FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6250 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 124
0 hours ago at 7:19 PM

Fbc

While I realize there is a need for proper documentation to qualify for a mortgage, I would have preferred to push my closing date back a week or two than the hectic high risk , low security method in which my documentation was prepared for underwriting. At one point I was even asked to provide my password to my thrift savings plan account. This is a highly secure federal site . This request was wrong on many levels . About 4 days after everything was sent to underwriting ALL of the documentation arrived in the mail . Although it was still 2 weeks before closing this most accurate and up to date information was moot . Another issue is that my wife was pretty much badgered about some insignificant dollar amount issues she has had with her bank . She was repeatedly asked why there were discrepancies of small dollar amounts. (These have since been paid ) she does her banking on line and had some signals crossed about an overdraft on her debit card. No big deal . We are being charged a higher interest rate because of this . Her couple hundred dollar oversight. Will make your bank thousands of dollars! We own two homes and 4 properties total and have paid all payments associated with all of our properties ON TIME . Perhaps your bank could just say no , or try again later or not do high speed closings with some of your potential customers. In the future. Your process seems somewhat disrespectful. We have wanted a place in cocoa beach for about 10 years and are ahead of our own goals with this condo purchase. We are very happy with it so far

Steven's Tip: Take your time and shop around

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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0 hours ago at 7:19 PM

Fbc

While I realize there is a need for proper documentation to qualify for a mortgage, I would have preferred to push my closing date back a week or two than the hectic high risk , low security method in which my documentation was prepared for underwriting. At one point I was even asked to provide my password to my thrift savings plan account. This is a highly secure federal site . This request was wrong on many levels . About 4 days after everything was sent to underwriting ALL of the documentation arrived in the mail . Although it was still 2 weeks before closing this most accurate and up to date information was moot . Another issue is that my wife was pretty much badgered about some insignificant dollar amount issues she has had with her bank . She was repeatedly asked why there were discrepancies of small dollar amounts. (These have since been paid ) she does her banking on line and had some signals crossed about an overdraft on her debit card. No big deal . We are being charged a higher interest rate because of this . Her couple hundred dollar oversight. Will make your bank thousands of dollars! We own two homes and 4 properties total and have paid all payments associated with all of our properties ON TIME . Perhaps your bank could just say no , or try again later or not do high speed closings with some of your potential customers. In the future. Your process seems somewhat disrespectful. We have wanted a place in cocoa beach for about 10 years and are ahead of our own goals with this condo purchase. We are very happy with it so far

Steven's Tip: Take your time and shop around

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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7 hours ago at 12:56 PM
Recommend's Michael

Happy Woman!

Just closed on a beautiful home, thanks to Mike Bedell from FBC Mortgage! This is the second home I purchased through him, and he never ceases to amaze me. He is conscientious and very efficient... responds to questions quickly and has consumer best interest at heart. So grateful for FBC!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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Real Estate Professional
1 day ago at 1:32 PM

Professional, Friendly & Efficient

Paola Fassina ( we worked with her at Arbor Parc, Riviera Beach,FL ) she was incredible with my buyers. I had brought in 2 separate couples, both 1st time home buyers. She was extremely patient and explained the loan, what to expect and the complete process. She made them feel comfortable with making the commitment to buying a home. She was always available to them and myself anytime we had any questions she was able to answer with 100% confidence. She was always positive and made the process seamless ! She is a great asset to FBC and I certainly hope to be doing business with her again. Thank you for having her as a member of your team, you should be proud !!

Loan Officer
FHA Florida
Branch: Coconut Creek, FL
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1 day ago at 11:04 AM
Recommend's Ana Maria

Competent

I want to start by thanking Ana Maria for a smooth loan process. I own multiple homes and no two loan process experience are the same. Out of all the loan transactions that i have been involved in, this was the smoothest. I attributed that to Ana Maria's aptitude, professionalism, and confidence. Im very grateful to have worked with her in my dream home and will recommend her to friends with confidence. I considered multiple lenders and applied as well but when it was time to select one, Ana Maria/FBC was hands down the strongest. Thank you Anna Maria, let's toast to a great experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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2 days ago at 7:31 AM
Recommend's Seymoine

Great Team To Work With

Seymoine was great to work with along with Julie and Marcy. They made the process easy and delivered as promised and on time.

David's Tip: Have your documents in order. It really helped that I had a number of tax years and other documents already available.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: St. Augustine, FL
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2 days ago at 10:08 PM
Recommend's Wes

Professional, Polite, and Personable.

