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Reviews for Jennifer Pitcher
Great Experience with FBC Mortgage, LLC
Jenni was responsive and always available to assist us. Her team was fabulous! The entire process (beginning to end) was straight forward and ran very smoothly. FBC was very easy to work with.
Michael's Tip: Ask lots of questions. Make sure you get the documents to the team as soon as possible so you don't hold up your closing date.
Conventional 30 Year Fixed Florida
Jeni Pitcher and her team were truly an amazing group to work with - Go Team Pitcher!!!
From the moment I was directed towards Jennifer and her team, I was in the hands of pure professionals. I have closed on several homes and in various states, including FL. I was treated like their only client, an important person, and their number one priority to get this closing done. They were informed, experienced, caring, attentive, and always ready to go further to make sure I knew I was being taken care of. I truly cannot say enough about this group and everyone included behind the scenes as they worked tirelessly to ensure my closing, which was not an easy one, moved to fruition. Thank you Jeni and the Team!!
Margaret's Tip: Just follow their lead and get the forms done. They make it extremely easy for you to complete the process.
Conventional 15 Year Fixed Florida
Kelly lofgren
This is the second home I have worked with FBC to purchase. They make the process extremely stress free and easy - constantly receiving updates on the status and what they need from me. I will never use another mortgage company. TEAM PITCHER RULES!!!
Conventional 30 Year Fixed Florida
Excellent work
Caught her voicemail a few times, but she was very knowledgeable and helpful whenever I was on the phone with her, and she always returned calls promptly.
Conventional 30 Year Fixed Florida
Quick and Painless
First time homebuyer, Jeni and her entire time were great. Would recommend them to anyone.
Ann Marie's Tip: Have your paperwork in order before you start the process
Conventional 30 Year Fixed Florida
Awesome team
FBC made this first time homebuyer feel at ease with the process and I would recommend Jeni and her team to anyone. Thank you so much for your patience and efforts.
Ann Marie's Tip: Get all your documents together ahead of time if you can. It helps!
Conventional 30 Year Fixed Florida
Awesome job!!
The whole team work together to make this happen!! Awesome job!!
FHA 30 Year Fixed Florida
Thomas Pla
Jeni and her team were simply incredible. Easy to reach, quick response rate, and helped get this deal closed quickly.
Conventional 30 Year Fixed Florida
Home Refi
Jeni and Tiffany were both wonderful! I had many questions and they were both always patient with me!
Conventional 30 Year Fixed Florida
i would highly recommend them to any future home buyers
As a first time homebuyer, I was not sure what to expect in applying for a mortgage. The experience with FBC has been AMAZING!!! Everyone on Pitcher's team was very competent and kept in constant contact with us via phone and email. Tiffany and Loni were awesome in explaining everything in full detail.They worked very hard for us in getting everything squared away in time for closing. I highly recommend their services.
FHA Florida
Tipping Loan
Jenni Pitcher and her team Tiffany Brooks, Abraham, Loni and Joshua in the homeowners insurance department were all amazing to work with. We wanted to change the closing to an earlier date and everyone worked hard to accommodate us. Even our realtor and the closing attorney from the title company remarked how they couldn’t believe how fast and smooth everything went.
FHA 30 Year Fixed Florida
Great service
They are a 10
FHA 30 Year Fixed Florida
Mrs
Our loan processor was extremely professional and helpful. She was very forthcoming with pertinent information about our loan and was always eager to provide guidance throughout the entire process even up to our closing date. We are very grateful for the service rendered by Team Pitcher!!
Conventional 30 Year Fixed Florida
Easy to work with and always friendly staff
I've been working with Jennifer for over a year now and she has always responded promptly even when it took us a very long time to finally settle on buying a property. She made everything extremely easy and straightforward - when I had questions she was always quick to call and explain. My experience was great
Conventional 30 Year Fixed Florida
Kitty Redmiles
I could not ask for anything more from FBC or Ms. Pitcher. Jeni is thorough and always helpful. Have done two loans with FBC through Jeni. Highly recommend her and FBC.
VA 30 Year Fixed Florida
Amazing Experience
This is my 4th loan with Jeni and her team. They are all so easy to work with, fast, efficient with great customer service. I highly recommend them :)
Conventional 30 Year Fixed Florida
Great experience!
I had a great experience with Jeni at FBC Mortgage. She was always quick to respond and accommodate changes to our loan.
FHA 30 Year Fixed Florida
Amazing!
Jeni and her team were wonderful during this whole process. From getting pre-approved to closing, Jeni made sure I had everything I needed and answered all my questions. She is super knowledgable and quick to respond. As a first time home buyer, Jeni eased all the nerves I had during this process. I would absolutely use her and FBC again in the future. Thank you!
Conventional 20 Year Fixed Florida
Very responsive
Jeni and her team were all very caring and quick to respond. I had a tight deadline, and they did great.
Sarah's Tip: I would recommend others not make the first time buyers' mistake I did, and get quotes from multiple lenders at the beginning of their search! I found a property much more quickly than I anticipated, which led to a mad scramble and a lot of chaos.
Conventional 30 Year Fixed Florida
Overall Alright
House closed on time and the rate I was given seemed to be fair. I didn't really appreciate having to pay for and take an online course in order to 'qualify' for the rate I was quoted. It wasn't brought to my attention until I asked about the fee showing up on the estimate. The course was not all that informative for me (I bought a house just two years ago) and just another hidden cost in my opinion. I did have to submit a couple things twice but not as much as I did with a previous lender on that previous purchase. Everyone was polite and professional and was willing to answer questions. A couple of the answers, they even admitted, didn't really make complete sense. I know there are some confusing descriptions and terms in the home financing world but things needs to be able to be communicated. I never did get a couple questions answered completely. i.e. "junk fees" total. There were a couple minor errors that I found as far as what I had already paid for directly. But 'minor errors' still cost home buyers hundreds of dollars, and when you find minor errors you start to worry about the larger ones a lot more. Loan Officer came to the closing in place of my realtor who couldn't make it so that was very nice of her/them
Conventional 30 Year Fixed Florida
Excellent Service
I was pleased with their service. this was the first time I used a mortgage company and they did a great job!
Conventional 30 Year Fixed Florida
