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Reviews for Carisa Winklepleck
Outstanding 24/7 Support - Truly a lifesaver!
I can't thank Carisa and team enough for their round-the-clock support! Whether it was late at night or early in the morning, she was always available to answer my questions, provide guidance, and make the process as smooth as possible. Her professionalism, patience, and dedication truly set her apart. It's rare to find such consistent and caring service, especially 24/7. Highly recommend.
Jumbo 30 Year Fixed Arizona
My home purchase
I'm a full time realtor and have been on the other side of these transactions. I am always giving my Buyer's encouragement and support thru the process. My lender had to become that support for me. Being self employed can come with it's own challenges.
Mary's Tip: Trust the process
Conventional 5/1 Adjustable Rate Mortgage (ARM) Arizona
Exceptional Support and Guidance for First-Time Homebuyers
As first-time homebuyers, my wife and I were completely new to the loan process and had countless questions along the way. From the very beginning, Carisa was incredibly helpful, always ready to answer our calls or respond to our emails with clear, thoughtful, and patient explanations. No matter how big or small our concerns were, she was always happy to help and made sure we felt informed and at ease every step of the way. Her responsiveness and guidance gave us the confidence we needed throughout the entire journey. Thanks to her support, the process went smoothly, and we were able to achieve a great result in purchasing our new home. What could have been an overwhelming experience turned into an exciting milestone, all because we had Carisa by our side. We’re truly grateful for her help and would highly recommend her to anyone looking for a knowledgeable, dependable, and genuinely caring lender.
Guang's Tip: Don’t hesitate to reach out to Carisa with any questions, big or small. As first-time homebuyers, we found that asking questions early and often made the process much smoother. Carisa is incredibly responsive and patient, and she truly wants you to feel comfortable and informed every step of the way. Staying in close communication with her was one of the best decisions we made, it really helped us stay on track and feel confident throughout the entire loan process.
Conventional 30 Year Fixed Arizona
Outstanding customer service
Going through the process of purchasing a home can be very frustrating at times. Carisa's attention to detail, communication and follow up are second to none. I would highly recommend her above all other loan officers.
Bill's Tip: Communication and understanding are two important components in the loan process and Carisa excels in both of these areas.
Conventional 30 Year Fixed Arizona
Easy Refinance
Carisa was amazing! She was informative and walked us through every step of our refinance process. She is patient and professional and we will definitely count on her services again for any future loan needs.
Conventional 30 Year Fixed Arizona
Realtor and Purchaser
Carisa was pleasant to work with, even when I was not. The new Fannie/Freddie rules are over the top for even someone with a $2 million paid-for house, a 760 Credit score, and a husband at 820! I will never get a loan again as it's harassing at best! Carisa was kind in explaining it and made it all come together. You have a winner of a lender in her!.
Conventional Arizona
Wonderful experience
We LOVED working with Carissa! She was communicative, patient, knowledgeable, creative, and always available when we needed her. Anyone would be lucky to have her on your side during the dreaded home buying process, she made it easier to get through.
Conventional 30 Year Fixed Arizona
Worry Free Process
I had the pleasure of working with Carisa to obtain a loan on my new build home in Surprise, Arizona. Carisa was incredibly professional, patient, knowledgable, clear with her communication, and very reassuring that everything would be taken care of in a punctual manner. This was only my first experience (of many hopefully) with getting a mortgage and Carisa has set a very high for what to hold future loan officers to. Couldn't be happier with my decision, thank you Carisa and team!
Conventional 30 Year Fixed Arizona
Excellent Review for Carisa @ FBC
Carisa handled my loan really well by adapting to changing closing dates, managing my corporate relocation company's requirements while staying on top of the entire process so I would have an easier and less stressful experience. Carisa was a pleasure to work, thank you!