FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6428 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 125
3 hours ago at 4:52 PM
Recommend's Bambi

Bambi Wiggins Review

Overall it was a great process with Bambi Wiggins and FBC. They made the process as easy as possible and informed me of options and what needed to be done and when it was required. Good job Bambi!!

Jason's Tip: The only helpful tip that I can advise on is estimated monthly payment and closing cost. When they estimated my monthly cost it was $1400 and when all was said and done my final monthly payment was $1650. So that was a little shock but understand it is due to insurance and taxes. The second is closing cost amount.

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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3 hours ago at 4:50 PM

Excellent!

Great experience overall . . . highly recommended

Loan Officer
Conventional Florida
Branch: New Smyrna Beach, FL
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13 hours ago at 7:35 AM
Recommend's Bobby

FBC is great

We are very happy with the service we received at FBC. Bobby kept us informed of all processes during our approvals. He was always available for questions. We were very happy to meet him at the closing

Bobby's Tip: Bobby is a true professional and he will be suggested to anyone interested in buying our former home.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Magnolia, TX
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22 hours ago at 9:53 PM
Recommend's Matt

Excellent

Exceptional customer service answered every question I had.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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1 day ago at 9:43 AM
Recommend's Kristen

Kristen review

Very helpful and always answered my questions in a timely manner. Even after hours!!

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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2 days ago at 2:48 PM
Recommend's Jeff

Very Professional and Easy Closing

The whole office is very professional and helpful in getting your loan closed. They are happy to answer any questions you may have. Very smooth process! Thank you Jeff and Alice for your professionalism.

Stuart's Tip: Use FBC Mortgage!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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2 days ago at 12:56 PM
Recommend's Marcos

Felicia Svaighert

Marc, Marcos, and Canice Cannales was awesome to work with. Had the opportunity to speak to all of them. It was evident that the team wanted to meet our expectations and have us in our home. Every time we spoke you can tell she was doing everything she can to ensure closing was successful. She was positive and very energetic even though we didn't initially close on time. She knew what our needs were and she was always timely with her communication. Whether it was a phone call or email there was no delay from her.

Felicia's Tip: Have everyone communicate at the level of Canice Cannales and that would be a great help to future clients.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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2 days ago at 12:28 PM
Recommend's Matt

Kissimmee

Overall, a pleasant experience. To ease the process, return to FBC the information requested. Your expedited return makes their job easier, even though, you feel it's over-redundant.

Jon's Tip: Return the info asap.

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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2 days ago at 12:09 PM

Good.

Overall it was a good process they were in communication with what I needed and if I had questions I didn’t hesitate to call them

Loan Officer
FHA Nevada
Branch: Las Vegas, NV
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2 days ago at 10:31 AM
Recommend's Matt

Loan

The entire staff was very cordial, helpful and understanding. I would definitely recommend your Company. Steve, Matt and their entire staff deserve credit for the smooth processing of my loan.

Mary's Tip: I was completely satisfied and pleased. If you are new to the process FBC is the Mortgage company to go.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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2 days ago at 10:03 AM
Recommend's Tammy

AMAZING Loan Officer and TEAM!!

Tammy Brown and FBC Mortgage were amazing in helping me through the mortgage process! As a Realtor, I work with mortgage lenders everyday and the informative, patient, diligent manner in which Tammy and the team handled my personal transaction and the transactions for my clients is hands down THE BEST !

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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4 days ago at 6:06 AM
Recommend's Kelly

Difficult But Worth the Challenge

It was a very paperwork intense challenge to develop this loan since the VA has apparently made it even tougher for veterans to receive a VA Loan, but the interest rate provided by FBC Mortgage and the zero down, made the extra effort worth the challenge.

John's Tip: If you are veteran and decide on a VA Loan, be prepared for an intense scrutiny of your personal and financial profile, which can only be satisfied with a lot of paperwork.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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5 days ago at 8:37 PM
Recommend's Keith

100

Yes all paperwork was discussed & reviewed through a phone call, and various emails.

Michael's Tip: Would highly recommend Keith Bice and Bice team, along with FBC Mortgage. The whole process was seamless, and the Bice Team where great ambassadors for the company.

Loan Officer
Conventional 15 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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5 days ago at 1:58 PM
Recommend's Scott

From Co- Costomers Joe & Teddi DeVita

Excellent Lender all around to have been our loan officers...Vert professional....

