FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
9111 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 133
1 day ago at 3:26 PM
Recommend's Amy

Pedro

Amy Costa did an exceptional job on getting my wife and I approved for this loan. She was always very attentive and helpful with our questions and follow up during this loan process. It is people like Amy that help change people’s lives forever. I could not have asked for anyone better than Amy. My wife and I will always come to her for future home loan needs.

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Tracy, CA
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1 day ago at 3:17 PM
Recommend's Debra

Good Luck with Customer Service!!!

She is terrible at communicating and when speaking to her she makes you feel like your wasting her time. I called her for information about my loan and she kept talking down to me. She does not under stand what it’s like when dealing with a first time home buyer especially when you do not know what’s going on or are kept in the loop of things. If it wasn’t that the builder was paying my closing cost for using FBC I would of rather used a different lender.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Branch: Builder Division
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2 days ago at 10:15 AM

Excellent videos

Met Jadd and his team, who kept me on task with videos that made me laugh when sometimes I wanted to cry. Overall, the process was challenging and rewarding because now I am a proud homeowner.

Loan Officer
Conventional Georgia
Branch: Roswell, GA
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2 days ago at 8:01 AM
Recommend's Jared

GREAT JOB

Jared, Pamela and Crystal did a fenomenal job, my case wasn’t an easy one, and they worked their magic to do our first home dream a reality. We will be thankful for ever with them

Rodrigo's Tip: This team really know what they are doing, trust them they will do everything in their power to help you

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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2 days ago at 12:02 AM
Recommend's Tim

Could have been better

Though one person did not fulfill what was needed on time, others in the company took over and rushed processing to get things done in a quick manner as requested. It all worked out in the end.

Loan Officer
FHA 30 Year Fixed Oklahoma
Loan met my needs
Branch: Edmond, OK
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2 days ago at 11:27 PM
Recommend's Marci

Shoulinzheng

Easy work together answer questions very quick

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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3 days ago at 9:39 PM
Recommend's John

First time buyer in Florida

Working with FBC and John Fosgate was a pleasurable seamless process from start to finish

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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3 days ago at 7:57 PM
Recommend's Eduardo

Loan

More communication in a timely manner

Claudia's Tip: More communication

Loan Officer
FHA 30 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 7:35 PM
Recommend's Pamela

Smooth refi!

Pam is awesome! She has done a mortgage for me before but this was my first with fbc. Super smooth process, no stress, no surprises! Saved me money!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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3 days ago at 3:57 PM
Recommend's Matt

Great Mortgage Lender

Getting a home mortgage can be very stressful, however the whole team at FBC Mortgage made the process extremely smooth. From start to finish, they have handled every step efficiently in a timely manner. Thank you FBC Mortgage!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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3 days ago at 3:48 PM
Recommend's Kevin

Mrs Hagan

We had a great experience with fbc mortgage and our loan officers. Not just during the process but even afterwards when we needed things that came up.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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3 days ago at 2:49 PM
Recommend's Scott

Fax, fax, fax

Paperwork is a nightmare when getting any new mortgage loan, but it was also costly in this instance. I spent $100 faxing all the required documents. They discourage email and gave no office location to drop paperwork off. I submitted everything timely, but it seemed no matter what all I sent they needed a "last thing." I was given a closing date and they were still asking for things after that. We were told everything is good, would start to get excited, then get called again with something else. We weren't sure we were going to get our house until literally the day of closing. We couldn't get excited for our house at all. In the end I was ready to walk away and rent.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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3 days ago at 2:34 PM
Recommend's Leonard

Newton Refinance

Excellent service from Lenny & Susan Gentile. The refi was put together quickly without a hitch & in record time. everything was on-line, doc uploads were easy, document list was complete. Lenny & Susan were on top of everything, questions, communications, rate options & loan status as it went thru the process. My wife & I could not have had a better or smoother experience.

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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3 days ago at 1:21 PM
Recommend's Matt

Home Owner

They were pretty great and speedy honestly.

Starry's Tip: Actually no I was pretty satisfied.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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3 days ago at 1:18 PM
Recommend's Karen

Streamline

Great experience easy to work with for our streamline. Second time working with them.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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3 days ago at 1:07 PM
Recommend's Lisa

Lisa and her team are amazing!

Lisa and her team communicate well and there isn’t any question what was needed. I can highly recommend them!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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3 days ago at 1:03 PM
Recommend's David

Valenitne Home Purchase

David Rodriguez, FBC Mortgage Branch Manager and Salina Zaragoza, our realtor were both professional, transparent, efficient and supportive. Purchasing a home is usually a very stressful situation; however, with Team David and Salina, the process was smooth and efficient. We were very motived to close on our anniversary and they worked so hard to make that happen. They both went above and beyond for us and were supported of us every step of the buying process. My husband and I are very happy with the empathy, professionalism and respect we received from both of them. Thank you both so much for helping us find and purchase our dream forever home.

John's Tip: Future clients, it is a digital world and that makes the buying process so much easier. If you are living in the analog world like my husband, brace yourselves and get prepared. Relax though, it is an easy process. Digital signing is not scary.

Loan Officer
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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3 days ago at 11:52 AM
Recommend's Kevin

Maldonado

Very quick to answer emails, calls, and all questions. Explained things in a way that was easy to understand. Love the fact that they helped with closing costs.

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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3 days ago at 11:32 AM
Recommend's David

Claudia Vega

Highly recommend David And FBC Mortgage to anyone looking for Mortgage company who knows what their clients need. Loan was processed in a timely matter.

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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3 days ago at 11:21 AM

no explanation what this is

The worst treatment I have ever experienced applying for a loan.

Everett's Tip: go elsewhere

Loan Officer
Conventional 30 Year Fixed SouthCarolina
Branch: Beaufort, SC
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3 days ago at 11:11 AM
Recommend's Scott

Thank You

Thank you for everything. Very easy process!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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3 days ago at 11:05 AM
Recommend's Jeff

Review for 570 Timuquana Dr

Jeff was absolutely awesome! He made everything so easy and made this process pain free. We are super happy we went with FBC, thank you so much!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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