FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
9340 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 136
2 hours ago at 9:41 PM
Recommend's Norm

BEST RATES - BEST SERVICE

Norm and his team were amazing! My family will be forever grateful and will continue to work with him. Very knowledgeable with VA Loans!

Matthew's Tip: They work as fast as you work. They process documents the same day you provide them.

Loan Officer
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Roseville, CA
Share  
12 hours ago at 11:58 AM
Recommend's Jennifer

Couldn’t be happier

We just closed on our house. The process from beginning to end was so smooth and quick. We were so pleased with Jennifer and her team to make this a quick closing!

Justin's Tip: We got our documents in within minutes of them asking for them. Be quick and prompt

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
16 hours ago at 8:12 AM
Recommend's Jennifer

Home

The process went smooth with plenty of information being provided to me along the way. I like the videos that you provided as they were helpful. The only thing that pulled this down from a 5 star rating was the processing the day before closing and on the day of closing. I was informed on the day before closing that an UW wanted info on my $33/month payment to Voya, and a one time $25 payment to Merrill Lynch. These are minor amounts and should not be a concern at this point in the process. I explained that Voya is my life insurance policy but I still had to provide docs for both of these at this late point of the process. Then on closing day, the final disclosure was FINALLY sent to me and the Title company. So closing was that night instead of at 11:30 AM. And after being done with the TItle company, we had to wait over 1 1/2 hours for funding to process so that the title company could give us the keys and be done.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
23 hours ago at 1:12 AM
Recommend's Mike

Great experience and team work

Mike was great and his team was awesome!

Loan Officer
Other 20 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
2 days ago at 9:02 PM
Recommend's Amanda

Amanda is a rock star!

I have worked with Amanda several times, for new mortgage loans and mortgage refinancing. She is knowledgeable and professional, but perhaps more importantly, offers an outstanding level of customer service with excellent, timely communications. Amanda matched the best rate I found. She kept me informed and promptly answered questions throughout the process, from rate quotation to closing. Even under the most unusual circumstances due to COVID-19, Amanda was always accessible, cheerful, professional and efficient.

Loan Officer
Conventional 15 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Roseville, CA
Share  
2 days ago at 3:41 PM
Recommend's Jessica

Great Lender

We always enjoy working with Jessica Ramos Hall. She consistently gets loan information completed quickly!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
Share  
2 days ago at 2:39 PM
Recommend's Margaret

Great Experience!

Margaret did a fantastic job with our refinancing loan! I appreciated the updates via email when we reached each stage in the process (fun videos were a bonus) and would recommend her to anyone looking for a mortgage loan.

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
Share  
2 days ago at 7:14 AM
Recommend's Tammy

Best experience

Tammy was an amazing loan officer, She kept everything going quickly and made this purchase very easy

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
Share  
3 days ago at 11:06 PM
Recommend's Jamie

Beyond Expectations!

I really didn’t know what we were getting into when buying our first house, however Jamie was always there to answer our questions. I really don’t know what we would have done without her! She was so helpful and made us feel comfortable throughout the entire process. Through the ups and downs in this entire experience she was always just a phone call away! Thank you for helping us with our dream home!

Loan Officer
VA California
Closed on time
Responds quickly
Loan met my needs
Branch: San Diego, CA
Share  
3 days ago at 10:55 PM
Recommend's Scott

Wonderful Lender

Very East and professional to work with!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
3 days ago at 9:19 PM
Recommend's Shelly

Wonderful Experience

Our experience with Shelly from FBC Mortgage was amazing! Shelly, Stephanie, Keri and Tara were fantastic. We couldn't of asked for a better service and smoother process. Thank you Ladies you are greatly appreciated.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
Share  
3 days ago at 8:27 PM
Recommend's Jennifer

Made it so easy!

As a first time home buyer I heard so many horror stories about the mortgage process, Jennifer made it so easy for us to get through the process, so much so that those having horror stories were jealous! I would definitely recommend Jennifer and the FBC team to anyone looking for a home loan!

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
3 days ago at 12:12 PM
Recommend's Scott

Thankful Beyond Words

The professionalism, and care provided by the FBC Mortgage Team was truly outstanding. With frequent and consistent communication, information offered using multiple modalities; telephone, youtube videos, I felt incredibly comfortable asking any and all questions. A special shout out to Ashley for his patience and kindness in his responses. Truthfully, he and the team made a normally stressful process relatively worry free.

Shane's Tip: Ask questions. Buying a home has a lot of intricate details and steps, but the team at FBC is able to keep you informed and prepared.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
3 days ago at 11:19 AM
Recommend's Ana

Refinancing

We closed on our Florida property utilizing FBC and Ana Maria Stevens on 4/19 and used the same team to refinance our property March, 2020. Ana Maria made both processes extremely easy and seamless. The refinancing that just closed 3/26/20, couldn’t come at worse time with COVID-19 turning everyone’s world upside down, but Ana Maria did a fantastic keeping the lines of communication open between all services involved. We closed without any issues, remotely in Iowa without ever feeling stressed or concerned it was not going to completed in a timely fashion. Thank you Ana Maria and your team.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
3 days ago at 10:42 AM
Recommend's Seymoine

Great mortgage team

Seymoine and her team were very helpful in securing a loan for our beachside condo. I felt like I was kept informed throughout the process and things progressed smoothly from my end, even as Covid-19 closed in on everyone. Thanks FBC Mortgage!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: St. Augustine, FL
Share  
3 days ago at 7:04 AM
Recommend's Kristen

Goes the Extra Mile

Kristen could teach a course on customer service! Was an extremely easy and fluid process because of her guidance and patience. Kristen is very knowledgable on her subject matter and also empathetic towards her clients. I was very pleased with using FBC mortgage and would recomment Kristen England to anyone (I already have!)

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
Advertisements