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Reviews for Matthew McDuffee
Super Job
FBC took great care of me. The process was as easy as it could possibly be. Thanks to all the folks involved.
Conventional 30 Year Fixed Florida
Exceptional
Mathew went over a beyond to provide us with exceptional customer service. He was extremely patient. Very smooth sailing.
Jose's Tip: I highly recommend FCB Mortgage.
Conventional 30 Year Fixed Florida
This is my third mortgage with FBC
Although this is my third mortgage with FBC, I still checked around with some other mortgage brokers. I went witih FBC because everyone is so nice, helpful and quick to respond. Plus, the interest rate was the best.
Conventional 30 Year Fixed Florida
Great service
I had an excellent experience with FBC mortgage. I was a first time home buyer and was very skeptical about the entire experience. They were there to help answer any and all questions.
Conventional 30 Year Fixed Florida
VERY Satisfied Client
Extremely wonderful experience dealing with Matthew McDuffee and his team! From the first conversation to the last, I was continually impressed with the prompt and quick execution in processing our loan. I've worked with many lenders throughout the years and Matthew McDuffie, his team, and FBC far exceed any of them! I will HIGHLY recommend them to anyone in need of financing!!
Conventional 30 Year Fixed Florida
Thank you!!
You guys are the best! You understand that getting a mortgage can be a stressful situation and you do your best to ease that stress. Thank you so much!
FHA 30 Year Fixed Florida
Easy and Efficient Process!
As first time homebuyers, we had heard a lot of horror stories about the process of getting approved for a loan. We have quite a bit of student debt under our belts and thought that we would never get a house. Blake was phenomenal about talking us through our options before even hitting our credit. It was evident from the first phone call that Blake was looking out for us, and not for getting another loan secured. He was with us every step of the way and answered all of our questions, no matter how many times we asked. We also got to work with Kelly who managed all of our documents and was always making sure that everything was perfect. We did not spend weeks trying to produce documents for her because she knew exactly what was needed from the start. They also even helped us find home insurance coverage when we started to get overwhelmed with the options! They are the whole package. FBC was a dream to work with and also made our dream of owning a home come true. I would recommend this team to anyone who wants to buy a house. We are forever grateful.
Christopher's Tip: Make Blake your best friend. He knows what he's talking about and he has all the connections to make your dream a reality.
Conventional 30 Year Fixed Florida
Great Overall Experience
Matthew McDuffee, Lisa Collins, and the entire FBC team were great. Everything was communicated clearly to us, everything was electronic, and quick! Thank you for a wonderful experience.
FHA 30 Year Fixed Florida
The best to work with everrrrrr
I am a first time home buyer everyone involved in my process of buying were extremely helpful patient and knowledgeable I can’t say it enough FBC MORTGAGE IS THE BEST IN THE BIZ plus they send really cute videos of every step to come love it
Dominique's Tip: Anything you have questions about or any concerns they will not hesitate to help you with it trust me
FHA 30 Year Fixed Florida
I do not understand thi question
I do not understand
Conventional 30 Year Fixed Florida
Fast and easy
Victor Areola was always available, gave us all the information we need and made the process fast and easy
FHA 30 Year Fixed Florida
Better Rate
Better rate, slow to respond if you have questions
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We will also use this experience as a training opportunity for our entire company.FHA 30 Year Fixed Florida
FBC mortgage review
I closed on a loan in 2018 and this year the rates dropped significantly, so I received a post card from Matthew McDuffee’s office about refinancing. I got connected with the same loan officer that I worked with last year ( Spencer Lumia) and was able to get the refinance process completed in about 30 days. FBC is wonderful .
Kerline's Tip: Be more upfront about final cash to close amount. I was told that it was going to cost $ 398 to close but ended up paying $ $1170.33. This was upsetting news to receive about 24 hours before closing
FHA 30 Year Fixed Florida
Refinance
I have never had any problems with this company. I think my main reason for staying with a refinance from FBC is because of Matthew McDuffee. He has been so helpful in this loan process and is very knowledgeable.I would highly recommend him for any future financing and will recommend him to my friends when they ask. Thanks for all your help.
VA 30 Year Fixed Florida
Service Plus
This is the second time we used FBC and McDuffie and it’s always been a pleasure with no hassles . Great service friendly service the best ever
Ronald's Tip: Just listen to what they tell you to do and it will always be smooth sailing
VA 30 Year Fixed Florida
Protection for the buyer
Matt was there the whole step of the way. In the end I was confident he had my best interest in mind.
Conventional 30 Year Fixed Florida
New Grand Island Home
The McDuffee Team was fast and well educated with my special case. I'm a pastor and income is recorded on a 1099 form... They came up with a quick and simple solution that satisfied the underwiting team. Thanks guys!
Conventional 30 Year Fixed Florida
There is no way someone else can do it easier
From the start until the end of the process they have been wonderful with me. Their email responds have been no later than 5 min. Extremely helpful with anything I needed and every question answer in the best way possible. I could call Julie even at 10 pm and she would answer. I am very thankful to have business with people like FBC Mortage, LLC has as employees.
Besa's Tip: If you want things to go nice and smooth, be prepared with all your documents.
FHA 30 Year Fixed Florida
Miller
Overall we had a great experience Blake was awesome and we all got through this lengthy process and are proud home owners.
FHA 30 Year Fixed Florida
Well done
Everyone helpful with quick responses to all questions.
Conventional 30 Year Fixed Florida
amazing
We all know that buying a home can be frustrated.. However from the moment we started working with Spencer Lumina, he made me and my wife feel very comfortable. He took care of everything for us and made sure everything looked great. I never met someone in this business that would take their work home. Actually called me at 7 pm to make sure that all the paperwork was correct and walked me through so I understood it. I I really grateful, for his service and professionalism..
Conventional 30 Year Fixed Florida
Very helpful
FBC helped and walked me through each step and let me know how amd why i needed the item.
David's Tip: Be ready to help put some pressure on your currrect people, ie insurance, former loan people.
Conventional 15 Year Fixed Florida
Kristy Pyatt
Wonderful service. Can’t say enough about Andrew Clover and how fantastic he was.
Kristy's Tip: Work with Andrew!!!!
Conventional 30 Year Fixed Florida
Home Refi Made Very Easy
Matt and his team made this experience a simple, fast, and friendly refinance. The communication was excellent, explanations were simple to understand, and his team is responsive and always ready to assist.
William's Tip: Follow their lead. They provide the simplest way to make the loan happen in the quickest possible time.
VA 30 Year Fixed Florida
2nd Loan
Andrew was very helpful throughout the entire process, everyone was easy to reach at any time and made the process stress free.
VA Florida
