Joanne L. Carsillo

97% of customers would recommend Joanne L. Carsillo

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Customer Reviews

4.9 of 5
71 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Joanne L. Carsillo

February 27, 2022 at 2:48 PM
Recommend's Joanne L.

Highly Recommend

Joanne Carsillo & her team were wonderful to work with, they were responsive, timely and helpful!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 20, 2022 at 2:19 PM
Recommend's Joanne L.

Buyer

The entire team.did a.great job.getting this across the finish line.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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December 15, 2021 at 6:46 PM
Recommend's Joanne L.

Consumer

Joanne Carsillo and Amanda Smith were excellent. They really helped streamline the process.

Antoinette's Tip: Provide all necessary documentation in the beginning of the process. It will save last minute headaches at the end.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 23, 2021 at 10:39 AM
Recommend's Joanne L.

Thank you

A very pleasant experience! Thank you for always being there, answering calls, fast response and most of all your patience and knowledge of the industry.

Christine's Tip: Call Joanne for all of your mortgage needs.and refer friends and relatives. She is excellent!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 18, 2021 at 3:54 PM
Recommend's Joanne L.

Vacation Home Loan

Had a very positive experience working with FBC. Our loan officer, Joanne Carsillo, was fantastic.

Brian's Tip: Have all your paperwork handy (bank statements, tax returns, etc)

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 05, 2021 at 4:14 PM
Recommend's Joanne L.

703 Fringe Tree Ct deland

very professional and responsive....great team led by Joanne Carsillo

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 21, 2021 at 9:40 PM
Recommend's Joanne L.

Excellent and Professional Service

Joanne was a pleasure to work with. Her professionalism and ability to service was a 10!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2021 at 10:52 PM
Recommend's Joanne L.

Fantastic Service

In just a few words, Joanne was just fantastic. Her personal and professional approach to securing our was just fantastic!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 31, 2021 at 11:52 PM
Recommend's Joanne L.

A Satisfied customer !

As a prior regional manager for a mortgage company, I was extremely impressed at Joanne’s knowledge, professionalism and ability to close our loan within 30 days. I would highly recommend Joanne and FBC to anyone seeking a mortgage.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 08, 2021 at 5:44 PM
Recommend's Joanne L.

Knowledgeable and thorough

Joann was excellent at helping with our atypical income situation. She stayed on top of every single step of the process and made sure we stayed well in front of the deadlines to get to closing. We had an excellent experience.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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January 27, 2021 at 9:16 AM
Recommend's Joanne L.

Isles Home

Everything went smoothly except for unreasonable requests for verification by the underwriters. The FBC portal was extremely efficient and made the entire process easy to complete. Joanne was always available for guidance and support.

Earle's Tip: Income verification documents are key.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 10, 2021 at 8:59 AM
Recommend's Joanne L.

refinance

Joanne is the ultimate pro!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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November 20, 2020 at 8:20 AM
Recommend's Joanne L.

Mortgage

FBC gave excellent advice to choose a 15 year conventional loan. Joanne was very responsive and available. The underwriting process seemed disorganized, required repeating the document download process and unlocking credit 3 times. I would have appreciated a time line at the beginning of the process, we were away on business travel twice near the closing and had to scramble to get the documents in when I returned home.

Paul's Tip: Realize if the closing is delayed (we had no appliances due to the pandemic), the entire document download may need to be entirely repeated every 8 weeks. Sometimes the request was for different documents, not just updated.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 15, 2020 at 10:58 AM
Recommend's Joanne L.

Smooth as silk closing

Joanne was fabulous! She was on top of the process from start to finish. This was the smoothest closing I have ever had. I highly recommend Joanne and FBC Morgage.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 15, 2020 at 10:55 AM
Recommend's Joanne L.

FBC Mortgage - Isles of Collier Preserve

The experience with FBC was very professional.

Richard's Tip: Regulations seemed to have changed since the banking crisis in 2008. Be prepared for laborious questions

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 07, 2020 at 8:04 PM
Recommend's Joanne L.

Stressful

Thank goodness for our loan officer, Joanne, who helped guide us through some last minute obstacles due to underwriting issues.

James's Tip: Make sure ALL documentation has been requested by underwriting well before your closing date!

Conventional 15 Year Fixed Florida
Responds quickly
Loan met my needs

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