Mark Minadeo

94% of customers would recommend Mark Minadeo

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Customer Reviews

4.5 of 5
67 Reviews
Responsiveness 95%
Product met needs 98%
Competitive rate 92%
Real Estate Pro Reviews 1

Reviews for Mark Minadeo

16 days ago at 10:51 AM
Recommend's Mark

Nice people. Difficult and arduous process.

Those we worked with at FBC were nice, thoughtful, and courteous. But the process was long and arduous. We submitted long sets of data on seven occasions - with some duplicate requests. We lifted our credit bureau security freezes 42 times (7 times x 3 agencies x 2 people). Part of this was due to the fact that we're retired with assets but little income; part due to increasing real estate legal complexity, and part due to moving our closing date once due to a storm. But the process was extremely time consuming. We spent more time with the mortgage company, than we did with the builder. Just glad it's done.

Douglas's Tip: Be patient.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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19 days ago at 11:40 PM
Recommend's Mark

Great service

Mark and his team were able to get us closed even though we had a hurricane slow us down a bit. Things happened at the last hour to get us to the closing table but I guess with loans in today's time that is all normal. We will continue to refer people to Mark and his team.

Ronald's Tip: Pull more items that "may" be needed further in advance

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 02, 2017 at 11:13 AM
Recommend's Mark

Robert & Marcia Burns

From the first to last telephone conversation Mark was very professional and informative. He reviewed our loan options with us and came up with the best loan for our needs. Anna and Sharine were also very helpful during the 6 months of gathering bank statements, payroll information and 401k statements. They were great in keeping the required paperwork flowing for the underwriters. We will certainly recommend FBC Mortgage to anyone we know and will meet in the future because of the home town feeling we experienced during the loan process from Mark Minadeo's branch office.

Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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April 19, 2017 at 11:59 AM
Recommend's Mark

Great Experience

Everyone was very helpful. I just wish someone would have explained FHA loans to me but the title company did a wonderful job explaining this to me.

Joyel's Tip: Explain the different types of loans and give options for different loan terms year mortgages.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 19, 2017 at 9:55 PM

A dissapointing Experience

From the beginning our understanding of the mortgage process to obtain a Minto home was completely different than the actual experience of obtaining a conventional mortgage. From the time we had our discussion for pre qualification of obtaining a mortgage until the time we actually closed there were nothing but frustrating issues and requirements to obtain the desired results. After we gave our deposits we felt like we were victims of the captured process. We were promised time and time again that we had completed the process only to find out that a long an arduous underwriting process remained in order for us to close. We understand that a typical mortgage underwriting process could result in extensive research and proper documented documentation. Having said this, our accountant as well as the both of us began to question the logic of certain underwriting requests for example, I had a request to explain why a contested Lord and Taylor charge with a zero balance from many hears back, was so important for me to be told that if did not respond to the issue we would be in jeopardy of being in default of obtaining the mortgage.There were other underwriting duplicate questions which prompted us to resend same information to the underwriters which resulted in costly accounting/CPA charges. Finally the actual closing depicts the experience which we are trying to describe. Over the last two week before the closing we were told to schedule our flight to meet the deadline of the closing. I believe if you speak with Founder's Title Closer Jacky, she will corroborate our recollection of the chaotic and untimely closing which took us from 12:00 to 4:00. We in fact were told to leave the closing while she had to scan documentation for approval. She apologized many times over for the highly inconveniencing of the laborious closing. We have moved on and expect to have an exciting life at our new home.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Loan met my needs

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March 04, 2017 at 6:11 PM
Recommend's Mark

Construction Loan

There seemed to be many people working on our construction to permanent loan. Mark was the main contact, but everyone on our account was very helpful! If we had a question or concern we could reach out to them and hear back pretty quickly. During the construction loan period, it would have been nice if they would have followed up with us in the status a bit more and eve talked to the builder directly (including us in) on the status. The "fixed" rate would have been nice to lock in earlier, and not be penalized for the builder taking longer and the rate increasing by the time we closed. But even at the end with our issues with the builder, Mark and his coworkers continued to help us as much as they could. We really appreciated it. Sometimes it was a bit confusing who we should ask our questions to, but everyone always pointed us in the right direction.

Lara's Tip: The one thing we felt was a bit unfair is the borrower contractor agreement stating the terms of exceeding the contract loan completion date. As both we and the builder signed the agreement, yet the builder did not feel responsible to pay it. I would tell future clients to discuss this with the builder ahead of time.

Other 30 Year Fixed Florida
Responds quickly
Loan met my needs

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February 22, 2017 at 4:52 PM
Recommend's Mark

cay court

Great job by Mark and his team to get us closed quickly

Martin's Tip: respond quickly to requests

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 08, 2017 at 1:27 PM
Recommend's Mark

Service Personified

FBC in general and Mark Minadeo in particular was great to work with. I had a lot of questions at various stages and Mark was quick to respond and always service oriented. I could e-mail him, text him, call him: he always got back to me promptly. While there is plenty of paperwork to be done, FBC made it easy to get it done, with helpful guidance and a great web site. No brainer when you want a mortgage from a team that understands the needs of the borrower got to FBC.

David's Tip: Don't be afraid to ask questions.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 04, 2017 at 1:07 PM
Recommend's Mark

What is a DeNovo?

