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Reviews for Mark Minadeo
awesome service
everyone I dealt with from Mark to Bret to Kendall. Very easy process and they really do try to do all they can do to assist with everything. I have now used FBC three times
Conventional 30 Year Fixed Maryland
Great communication, great experience
Mark and his team did a fantastic job of being available and ensuring that my home purchase would close on time. I had a great mortgage experience because of their commitment to great communication.
Conventional Other Florida
Great job
I was very satisfied With Mark and Brett they did a fabulous job accommodating all my needs I asked them if they could postpone the closing so that my escrow could pay the taxes and they did so I was very very pleased they did a great job
Conventional 15 Year Fixed Florida
Highly recommend
The process was made very easy. Mark was always available for questions I had and he was very courteous and helpful. Sharon who answered the phone was always so delightful. I was very pleased with the services they provided.
Jenafyr's Tip: Communicate and don't be afraid to ask questions
Conventional 30 Year Fixed Florida
Refinance
Professional, reliable and easy to work with.
Conventional Florida
Closing experience
This is my 3rd time working with Mark and Anna. They have been exceptional and have went above and beyond to meet the timelines and ensure a smooth Mortage and or refinance experience!
Joshua's Tip: Make sure to get all your paperwork prior to stating the process. It’s helpful!
FHA 30 Year Fixed Florida
West refinance
Great working with Marks Team! They have made this work in their customers benefit both times! They handled both my initial mortgage and my refinance!
Joshua's Tip: Having all the docs readily available was great for streamlining the process
FHA 30 Year Fixed Florida
Great Service
Mark was very informative and had a lot of patience with all my questions.
Jumbo 15 Year Fixed Florida
Svopa Loan
Everything was great. Mark did a great job. There was constant communication throughout the process. The only thing that could have been better would have been the last minute request from Oculina, I felt they could have told us sooner some of the items needed. Again, great job to all.
Jumbo Florida
Conventional
Our file sat on an employee's desk for 2 weeks untouched. Employee then left the firm. Discovered this fact 2 weeks prior to closing. As a result, we couldn't secure a jumbo loan in time and were forced into a more expensive up front 60/40. It was a rushed and hectic process to secure the conventional loan a week before closing. Loan processor who took over was very helpful. Loan officer was helpful as well.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We regret any miscommunication that may have occurred. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Florida
Review
Last minute changes were very stressful considering I was asking about the issue for two weeks prior to closing. Then the day of closing more funds were requested.
Conventional 30 Year Fixed Florida
Florida second home
Overall the financing aspect of acquiring out new home was positive. Mark MInadeo was very responsive. The incentive to use FBC was to get discounts off the list price for options to our home through the builder. I thought the closing costs were high compared to other lenders such as Third Federal Savings and Loan. The high closing costs were offset by the builder discount, so in the end it was a net savings to me. I wasn't sure whether my interest rate could have been locked at a lower rate because I was not presented with an option to do so before I initiated the process to lock when rates started to rise. I feel the whole loan process for a person who is not a W-2 employee is far too complicated and frustrating. The documentation required by the regulators is far too reaching; my credit scores are excellent, yet the process made me feel like I was a bad credit risk.
Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Very effecient
Able to answer clienr’s question
Bernadette's Tip: Let client know all the options in quantity and quality according to the type of mortgage so clienr have option to choose.
Conventional 30 Year Fixed Florida
Miserable Experience
The worse lending experience of my life. Everything was last minute. The underwriter's requests were insulting. FBC had 8 months to get things in order and did not. It was so disorganized that the closing got delayed by an hour. There is a human element to buying a home and that was disregarded.
Edward's Tip: Find another lender.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.Jumbo 30 Year Fixed Florida
Lake Park
Mark was extremely efficient, explained everything easily.
Conventional 30 Year Fixed Florida
Extremely happy with FBC
FBC was fair and honest with me from approval to closing. Someone knowledgeable always returned my calls or emails in a timely basis.
Janet's Tip: I would encourage anyone seeking a loan to go with FBC.
Conventional 30 Year Fixed Florida
Robert Schwartz
Everyone was very helpful, answered all concerns in a timely manner.
Conventional 30 Year Fixed Florida
Great job
Excellent service and help through every step of the process.
Bonnie's Tip: Stay on top of things!
Conventional 30 Year Fixed Florida
New Home Purchase
Very Professional, excellent service
Leon's Tip: I would recommend using FBC Mortgage
FHA 5/1 Adjustable Rate Mortgage (ARM) Florida
