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Reviews for Jennifer Pitcher
Mrs. Pamela Bailey
The loan process went very smoothly.
Pamela's Tip: I thought the communication from FBC mortage team was excellent.
Conventional 30 Year Fixed Florida
New Home Purchase
I was impressed how quickly the loan process went.
VA 30 Year Fixed Florida
Service and Support
Jeni has always been extremely supportive and friendly providing excellent service along with her wonderful team @ FBC.
FHA 30 Year Fixed Florida
Stressful but worth it to have my new home
It wasn’t until it was time to close that things became stressful from my prospective. I don’t feel buyers should be told they can close until everything on the end of the loan processor, loan officer, and title companies are 100% ready to close. I wasn’t notified until an hour before closing that I actually won’t be closing. It was very frustrating but at the same time I choose to see it as there are many hands involved and mistakes can be made. I definitely feel my loan processor and team did what needed to be done to get me closed. Didn’t happen like I thought it would but it did happen.
Jessica's Tip: Triple check with the loan officer prior to closing that you have the clear to close. If you don’t, there is a possibility you won’t close. Also, if you have to wire your closing cost money, check with your realtor and or with the loan officer to make sure it the money has been received prior to going to the closing.
FHA 30 Year Fixed Florida
Closing
The process by nature is a lot of back and forth, for the most part communication was great...the day before my closing there was an issue with the cash to close amount that I wasn't prepared for, it didn't get resolved until 9:30pm the night before closing. Jeni took care of it and I am thankful for her. Closing went smoothly.
Carrie's Tip: Be very organized and prepared for last minute changes. Review every document and ask questions!
FHA 30 Year Fixed Florida
The best experience
fast process, very professional. this is the way to go. Thanks Jennifer for everything. i will recommend you 100%
Conventional 30 Year Fixed Florida
Quick and professional
Jeni and her team were very prompt and thorough, both with their requests for the info they needed to get my loan, and where I was at in the process.
FHA 30 Year Fixed Florida
Stress Free Financing!
It was great to have the opportunity to work with Jeni Pitcher once again. She knows more than any other mortgage broker I have ever used in the past. Timelines were shortened and the entire process was stress free. As well met an excellent appraiser and loan closer!
FHA 30 Year Fixed Florida
Kennedy-Byrd
Everyone was very friendly and helpful throughout the entire process!!!
FHA 30 Year Fixed Florida
Great lender to work with!
Being a first time home buyer can be a stressful situation, but I'm glad that FBC Mortgage was there to help me every step of the way. All their staff is friendly and quick to reply. They provided guidance and made me feel comfortable during the whole process. I will be recommending FBC Mortgage to any friend that is looking to buy a home!
Conventional 30 Year Fixed Florida
Loan Officer Great. Loan Processor, not so great
Jenni was great to work with. Super professional and very timely in her communications with me. However, as soon as my loan was moved over to the loan processor is where my frustrations kicked in. Poor communication and very late in responding to emails. There was even an instance where they were calling the wrong person and speaking to them about my loan (clearly did not verify my identity when calling).
Conventional 30 Year Fixed Florida
FBC is Awesome!
Jeni Pitcher and the FBC Team are fantastic to work with; they guided us through the mortgage process and made it seem easy. They were always responsive and very helpful!
Conventional Other Florida
home loan
all was done perfectly. no complains
Riaz's Tip: perfect is all i can say
Jumbo 30 Year Fixed Florida
Great Experience
Jeni did my experience zero painful and she helped me in all this process
Conventional 30 Year Fixed Florida
Always a Great Experience!
We have worked with Jeni and FBC Mortgage for a number of home loans over the years and she (and her team) always go above and beyond. Jeni and her team are always available to answer questions or work through any issues that may come up - they make the entire process completely stress-free. They're our go-to for all mortgage transactions!
Conventional 30 Year Fixed Florida
Extremely Satisfied
Everyone involved was excellent. Transaction was easy & smooth.
Conventional 30 Year Fixed Florida
Great even through tough times
The team at FBC did a really great job with keeping our loan process moving forward. Even with going through the pandemic everything kept moving along.
Angel's Tip: Be patient and don’t be afraid to ask questions. Their team is at the ready to assist.
FHA 30 Year Fixed Florida
the best
We will start by saying that we are extremely grateful to Adrianne Regalado of DR Horton, I went to her office to find information on the process and ended with a financial advisor and everything necessary to start the process. We never believed that this would be possible. My husband and I were shocked to learn that we were approved for a home at our age. We are so grateful to Jeni Pitcher of FBC Mortgage for helping us and giving us the best benefits financially speaking. They guided us in the process, explaining each step we were taking. They explained all the details of the process and gave us updates on how our application was going, it was a unique and very pleasant experience.
Alejandra's Tip: they are the best group.
FHA 30 Year Fixed Florida
The best team work
100% recommended, the best team work! completely satisfied with the help.
Jesus's Tip: provide as soon as possible all the information and documents that are requested, so the team works diligently on a quick and successful closing like mine
FHA 30 Year Fixed Florida
Good help in closing during Pandemic
We started loan application process after signing our contract and FBC guided us in finding the the right loan for us. We initially signed up for the jumbo loan, but this was no longer offered around our closing time and presented a challenged. However, Jeni and her team guided us in finding the right loan for us during these challenging time and were able to successfully close on the house. The process did require lots of documents and verification multiple times over last several months, but we are glad it worked out at the end.
Parth's Tip: Presenting clear documents with estimates would be helpful instead of giving ballpark numbers would be helpful. The process required verification of documents too many times over several months, so would be good to cut down on frequency of this.
Conventional 30 Year Fixed Florida
Amazing Service
I would like to thank Jen from the bottom of our hearts for her service. Her team was very diligent and worked extremely efficient to provide us with a home.
FHA 30 Year Fixed Florida
Belle Maisons Dr. Orlando FL 32832
Excellent service. Loan Officer is extremely helpful. Stayed in touch and discussed competitive rates. Welcomed after hour calls!!!
Afsar's Tip: Will not hesitate recommending to my friends and family.
Conventional 30 Year Fixed Florida
Jerry Miller
Jeni Pitcher at FBC Mortgage is my go to for all my residential loan needs. Always a great experience with great communication every step of the way!
Jerel's Tip: Use the portal or email to communicate most effectively
Conventional 15 Year Fixed Florida
Thank you
Thank you so much to Team FBC Orlando, we are homeowners our first house in USA, God Bless you
FHA 30 Year Fixed Florida
Got it done!
The team worked together well to collect the records and find the right deal.
Mark's Tip: Maintain an updated financial profile and keep real estate, tax and banking records in computer files.
Jumbo 30 Year Fixed Florida
Great job by Team Pitcher
Thanks to Jeni and team for moving my refinance and closing through incredibly efficiently and painlessly.
FHA 30 Year Fixed Florida
