FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6580 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 127
16 hours ago at 12:43 PM
Recommend's Brandon

Excellent service

The loan process was super easy and flawless Brandon was very helpful with excellent communication and timeliness. I would recommend him to other buyers and will be using him to service other loan needs in the future

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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2 days ago at 11:16 PM
Recommend's Tim

First time home buyers

Tim was really helpful through the whole process and was able to answer all of our question as being a first time home buyer

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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2 days ago at 10:46 PM
Recommend's Debra

Stress Free

Debra provided start to finish stress free mortgage loan.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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2 days ago at 2:13 PM

Great rates

I refinanced with FBC and they gave me the best rates. Anthony was prompt in his response and my closing went pretty smooth.

Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Denver, CO
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2 days ago at 1:50 PM
Recommend's Sonya

Great Customer Service

Sonya Olson was so attentive and thorough - I would highly recommend FBC and Sonya Olson

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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2 days ago at 1:46 PM
Recommend's David

awesome service

excellent lenderGreat company to work with very easy from beginning to end got the house of our dreams

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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2 days ago at 1:17 PM
Recommend's Jennifer

Spectacular Service

This is my second experience buying a home with FBC and I couldn't be happier! Jeni, Tiffany, and Abraham were all very informative and prompt with all communication. I would email them and get a response within minutes! They will get all of my business as long whenever I'm in the market, always.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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3 days ago at 4:41 PM

Same Loan Scam

I initially didn't want to write this review as I felt like I was just in the wrong place in the wrong time. After seeing other reviews and seeing they were being scammed with the same technique I felt I had to say something. When we first looked at a house and long before it was built they "estimated" very competitive rate. Then low and behold 1 month before closing "poof" there is fraudulent activity on our credit despite no one else reporting it or marking it. Suddenly our rate increased by ~$600 with a significant portion in PMI and the mortgage itself. They couldn't respond to our emails promptly and explain why this had happened. Suddenly we were being slow rolled into closing with a "too bad you're getting stuck with this rate". Unfortunately we had to walk away and failed to close on our home. But wait there's more, like any good used car salesman as we are walking away from the deal "we can lower the price by $400"....then why were you trying to ***** me over in the first place and offer me such an inflated rate? I was very disappointed to find out that this has apparently happened to other individuals working with this company. Please do yourself a favor and find another lender.

James's Tip: Don't Use

Loan Officer
Conventional 30 Year Fixed Florida
Loan met my needs
Branch: Orlando, FL
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4 days ago at 6:05 PM
Recommend's John

Awesome working with John Barba and FBC Mortgage, LLC

John Barba was very professional and helpful throughout the process. His complete knowledge of all aspects of the mortgage process eased our concerns in making this purchase of our "forever" home. We enjoyed working with him and look forward to work with him again if opportunity arises.

Kathryn's Tip: John is very knowledgeable and I recommend future clients use that knowledge to better understand the process.

Loan Officer
VA 30 Year Fixed Missouri
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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5 days ago at 10:12 PM
Recommend's Victor

Víctor Arreola

Ir was a pleasure working with Mr. Arreola and his Team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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6 days ago at 5:26 PM
Recommend's Shelly

Fantastic experience

Very professional and courteous. Answered all of questions and worked continuously to make sure we received the best loan for our needs.

Jeanjne's Tip: Start the process early and have all your documents. They take care of the rest.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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6 days ago at 10:58 AM
Recommend's Sonya

Latitude Margaritaville

Everything was well handled in getting and processing this loan. No complaints!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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7 days ago at 3:37 PM
Recommend's Barbara

Outstanding Customer Service

I experienced the utmost convenience and service from Barbara Stone. She's been the consummate professional and treated me like I was her only customer. Barbara exemplifies excellence in her service.

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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7 days ago at 2:23 PM
Recommend's Kim

Courteous and Professional

Kim Dorsett and Amanda Spohr were wonderful to work with. They kept us informed throughout the loan process. They responded quickly and courteously to our questions and guided us through the loan process. Very thankful for their help and support!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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8 days ago at 5:54 PM
Recommend's Jennifer

Exceptional!

When I needed to close in a short amount of time, my own bank couldn’t do it, that’s when I was introduced to FBC and Jeni Pitcher. Jeni and her team were always professional and extremely helpful for a first time home buyer. Jeni and her team were so kind to explain every part of the process and ease my mind. Even though it was not an easy purchase, due to the seller, FBC was ready when I needed to close. I feel very fortunate to have Jeni as my loan officer! I would certainly use FBC again and highly recommend them to anyone!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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8 days ago at 3:56 PM
Recommend's Ana Maria

Excellent Service!!!

From the start to the finish, Ana Maria has gone above and beyond to help us through this process. She has done an exceptional job at making the purchasing experience a pleasant one. She was always supportive and encouraging.

Rosann's Tip: In order to get the best results, timely submission of documents will be in your favor.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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8 days ago at 10:39 AM

Loan Review

Matt did a great job managing our loan process. It closed on time and they provided accurate estimates along the way.

Loan Officer
Conventional Florida
Branch: Lake Mary, FL
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9 days ago at 8:39 PM
Recommend's Matthew

Handerhan

Emily Goesch did an amazing job of walking this computer illiterate through the on line options.

Hugh's Tip: Follow Emily"s instructions

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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9 days ago at 7:53 PM

Communication is the keys to making customers happy..

There was not enough communication from the lenders or builders.

Felix's Tip: Need to communicate more with client

Loan Officer
FHA 30 Year Fixed Florida
Branch: Longwood, FL
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9 days ago at 7:22 PM
Recommend's Shayfer

Shayfer Early

Mr. Early was very kind and respectful during the entire process. He was a thoughtful listener and offered to assist me in any way. There were no bumps in the road and closed in less than 4 weeks!

Jill's Tip: Find and gather as many financial/legal documents as you can before you start the loan process.

Loan Officer
Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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9 days ago at 4:28 PM
Recommend's Heath

Mortgage for Investment Property

Heath took good care of us and walked us through everything.

Kyle's Tip: It was good that Heath would send us reminders on when things needed to be signed. Sometimes it felt like we had a few emergencies.

Loan Officer
Conventional 20 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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9 days ago at 2:05 PM
Recommend's Carl

Excellent customer service, great to work with!

Carl and his team at FBC were great to work with. At a mortgage first-timer, they were so helpful in walking me through each step and ensuring I knew what was next. All questions were answered promptly, and I always felt informed. Highly recommend!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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9 days ago at 12:20 PM
Recommend's Joshua

Great Job

Josh Locke was exceptionally good about keeping me in the loop and updated on everything as it was taking place. He was extremely helpful with getting everything completed on time. I would recommend him to anyone I know that is in the market for purchasing a home.

Loan Officer
VA 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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