Jennifer Pitcher

97% of customers would recommend Jennifer Pitcher

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Customer Reviews

4.9 of 5
156 Reviews
Responsiveness 99%
Product met needs 99%
Competitive rate 100%
Real Estate Pro Reviews 1
July 25, 2018 at 5:59 PM
Recommend's Jennifer

Helpful Lender

Everyone we spoke with at FBC was always super helpful and easy to work with. This being our first house it was especially nice being able to ask many questions and always receiving an answer promptly. If you want a helpful and competitive lender, then FBC is the way to go.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 20, 2018 at 7:49 PM
Recommend's Jennifer

FBC Experience

This was our second mortgage application with FBC in a little over three years. The FBC team had worked to fruition with us in 2015, all remembered us. The team was as courteous and professional once again. We rate Jeni Potcher’s team A1+.

R.Wm's Tip: Be prepared and when requested send your documents right away.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 27, 2018 at 11:18 PM
Recommend's Jennifer

Good experience

Jennifer and team were great to work with!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 27, 2018 at 11:18 PM
Recommend's Jennifer

Good experience

Jennifer and team were great to work with!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 06, 2018 at 9:56 PM
Recommend's Jennifer

Excellent

The entire process was literally flawless! Thank you Jeni and the entire “TeamPitcher”!! Fast, Efficient, and always very professional!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 25, 2018 at 3:44 PM
Recommend's Jennifer

The Single Best

The team at FBC is absolutely incredible. Jeni Pitcher, Tiffany Brooks, Loni Dishman and Abraham Aguilar -- unbelievable service, ultra responsive, incredibly competent, easy to work with and a true enjoyment to work with. Thank you all!

Hunter's Tip: Two words: TEAM PITCHER

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 23, 2018 at 1:07 PM
Recommend's Jennifer

Outstanding Service

The team is efficient and professional not to mention very friendly and helpful.Tiffany.

Henry's Tip: Patience is a must! It will get done!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 25, 2018 at 2:39 PM
Recommend's Jennifer

Great Experience with FBC Mortgage, LLC

Jenni was responsive and always available to assist us. Her team was fabulous! The entire process (beginning to end) was straight forward and ran very smoothly. FBC was very easy to work with.

Michael's Tip: Ask lots of questions. Make sure you get the documents to the team as soon as possible so you don't hold up your closing date.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 12, 2018 at 8:42 AM
Recommend's Jennifer

Jeni Pitcher and her team were truly an amazing group to work with - Go Team Pitcher!!!

From the moment I was directed towards Jennifer and her team, I was in the hands of pure professionals. I have closed on several homes and in various states, including FL. I was treated like their only client, an important person, and their number one priority to get this closing done. They were informed, experienced, caring, attentive, and always ready to go further to make sure I knew I was being taken care of. I truly cannot say enough about this group and everyone included behind the scenes as they worked tirelessly to ensure my closing, which was not an easy one, moved to fruition. Thank you Jeni and the Team!!

Margaret's Tip: Just follow their lead and get the forms done. They make it extremely easy for you to complete the process.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 05, 2018 at 3:40 PM
Recommend's Jennifer

Kelly lofgren

This is the second home I have worked with FBC to purchase. They make the process extremely stress free and easy - constantly receiving updates on the status and what they need from me. I will never use another mortgage company. TEAM PITCHER RULES!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 28, 2018 at 7:14 PM
Recommend's Jennifer

Excellent work

Caught her voicemail a few times, but she was very knowledgeable and helpful whenever I was on the phone with her, and she always returned calls promptly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 22, 2018 at 10:21 AM
Recommend's Jennifer

Quick and Painless

First time homebuyer, Jeni and her entire time were great. Would recommend them to anyone.

Ann Marie's Tip: Have your paperwork in order before you start the process

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 16, 2018 at 8:58 AM
Recommend's Jennifer

Awesome team

FBC made this first time homebuyer feel at ease with the process and I would recommend Jeni and her team to anyone. Thank you so much for your patience and efforts.

Ann Marie's Tip: Get all your documents together ahead of time if you can. It helps!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 07, 2018 at 8:34 PM
Recommend's Jennifer

Awesome job!!

The whole team work together to make this happen!! Awesome job!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 07, 2018 at 2:22 PM
Recommend's Jennifer

Thomas Pla

Jeni and her team were simply incredible. Easy to reach, quick response rate, and helped get this deal closed quickly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 22, 2018 at 4:35 PM
Recommend's Jennifer

Home Refi

Jeni and Tiffany were both wonderful! I had many questions and they were both always patient with me!

