Jennifer Pitcher

97% of customers would recommend Jennifer Pitcher

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Customer Reviews

4.9 of 5
181 Reviews
Responsiveness 98%
Product met needs 99%
Competitive rate 100%
Real Estate Pro Reviews 2
6 days ago at 3:48 PM
Recommend's Jennifer

Jeni and team get the job done

Knowledgeable and quick to respond.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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11 days ago at 9:33 AM
Recommend's Jennifer

Outstanding

I could not speak higher about Jeni and the entire team that helped us close on our dream home! Jeni, you were an earth angel who walked us through this entire process as first time homebuyers and never made any question feel small. Thank you so much for everything!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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18 days ago at 4:13 AM
Recommend's Jennifer

Very Happy

I cant say thank you enough. Jennifer helped me change my life I thought I could only dream about.

Carla's Tip: I feel there was nothing to change about my experience

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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18 days ago at 1:11 PM
Recommend's Jennifer

Excellent Work / Very Timely

FBC Mortgage was a great lender and Jeni did a wonderful job as our loan processor. As first time home buyers, we were unfamiliar with the process and Jeni and her team guided us through everything step by step. She was always there to speak with us if needed and communicated well on the phone and over email. It’s was a great experience and highly recommended.

Lender Response
THANK YOU!
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 18, 2019 at 12:18 PM
Recommend's Jennifer

Incredibly helpful and timely

Jennifer and her team were very good at keeping the timeline tight, and always available to explain any questions or concerns I had. The open line of communication was very much needed to calm the nerves of this first time home buyer.

Stephanie's Tip: List o referred method of contact, and possibly office hours.

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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April 17, 2019 at 1:53 PM
Recommend's Jennifer

Easy, Fast, and Simple!

Best loan experience I've had with a company. Very easy and they were very helpful along the way.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2019 at 11:56 AM
Recommend's Jennifer

Stewart Title

Excellent, knowledgeable, pleasant and informative staff! Friendly people!quick and easy, stay on top of everything and all your needs!

Eudes's Tip: Reliable and one stop for all pertaining issues related to the purchase of your property!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 06, 2019 at 8:37 AM
Recommend's Jennifer

Great Experience!

Jeni was really great to work with! She is extremely responsive and made sure to forward my queries on to her colleagues if she was out of the office. She was quick to send me mortgage estimates of places I was interested in. Once we got started in the process, she made sure all my questions were answered and helped me work through a tough spot in the process. Overall, she made the whole process easy and now I am a proud homeowner!

Courtney's Tip: The only thing to know is that FBC will sell your loan, as they do not service it themselves. If having a local agency service your loan is important to you, then you will want to look elsewhere. Otherwise, FBC was super great to work with!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 05, 2019 at 10:04 AM
Recommend's Jennifer

Everything happens for a reason!

We have spent what seems like forever in searching for a home. We almost gave up and god knows we almost did. Once we found our home God put Jennifer in front of us. She made this stressful process easy! She always had a sense of confidence in her voice and she treated us like lifelong friends. She is amazing and would recommend her to anyone and everyone. Thank you from the bottom of our hearts Jennifer! God Bless!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2019 at 1:38 PM
Recommend's Jennifer

Great experience

The whole process went smooth! Home buying is never easy, but FBC helped take off some of the stress. Responded in timely manner and kept us updated every step of the way.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 28, 2019 at 1:41 PM
Recommend's Jennifer

New home

You and your team were AMAZING!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 26, 2019 at 10:35 PM
Recommend's Jennifer

Awesome Job

The entire team was great to work with. Got it done fast.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 21, 2019 at 9:35 AM
Recommend's Jennifer

Not Impressed With The Underwriter

Overall, the experience of dealing with FBC was excellent, especially the pleasure of working with Tiffany Brooks. However, the underwriter gave the impression that he was very young, very inexperienced and scared to death to make a mistake. This impression was gleaned from the endless litany of idiotic questions which had the effect of making us feel as though we were under personal attack.

Lender Response
Our underwriters are highly trained and experienced here at FBC Mortgage, LLC. We may, at times, ask for additional documents above and beyond, but it is always to make sure everything goes smoothly in the process.
Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 13, 2019 at 11:45 AM
Recommend's Jennifer

Great

Jeni was really helpful and took time to explain everything and really went above and beyond to problem solve!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 07, 2019 at 4:10 PM
Recommend's Jennifer

Loan for Jeffrey Plank

The whole process was smooth and efficient! They helped me through the entirety of it and answered all my questions. Would definitely use them again!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 3:02 PM
Recommend's Jennifer

So Helpful!

Jeni is great and was always there to answer any questions as soon as she could. She made the process much easier on myself. Thank you Jeni and FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 2:06 PM
Recommend's Jennifer

Susman/Dozier

While buying a home turned out to be a lot more stressful than I ever thought possible. Team Pitcher was with me every step of the way. Always kind and easy to each by phone or email, they made the process as easy as possible.

Frederic's Tip: Be prepared to come down to the wire for things beyond your (or anyone’s) control.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 2:14 PM
Recommend's Jennifer

Incredible Service

This is the 2nd time that I've used FBC/Jennifer Pitcher and it has been such an easy process. I highly recommend FBC for their rates and customer service and interaction. Everyone was always very prompt to reach out or reply to any questions that we had.

Meredith's Tip: They are very quick to reply to an email and work all the time.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 13, 2019 at 1:17 PM
Recommend's Jennifer

Spectacular Service

This is my second experience buying a home with FBC and I couldn't be happier! Jeni, Tiffany, and Abraham were all very informative and prompt with all communication. I would email them and get a response within minutes! They will get all of my business as long whenever I'm in the market, always.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 07, 2019 at 5:54 PM
Recommend's Jennifer

Exceptional!

When I needed to close in a short amount of time, my own bank couldn’t do it, that’s when I was introduced to FBC and Jeni Pitcher. Jeni and her team were always professional and extremely helpful for a first time home buyer. Jeni and her team were so kind to explain every part of the process and ease my mind. Even though it was not an easy purchase, due to the seller, FBC was ready when I needed to close. I feel very fortunate to have Jeni as my loan officer! I would certainly use FBC again and highly recommend them to anyone!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
January 04, 2019 at 11:38 AM

A pleasure to work with!

As both a Realtor and a first-time homebuyer, I can say that working with Jeni and her entire team was an absolute pleasure. Team Pitcher worked around the clock to close out a loan for me in 21 days during the month of December! The level of care and attentiveness to the deal makes all the difference when purchasing a home and Jeni made sure everything was handled properly throughout the process.

Conventional Florida

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October 17, 2018 at 2:16 PM

fbc mortgage and Jeni Pitcher are the best!

I honestly loved working with Jeni Pitcher at fbc mortgage. Her entire team was thorough, responsive, and made the entire process so easy. They were even able to coordinate a quick closing with no hassles whatsoever. I couldn’t have asked for a better experience!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 07, 2018 at 10:41 AM
Recommend's Jennifer

Exceptional!

I was referred to FBC as a first time homebuyer and I can honestly say that the attentiveness and customer service that I received from Jeni Pitcher and her team was beyond amazing. I had no confidence seeing that I had been denied before but Jeni assured me that she would do everything within her power to put me in my dream home and she did just that. Thank you Jeni and the entire team Pitcher for the exceptional service!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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