Shelly Klein

95% of customers would recommend Shelly Klein

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Customer Reviews

4.9 of 5
157 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 97%
14 hours ago at 8:59 AM
Recommend's Shelly

Great Service

Loved working with Shelly and FBC. Very Informational and very easy to reach!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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10 days ago at 5:53 PM
Recommend's Shelly

Review JEC

Great service. Very easy and helpful agents.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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10 days ago at 4:29 PM
Recommend's Shelly

Waterset

The team at FBC was very quick and reliable when it came to all of my needs for my closing. The team would reach out to me very quickly when I needed them.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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10 days ago at 9:54 AM

Mixed Feelings

Everything went great until the day of closing, it was very stressful and unorganized and I was being asked for documents that i was never asked for before- all just a few hours before we were scheduled to close. Nick Furbee was extremely helpful the entire process, he has been wonderful. I would give him a 5 star review. They did apologize for their mistakes which I appreciate but closing day was very stressful and that could have all been avoided.

VA Florida

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17 days ago at 4:53 PM
Recommend's Shelly

Extremely Satisfied

Great experience throughout. Shelly and all involved were timely and very informative along the way. I would not hesitate to seek services through FBC and particularly Shelly if ever required again.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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22 days ago at 8:31 AM
Recommend's Shelly

Seamless Experience

Helpful every step of the way. Never felt rushed or behind on anything. Always addressed questions promptly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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24 days ago at 8:19 AM
Recommend's Shelly

Amazing

they were all fantastic

Davy's Tip: the best place to get a mortgage

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 26, 2020 at 3:35 PM
Recommend's Shelly

3rd time was a charm...again

This is the 3rd time we have worked with Shelly and FBC and the technology, communication and service was even better than the last 2 times!

Frank's Tip: The more organized you are the easier it will be.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2020 at 7:30 PM
Recommend's Shelly

Phenomenal Service

Shelly Klein and her team provided A plus service for our VA loan. It was clear that Shelly and her team were working for us. Shelly went above and beyond to help us every step of the way. We could not be happier to have chosen FBC Mortgage and to have been assigned Shelly as our loan officer. We are very appreciative and would highly recommend FBC and Shelly!

Melanie's Tip: Shelly is a VA home loan expert!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2020 at 4:44 PM
Recommend's Shelly

Great Company to work with!

Everyone, including Shelly, at FBC Mortgage were wonderful to work with. They made the process very quick and easy. The whole team is very friendly and knowledgeable and always available to answer questions. I would highly recommend them for your Mortgage needs!

Jamie's Tip: Have all your documents ready right at the start!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2020 at 7:59 AM
Recommend's Shelly

FBC Mortgage

Shelly was extremely helpful, responsive and professional. She provided guidance and was helpful when she explained various aspects of financing, etc. This process went so smoothly it was stress free and Shelly had alot to do with that. Stephanie Vera-Haygood, was also extremely helpful and responsive. What a great team of professionals at FBC. I would recommend them to anyone getting a mortgage.

Lyn's Tip: Prepare your documents early and FBC is a breeze.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 01, 2020 at 8:56 PM
Recommend's Shelly

FBC Worked with us

FBC team worked with us adjusting dates and details to deliver a perfect Mortgage

David's Tip: Call them, stay in touch communicate all issues, they have done it all before

Conventional Other Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2020 at 11:08 PM
Recommend's Shelly

FBC Review

The entire team was extremely helpful and responsive throughout the whole process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 18, 2020 at 8:26 AM
Recommend's Shelly

Friendly, professional, knowledgeable and prompt

Shelly and her team were great to work with. She was always available for questions. Shelly assisted us through all of the uncertainty and fluctuations with the mortgage rates. Friendly, professional, knowledgeable and prompt. Highly recommend!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2020 at 12:38 AM
Recommend's Shelly

Down to the last minute

Shelly, Tarah, Amy, and the rest of our FBC team were outstanding. This buying process wasn’t an easy one but they made sure it was painless! I’m grateful we were blessed with such hard working, honest, and understanding individuals. We are now third time homeowners in the beautiful state of Florida!

Rickcoy's Tip: Communicate! Don’t be afraid to reach out to the mortgage team and ask questions throughout the process!

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 01, 2020 at 2:28 PM
Recommend's Shelly

Ellmer

The process was truly one of simplest mortgage transactions we've experienced. The team communicated consistently and were very responsive. I was impressed by their professionalism and the excellent customer service they provided.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 12:36 PM
Recommend's Shelly

Home closing

Shelly was very helpful in our process of buying our home.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 9:36 AM
Recommend's Shelly

Fabulous Experience

My closing was very fast. It was so wonderful they could complete it in less then 18 days. They made the process just so easy- I couldn’t have asked for a better experience. The whole team was wonderful!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 9:34 AM
Recommend's Shelly

Excellent service

Shelly and FBC team were amazing. The transaction went smoothly and quick. I will totally refer all my family and friends to them

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 25, 2020 at 8:35 AM
Recommend's Shelly

Awesome Team Awesome Service

Very easy with a great team. They made this the most pleasant loan experience ever.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 24, 2020 at 2:23 PM
Recommend's Shelly

FBC is Amazing!

From start to finish Shelly and her team were amazing. They made the purchase of our new home seamless. They walked us through every step of the process. They provided frequent and concise communication and were super kind and helpful.

Taylor's Tip: None.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2020 at 9:31 AM
Recommend's Shelly

Great Job FBC!

This was the most professional & easiest loan processing I've been through during my 33 years as a home buyer. I would definitely recommend Shelly Klein & her team for your next loan. It'll be easy on you!

Peter's Tip: Be prepared yourself for the loan and have the documents ready to be provided.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 11, 2020 at 8:21 PM
Recommend's Shelly

First Rate Team!!

Our team, led by Shelly Klein, made the entire process so stress-free for us. They kept us updated each step of the way and always answered any questions or concerns we had quickly.

Gerard's Tip: Always respond quickly when asked for additional documents. Keeps things moving forward nicely!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 10, 2020 at 10:16 AM
Recommend's Shelly

Home loan

FBC made the process simple and seamless. They answered all my questions and helped every step of the way. Great experience

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2020 at 2:02 PM
Recommend's Shelly

Awesome Service

Shelly was great, she always follow through on questions and request. Especially during these very uncertain times.

Tina's Tip: Be patient and plan ahead, by a home is process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
May 20, 2020 at 4:34 PM
Recommend's Shelly

Outstanding service

Shelly and her team completed our mortgage process in a quick and professional manner. This was our 2nd home purchase that Shelly and her team helped us complete. Shelly and her team are wonderful.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 20, 2020 at 9:50 AM
Recommend's Shelly

Town Square Title

Great closing with Alicia Alvarez

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
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