When my wife and I started this process, many months ago, we attempted to do everything ourselves. From looking at homes, getting our finances in order, and even contacting different mortgage loan officers. The simplest way to put this is before we had the pleasure to work with Wes and Chris this process seemed like a complete nightmare. After connecting with them through our trusted realtor, all of our worries melted away. Every piece of misinformation we had was clarified, every mistake we made, was gently corrected toward the right path, and each choice we made was met with several supporting ideas, and alternatives giving us the freedom to choose the best path for our situation. I would absolutely recommend Wes and Chris to anyone who is looking for a simple and professional process to buying a home.

THOMAS's Tip: Whatever your financial situation, come to these guys and your worry and stress will melt away within the first meeting.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 1:26 PM
Recommend's Patrick

Refinance

Touchstone was amazing to work with! I will always recommend them!

Loan Officer
FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Boston, MA
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3 days ago at 12:37 PM
Recommend's Joshua

First time home buyer

the people at FBC Mortgage in the Shreveport office or wonderful. They went above and beyond my expectations and help me succeed and buying my first home. All of their hard work and effort is greatly appreciated.

Tammy's Tip: Try to research all of the information you might need up front. So you can have all of it on hand.

Loan Officer
FHA 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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3 days ago at 11:41 AM
Recommend's Wes

Coffee and Confidence

I am typing this review while sipping a pumpkin spice latte, acquired using the gift card Wes and Chris from FBC Mortgage sent my husband and I after we closed on our new home. Truly delicious customer service! Our positive experience, however, reaches far beyond kind notes and ground beans. The method in which Wes facilitated our loan instilled confidence and a sense of calm not typically associated with home buying. All the anxiety we carried about our financial status and qualification ability were quickly quelled by the FBC team...replacing our nerves with clarity (and the aforementioned confidence). We absolutely recommend Wes, Chris, and the team at FBC to anyone looking for a mortgage loan firm, home-buying-therapists (ha!), or a fresh cup of coffee to celebrate a new home.

Rachel's Tip: Bring your sunglasses, these guys are hot!

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 9:46 AM
Recommend's Matthew

You could not ask for a better team!

Matt and his entire team are complete professionals. From beginning to end they made sure to keep us informed on process and what to expect next. The team was quick to respond to any questions that we had and made sure to explain the options to us. We would highly recommend Matt McDuffee. GREAT TEAM!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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3 days ago at 1:31 AM
Recommend's Edna

Lender satisfaction

Edna Garcia was very helpful and easy to get hold of by my realtor

Benedicta's Tip: Provide needed papers promptly

Loan Officer
Conventional 15 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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3 days ago at 1:11 AM
Recommend's John

Oklahoma home loan

John was very helpful, he answered all questions in a timely manner and if he didn't know he found out. He let me know how the process worked.

Karoline's Tip: Get to know the Loan Officer Ask questions if you don't understand.

Loan Officer
USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs
Branch: Edmond, OK
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4 days ago at 7:01 PM
Recommend's Lisa

Great Job

You guys did a great job

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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4 days ago at 4:55 PM
Recommend's Robert

Quick and Easy

Very smooth comprehensive process. Robert was quick to ensure things were moved along and made this a pleasant experience.

Loan Officer
VA Louisiana
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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4 days ago at 2:06 PM
Recommend's Jorge

New Home Purchase

FBC mortgage made everything easy for us to get in our new home. With e sign and just a phone call away if we had any questions. Paola and Anna are the best. If I ever need another mortgage I will be going with FBC.

Michael's Tip: Be patient and they will handle it all. No worries with FBC mortgage.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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4 days ago at 1:33 PM
Recommend's Scott

Responsive

The team was very responsive and friendly. The tools were easy to use for uploading documents and providing communication

Sharon's Tip: None

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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4 days ago at 11:27 AM
Recommend's Sam

Great service and quick turnaround

FBC provided prompt and personable service and helped to get us closed on time even with our accelerated scheduling for moving and closing. We had done some rate shopping and FBC was able to match our quote and provided much better service than our experience with other major lenders.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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5 days ago at 10:52 AM
Recommend's Dylan

Great Team

Dylan and the team at FBC were terrific. We had some complications due to our small business, but Dylan and others worked through all of the issues. Closing went smoothly.

Margaret's Tip: Be Patient and get your docs in quickly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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5 days ago at 11:18 PM

Overall good

Jay is a personable guy and easy to work with. We had a little hangup during closing but thankfully everything worked out fine. Our deposit couldn't work with the costs to close so we were out a few thousand for a few days until it got refunded to us. In the end I'm happy with Jay and FBC and the closing process. We got a large seller credit by using FBC.

John's Tip: Make sure deposit funds are run well prior to closing.

Loan Officer
Conventional Florida
Branch: Coconut Creek, FL
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6 days ago at 8:28 PM
Recommend's Michael D.

Seamless Process

The team was very polite and professional. Responded to questions in a timely manner.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Roswell, GA
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