FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
10715 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 142
5 hours ago at 10:05 PM
Recommend's Samuel

Great Experience!

Emily is always amazing! This is our second time working with her and we would choose her again! She makes the process less stressful and stays on top of everything without us having to worry.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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9 hours ago at 6:04 PM
Recommend's Kelly

Great service

I receive a great service during the process of purchasing my house.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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16 hours ago at 10:50 AM
Recommend's Seymoine

Great communication!

Seymoine and her team had such great communication with me through the complete process. I could always reach anyone if I had questions on anything,even on weekends, or later in the evening. Talked me through the process, and always very nice and always prompt.They kept everything on track and moving forward to close on time! Highly recommend to anyone, including family. GREAT EXPERIENCE & Good people!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: St. Augustine, FL
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1 day ago at 9:44 PM
Recommend's Kelly

Excellent customer service and care

thank you so much for the excellent service and care.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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1 day ago at 6:55 PM
Recommend's Kelly

Excellent Experience!!!

As a first time home buyer purchasing a brand new build, we were very nervous about the unknowns. Kelly and everyone at FBC made the experience super easy and were available to answer any question we had at any time. I am so thankful that we were able to work with them!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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1 day ago at 4:56 PM
Recommend's Mike

Thanks for the help

Mike was clear, concise, and easy to work with. Him and his team are there to work with you. They are not afraid of sharing what your requirements are. Mike was extremely helpful and was available to answer my questions.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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1 day ago at 4:29 PM
Recommend's Paul

Customer service is still the king

Paul and Doyle were my loan men,but I delt with Paul most of the time. I explained to Paul I was not computer Literate and I didn’t have a computer and everything had to be done by IPhone.Paul didn’t have a problem with it.He walked me through everything and when it couldn’t be done by phone,We did it in person.Between Paul and Karen my agent. I couldn’t be happier.

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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1 day ago at 3:27 PM
Recommend's Eric

Timely and Detailed

Eric was always available for questions regarding our mortgage. He gave timely responses. He was also helpful in giving me detailed instructions for paperwork I had to retrieve. I am so thankful that he was there to help us through our mortgage application!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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1 day ago at 3:26 PM
Recommend's Kevin

Communication is Everything

This is our second go around refinancing with Kevin at FBC. Both times, he had excellent communication and always answered any questions we had, no matter how naive. We truly felt he cared about making sure we weren’t blindsided by anything. Highly recommend.

Loan Officer
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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1 day ago at 2:54 PM
Recommend's Margaret

Great Services

Margaret, Janice and Jonathan were great throughout my loan process. They all communicated clearly with the documents they need from me. I felt the process was very smooth, and I have been through this process several times. Margaret called me when the interest rate was at its lowest, I am great full to lock in my house at 2.85%, by far the best rate.

Danny's Tip: Be ready to close when they call you. Get all your documents in line, so the process can keep flowing as there will always been bumps in the road.

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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1 day ago at 2:20 PM
Recommend's Dabney

Always Awesome

We have worked with Dabney several times. He is always professional and very helpful. He has gotten us great rates and saved us alot of money over the years.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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1 day ago at 2:05 PM
Recommend's Marci

Excellent Service and cooperation!

Marcie helped me buy my house and when I wanted to refinance I knew just who to go to! She and her team are experts in their field and make the loan process easy!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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1 day ago at 1:40 PM
Recommend's Kevin

Excellent Experience

Kevin Young went above and beyond throughout the process of my loan. He was always available to answer any questions I had, kept me informed throughout the whole process, and exceeded any expectations at all times He went above and beyond and I would recommend him to anyone looking to purchase a home. He is extremely knowledgeable and thorough. Heidi Harper was also very helpful throughout and communicated anything I needed. She went above and beyond. They both were excellent.

Karen's Tip: Have all documents turned in on time. Look for emails as they come throughout the process. Ask questions.

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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1 day ago at 1:09 PM
Recommend's Matt

So Easy To Work With

This is our third transaction with Matt Andre's team. Each time we're impressed with the ease of the process, the knowledge of the staff, and the competitiveness of the pricing. We won't be doing business with anyone other than Team Matt Andre if we can help it!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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1 day ago at 12:52 PM
Recommend's Matt

Smooth and easy process

Our experience with FBC Mortgage was great!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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1 day ago at 12:39 PM
Recommend's Sam

Refinancing

Very helpful, second time working with them.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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1 day ago at 12:21 PM
Recommend's Quita

Great work

I want to take this opportunity to thank Quita for her professionalism and expedient work in helping my husband and I refinance our mortgage. She was always quick in answering all my questions and concerns.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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1 day ago at 12:08 PM
Recommend's Joanne L.

Loan review

Joanne was amazing! She helped me get the lowest rate possible. I would highly recommend her.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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1 day ago at 12:01 PM
Recommend's Laida

Rating my lender

The underwriter requested documents of the same documents more than once. Verifying documents over and over several times of the same documents

Thomas's Tip: Close escrow on time. We closed at 63 days on agreed 45 day escrow

Loan Officer
Conventional 30 Year Fixed California
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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1 day ago at 11:57 AM
Recommend's Matt

Easy Peasy

The team made it very easy to turn in my paperwork and spoke frequently to me about what was else may have been needed and kept communication open.

Nichole's Tip: Address emails to the team so that if someone isn’t available the rest of the team can help. (And they do!)

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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1 day ago at 11:57 AM
Recommend's Ryan

Great Experience

Ryan was easy to work with. He delivered on all of his promises. The processor, Janice Pena was also excellent to work with. This is our second deal with Ryan and we plan to use him in the future. We have already sent him a referral.

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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1 day ago at 11:43 AM
Recommend's Mike

Smooth process!

Everyone we worked with at FBC Mortgage, especially Steve Lee, were always on top of it and seemed to have our best interest in mind every step of the way. Thank you for helping to make our first time home buying process a smooth one!

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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1 day ago at 11:09 AM
Recommend's Clayton

excellent

I have no complaints. Working with Clayton and his team made everything run smooth. They were on top of everything. would work again with them in a heartbeat!!

Michelle's Tip: Relax. Clayton and his team will get it done and help you every step of the way

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Magnolia, TX
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1 day ago at 11:08 AM
Recommend's Jonathan

Helpful

Everyone was very helpful and communicated to us with the process

Loan Officer
Conventional Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Pittsburgh, PA
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1 day ago at 11:05 AM
Recommend's Amy

Blevins - Gary Drive, Hayward

Amy and her team are top notch. They communicate well throughout the process, keep you abreast of where things stand, and walk you through all of the documents thoroughly. Highly recommend.

Loan Officer
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Tracy, CA
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1 day ago at 10:58 AM
Recommend's Kevin

Review

Kevin was very kind and easy to talk with. Unfortunately there was a major miscommunication at the end of my loan process. He always would get back with me quickly!

Loan Officer
FHA Indiana
Closed on time
Responds quickly
Branch: Owensboro, KY
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1 day ago at 10:57 AM
Recommend's Chris

Very good lender

This is the second time I used FBC. I had original mortgage with them 2 years ago. This time I refinanced my first mortgage. Both times I shopped around extensively and FBC gave me best rates and waived lender fees (origination fees). Processing and underwriting went smooth and in timely manner. Communication was excellent.

Loan Officer
Conventional Other Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Diego, CA
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1 day ago at 10:10 AM
Recommend's Mark

Refinance

Professional, reliable and easy to work with.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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1 day ago at 8:45 AM

Thank you

Thank you for all of your help!

Loan Officer
FHA Florida
Branch: Orlando, FL
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