Joanne L. Carsillo

97% of customers would recommend Joanne L. Carsillo

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Customer Reviews

5 of 5
30 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Joanne L. Carsillo

7 days ago at 1:49 PM
Recommend's Joanne L.

Nice and easy

Joanne has gone out of her way a number of times I am not all that Computer literate and she had to take time to tell me how to get information to her along with signatures and initials. Also I never had a time that If perchance she missed my call she took more than 15 minutes to get back to me.She made the entire process manageable.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 24, 2019 at 11:21 AM
Recommend's Joanne L.

FBC Review

Originally when we purchased our home at The Isles of Collier Preserve, we were working with FBC on a small mortgage. I was very unhappy with the customer service we were receiving and at the last moment we switched our loan to Wells Fargo. I was a little reluctant to deal with FBC initially on this loan - based upon our prior experience. However, Joanne lived up to every commitment she made to us. We were pleased with the overall experience.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2019 at 10:57 AM
Recommend's Joanne L.

Excellent Service.

Joanne is excellent and prompt with everything during my loan process. It went smooth and she answered all my questions quickly and thoroughly .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 01, 2019 at 7:32 AM
Recommend's Joanne L.

Love FBC

Great people, great service! Love Joanne and her closing crew!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2019 at 10:49 AM
Recommend's Joanne L.

Cole / Davis

Joanne is the best. I have used her twice personally and she also did my sons mortage. Will continue to recommend her.

Royal's Tip: If there is another home in the Greenville / Anderson SC area I would strongly recomend that you do not use Adama and Associates. The appraisial for our home had to been revised several times. He came to the house twice, and the appraisial was still filled out incorrectly which cause delay in the closing which was no fault of FBC.

Conventional 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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August 08, 2019 at 2:28 PM
Recommend's Joanne L.

Mortage at Isles of Collier Preserve

Application to closing process

John's Tip: Have all documents ready, be patient with the process requirements and leave enough time to close

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 06, 2019 at 11:00 AM
Recommend's Joanne L.

5958 Haiti Dr.Naples FL.34113

Joanne was very helpful,finding a loan, and answering questions for us

Robert's Tip: Save monthly bank and financial statements before applying for a mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 05, 2019 at 7:12 PM

they were amazing!

The complete team was amazing. We all worked well together and got it done.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 04, 2019 at 10:48 PM
Recommend's Joanne L.

Amazing team

The team worked really hard to help make the process go as smoothly as possible. Everyone work together to get the mortgage closed quickly.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 15, 2019 at 10:19 AM
Recommend's Joanne L.

FBC Lending did a good job!

The whole loan process went smoothly. From the loan officer to the backend employees, everything was very professional. I would use this company again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 17, 2019 at 12:56 PM
Recommend's Joanne L.

Amazing

Joanne actually walked us through a very stressful process, without her it would have never happened in a timely manner..

Angel's Tip: Follow her instructions

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 5:43 PM
Recommend's Joanne L.

Highly Recommend

I would highly recommend Joanne Carsillo. She was professional, extremely helpful and an absolute delight to work with.

Other Florida
Responds quickly
Loan met my needs

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November 01, 2018 at 10:05 AM
Recommend's Joanne L.

Professional and efficient

From start to finish, our loan process was painless. No stress, drama or redundant requests for information. Joanne and team were very responsive throughout, we are very happy we selected them.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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September 26, 2018 at 9:56 AM
Recommend's Joanne L.

Loan for 7015 Dominica Dr Naples, Fl 34113

Joanne worked tirelessly to get the loan approved.

Other 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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September 26, 2018 at 9:58 AM
Recommend's Joanne L.

Loan for 7015 Dominica Dr Naples, Fl 34113

Joanne worked tirelessly to get the loan approved.

Other 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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June 13, 2018 at 6:02 PM
Recommend's Joanne L.

FBC review

I can't say enough how much I appreciate Joanne and Johneen for all they did for us. We have used Joanne on our last loan, and of course, we called her again! Nothing but great service and friendly helpful information. Joanne is now considered a good friend and hope to send more business her way! Thanks Joanne and Johneen!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 04, 2018 at 10:13 PM
Recommend's Joanne L.

Joanne Carsillo

Joanne helped us with a difficult deal. There were 8 addendum to our contract. Closing dates kept changing due to seller's issues. Joanne had to redo the paperwork several times. When I had a question, she found the answers for me. Joanne made sure that our rate was locked in which we deeply appreciate.Elaiewas also very helpful.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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December 25, 2017 at 11:21 PM
Recommend's Joanne L.

Quality Service

I had great experience working with Joanne, she was very thorough. It was a good overall process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 12, 2017 at 2:40 PM
Recommend's Joanne L.

Quality Service

Joanne walked us through everything step by step and we're truly grateful for that.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 13, 2017 at 10:26 PM
Recommend's Joanne L.

Great mort rep

Would recommend Joanne she was great

Anthony's Tip: 1 hour before close loan dept had more questions and need more paperwork. Was insane they the processor should know the FHA requirements and not drop a surprise 1 hour before closing

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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June 07, 2017 at 6:55 PM
Recommend's Joanne L.

Joanne Carsillo FBC Mortgage, LLC

We went to Joanne Carsillo at FBC Mortgage for help purchasing a new 2nd home. She was able to cobble together the equity in our current 2nd home, and the value of our target 2nd home for a bridge loan that closed in 30 days. Joanne was very proactive gathering the appropriate parties and information and kept everything moving toward successful closing. I had several people tell me they have never seen anyone get this kind of deal done, in this short of a time period with no drama - absolutely amazing! Thank you Joanne!

David's Tip: Very knowledgeable, creative, proactive

Other Other Florida
Closed on time
Responds quickly
Loan met my needs

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March 24, 2017 at 4:54 PM
Recommend's Joanne L.

Satisfaction

Very professional & organized. Quick to respond and honest. Very good people to work with.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 14, 2016 at 7:01 PM
Recommend's Joanne L.

Dominica Drive Naples

Joanne was very helpful throughout the loan application process. She was truly a pleasure to work with. We would highly recommend Joanne and FBC to anyone.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 20, 2016 at 6:56 PM

best service

I highly recommend Joanne as a loan officer. she was knowledgeable, personable, and patient as she explained our options.Joanne worked with us to find the best option for purchasing a home and helped us save money . Joanne kept us informed and feeling confident. Thank you Joanne!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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