Matthew McDuffee

98% of customers would recommend Matthew McDuffee

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Customer Reviews

4.9 of 5
130 Reviews
Responsiveness 98%
Product met needs 100%
Competitive rate 95%
7 days ago at 10:46 AM
Recommend's Matthew

Home purchase

The process went smoothly aside from setting up the home insurance which caused a delay in closing on time.

Sarah's Tip: Send your documents immediately and look into home insurance quotes on your own.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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12 days ago at 10:39 PM
Recommend's Matthew

So happy!

My husband and I just closed on our first home thanks to FBC Mortgage. Any questions we had along the way were answered in a timely manner and everyone we came into contact with was professional and very easy to work with. We would definitely recommend them to anyone in the market to buy a home!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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19 days ago at 11:42 AM
Recommend's Matthew

Prompt and efficient

Very smooth process each team member was amazing

Matthew's Tip: None

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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20 days ago at 3:02 PM
Recommend's Matthew

Good experience

We had a very happy with Matt. He was responsive and worked all the time to get us approved. The only area for concern is that some of his team members didn’t communicate well, but he always resolved the issue quickly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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23 days ago at 7:28 PM
Recommend's Matthew

2136

Only one small complaint. I was emailed the final closing disclosure at 5:00 pm. The most important document and nobody bothered to call or text to tell me it was there.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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26 days ago at 2:04 PM
Recommend's Matthew

Great support & service from beginning to keys in hand!

My wife and I had a great experience through the whole process. I especially the videos on what to expect at each step of the process. Loved follow up emails and calls to make sure that we had everything we needed. When ever we had a question there was someone there to answer our questions. It was truly a nice journey with a tour guide to tell you what exciting thing was next. At the end of the journey was our dream house. Thanks you guys so much for everything!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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26 days ago at 9:56 AM
Recommend's Matthew

Windy Ridge

Good experience overall. There is some confusion on my end about the rate lock procedure. I believe I could make a better decision on this if I have enough information upfront. I have got a thorough explanation on the closing disclosure.

Conventional Florida
Responds quickly

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March 21, 2019 at 9:10 AM
Recommend's Matthew

Review

Thanks to every one on your team for a very pleasant mortgage experience. and many thanks to Emily for answering all my many questions.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 20, 2019 at 9:39 AM
Recommend's Matthew

FBC Mortgage went above and beyond for us

From start to finish Matthew and his team at FBC Mortgage went above and beyond for us to make sure that our home buying experience was smooth. Anytime we had a question or concern they answered quickly and honestly. I would highly recommend them!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 19, 2019 at 1:31 PM
Recommend's Matthew

My opinion

Gnc did a great job., but at the very last minute the under writer needed more. The issue should have been worked out ahead of time, not 5:00 night before closing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 14, 2019 at 3:32 AM
Recommend's Matthew

The pleasure of working with FBC

The team is just amazing Roberto was more like a big brother than a Banker and that made process easier ,to sum up the team overall is that their just a phenomenal group...

Damian's Tip: Provide the lender with the required documents asap and the process will be smooth sailing .

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 7:58 PM
Recommend's Matthew

Awesome

Best experience! Answered alll and every question. Made it enjoyable

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 01, 2019 at 6:39 AM
Recommend's Matthew

Thankful

This team worked hard to make this loan work when it was at the max limit. We had a few hiccups and they continued to do all they could to make it work.

Malerie's Tip: Provide documents ASAP when they are requested.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 9:33 PM
Recommend's Matthew

Knowledgeable and helpful

Matt was very knowledgeable and helpful throughout the entire process. He was available and followed up on all my questions. He was also supportive during a stressful process.

Jessica's Tip: Have patience and be timely with all your paperwork.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 4:48 PM
Recommend's Matthew

FBC Mortgage Provides Excellent Service

I'm so glad that I Selected FBC Mortgage to handle the refinance of my home. The team in Tampa were very knowledgeable, highly professional and compassionate towards my needs. Special thanks to Matt, Julie and Lisa, I'm very grateful for their tireless efforts help make the process smooth and successful.

Michael's Tip: The step by step videos that Matt sent for each new milestone in the process were very good, insightful and calming.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 21, 2019 at 6:42 AM
Recommend's Matthew

Excellent!

The entire process was so great! Blake Bocci was incredibly patient with my many questions and went above and beyond to help us understand the entire process and be less stressed through it. The rest of the team was also very helpful and made sure we knew what was happening at all times. Another person I would like to especially point out is Lisa Collins who was very responsive when I needed her and also went above and beyond to make sure we knew what was happening and making the process smooth for us

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2019 at 8:39 PM
Recommend's Matthew

Handerhan

Emily Goesch did an amazing job of walking this computer illiterate through the on line options.

Hugh's Tip: Follow Emily"s instructions

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2019 at 12:07 PM
Recommend's Matthew

Finacial lender

I was very pleased how well our process was executed.

Marcus's Tip: Prepare ahead for a big investment such as financially stable.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 17, 2019 at 2:34 PM
Recommend's Matthew

McDuffee Review

Working with Matt and FBC was a pleasure. They made being a first-time homebuyer easy, and I am happy to say that the process was made much easier because of them.

Chelsey's Tip: Keep close tabs on your email during the process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 15, 2019 at 6:13 PM
Recommend's Matthew

Great Home Mortgage Service

Kept informed of the loan processing and worked hard for timly closure after many delays

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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January 03, 2019 at 9:44 AM
Recommend's Matthew

MY OPINION

THE PEOPLE I WORKED WITH WERE ABSOLUTELY GREAT PEOPLE. BUT MY OPINION IS THAT AS A CLIENT I DID TO MUCH WORK FOR THIS HOUSE. I FEEL THAT I SHOULDN'T HAVE TO DO SO MUCH WORK AS FAR AS PAPERWORK AND GETTING INFORMATION FROM OTHER STATES AND SO FORTH. I FEEL LIKE I WAS STRESSED IN THIS PROCESS

Marisol's Tip: IF YOU CAN WORK WITH THEM MORE..AND GIVE CLIENTS LESS STRESS

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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December 20, 2018 at 3:06 PM
Recommend's Matthew

Don Campbell & Diane Johnson's Home Buying Experience

Matthew and his team were all very professional, friendly, and efficient. They have great customer service skills and quickly responded to any of our questions and concerns. Great working with them.

Diane's Tip: None. Everything was great.

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 07, 2018 at 1:57 PM
Recommend's Matthew

Great Team

The whole team was quick to respond and organize everything needed to process my request for a home loan. I appreciate everything that was done to help me through he process and we are very happy to have a new home.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 09, 2018 at 7:50 PM
Recommend's Matthew

Andrew Clower and His Team

Matt, Andrew, and their team provided excellent service during this process. Andrew took his time explaining different options and making sure he helped us choose the best loan program for our future. Andrew and Lisa were also able to close our loan in 21 days! I will definitely be coming back to Andrew in the future for any refinance or purchase of another home. Thank you!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
October 25, 2018 at 11:43 PM
Recommend's Matthew

Great Job!

Thank you for making it easy for me buying my house.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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