Joseph's Tip: make sure you coordinate closing with move out , move in date...so crucial

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Brandon, FL
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6 days ago at 8:17 PM
Recommend's John

FBC Mortgage Review

Pros: John was very friendly and professional. His assistant, Alison Friend, was quite knowledgeable and responded to all questions in a timely manner. Cons: Overall experience wasn't as good as previous experiences with FBC. There was very little proactive communication after the initial set up and back office operations didn't set correct timing expectations of loan process (ex. told a 48 hour underwriting process which took 2 weeks before we heard next steps). Very little support in regards to interest rate movement.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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6 days ago at 6:49 PM
Recommend's Jonathan

My First Home

I was extremely nervous when I decided to buy a home. I have never made a purchase of this magnitude. Before I decided to build I called other banks and I really didn't feel helped throughout the process. I then decided to build a home and was referred to FBC. From my very first interaction I felt comfortable and confident that going with FBC was a great choice. Jonathan was very knowledgeable and the rest of the team guided me through the process. They truly made this a painless process. I would definitely recommend them to anyone looking to purchase a home.

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Pittsburgh, PA
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7 days ago at 5:01 PM
Recommend's Kelly

Great Job, thanks!

Excellent experience with the entire process. Was kept informed at every step along the way. Questions were answered in a timely fashion. We would definitely recommend.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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7 days ago at 1:57 PM
Recommend's Matthew

Great Team

The whole team was quick to respond and organize everything needed to process my request for a home loan. I appreciate everything that was done to help me through he process and we are very happy to have a new home.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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7 days ago at 10:03 AM
Recommend's Keith

Wonderful Experience

Keith Bice and his team at FBC Mortgage were wonderful to work with. He and his team made the home buying experience so easy. They were always responsive and patient in explaining any questions I had. I cannot thank them enough for working with me on getting my new home!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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7 days ago at 10:15 PM
Recommend's Marcos

What a trial!

I have only minor issues with Marcos Rivera and Juan Arias, although they managed to lose or mis-request items on occasion. The real problem was with the nit-picking of the person(s) (unnamed) who had to approve the loan. Some of the material they requested was absurd. Why would anyone be concerned with a $50 balance on a credit card (having paid entire owed amount every month for years!) when evaluating our suitability for a $450,000 loan? The whole process started in August 2018 and did not get completed until 4pm the afternoon before closing at 11 am the next morning! It took so long the credit checks and paperwork had to be resubmitted several times. Why? We were assured several times that our income and credit worthiness was not in question. Sadly, we were practically forced to use FBC by the lender. A $30 K credit towards upgrades was dependent on our choosing FBC or one of two other mortgage companies. The builder did not tell us about the other companies until we complained about FBC more than two months into the mortgage process.

Alan's Tip: Pay cash!

Loan Officer
Jumbo 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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7 days ago at 9:33 PM
Recommend's Scott

Easy Process

Scott Fosgate and team (Alexis Ritchie and Connie Reeves) were a pleasure to work! I especially liked their online portal to share and upload documents (it was a better process than my last loan with Wells Fargo!).

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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8 days ago at 7:03 PM
Recommend's Molly

First Time Homeowner Jitters

I dragged my feet a very long time about making this purchase commitment. My Dad recently transitioned to the final stage of Alzheimer's and Dementia and desire to be closer to my family overcame all my procrastination. On October 11 I filled out the loan application for a brand new Maronda Home and on November 30 I had the keys to my 1st and brand new house! Timing was critical to make this process and endeavor successful and Molly Colby and Carolina Ortega exceeded my or anyone's expectations. They helped me do this in less than 60 days!!!!!! It helped that I was prompt to answer requests for documentation but this blessing is attributed to my blind faith in God, Maronda Homes and FBC Mortgage. My Dad and Mom and my entire family are truly greatful - THANK YOU

Iliana's Tip: Be transparent with your financial background, prompt to respond to documentation and ask questions

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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8 days ago at 9:28 AM
Recommend's Gordon

Evaluation of loan process

Outstanding customer service provided by Gordon Palmieri and the FBC Team.....

Loan Officer
Conventional 5/1 Adjustable Rate Mortgage (ARM) Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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8 days ago at 10:23 PM
Recommend's Chera

Great people

They helped me when nobody wanted to. The took the extra mile and got me a perfect loan!

Peter's Tip: Chera and her team are amazing!!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Abilene, TX
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8 days ago at 9:59 PM
Recommend's Efrain

My Fbc experience

Mr. Efrain Portas is an excellent professional and highly informative I would highly recommend him to anyone

Manuel's Tip: Follow Fbc's advice right to the t and Email everything instead of faxing

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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9 days ago at 4:48 PM
Recommend's Jay

Excellent lenders

We are very grateful for the help in the process. The team was very attentive and always available. Veronica Freconna was excellent. I recommend it 100%

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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9 days ago at 1:33 PM
Recommend's Jorge

Good Fast Service

They provided good fast services

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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9 days ago at 1:32 PM
Recommend's Jessica

FBC

FBC is an easy company to work with! Our agent, Jessica, is very fast to respond to questions and issues.

Elizabeth's Tip: Keep your paperwork organized!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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