for Pam. I am sure others at FBC might be good, but ask for Pam anyway, she really is the best!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 19, 2020 at 7:35 PM
Recommend's Pamela

Smooth refi!

Pam is awesome! She has done a mortgage for me before but this was my first with fbc. Super smooth process, no stress, no surprises! Saved me money!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 02, 2019 at 9:41 AM
Recommend's Pamela

Exceelent, highly recommend

Pam made the process simple, easy and fun. She was extremely professional and matched my personal style so that I did not have to worry about a thing. I would highly recommend Pam to anyone!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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March 20, 2019 at 4:30 PM
Recommend's Pamela

Happy to work with Pamela!

This was an easy and smooth process. Satisfied with service.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 07, 2018 at 2:39 PM
Recommend's Pamela

Very helpful

Pamela and Jennifer were very nice and helped me through the whole process.

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 07, 2018 at 8:38 AM

Satisfied Customer

I am a completely satisfied customer! The promptness and professionalism provided by the FBC Mortgage, Team J&J, was above my expectations. As a first time home buyer I was worried about the process of finding a lender and the closing/underwriting experience. But with the help of Pamela Crowley and Krysta Glass, they were in constant communication with me to walk me through each step with clarity and keep me informed of each status of the loan process. I am very pleased with my experience at FBC Mortgage and will highly recommend them to anyone I know that is searching for a lender.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 22, 2018 at 3:50 PM
Recommend's Pamela

Great, as usual

Second time working with Pam and she and her team were great, again. Listens to what I'm trying to accomplish, keeps me aware of all deadlines and requirements, and provides helpful suggestions. Can't ask for much more than that.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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June 25, 2017 at 8:56 AM
Recommend's Pamela

Exceptional service from start to finish

From the first call to Pam at FBC to ask for help on the steps to qualify for a home loan we knew we were in good hands. Pam walked us through every step and was available anytime we had a questions. She even checked in just to see how everything was going for us and really was a positive force in our home buying experience. I felt comfortable asking for explanations on the process and clarifications on what to expect next. I want to add that we were selling and buying a house at the same time and FBC was able to process our mortgage on a deadline to ensure we could make buying and selling happen on the same day. Their secure website was very easy to use. We would absolutely recommend FBC and Pamela Crowley to anyone looking for a positive lender experience.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 01, 2017 at 3:22 AM
Recommend's Pamela

Amazing Job

Since the beginning Pamela and Catherine did a great Job. They helped me with all documents and procedures. Their Job was really amazing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2017 at 7:01 PM
Recommend's Pamela

Top performer

When faced with unexpected challenges, Pamela is very helpful. She has developed some highly innovative approaches and ideas for us to buy a new home. She displays creativity and original thinking in her work. Pamela contributed in getting our dream home.

Richard's Tip: Listen to Pamela!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 14, 2017 at 9:10 PM
Recommend's Pamela

Excellent Customer Service!

Pamela was able to guide us through the whole process, from beginning to end. She is very knowledgeable, patient, kind and very understanding. We are extremely grateful for her assistance.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 14, 2017 at 7:47 PM
Recommend's Pamela

Great loan officer

Highly recommended, great service by Pamela she was very attentive and communicated to us all the way to our closing date.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2016 at 10:14 PM
Recommend's Pamela

Very helpful

Very friendly, timely in getting back to me, understanding and helpful of any situations that came up.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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