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Reviews for Kristin Hawkins
Smooth process
Kristin came highly recommended and did not disappoint. She was very easy to work with, knew her stuff, and made a complicated process as simple as it could be.
Conventional 30 Year Fixed Florida
Excellent Customer Service
Ms. Hawkins was very conscientious and worked hard to get me the best mortgage rate possible! A pleasure to work with, she was strategic and professional at all times. I highly recommend Kristin Hawkins.
Conventional 30 Year Fixed Florida
As Good As Advertised
I received a recommendation about Kristin from a realtor who had worked with her. I had contacted my credit union, and while their rates were good, their timeline was not matching up with my needs. Kristen promised she could turn around our cash out refinance as we were trying to help one of our children with a home purchase and needed cash to level the playing field. She promised if we were diligent in responding to their requests that we would be done in 4 weeks. As promised we were closed in exactly four weeks and would have been slightly sooner if I had not made one late change.
Francis's Tip: Be ready to move quickly but their online process and automated follow-up makes the process very simple and easy. Uploading of information to secure site was great too.
Other Other Florida
So simple
It was so easy to work with Kristin at FBC. I thought I was totally in for it after having Bank of America told me I didn't fit the credit score threshold, making me wait 3 months and a lot of heartburn. I'm so glad that a neighbor referred me to Kristin.
Arlene's Tip: FBC does everything online, explains things every step of the way and there were no surprises from their end. If you have any question or experience where a lender is telling you information that doesn't jive with what you now about your profile, I would recommend you drop them like a hot potato and call Kristin. I found out that BoA had DOWNGRADED my score 50+ points, for reasons I could only guess. (No wonder there was a billion dollar judgement against BoA for unfair lending practices!) Kristin had me out the door in weeks because I had all my info in order, and what FBC obtained was exactly what I thought it was. I'm totally pleased and thankful!
Other 30 Year Fixed Florida
Good home buying experience in these busy times
FBC made the securing of a mortgage a pleasant experience. The loan officer kept me updated throughout the entire process and made me feel like a person rather than a number. The FBC web site for uploading information was easy to follow.
Conventional 15 Year Fixed Florida
Positive Experience
Kristin and her team were responsive, communicated clearly, took the time to walk me through the process as a first-time buyer, and provided a safe and secure way for me to transfer documents. I would work with Kristin and FBC Mortgage and recommend them to others.
Conventional 15 Year Fixed Florida
great loan experience
Kristin did an excellent job explaining the process to me and helping me feel comfortable with it. She was very knowledgeable and gave me great confidence in her ability to give me the best mortgage that I could get. I was extremely pleased with her help.
Conventional 30 Year Fixed Florida
Nailed it again!
I’m a repeat customer and am once again blown away by the level of expertise and the efficiency of my loan officer. Kristin made the entire process very easy and got me everything I was asking for.
Conventional 30 Year Fixed Florida
Excellent Service
Kristen went above and beyond to move our refi forward at a very fast past that we needed. Even when we ran into some hurdles she was able to help get us over them.
Conventional 30 Year Fixed Florida
Experience is everything!
Kristin helped us purchase our first florida home a few years ago and when we realized we would be taking another home buying journey - there was no one else to consider. She was awesome the first go around and her experience thru the second experience proved invaluable. She was able to recommend ideas to keep the house on track that even the realtors weren’t aware of! Another great thing was the communication throughout the process. You never had to wonder what was going on because you were updated at every stage of the loan process. Thank you Kristin and thank you FBC!
Jeanna's Tip: Go with Kristin!
Conventional Florida
Kristin is my go-to for my mortgage needs!
I've used Kristin more times than I can remember for my financing needs. She always gets it done in a professional and timely matter and is a pleasure to work with. Highly recommend!!
Conventional Florida
Easiest refi ever!
Great service from FBC and Kristen Hawkins. I didn’t have to do anything but show up and sign the paperwork.
Conventional 15 Year Fixed Florida
Excellent Service
Kristin was great to work with. She assisted us through the refinance of our home making the process easy. Kristin was able to answer all our questions and explain everything before and after the deal. I highly recommend her and FBC Mortgage, LLC for your house buying/refinancing needs.
VA 30 Year Fixed Florida
Exceptional service
Kristin H. provided exceptional service and follow up from the beginning to the completion of the mortgage process. She took time to explain the process and went the extra mile.
Conventional 30 Year Fixed Florida
Excellent service
It is always a pleasure working with Kristin. She was helpful and timely throughout the process. Highly recommend her.
Other Florida
Wonderful Experience
After working through a very difficult closing on my old home, FBC and Kristen stand out to me as a 5-Star top notch experience. Professional, curteous, and attentive is how I would describe the staff at FBC Mortgage! I am sending referrals to everyone who asks me about a mortgage or refinance.
Michael's Tip: Get your loan officer the information they need as soon as possible. Prompt action on the front end will lead to a smooth close at the finish line.
Conventional 30 Year Fixed Florida
Seamless
This is the second time I have worked with Kristin in obtaining a home loan. It was seamless with cute videos.
Conventional 30 Year Fixed Florida
Amazing!
Kristin was incredibly helpful throughout the whole process. She was quick to respond to any communication/inquiries, supportive and great at streamlining the overall process.
Conventional Florida
Service Was Number One
Kristin was, bar none, the most efficient loan office I’ve had the opportunity to meet. Her communication skills and professionalism made for a fast and smooth process. I would highly recommend her.
Conventional 30 Year Fixed Florida
Excellent!
Choose Kristin and FBC and rest assured that you have made the right choice.
Conventional Florida
15 yr fixed refi
Whoever wrote this survey should spell out what the "Loan Types" mean. You're getting bad data.
FHA 15 Year Fixed Florida
Refinancing Home Mortgage
We refinanced our home mortgage combined with a HELOC. We lowered our rate enough to save $500 per month. The process was easy and quick. Kristin Hawkins was recommended to us by our daughter. We have recommended Kristin Hawkins to our son for a refinance.
Harvey's Tip: Provide requested documentation and signatures promptly.
Other 30 Year Fixed Florida
Another Great Experience!
Kristin is always wonderful! She was the loan officer on our original home loan and we just refinanced with her. I was amazed at how simple and easy she made the entire process. Always friendly, professional and prompt! Thanks, Kristin!
Conventional 30 Year Fixed Florida
Could not have asked for a better experience!
Kristin made the first time home buying process so easy! FBC was wonderful to work with and the format of their emails and informational videos gave me so much confidence during the buying process. Thank you!!
Conventional 30 Year Fixed Florida
Excellent
Kristin was there for me every step of the way. Highly Recommend!
FHA 15 Year Fixed Florida
Great Experience
Kristin was great to work with!
Conventional 30 Year Fixed Florida
Great Service
A great experience which was a surprise, due to past experiences with other lenders. I will be glad to refer friends &family.
John's Tip: make it clear that client needs to cancel the auto draft of the prior mortgage company well in advance of closing
Conventional 30 Year Fixed Florida
Refinanced my home
Kristin is AWESOME. i believe this is the 3rd mortgage that she's assisted (basically handled completely) for me. I trust her judgement & her advise.
FHA 30 Year Fixed Florida
Jill
Kristin is fantastic! The process was easy and very professionally managed from start to finish. Kristin was always responsive, timely and a real pleasure to work with. The short videos that explain each step in the process were also very helpful.
Conventional 15 Year Fixed Florida