A Star that shines bright! That is how I describe Mr. Minadeo quick responses, quick actions and ease to do business with. Every step of the way he had me locked into his calendar for great follow ups. He stayed close by but never hovering. Got things done right the first time around. I truly appreciated all of his attributes because getting a mortgage can be a nerve wrecking experience... I am genuine when I speak, this gentleman should have a line up of people waiting to see him to get their mortgage application process done with speed. Great job and many thanks for all you continue to do Mark! A happy client, Anna Billingsley Port St. Lucie, Fl.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 28, 2016 at 7:10 PM
Recommend's Mark

Great Company

Mark Minadeo and his team at FBC Mortgage were very knowledgeable, helpful,and professional in helping us secure our mortgage for our new home. Mark kept us up-to-date on the loan status each step of the way making the whole process go smoothly. Special thanks to Mark Minadeo Jay Meyer, Sharine and all the others at FBC who worked on our file. I highly recommend FBC!!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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December 22, 2016 at 7:50 PM
Recommend's Mark

Vince & Bonnie Gallucci

Mark and his team were very professional, attentive and always available when we had questions or concerns. Our mortgage and closing process on our new home was totally painless thanks to the FBC team.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 21, 2016 at 2:18 PM
Recommend's Mark

Mortgage process

All went well, at times the requests for documentation made us crazy...but thanks to the internet all went faster that expected

Paul's Tip: take a xanax

Conventional 30 Year Fixed Florida

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December 01, 2016 at 12:50 PM
Recommend's Mark

Great Service

The process was fast and easy. Both the loan officer and the processor returned calls in a timely fashion.No surprises at closing. Will definately use them again when it's time to refinance.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 30, 2016 at 9:03 PM

HASSLE FOR A LOAN

FROM DAY ONE WHEN WE GOT THIS LOAN IT HAS BEEN A CONSTANT BATTLE TO THE FINISH. THEY WAITED TIL THE LAST MINUTE TO TELL US WHAT INFORMATION WE NEEDED TO SEND AND FRANKLY AS A VET I HAD TO SHOW WHERE I RECIEVED CERTAIN AMOUNTS ON MY TAX RETURN. NO VET SHOULD HAVE TO GO THRU WHAT I DID FOR THIS LOAN REGARDLESS OF PROTOCOL OR PROCEDURE. IT WAS NEVER LIKE THIS IN THE PAST AND NEEDS A COMPLETE OVERHALL OF THE SYSTEM FOR VETS GETTING LOANS. AS A VIETNAM VETERAN THAT NEVER HAD A HOMECOMING FROM THE GOVERNMENT I HOPE THE NEW PRESIDENT DOES SOMETHING ABOUT THIS WHILE HE IS IN TERM.

Steven's Tip: MAKE SURE YOU HAVE EVERYTHING CURRENT FOR THE INFORMATION YOU GIVE TO FBC BEFORE YOU APPLY FOR A LOAN WITH THEM.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
VA 15 Year Fixed Florida
Responds quickly
Loan met my needs

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September 26, 2016 at 10:52 AM
Recommend's Mark

Very Satisfied Customer

I am a retired managing real estate broker who has supervised the sale and closing of thousands of homes and I can honestly say that working with Mark Minadeo and FBC Mortgage was problem free and a very easy transaction.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 01, 2016 at 3:18 PM

Minto

Within the last 4 days before the closing, we were still getting papers to sign from FBC. Of which some of them, could not be turned around in a conceivable decent time frame. To be honest with you, this by far, the WORST closing process that I have ever gone through.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
FHA 30 Year Fixed Florida
Loan met my needs

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May 25, 2016 at 11:50 AM
Recommend's Mark

Happy

Great person to handle our loan process and answer any questions that I may have had. Curious, professional, and compassionate.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 30, 2016 at 10:36 AM
Recommend's Mark

Experience was wonderful

FBC Team is great! They are professional and always went above and beyond. Quick response to any of our concerns.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 17, 2016 at 10:19 AM
Recommend's Mark

Coconut Key

Mark is known to a prior property that I had owned. He was very professional and took the time to explain everything in detail

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 31, 2016 at 4:34 PM
Recommend's Mark

Quick process, great service

Sometimes I got frustrated with the amount of information and documents I needed to provide, but Mark and Sharine patiently walked me through the journey. They explain me the choices, gave me the right advice, always replied very fast to all my questions and helped me to close in time. Thanks, guys!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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January 25, 2016 at 8:57 PM

Nothing was what they told us

They came highly recommended, so I was really surprised when everything was so awful. Nothing was what they initially told us. They failed to process the loan on time and we missed the first closing, had to get an exception, and almost missed that. They failed to submit documents to underwriting and when we followed up asking why there wasn't an update, we were told they were waiting for things they already had. Very frustrating experience.

Jennifer's Tip: Call often, ask lots of questions, follow up.

VA 30 Year Fixed Florida
Loan met my needs

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January 07, 2016 at 9:31 AM
Recommend's Mark

Great experience

I was referred to FBC from the selling agent of my new home after having trouble getting approved from the builders preferred lender due to old issues in my credit. I discussed with Mark the case and develop a plan to clarify everything. The underwritting process went smooth with documents being required only once in contrast to a previous experience in which I was requested the same documents over and over. Overall I was kept well informed and the process was very good.

Leonardo's Tip: The process will be stressful even when you think you have all your finances in order. Be patient

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 04, 2016 at 6:34 PM
Recommend's Mark

Michael King - Festival

Mark was outstanding. He kept me appraised of the process and let me know immediately if I needed to provide any data. He was always very courteous and pleasant. Mark is a true professional.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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