FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6008 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 120
16 hours ago at 5:18 PM
Recommend's Bambi

House

Always quick to answer questions, and allowed for a faster closing!

Joshua's Tip: Text message is the fastest route for communication.

Loan Officer
VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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19 hours ago at 2:15 PM
Recommend's Matt

Review on Mortgage

Great job, very responsive, The team was always there to answer questions

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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20 hours ago at 1:46 PM
Recommend's Gordon

Amazing Service

I worked with Gordon on a recent purchase of a new construction home in Atlanta. He was extremely helpful, always responsive, and worked closely with me to ensure my loan process went smoothly. I have purchased homes before but this was the smoothest loan process I have ever experienced!

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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22 hours ago at 11:34 AM
Recommend's Adam

Adam Herrera, Isabel Muniz

Adam Herrera and his team including Isabel Muniz and all there team were great. They did a realy good job thanks for everything.

Loan Officer
VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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23 hours ago at 10:16 AM
Recommend's Miguel

Amazing

Miguel was amazing. He was very helpful and easy going during the entire process. Even when we hit a few snags he always helped me stay positive and assured me that he was going to get it done. He definitely did. He was always available to answer any questions I had and his response time was lighting fast. Miguel knows his job very well and is exceptional at it.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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1 day ago at 7:35 AM
Recommend's Matthew

My new home

All the people I was dealing with were very knowledgeable all calls were returned promptly.I would recommend FBC to my friends relatives. Thanks FBC.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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1 day ago at 4:08 PM
Recommend's Scott

Not your typical mortgage lender

I purchased a home from a builder who had FBC as a "Preferred Lender". Now, I've always been apprehensive about builders "Preferred" anything as I've spent a number of years in the trade and usually it means a referral fee to the builder and higher prices. I was initially considering a couple other VA lenders and had their loan estimates in hand but, after a discussion with Scott, I decided to give him and his team a chance to show me what they could do for me. We locked in a rate that I was comfortable with, actually a little better than others, and the Final Settlement statement was right in line with the Loan Estimate I'd received, again, just a little better than I expected. I've built houses but never got involved in the financing end of it so I was not real sure of the process but Scott chose Ashley Francis to be my liaison with FBC and couldn't have made a better selection. Ashley was always there to answer questions and keep me informed as to the next step and what to expect down the road. If it wasn't Ashley, it was Jackie Rosado or Jodie Morgan who were reaching out to me to finalize the loan. Scott has assembled team members who are very competent in their roles and they made the whole process pretty seamless. If I asked a question and they were unsure of the answer, they would either find out the answer and reply or would have someone whose area of expertise give me a reply. I appreciated that more than an inaccurate response so Kudos to the team. It just inspires another level of trust. I was on a fairly tight timeframe and had some doubts Scott could deliver as he claimed but they (the Team Stinson) finalized the loan and I was able to close as scheduled. I had my attorney present for the closing at Starfish Title but Renata Paglianite of Starfish had everything organized and, again, another seamless process. By the way, I wanted to compliment Rose Virginis who, even though not part of Team Stinson, was very helpful in my selecting a home insurance policy through FBC Home Insurance. Over all, I would recommend FBC Mortgage and Team Stinson for any mortgage needs; definitely 5 star service.

Robert's Tip: If you have any questions, do not hesitate to ask. After all, you are the client and deserve to be perfectly clear on the process and they are willing to give you the time you need. You have the option of calling and will probably reach someone who knows the answer. I did a lot of emailing just because I'm hard to reach and always got a timely response.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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1 day ago at 3:42 PM
Recommend's Lisa

My name: Stephen Connell

I can't speak highly enough about the service, professionalism, and knowledge exhibited by this team of lenders. Absolutely the best I have ever experienced

STEPHEN's Tip: Work with this team for a quick, no surprises loan process. Help them help you by responding to emails/calls in a timely manner

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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2 days ago at 8:41 AM
Recommend's Jay

Second to None

If you’re looking for excellent communication, guidance, and service, look no further! They made buying a house easy.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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2 days ago at 11:04 PM
Recommend's Donna

Gardner New Home

FBC Mortgage was very good and informative through every step.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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2 days ago at 9:41 PM
Recommend's Ana

Job well done

The team was very professional dedicated and exceptionally eager to help me. They were resourceful and keep everything on track and on time. I greatly appreciate tAnna Maria and her team making my dream come through. I called two other mortgage lender and the said I was not qualified and never took the the time to hear and see what resources I had. Anna Maria listened and started to work to make things happen. She gave me my options and guided me. The rest is history. Thanks Anna Maria and her team

Jozette's Tip: I was very pleased with the team I worked with.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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2 days ago at 8:16 PM
Recommend's Scott

Great loan experience!

Scott and team at FBC were great to work with. They kept me up to date on the loan throughout the whole process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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2 days ago at 4:15 PM

Review for Sonya Olson

My wife and I were very satisfied with Sonya and the help we received from her. She was very professional and knowledgeable in what were needing to acquire our mortgage loan. Good to be back in Florida!

Loan Officer
Conventional Florida

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2 days ago at 3:38 PM
Recommend's Tina

Tina was AMAZING

I don’t know how I would have made it through this process without Tina Jackson. Her patients, her ability to lead the conversation with empathy but still getting the job done. It was so so many time I just wanted to give up and yet Tina help me to understand the process. She wa Las in constant communication with me throughout the entire process and she still sends me emails checking in on me a whole month later. This woman is amazing l, limd, gentle, and know her business. I would suggest her to everybody that I know wants to purchase a home. Thank you Tina you did an awesome jobs. I’m so happy and I love love love my new home

Shelia's Tip: Be patient, what ever they ask for, just get it. Don’t give up. It’s a process but it’s well worth the wait. I have people living right next door to me renting there place for way more than what my mortgage is. It’s crazy.....Be kind to the mortgage company when they call and ask for information that they may need. It’s a reason they need it😉

Loan Officer
Conventional 20 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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2 days ago at 2:34 PM
Recommend's Samuel

Call Sam!

We had not purchased a home in over a decade and the process was quite different. We had a lot of questions and needed a partner that was highly available, and an expert in the industry. With Sam we struck gold! He made the process seem reasonable because he told us "why" things were necessary, not just "you have to do this". Sam also has a team that specializes in each part of the process so if he were not available, there was always someone there - that was big for us. Great experience, highly recommend!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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Real Estate Professional
2 days ago at 12:10 PM

Awesome Lender that gets the job done

Kristin and team do a fantastic job at their mission - closing loans. They are able to work with me in an efficient and sensible manner. Would definitely recommend!

Loan Officer
Conventional Florida
Branch: Gainesville, FL
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