FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
12865 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 157
2 days ago at 12:26 PM

Horrible Mortgage Company

I recommend you take your business/money elsewhere if you intend to have a comforting and informative loan experience. Communication and structure was HORRIBLE. Leonardo, who is the loan officer only cares about your money and nothing else. I sent him direct emails several times requesting information regarding my loan and he NEVER responded. One of his employees, Shaun Greene, was assigned to handle my loan. Although Shaun was available and helpful, he could not answer questions about the breakdown of my loan. He informed me that he’s not allowed to discuss interest rates and what not and that I have to speak to Leonardo about it. For the full year I waited for my home to be built, I was only able to speak with Leonardo ONCE!!! That one day was the very first day that I became involved with FBC.. After that first day, literally a full 365+ days went by where I was unsuccessful in contacting Leonardo. I sent him emails and left him voice messages. After a while, his voicemail became full and stayed full forever.. With this being my first home purchase, it was very bitter sweet because much of my joy was depleted by FBC mortgage. I really wish I would of taken my business else where. Once I finally recieved a closing date, I found out the morning of the closing that my closing would be pushed back 4 additional days because FBC failed to complete the final appraisal in time. Let this be a warning to all who are considering trusting Leonardo and FBC with one of the biggest purchases of your life. Find a different mortgage company who cares and is available for you.

Spencer's Tip: Don’t use FBC Mortgage because Lenardo will screw you.

Loan Officer
Conventional 30 Year Fixed Georgia
Branch: Atlanta, GA
Share  
5 days ago at 6:25 AM
Recommend's Brooke

Well pleased

It took attempting to close on three houses but we got it done! Brooke (our lender) and Raven (assistant) were amazing. From last minute phone calls to emails to texts- they were there and worked so hard. So thankful for crossing paths with these ladies!

Darrell's Tip: Turn your paperwork in on time! The quicker you get your lender the requested information the better. If you don’t understand how something works, ask! Lastly, be kind. Understand the parameters that your lender is working in. The time restraints can be frustrating for them as well and they work relentlessly FOR YOU.

Loan Officer
Conventional Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
Share  
5 days ago at 10:21 AM
Recommend's Daniella

Loan process made easy

The Team worked efficiently .The online documentation made life easier and less stressful for me.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
Share  
5 days ago at 8:29 AM
Recommend's Jorge

Viet home loan

FBC Mortgage and Mr Jorge Izaguirre and his team worked closely with me and helped my loan application process so easy and got approval in less than three weeks. Mr Jorge Izaguirre and his team communicated with me frequently for any question and information that needed from me. I was very pleased with him and FBC Mortgage. I will recommend FBC Mortgage to me friends and relative if they need a home loan.

VIET's Tip: None

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
Share  
6 days ago at 10:20 PM
Recommend's Greg

Excellent service

Exceptional service. I was kept updated every step of the way. Greg always answered my calls and immediately replied to emails. I would highly recommend

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
Share  
6 days ago at 7:06 PM
Recommend's Marci

Smooth process.

Marci made it easy from start to finish. Her team is super responsive to inquiries and is on it with information requests and emails. I would highly recommend them.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
6 days ago at 5:45 PM
Recommend's Spencer

Excellent work!!!

Spencer Lumia is an outstanding loan officer. He alway kept us informed on what’s going on, and he was available and quickly responded to any questions we had. He made this entire process less stressful. He is a great asset to your company. I will definitely recommend this company and loan officer to anyone!!!

Darine's Tip: N/a

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
6 days ago at 4:53 PM
Recommend's Robin

Wonderful Experience

First time home buyer and each step Robin was there, answering all my questions, and guiding me each step of the way. Glad I had her and Sara to help my buy my first home.

Loan Officer
Conventional 30 Year Fixed California
Responds quickly
Loan met my needs
Branch: Victorville, CA
Share  
6 days ago at 4:33 PM
Recommend's Jay

Home purchase

I want to thank my FBC mortgage team for all the help and hardwork getting me approved for my mortgage. This is the second time I've used FBC and they were just as professional and helpful as the first time.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
8 days ago at 1:39 PM
Recommend's Shevlin

Divorce refi

Ms Pierce went above and beyond to make this mortgage happen. There were some obstacles that followed me from the divorce which others either couldn’t or wouldn’t bother with, but Shevlin took them head on and overcame them. VERY grateful to her and her team!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Pensacola, FL
Share  
9 days ago at 2:02 PM
Recommend's Olivia

Trusty Realtor Love

Olivia has been such a blessing to my family and I. During the entire process of us buying our house she was always in constant communication with me, keeping me up to date on every single step of the process. Olivia is very personable, reliable and easy to stay in communication with. Olivia helped us reach the goal of closing in a timely manner and helped us achieve the goal of becoming homeowners. I highly recommend her for your home buying experience. Thank you so much Olivia! We will forever appreciate you!

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
Share  
11 days ago at 12:24 AM
Recommend's Keith

Excellent Experience

Keith and his team were awesome. They made the loan process very easy from application to closing. Keith is very orinated, detailed great with numbers. So glad I used FBC mortage. I would highly recommend them.

