Shelly Klein

95% of customers would recommend Shelly Klein

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Customer Reviews

4.8 of 5
100 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 97%
2 days ago at 9:49 AM
Recommend's Shelly

Awesome Company

Thank you for making the purchase of my first home alone wonderful. I have owned many homes but this my first by myself. You made it easy and painless. Thank you very much

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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9 days ago at 12:45 PM
Recommend's Shelly

Jip Cracker Review

Way too much back and forth with the document and info requests. Make a single request on the front end.

Conventional 30 Year Fixed Florida
Loan met my needs

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17 days ago at 12:58 PM
Recommend's Shelly

Awesome!!

awesome staff and alway kept me in the loop

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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18 days ago at 9:17 AM
Recommend's Shelly

Thanks!

Very responsive team and the entire process went ahead of schedule.

Jeffrey's Tip: Try to get a better understanding of all your costs and final payment beforehand.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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23 days ago at 11:10 AM
Recommend's Shelly

David Weekley Home

The entire mortgage process from application to closing was a great experience. I can’t say enough good things about the entire team.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 08, 2019 at 1:07 PM
Recommend's Shelly

EXCELLENT SERVICE

Shelly and her team are very professional! The process was very smmth and fast. my wife and I are very happy to have worked with FBC Mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2019 at 11:49 AM
Recommend's Shelly

Thank you

Thank you to everyone on the team for making the process easy and stress free!

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 17, 2019 at 9:20 AM
Recommend's Shelly

Reasonable process

We were satisfied with the process. Rates were not that great, but because we were getting $$$ towards closing if we used FBC it was a decent deal. There were many different people engaged along the way. The online system wasn’t very intuitive in the application process. Some of the documentation requested was unnecessary, considering the documented assets. (20X loan amount).

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 6:40 AM

Outstanding Team

By its nature, the mortgage process must be detailed, precise, requiring scrupulous attention. Shelley Klein and the team at FBC were beyond efficient, always pleasant and accommodating and committed to my needs. For the borrower, the many forms, copies, proofs can be (were) overwhelming and if there was one FBC feature to highlight from my side it would be their patience, clear explanations, and just plain old friendliness amidst the whirl of steps to closing.

Ellen's Tip: For your mortgage needs, FBC!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 29, 2019 at 10:11 AM
Recommend's Shelly

Outstanding Service

A highly professional, well organized company. After closing with 5 other groups in the past 15 years this was the easiest, most headache free experience I ever had.

Marc's Tip: Just stop right here if you’re looking.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 14, 2019 at 6:27 AM
Recommend's Shelly

Great Service

Always available to discuss loan and answer any and all questions and concerns. Very knowledgeable

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 30, 2019 at 3:20 PM
Recommend's Shelly

Shelly and Stephanie were fantastic!

Shelly and Stephanie at FBC were VERY helpful with everything along the loan approval process. They answered all of our questions in a timely manner and always went above and beyond to make sure we understood the information that was being handed to us. This was our first time buying a home and they made it very painless. Thank you for everything.

Lender Response
Thank you!
Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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March 29, 2019 at 10:13 AM
Recommend's Shelly

My FBC Mortage experience with our new home purchase.

These people were fantastic to work with. I received many calls to update us on where we were in the process and every person we talked to was very informative and helpful. I would recommend FBC to anyone looking for a Mortgage Company.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 1:46 PM
Recommend's Shelly

Great Experience

From the initial application over the phone until questions on the day of closing, the team at FBC Mortgage was always there to answer my questions, no matter the day of the week. They helped explain things in detail when I needed, and ensured I understood the entire process.

FHA Florida
Responds quickly
Loan met my needs

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March 03, 2019 at 12:29 PM
Recommend's Shelly

FBC Mortgage is a professional lender with great customer service!

I have purchased two homes prior to this transaction and I have to say that FBC Mortgage has been by far the best lender I have had the privilege of dealing with. Communication was excellent and the overall process was smooth as silk.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 09, 2019 at 5:26 PM
Recommend's Shelly

Fantastic experience

Very professional and courteous. Answered all of questions and worked continuously to make sure we received the best loan for our needs.

Jeanjne's Tip: Start the process early and have all your documents. They take care of the rest.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 23, 2019 at 10:22 PM
Recommend's Shelly

Amazing job

FBC went above and beyond. They have the quickest response time and were such a pleasure to work with. The process was made so simple by everyone over there. Thank you guys so much for getting us from pre-approval to closing so smoothly!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 16, 2019 at 9:56 AM
Recommend's Shelly

Out of state

Everyone we dealt with throughout the mortgage process were very nice, kind, patient and dedicated to getting us our mortgage easily. It was an easy experience as they kept it calm and doable for us as we are out of state.

Philip's Tip: Stephanie and Shelley make you fell like a friend. Ask for them.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 14, 2018 at 1:51 PM
Recommend's Shelly

Great experience

I am a person who asks a lot of questions because I like to be educated and knowledgeable about different subjects and Shelly was great and attentive at answering all questions I had thoroughly and promptly.

Matthew's Tip: Do your research and ask a lot of questions.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 14, 2018 at 1:09 PM
Recommend's Shelly

HomeOwner

This is our second home purchase using FBC and Shelly as our lender. Shelly and Stephanie were helpful through out every step of the process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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