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Reviews for Kristin Hawkins
Awesome job - thank you
Kristin and Kim went over and above helping with our VA Loan. Very impressed and would highly recommend them to everyone.
VA 30 Year Fixed Florida
Excellent service
From the first inquiry to FBC for pre-approval to the final closing disclosure, every communication was prompt, clear and friendly.
Conventional 30 Year Fixed Florida
Purchase of 2041 N.E. 16th Terrace, Gainesville, FL
Kristin and her faithful right-hand-woman, Kim, were, above all, efficient and personable. I felt right at home, meaning, I could ask any and all questions at any time and expect prompt, reliable answers. They worked overtime during a crisis event (Hurricane Irma which brought Gainesville to its knees for several days). They delivered in a timely fashion and their collective sense of humor made a difficult transition not only tolerable but fun. The lawyer they recommended (Jose Moreno) was a also a delight. The entire process could have been drudgery but they made it painless. Kudos to all.
Conventional 30 Year Fixed Florida
Loan for Dream Home
We just closed on our dream home with Kristin's help. It has been years since we applied for a mortgage and we forgot a lot of the steps along the way. Kristin was patient with our questions and assisted quickly when issues came up with figures. We were extremely impressed with her response time. When I was responding to her email in the evening after work, she was still logged in and I would have a response back the same evening. She even checked in while she was on vacation. Good customer service makes all the difference in who I do business with and I would definitely work with Kristin again.
Laurie's Tip: Kristen responds quickly.
Conventional 30 Year Fixed Florida
Great!
Everyone I dealt with at FBC through the entire process was very pleasant and helpful. They also always made a point to make me feel like an individual and not just a "fill in name" on a typical call and question sheet.
Conventional 30 Year Fixed Florida
Kristin Hawkins = excellence
I was very pleased with the service I received from Kristin Hawkins. She is the consummate professional and I would definitely work with her again.
DAVID's Tip: Just follow the directions and act promptly and the rest will take care of itself.
Conventional 30 Year Fixed Florida
Great Service
Everything closed on time. Process was seamless and easy to manage. Kristin was on top of the needs & helped us through our first home purchase. She proactively locked in our rates before the rising.
Jumbo 30 Year Fixed Florida
A great refinancing experience
We did a refinance with cashout to reduce some debts and Kristin was great every step of the way. We explored the possibility of selling our home and buying another one as well. Kristin provided us with every possible option that could work for us and patiently went through various numbers and scenarios with us, to decide which option would be best for our family. She was very attentive and informative. A great experience!
FHA 30 Year Fixed Florida
Home Loan
Easy to work with and very timely in responding to questions.
Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Lightning Speed
Kristen and her team at FBC were simply top notch. Even after giving us the best rate in town, they came through for us at every step on a very difficult closing. In dealing with an auction property and a foreign bank, Kristen kept things moving swiftly often working after hours to get our closing done. Despite all the hurdles we closed in under 4 weeks and closing day was a breeze. We always felt she was on our side, which was extremely important to us as first time home buyers. Can’t imagine anyone better in Gainesville!
Conventional 30 Year Fixed Florida
Very happy with my refinance
Kristin and her staff are friendly,helpful, and made the loan process stress free. Very recommended
FHA 15 Year Fixed Florida
Amazing experience!
Kristin Hawkins was very accessible and responsive, extremely knowledgable, and very easy to work with. There were some complexities involved with the property we purchased, and she made what could have been a very difficult process a seamless one! We would highly recommend her to anyone seeking a mortgage.
Conventional 30 Year Fixed Florida
Professional
Kristin H. was professional, honest and diligent in working with us. She went above and beyond to help us achieve our goals of getting our home loan closed. We highly recommend working with Kristin H.
FHA 30 Year Fixed Florida
Second loan experience with FBC just as good as the first!
First loan through FBC was a 30 yr FHA, this time around we got a 15 year conventional. Both experiences were very quick and extremely easy!! Would highly recommend!
Conventional 15 Year Fixed Florida
Exceeds customer expectations
Kristin was great through the whole process, explaining when I had questions & returning phone calls/emails in an expedient manner. It was a pleasure working with FBC to get our first home!
Conventional 30 Year Fixed Florida
vacation home
Kristin Hawkins was awesome in helping to obtain all the records, statements and documents needed to process our loan. She goes above and beyond what is expected of a loan officer, even being available after office hours. I highly recommend her to anyone that might be in need of a mortgage or loan.
LYNN's Tip: Make sure to have all statements and documents turned in as soon as possible to initiate the process. Be prepared, the government will need to know everything about you.
FHA 15 Year Fixed Florida
MalloyG8TR
I enjoyed working with FBC and Kristin Hawkins. Everything was timely and easy to process with online signatures. The process was not overwhelming and my questions were always answered in a timely fashion. At teh closing they even brought us a gift which was a nice touch and made us feel very comfortable.
Conventional 30 Year Fixed Florida
Great Job
The experience we had in getting a loan with Kristin and Kim of FBC was amazing! Our real estate agent and title company also both expressed that they were impressed with the dedication and turn around time for the quick closing.
SANDRA's Tip: Communication is important.
Conventional 30 Year Fixed Florida
VIP service, as always
This is my second mortgage transaction with Kristin. She is easy to speak to, she is knowledgeable of the process, she follows-up and never promises anything she can't provide. Did I mention that she has a fantastic sense of humor? Kristin and Kim Cellon, my loan coordinator provided me with all the information I needed and worked along with my Real Estate Professional, Title Company and Insurance Agent with diligence and professionalism. Especially now that all the rules have changed, I consider myself lucky to have a Dream Team to handle my loan.
FERNANDO's Tip: Tip : Get Organized and provide all required documents. The more information and detail you provide the better.
Conventional 30 Year Fixed Florida
THE BEST - MOST EFFICIENT FINANCIAL EXPERIENCE - EVER!!!
Kristin Hawkins and her team made our dreams come true!!! After living in our home for eight years, we decided to make significant improvements. These improvements included adding a sunroom and in-ground pool. We also built the largest home cabana/pavilion in Gainesville. Kristin made refinancing our first mortgage and Home Equity Line of Credit EFFORTLESS!! Kristin was very patient and exhibited a level of professionalism that is quite rare in this day and age when everything is done electronically with very little in-person contact. On multiple occasions, I enjoyed meeting with Kristin in her office. Kristin always made me feel welcomed and consistently ensured me that she would provide the best financial product available to our family. As promised, Kristin delivered!!! Thank you, Kristin!!!!
Gloria's Tip: Do not be discouraged and have confidence in your financial advisor.
Conventional 30 Year Fixed Florida
FBC review 10/26/2015
Absolutely a great experience for us! Really!! Kristin & Kim @ FBC, and Lizete from the title company treated us in a very professional, personable and polite manner. Our calls and emails were answered promptly. Explanations were simple not complex. Meeting times were flexible. Closing of loan was under an hour even with all the signatures required. Will highly recommend FBC Mortgage to my friends.
Conventional Florida