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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February 21, 2018 at 2:03 PM
Recommend's Jennifer

i would highly recommend them to any future home buyers

As a first time homebuyer, I was not sure what to expect in applying for a mortgage. The experience with FBC has been AMAZING!!! Everyone on Pitcher's team was very competent and kept in constant contact with us via phone and email. Tiffany and Loni were awesome in explaining everything in full detail.They worked very hard for us in getting everything squared away in time for closing. I highly recommend their services.

FHA Florida
Responds quickly
Loan met my needs

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January 25, 2018 at 8:28 AM
Recommend's Jennifer

Tipping Loan

Jenni Pitcher and her team Tiffany Brooks, Abraham, Loni and Joshua in the homeowners insurance department were all amazing to work with. We wanted to change the closing to an earlier date and everyone worked hard to accommodate us. Even our realtor and the closing attorney from the title company remarked how they couldn’t believe how fast and smooth everything went.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 03, 2018 at 5:56 PM
Recommend's Jennifer

Great service

They are a 10

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 30, 2017 at 7:18 AM
Recommend's Jennifer

Mrs

Our loan processor was extremely professional and helpful. She was very forthcoming with pertinent information about our loan and was always eager to provide guidance throughout the entire process even up to our closing date. We are very grateful for the service rendered by Team Pitcher!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 09, 2017 at 8:36 AM
Recommend's Jennifer

Easy to work with and always friendly staff

I've been working with Jennifer for over a year now and she has always responded promptly even when it took us a very long time to finally settle on buying a property. She made everything extremely easy and straightforward - when I had questions she was always quick to call and explain. My experience was great

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 03, 2017 at 5:37 PM
Recommend's Jennifer

Kitty Redmiles

I could not ask for anything more from FBC or Ms. Pitcher. Jeni is thorough and always helpful. Have done two loans with FBC through Jeni. Highly recommend her and FBC.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 02, 2017 at 7:09 PM
Recommend's Jennifer

Amazing Experience

This is my 4th loan with Jeni and her team. They are all so easy to work with, fast, efficient with great customer service. I highly recommend them :)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 31, 2017 at 11:23 AM
Recommend's Jennifer

Great experience!

I had a great experience with Jeni at FBC Mortgage. She was always quick to respond and accommodate changes to our loan.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 24, 2017 at 8:09 PM
Recommend's Jennifer

Amazing!

Jeni and her team were wonderful during this whole process. From getting pre-approved to closing, Jeni made sure I had everything I needed and answered all my questions. She is super knowledgable and quick to respond. As a first time home buyer, Jeni eased all the nerves I had during this process. I would absolutely use her and FBC again in the future. Thank you!

Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs

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September 08, 2017 at 12:41 PM
Recommend's Jennifer

Very responsive

Jeni and her team were all very caring and quick to respond. I had a tight deadline, and they did great.

Sarah's Tip: I would recommend others not make the first time buyers' mistake I did, and get quotes from multiple lenders at the beginning of their search! I found a property much more quickly than I anticipated, which led to a mad scramble and a lot of chaos.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 05, 2017 at 10:38 AM
Recommend's Jennifer

Overall Alright

House closed on time and the rate I was given seemed to be fair. I didn't really appreciate having to pay for and take an online course in order to 'qualify' for the rate I was quoted. It wasn't brought to my attention until I asked about the fee showing up on the estimate. The course was not all that informative for me (I bought a house just two years ago) and just another hidden cost in my opinion. I did have to submit a couple things twice but not as much as I did with a previous lender on that previous purchase. Everyone was polite and professional and was willing to answer questions. A couple of the answers, they even admitted, didn't really make complete sense. I know there are some confusing descriptions and terms in the home financing world but things needs to be able to be communicated. I never did get a couple questions answered completely. i.e. "junk fees" total. There were a couple minor errors that I found as far as what I had already paid for directly. But 'minor errors' still cost home buyers hundreds of dollars, and when you find minor errors you start to worry about the larger ones a lot more. Loan Officer came to the closing in place of my realtor who couldn't make it so that was very nice of her/them

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 29, 2017 at 4:17 PM
Recommend's Jennifer

Excellent Service

I was pleased with their service. this was the first time I used a mortgage company and they did a great job!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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