FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14032 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
September 29, 2020 at 10:34 AM

The best!

Scott Fosgate and his team are great. Very professional, responsive and easy to work with.

FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 29, 2020 at 10:03 AM
Recommend's Scott

Experience with FBC

This was my first time purchasing a home and Stinson team was a pleasure to work with. Everyone was very helpful during the entire process. I received a very low interest rate which was also a plus. We closed on time and I'm very happy to be in my new home. Thank you Johnny, Austin, and Donna for all your help!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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September 28, 2020 at 6:18 PM
Recommend's Shelly

A great loan experience

I had great support from my loan officer. Made the process as smooth as it could be. I would definitely recommend Shelly.

Mark's Tip: be prepared with financial statements

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 28, 2020 at 1:28 PM
Recommend's Matt

Amazing First Time Home Buying Experience

From start to finish, FBC did an amazing job helping us with our first time home buying experience. I highly recommend this company and their wonderful people. The process never felt like simply a transaction, but rather friends helping our family reach our goals.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 28, 2020 at 1:25 PM

Customer Service at it's Best!!!!

I normally don't leave reviews but I had to make an exception. My wife and I were so impressed with Scott Fosgate and the FBC team. Scott was so nice and understanding when it came to all of our questions and concerns. We felt he was looking out for our best interests in regards to our loan. Thank you so much Scott and I will be sure to recommend you anyone I know looking for a loan!!!

James's Tip: Watch the videos they email as they are great reminders!

Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Nashville, TN
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September 28, 2020 at 7:49 AM

Outstanding

Ronald Garnell Powell, went out of his way to assist and guild me to home ownership.

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 28, 2020 at 7:21 AM
Recommend's Jennifer

Always Deliver

I've work with Jeni and her team on three different occasions and they always deliver as promised. Always a pleasure working with FBC!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 27, 2020 at 11:38 PM
Recommend's Marci

Great customer service

We had a great experience with FBC Mortgage. The loan officer was very attentive and quick to help us get our business done. I truly recommend FBC to everybody!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 27, 2020 at 8:39 PM
Recommend's Mike

Amazing

Words can’t tell how amazing the whole team was from top to bottom. Mike was awesome! He was very friendly and courteous with all of concerns with the whole process. He was the perfect example for the term professional. We would recommend this group to everyone we can. Thank you to Mike and the FBC Team.

Eliezer's Tip: Have all your things ready for this amazing group.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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September 27, 2020 at 5:38 PM

Kind Review

I have used FBC twice before for the purchase of new homes. The experience, service, timeliness and people I worked with was an 11 out of 10 and I would recommend FBC and Matt Andre’s team to any one. This experience to refinance my current house was a 1 out of 10. It started out fine but went downhill from there. The loan was supposed to close on September 1 but did not and we did not close until September 15. I inquired with Stephanie several times to make sure we were on track with the close and was always assured that everything was on track. Even as late as September 29. I was told to stop paying on my mortgage because everything was good to go. On September 1, I was told an appraisal had not been ordered and needed to be done. Closing would most like be a couple weeks out, sometime around September 11. I asked Stephanie what else was needed including survey, insurance and the process because now I was very unsure how we were going to close in Covid 19 times. Stephanie said they had everything and was sorry about the appraisal. She did explain that closing could be handled at my house. A day or so later I was told I needed a survey. I notified Stephanie and she said the title company needed this. The appraiser and surveyor came out on September 3 and they were completed on September 8. I was still told we would close September 11. September 11 came and went and we were then told we would close on September 14. This did not happen because we were not cleared to close until very late afternoon and I was not going to close in that rushed atmosphere. We finally closed on September 15. This entire process was a comedy of errors and left me very dissatisfied with FBC.

Michael's Tip: Only use Matt Andre and his team.

Loan Officer
Conventional Other Florida
Responds quickly
Loan met my needs
Branch: La Jolla, CA
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September 27, 2020 at 9:33 AM
Recommend's Matthew

Great Customer Service

My husband and I applied for a VA loan through FBC Mortgage. We found a new home thru Adam's Homes in North Port, FL. FBC is one of their preferred lenders. The process was made smooth for us. We started out with Victor Arreola, the Loan Originator. Victor was great throughout the loan process. He was very knowledgeable and treated us with the utmost respect at all times. We were nervous about the whole process at first, but Victor literally walked us through everything step by step. The Processor, Lisa S., the Loan Officer, Matthew D. and Brad C. at Closing, we're all wonderful! We are so happy with our new home and the service we received from FBC.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 27, 2020 at 8:59 AM
Recommend's Shelly

Great Service

Loved working with Shelly and FBC. Very Informational and very easy to reach!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 26, 2020 at 9:49 PM

Great experience

We really enjoyed working with Jay Meyer. He was very knowledgable and helpful in our mortgage loan process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 26, 2020 at 5:28 PM

Closing numbers

Had to pay more that discussed last minute, on top of that had to buy down the interest that was already locked because of an internal miscalculation. I paid it to get it over since we were told on the same closing date. That was the only hiccup with FBC. Website was user friendly.

Margarita's Tip: Ask a lot of questions. Make sure the numbers add up and do research on your own.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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September 26, 2020 at 3:34 PM
Recommend's Joanne L.

Down to the wire!

Due to delays in the underwriting process, our closing literally came down to getting loan approval hours before the scheduled time. Thankfully, Joanne was on top of things and monitoring the situation that day...and several days beforehand. It was a very stressful situation, but Joanne was reassuring and calm during the whole process.

James's Tip: Please make sure ALL the paperwork required has been requested by underwriting WELL before the scheduled closing date.

Loan Officer
Conventional 15 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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