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Reviews for Jennifer Pitcher
8623 Caracas
My loan was explained to me fully and carefully so I understood it. All of my questions were answered. The paperwork was sorted and copied in an organized folder.
Conventional 30 Year Fixed Florida
Awesome Refi Experience
I have had 2 seamless deals with FBC. Team Pitcher is awesome, quick to respond to you and guide you all the way. I will use them again.
Conventional 30 Year Fixed Florida
Awesome Job
Jennifer and Tiffany were the best. I ran into some difficulties and they were there every step of the way. Tiffany believed in me and my family. She encouraged me to move forward with the process. Jenni stepped in on the back end and was very creative in helping us to close. Once again Thank you for everything.
FHA 30 Year Fixed Florida
Jenifer was amazing during this whole process.
Great experience working with this team
Conventional 30 Year Fixed Florida
Jenifer was amazing during this whole process.
Great experience working with this team
Conventional 30 Year Fixed Florida
Seamless
Jeni and her team were amazing to work with from start to finish. The communication the team provides is top tier service.
Conventional Florida
Awesome
Awesome team nothing but good things to say about the team
FHA 30 Year Fixed Florida
DHI
It's was a pleasure for me to deal with FBC MORTGAGE
FHA 30 Year Fixed Florida
Exceptional Service
Originally applied for an FHA loan and was well into the process when my situation changed (for the better). I changed my loan type to a conventional loan and Jeni and her team hit it out of the park! I closed on time with no issues! Thank you Jeni and Team Pitcher!
Frank's Tip: Know what is in your credit report as you never know what detail will need to be explained. Also, I recommend gathering all your documents in an electronic format and storing them in a cloud source like One Drive or Google Drive.
Conventional 30 Year Fixed Florida
Mr.
Everything was good
Claudio's Tip: Professional and good lender
FHA 30 Year Fixed Florida
excelente servicio.
queremos resaltar al señor ABRAHAM AGUILAR por su calidad de servicio ,una persona comprometida y muy diligente con sus clientes . recomendado ampliamente.
FHA 30 Year Fixed Florida
Great professional and friendly service
I am extremely satisfied with the prompt, precise and friendly service from FBC Mortgage. They surpassed my expectations by far which made the process of buying a house enjoyable and fast. Jeni, Tiffany and the entire team are superb in every way!
Conventional 30 Year Fixed Florida
Detailed, Responsive, Engaging: What's Not to Love?!
Kudos to Team Pitcher---wonderful experience, beginning to end. All quesitons answered and with a smile!
Conventional 30 Year Fixed Florida
Quick & Easy Refinance
Jeni and her team are so easy to work with. I appreciate that they are always available to answer my questions and very kind and professional.
Conventional 30 Year Fixed Florida
Beautiful experience
Thank you so much for your help really appreciate it The best service ever
Conventional 30 Year Fixed Florida
Process
I find the entire loan process to be rather intrusive and unsettling, maybe because the rules have changed since I last endured the process! With that said I can also state that Jeni made the entire process as painless as possible. I really liked all the electronic signature stuff although I doubt that anyone bothers to read all of it. Overall Jeni did a great job and I would highly recommend her to anyone looking for a loan.
Conventional 30 Year Fixed Florida
EXCEPTIONAL PROFESSIONALISM AND OUTSTANDING SERVICE
Not too often I write reviews or give my personal opinion, but under the circumstances, I feel the job FBC Mortgage Company did for my initial loan process as well as my refinance for my home was exceptional in every aspect of the loan process. Jeni Pitcher and her team made the process seemliness and effortless on the homeowner behalf. In the future, I will not hesitate to refinance again or use FBC to purchase another home in the future. To put this into contexts, I have been fortunate to purchase over 10 home and counting and by far, this process with FBC rates number 1 for my family and I. Exceeded ALL Expectations.
Tyrone's Tip: KEEP DOING WHAT YOU'RE DOING!!!
VA 30 Year Fixed Florida
A Team on My Side
I highly recommend this team! The process was fast, easy, and I felt like they really tried, and succeeded, in getting me the best terms possible for my loan. Special shout to Tiffany, who took all my calls, answered all my questions, and met all my needs. Thanks FBC!
Conventional 30 Year Fixed Florida
Great Experience
We were referred to FBC by both a family member and our realtor. Our experience was seamless and Jeni was available and helpful during the entire process. If asked, I, too, would recommend FBC.
Conventional 30 Year Fixed Florida
Closed on Time! Smooth Transaction.
I was purchasing an investment property and once again trusted Jeni Pitcher with FBC Mortgage with the financing of the property. As usual, Jeni and her team were able to close my purchase on time!
Conventional 30 Year Fixed Florida
Competitive Rate
We are satisfied with FBC processing our loan, and they always got back to us in a timely manner. We closed on time and received a competitive rate.
Conventional 30 Year Fixed Florida
Excelent job
I am so thanksfull with... Everything happen so fast and help a lot... they really knows their jobs... and how do it.. thanks thanks thanks
Jorge's Tip: Call them if you need help because really are for you.
FHA 30 Year Fixed Florida
Always Easy and Dependable
We have used Jeni and this FBC Mortgage Team for the last 25 years, for EVERY home loan/refinance we've done. I could not ask for better customer service and a team, that continually leads us to the best possible option for our needs.
Conventional 30 Year Fixed Florida
Happy owners!
I couldn't have been happier with the service I received from Jeni P., her team, and FBC overall. This team was extremely attentive, organized, and fast to respond to questions. We couldn't have done it without them.
Conventional 30 Year Fixed Florida
Amazing People!
Thank you so much for guiding our family through the home purchasing process. Your communication was fantastic. This is the best team around. We are very grateful.
Conventional Florida
Team Pitcher Does It Again!
Thank you so much to Jeni and her amazing team for their professionalism and diligence handling this transaction! Closed my loan out in record time amidst a pandemic and real estate market frenzy.
Conventional Florida
Communication throughout the process is business as usual!
I recently refinanced my primary residence with FBC. The process went smoothly. The loan officer, processor and team communicated with me throughout the process and kept me well informed. It is what I have come to expect from FBC. I am a RE professional and recommend FBC all the time knowing that my clients will be well taken care of throughout.
Conventional 30 Year Fixed Florida
Got it done!
Ultimately we got our home financed, which was the goal. Everyone involved was very communicative and highly professional to deal with. As a few issues came up, the team took some steps to troubleshoot, although my only complaint is that the troubleshooting only occurred after a problem arose and then everyone scrambled to find a way to overcome the issue. In retrospect, I think FBC could've done a better job communicating what pitfalls may arise from my specific financial situation (there was a lot of generic communication emailed to me about best practices when applying for a mortgage as well as informational videos but none that actually applied to my specific application). I honestly think if a preliminary assessment had been performed, we would've had 2 - 2.5 weeks to troubleshoot and overcome the issues rather than scrambling in the last 10 days. All in all, I'm happy with the result, although feel like stress and scrambling could've been avoided. Jennifer and her team were very quick to pick up the phone and communicate as often as needed, which I believe was very important in us getting the loan approved and ultimately closed. I was told that underwriting standards have tightened as a result of low interest rates combined with the impact of COVID-19. I wish that could've been summarized and included in the "informational emails" that were sent out early in the process.
Conventional 30 Year Fixed Florida