Deana's Tip: Keith was very through. He was so helpful getting me the right loan to close my home on time. Thank you FBC

Loan Officer
Conventional Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
11 days ago at 6:41 PM
Recommend's Kevin

trevor wilson

kevin was great to work with. he was very helpful with all my questions and concerns. I would use the team again for my future needs!!

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
Share  
12 days ago at 7:20 AM
Recommend's Sam

Responsive and Knowledgeable

Sam and his team are very knowledgeable and responsive. Highly recommend. So glad he was recommended to us!

Leslie's Tip: You will be glad you chose Sam Davis to help you through the loan process!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
12 days ago at 3:24 PM
Recommend's Andrew

Excellent Service

Andrew always treated us with great kindness and sincerity. He always gave us the positivity we need. He always try to make sure we understand everything as our language is not primarily English. Thank you Andrew for your excellent service and professionalism.

Yaritza's Tip: Never hesitate to talk to him because he will treat you as friends

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
13 days ago at 6:33 PM
Recommend's Ana

Amazing

Buying a house is not a easy process. They right bank and the right persons makes a huge difference. Thank you Ana Maria, you and your team are Amazing 👏.

Lionel's Tip: FBC walk you step by step with the mortgage process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
13 days ago at 4:36 PM
Recommend's Billy

easy peasy

first I’d like to say thanks so billy kids and his team for making the process as easy as can be for me and my refinance. He was straight to the point and concise with all the options of refi. For my particular situation. I would highly recommend his services and FBC mortgage for anyone looking for loan refi. services and/or home purchase. 100% thank you again

Christopher's Tip: Contact billy kidd

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
13 days ago at 1:05 PM
Recommend's Edna

Thank you, Edna

Edna is a pleasure to work with, she has always us me updated with quick respond. fast closing and very efficient! Thanks Edna!

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
14 days ago at 12:39 PM
Recommend's Quita

Great service

Quita and her team are fantastic. They made it a seamless process.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
15 days ago at 12:57 PM
Recommend's Matthew

Helpful and Informative Lender

FBC, Matt, and his team were very helpful during the mortgage process. We went with FBC as they were the preferred lender for our new construction builder. We appreciated their timely and easy to understand emails and they were available by phone when we had follow-up questions.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
16 days ago at 11:49 PM
Recommend's Daniella

The best ever loan officer that I have worked with

Daniella is not only professional, but also patient, willing to listen to the customer, understand customer's need and help customer to reach their borrowing goal.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
Share  
18 days ago at 1:38 PM
Recommend's Lisa

FBC Rocks!

Right from the start, Lisa and her assistants were helpful, diligent and easy to work with. The information they provided enabled me to secure the loan with the best rate. I highly recommend Lisa and her staff at FBC!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
Share  
19 days ago at 4:51 PM
Recommend's Scott

Refinancing a Breeze

FBC Mortgage made my refinancing a very pleasant experience. Everyone was very helpful and always available to answer my questions. I would definitely recommend them.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
19 days ago at 1:29 PM

Mortgage

Jim Lewis and his team were awesome. They did everything they said they would do. Excellent communication

Nancy's Tip: Be honest and up front with them and they will do their best to help you.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
20 days ago at 11:37 PM
Recommend's Robin

Robin treats you like family!

Working with Robin was a pleasure. She was timely in returning calls or getting information to me. She also kept me well-informed during the escrow phase. She also called and checked on me to ensure I didn’t have any questions. My experience was so positive!

Sybil's Tip: Keep meticulous documentation. You never know what the lender or underwriter may need to get your loan approved.

Loan Officer
Conventional 30 Year Fixed California
Responds quickly
Loan met my needs
Branch: Victorville, CA
Share  
20 days ago at 11:03 PM
Recommend's Kevin

Astonishing

Kevin and his team were able to perform an astonishing job my wife and I were able to get our dream home in the matter of time specified by the lender and we are very pleased with all the help Kevin and his team were able to due for us.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
Share  
20 days ago at 10:48 PM

Jonathan Pennington

Worked with Jonathan Pennington who was very thorough and extremely helpful along the way! Great team overall from fbc mortgage. Cant recommend enough!

Loan Officer
Conventional Arizona
Branch: Scottsdale, AZ
Share  
20 days ago at 10:23 PM
Recommend's Ashley

Professional, Knowledgeable and Excellent Customer Service

Everyone I had the pleasure of working with at FBC was FANTASTIC!! This is my first house and Ashley and her team made it so easy for me, explained everything in detail and were always available for 150,000 questions! I will be doing any future refi's or purchases through FBC!!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
20 days ago at 9:13 PM
Recommend's Kim

Kim was great!

Thank you Kim for making the experience painless. Closing went smooth and Kim answered every question I had! Highly recommend.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
20 days ago at 8:44 PM
Recommend's Mike

Jack Flaherty

Jack did a great job with good Communication skills

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
Share  
Advertisements