FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
11511 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 144
0 hours ago at 7:28 PM
Recommend's Karen

Karen and Gregory

These 2 are the best in any business

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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0 hours ago at 7:07 PM
Recommend's John

Grateful

I’m grateful for the help John gave during this difficult time in my life. I’m grateful for this home and I’m so excited about fixing it up.

Rose's Tip: Be patient and sharpen that pencil. You will have a lot of paperwork to collect so don’t get frustrated!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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1 hour ago at 6:41 PM
Recommend's Danielle

Refi

Refinancing was fast and the loan officer was very helpful. She was always available to answer any question.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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1 hour ago at 6:41 PM
Recommend's Daniel

Smooth

Daniel and Jessie made this process basically painless for me and the fact it all took place via internet and secure sites was totally new to me. Great Job!

Loan Officer
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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2 hours ago at 5:51 PM
Recommend's Patrick

Very good experience

Rob Grimes and Patrick were very helpful and responsive to all of our questions and needs. The secure portal was very easy to work with.

Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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2 hours ago at 5:28 PM
Recommend's Brooke

Repeat Customer

This has been my second time using Brooke with FBC mortgage. I highly recommend her and appreciate everything she has done for my husband and I. We’ve looked at different lenders and Brooke has had the best rates by far!!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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2 hours ago at 5:14 PM
Recommend's Francisco

Fast and easy

Franscisco was very efficient, knowledgeable and professional

ADLER's Tip: Easy process

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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2 hours ago at 5:12 PM
Recommend's Jared

First Florida Home

Just purchased my first home in Florida! I was kept in contact with phone calls and emails regularly throughout the project and closed in less than a month! I would recommend Jared and Pam to anyone.

Julie's Tip: Don’t be afraid to ask questions!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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2 hours ago at 5:11 PM
Recommend's Bud

Satisfied Customer

FBC did a great job quickly processing and communicating to me through the complete process. I never felt like I was in this alone or guessing what was happening during the process. They are a very streamlined team.

Douglas's Tip: Stay on top of the emails and documents to keep the process moving

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jupiter, FL
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2 hours ago at 5:10 PM
Recommend's Wes

Fast and easy

Great working with Wes very helpful and process was quick and painless

Loan Officer
Conventional 15 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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2 hours ago at 5:09 PM
Recommend's Lisa

Review

I enjoyed working with Lisa. She was available anytime I needed to ask her a question or have her explain things to me as I am a first time home buyer. I had a horrible ex with cornerstone and when I switched to FBC Lisa and Monica were both very helpful. I enjoyed working with them. If I ever buy again I will be coming back to FBC and hopefully be working with Lisa again.

Jennifer's Tip: Lisa did a great job and I don’t think I have any helpful tips for future clients. Lisa was very knowledgeable.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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2 hours ago at 5:07 PM
Recommend's Keith

Josh Wilks

Keith Bice and his team were unbelievable. Very helpful, fast, and clear.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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2 hours ago at 4:57 PM
Recommend's Brent

WFG National Title Co

It's always a pleasure working with Brent, the process is very simple and without complications

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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2 hours ago at 4:55 PM
Recommend's Amanda

Not clear

I'm still waiting for my loan to record

Loan Officer
Other 30 Year Fixed California
Loan met my needs
Branch: Roseville, CA
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3 hours ago at 4:38 PM
Recommend's Stephanie

Quick and Easy Refinance

FBC made the re-financing process easy to understand and easy to complete. Very happy with the level of communication throughout

Loan Officer
Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: San Diego, CA
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3 hours ago at 4:34 PM
Recommend's Jennifer

Communication throughout the process is business as usual!

I recently refinanced my primary residence with FBC. The process went smoothly. The loan officer, processor and team communicated with me throughout the process and kept me well informed. It is what I have come to expect from FBC. I am a RE professional and recommend FBC all the time knowing that my clients will be well taken care of throughout.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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3 hours ago at 4:31 PM
Recommend's Gordon

Refinance House

I could not have been happier with the team (Gordon) at FBC. Everyone was very nice and helpful any time i had a question. The process was quick and easy.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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3 hours ago at 4:30 PM
Recommend's Wes

Simple and Painless Refi

I have not refinanced previously but Wes made the entire experience unbelievably easy and straight forward. He was consistently available at all times and happy to answer any questions I had. He is very straight forward and offered by far the best rate with no strings attached while I was shopping. I highly recommended Wes and the FBC team.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 hours ago at 4:24 PM
Recommend's Gordon

Excellent!!!!

Gordon went above and beyond to make sure we got our closing in time! He has saved us literally thousands of dollars! Thanks Gordon!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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3 hours ago at 4:23 PM
Recommend's Jennifer

Got it done!

Ultimately we got our home financed, which was the goal. Everyone involved was very communicative and highly professional to deal with. As a few issues came up, the team took some steps to troubleshoot, although my only complaint is that the troubleshooting only occurred after a problem arose and then everyone scrambled to find a way to overcome the issue. In retrospect, I think FBC could've done a better job communicating what pitfalls may arise from my specific financial situation (there was a lot of generic communication emailed to me about best practices when applying for a mortgage as well as informational videos but none that actually applied to my specific application). I honestly think if a preliminary assessment had been performed, we would've had 2 - 2.5 weeks to troubleshoot and overcome the issues rather than scrambling in the last 10 days. All in all, I'm happy with the result, although feel like stress and scrambling could've been avoided. Jennifer and her team were very quick to pick up the phone and communicate as often as needed, which I believe was very important in us getting the loan approved and ultimately closed. I was told that underwriting standards have tightened as a result of low interest rates combined with the impact of COVID-19. I wish that could've been summarized and included in the "informational emails" that were sent out early in the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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