FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
5725 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 118
8 hours ago at 12:32 PM
Recommend's Leslie

Fantastic, Responsive and Extremely Friendly

Leslie and her team were great to work with. From the first phone call to the last right before closing, they were always there to help with any questions to make the whole process as smooth as possible. They kept us informed on the status of our loan very regularly at all times of the day. Very friendly family atmosphere that made this whole experience a very memorable one. Definite would recommend Leslie and her team for any loan needs. The best.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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1 day ago at 4:43 PM
Recommend's Heath

Home Loan

Absolutely made the process very easy, by working efficiently, and staying in close contact with me. after starting with a different lender, and making the switch to Heath at FBC, I couldn't be happier with the process and the way things went. I will definitely recommend Heath to anyone I know looking to purchase a home.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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1 day ago at 9:15 AM
Recommend's Quinta

Maronda Homes Young/Bolin

Loan process was very quick and painless. No issues at all.

Christopher's Tip: Verify the lender has all email addresses for correspondence.

Loan Officer
FHA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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1 day ago at 11:31 PM
Recommend's Steve

Fast, Responsive and Friendly

Steve and his team did a great job processing and getting my loan through quickly and efficiently. They were very responsive to my questions and knowledgeable. I’ve used Steve and his FBC team for two home purchases and have referred them to friends and family.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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2 days ago at 10:32 AM
Recommend's Nancy

BEST EVER

Nancy is the best loan officer. She is friendly, fast and efficient. Every deadline was met with ease because she communicated with the underwriter and us. I would recommend her and FBC!! I would recommend her to my real estate co-works and clients.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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2 days ago at 8:31 AM
Recommend's Barry

Great job, positive experience

the level of communication, knowledge and caring were outstanding by Barry Sheehan......no question went unanswered......tremendous follow up on all issues.......on the negative side, while I fully understand fbc must document the process, I felt the level of documentation required was redundant, unnecessary and frankly a pain....also, the sellers attorney was difficult to deal with and did not do his job very well (which is NOT the fault of fbc), but it did complicated the overall process

Brian's Tip: gather all potential documentation and expect to have to chase even more documentation

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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2 days ago at 7:46 AM
Recommend's Matthew

Chad Fraser

My wife and I felt Matt was transparent & professional throughout the entire process. He as well as his counterparts were very easy to work with while gathering the many documents and pieces of information needed to build out file for closing.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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2 days ago at 11:40 PM
Recommend's Jessica

Loan

the loan was done in a timely manner, better than I anticipated. Jessica was GREAT!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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3 days ago at 7:18 PM
Recommend's Edna

Good Experience

Worked with Edna she made me feel comfortable and kept me informed though out the whole process. Answered all my questions and went out of her way to make process as stress free as possible. Thank you

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 6:57 PM
Recommend's Edna

quick and friendly service

everyone’s friendly, accomodating, and helpful. the process was pretty fast (as compared to other banks that we tried) and we were able to get the house that we wanted on time. thanks, fbc. we surely would come back for our next purchase.

Jemo's Tip: we tried at least 3 banks and compared, and this is so far the best!

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 6:48 PM

Stressful

Unfortunately, I was very unhappy with the entire process until Adam's got involved. Once Adam's was involved things began to run much smoother. I dont like giving a bad review, I just feel things could've been handled better. The blame was on a credit rescore, however, I feel that wasnt the case. So thankful it is over. Thank you Kaysa, you were a huge help, and for always being available when I had questions.

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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3 days ago at 6:15 PM
Recommend's Kristin

Excellent and Friendly Service

We thoroughly enjoyed our experience with FBC. The entire process was smooth from beginning to end. If we ever had a question it was answered promptly. Being first time home buyers we had many questions and Kristin was always so patient with us. She was not only professional but had so much knowledge and experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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3 days ago at 5:16 PM
Recommend's Matt

Quick and Easy

We made the decision to buy our new home very quickly. & Matt and the rest of the FBC team made everything else very easy. we did everything securely online. Once something was submitted it was checked off the list. I was expecting to have to send things in repeatedly. It was pretty simple! Very happy with it all.

Ian's Tip: Remember which password is what... last 4 of ss or something I came up with. I could’ve also benefited from writing everyone’s name down and what they did. Because between our sale our buy the title companies it got hard to remember who was who.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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3 days ago at 5:11 PM
Recommend's Gordon

The Best!

Gordon and Laura are the best in the business! They did such an amazing job with our loan. They were always very responsive when I had concerns or questions regarding our loan. They both definitely went above and beyond in giving us the best service possible. I can not recommend Gordon and Laura enough!

Loan Officer
VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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3 days ago at 2:14 PM
Recommend's April

Very professional, quick and pleasant to work with!

April Platner as well as FBC mortgage were absolutely amazing to work with! They handle our loan process smoothly and quickly, answered any and ALL questions at the drop of a hat, made sure we were aware of every step being taken every single day during our loan process up to closing. All around a great experience being able to find and purchase our home with FBC’s April Platner’s help! We have already recommended them to several family and friends in the market and will continue to do so!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Longview, TX
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3 days ago at 1:05 PM
Recommend's Debra

Thanks, a stressful undertaking which turned out well.

At one point, after sending and resending via email various pieces of required information (which sometimes was difficult to obtain) I remarked to Krissy Osborn that this process could replace waterboarding! In the end it all worked out and we are pleased. I wish we been doing this when the interest rate was lower but that is just how the market goes. Debra Clark and Krissy Osborn were the persons we worked with the most and they both worked hard to do their best for us. Debra helped us get a better interest rate than we might have if she hadn't helped us. Everyone we worked with was very helpful in this confusing and time-consuming process. Thanks much.

Charles's Tip: Try to understand fully what the mortgage officers are asking of you so that you don't have to do your part over and over.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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3 days ago at 10:30 AM
Recommend's Jared

Excellent service and quick close.

Customer service is amazing. Made us very comfortable throughout the process and was able to get us approved quickly. Highly recommend Jared and his team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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3 days ago at 10:28 AM
Recommend's Jacquelyn

FBC Loan

A little confusion at times but was none very professionally.

Loan Officer
Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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