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Reviews for Matthew McDuffee
Topsail-Rowland
Great and professional team to work with from start to finish!
Conventional 30 Year Fixed Florida
New loan
Questions or concerns were never responded to in a timely manner, requests for information was mostly last minute, answers were given in a short format, never any details given especially being a first time buyer we needed more information or explanation
Peggy's Tip: Better explanation of the process and better communication
Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]Conventional 30 Year Fixed Florida
Efficient
We began the process with Ryan Z. He was very easy to talk with and called me frequently to keep me updated and informed. I would recommend RYAN and his team. Very efficient and friendly.
Conventional Other Florida
Helpful and easy
The whole process from start to finish was fantastic, it was a breeze. I was very pleased with all the help i got from everyone at FBC. We have used them for a new home loan and also for a refinance and i would recommend them to anyone.
FHA 30 Year Fixed Florida
Great prople
The whole team was very helpful and answered all my questions.
FHA Florida
Absolutely perfect!!
Matt McDuffie and his team are a dream come true for us. We have used his services on three different occasions and each time we have had peace of mind and heart that we will be well cared for throughout the entire process. Each team member is professional and make us feel so well cared for. From the beginning to the end the process is seemless!! We will never use anyone else and highly recommend Matt and his team to anyone seeking a mortgage. Jim and Melissa Wilt
VA 30 Year Fixed Florida
Bill Barto Summary
Ben worked with us and was patient in waiting for the lowest rate to lock in at. His communication was consistent and always returned my calls/emails in a timely manner. He did the initial application over the phone with me also which made the process simple.
William's Tip: Have all your financials, etc at your fingertips
Conventional 30 Year Fixed Florida
Great!
FBC was great during the whole process. Very helpful and informative!
Conventional 30 Year Fixed Florida
Great Experience!
I had a great experience with refinancing my current home with Matt and his team!
Conventional 30 Year Fixed Florida
Exceptional
FBC was absolutely incredible through the entire process! They kept us informed every step of the way! We loved the entire team!
Yasser's Tip: Make sure you have all of paperwork together for a smooth and easy process!
Conventional 30 Year Fixed Florida
Great Experience Refinancing
If I could give 10 stars, I would. I reached out to Matt when I was looking to refinance. He was very patient with me and luck was on my side because he was able to get me a great rate 2.5% for a 15yr refi at the beginning of March. Everything went smoothly and actually quicker than I expected. I am type of person who needed a lot of hand holding during process and every step of the way was outlined and followed up with an email video of what to expect next. I definitely recommend Matt and FBC with such great service and getting such a great rate. I have not heard of anyone that has beat that quote. No points paid and closing costs rolled into the loan. I brought about 1200 to the table at closing. So much easier than the last 3 mortgages that I took out with Wells Fargo.
Jennifer's Tip: If you have all your financial data and documents at your fingertips then it is a very easy process.
Conventional 15 Year Fixed Florida
Very fast, friendly, and understanding.
We worked with FBC for a refinance on our current property and a loan for a new construction and they have been extremely efficient, fast, and friendly. I'd like to specifically call out Matthew, Andrew, and Lisa for being very patient and understanding with all of our questions as we worked through each aspect of the loans.
Matthew's Tip: Make sure to have any and all documents you might need ready! Bank statements, investment statements, W2s, tax returns, employment history, etc.
Conventional 30 Year Fixed Florida
Simple, Easy, and Straightforward
I have been with FBC mortgage and Matthew McDuffee for 6yrs. When the mortgage rates started moving down Matthew quickly locked me in to a much lower rate and made my Refi simple, easy and straightforward. He and his staff always kept me informed during the Refi process and I was never in doubt as to where we were in the process. I would recommend Matthew and his team to anyone. Whether it is your first mortgage or a Refi, he is the best.
VA 30 Year Fixed Florida
Smooth, Expedited & Professional Experience
It was the best mortgage refi ever! FBC has a great staff of professionals providing you support thru the entire time. They kept in constant communication to advise where we were at in the process. It was clear, and simple. I'm extremely satisfied with the experience.
Omar's Tip: Have all your required documents available to allow FBC folks to process in a timely manner.
Conventional 15 Year Fixed Florida
Kacy Dixon
Andrew Clower and Lisa was outstanding in helping me with my re finance. He was very knowledgeable, patient, kind and always available to answer my questions.
FHA 30 Year Fixed Florida
New Home Purchase
Very pleased with the entire process. All personnel involved were professional and responsive. Would highly recommend FBC.
VA 30 Year Fixed Florida
Thank you!
Thank you for all your patience. I know It can be frustrating dealing with people. Everything was completed on time so that the the closing occurred on time.
Karen's Tip: Just get the paper work they ask for. I know it gets old and is bothersome but just turn in what is required so that your closing takes place on time.
Conventional 30 Year Fixed Florida
Great Job
Matthew Mcduffee and his team also Lisa Collins made my process streamlined and easy great working with them they got me where i needed to be and told me all the steps i needed to complete the loan i know they worked around the clock to get my loan and am thankful great job
FHA 30 Year Fixed Florida
Rating
Overall FBC was very helpful with all the necessities for the loan. They would answer calls on the first time calling or would return calls a short time after. They were able to answer all of my questions plus some. They were very easy to work with and very friendly.
Conventional 30 Year Fixed Florida
Execellent Service from Start to Finish
I was transferring from Pennsylvania to Florida. Victoria and Emily were on top of everything and did a fantastic job of getting us over the "finish line". I wish our Pennsylvania had gone as smoothly as the Florida transaction. I would most definitely recommend anyone looking to finance a new home purchase to use FBC Mortgage LLC.
Dawn's Tip: Communication and prompt response to requested documentation from your lender is essential. Don't delay in responding to requests, and, if you don't have the information immediately at hand, make sure that you get the information to them as soon as you can.
FHA 30 Year Fixed Florida
Very helpful and transparent
These folks were great and helpful every step of the way. They got me to closing during a very volatile period in a timely manner while ensuring I got the best interest rate possible. Highly recommend!
Conventional 30 Year Fixed Florida
Great Experience
Matthew and his team were great throughout the process. From pre-approval to review and underwriting, his team was informative and helpful the entire way. They eased any worries i had and we were able to close a week early because of their protectiveness and efficiency. Thank you Matt and team for all your help!
Conventional 30 Year Fixed Florida
Outstanding Customer Service
I had a wonderful time working with FBC, and they made buying my first home a very smooth process. Working with Matt and Andrew was great. They both were very professional, answered questions, were very prompt, and wanted only the best for my loan. I would recommend them to anyone.
Lexie's Tip: Having all your paperwork organized in a folder is helpful.
Conventional 30 Year Fixed Florida
First time
First time buying a house the team was excellent with any and all questions being answered in a timely manner would recommend to friends and family.
Thomas's Tip: Try to buy down your interest rate.
VA 30 Year Fixed Florida
Hassle Free Service
What I liked about FBC is the most is; everything so easy and well communicated with emails. They are right on time and tried to make this experience hassle free.
Conventional 20 Year Fixed Florida
