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Reviews for Scott Stinson
Hewes Loan
The Stinson team did a fantastic job at providing me with accurate information throughout every step of the process. My questions were generally answered in a timely manner and Ashley provided great customer service skills when discussing my options. He really went above and beyond to make me feel comfortable. This was my first time buying a home and if it wasn’t for him I would have never even considered moving forward. I’ve talked to multiple different lenders and they were all missing someone like him. I just wanted to give a personal shout out to him because I know I probably wasn’t always the easiest to handle! The whole team did a great job with the process. Also, it appeared Scott stayed very late the day before closing to finish the closing disclosure. Not many people would do that and it really meant a lot I gave four stars instead of three because of a few reasons I outlined below •The website never showed accurate information on where my loan process was or what the loan amount was. This led me to constantly be asking Ashley or Donna what is the status which in turn probably caused them to step away from their work to answer a simple question. I believe that should be improved if possible to increase productivity. •Towards the end it seemed very hectic and rushed and was a very stressful last couple of days before closing. Their was little to no information on what was actually happening or if we were going to be approved. I don’t generally like vague answers because I didn’t want to get my hopes up only to be crushed at the last second. Thankfully Fbc pulled through at the end. •I’m not sure if this was provided on the form or not but something that I was really struggling with was getting the bank statements. It was the middle of the month and Bank of America doesn’t produce statements on demand so I had to use their self service which one of my accounts was not showing the account number. I had no idea what Donna was talking about when she said she seen the account number on one but it the other (it was only the last 4 digits). When that form is sent out in the future with the list of items needed I believe it should clearly state the account number must be attached (if it doesn’t already) Those are just my suggestions based off my experiences. Overall this was near perfect service and again I appreciate all the help the Stinson team provided me!!
FHA 30 Year Fixed Florida
Worked on getting you the loan
FBC mortgage will work very hard in getting you in a mortgage loan. I have referred a friend already that has pre qualifyed.
Conventional 30 Year Fixed Florida
FBC Mortgage, LLC was great to work with.
Was a complicated loan because of the business and income of my co-borrower and it was handled perfectly. Despite having many moving parts as far as getting the loan processed, the title company commented on how early they got the documents which is a huge relief when going through this process. Was very professional and easy to deal with every step of the way and very prompt in responding to any questions I had both by phone and email.
Jason's Tip: I would absolutely contact them.
Conventional 30 Year Fixed Florida
I couldnt have asked for a more smooth and frankly enjoyable experience
The home buying process while normally a stressful ordeal was actually quite pain free! They were willing to work with us and offered an extremely competitive rate. When it came to updates I never felt like I was left out in the dark. My assigned representatives all seemed to be excited and eager to get us into our home in a timely fashion. Sometimes the calls to us would be just health check calls to see how things are going and to reassure that everything is going fine which was great. A1 customer service and A1 attention to detail!
David's Tip: -Get your basic essential documents together ahead of time (bank statements, w2's etc). This seemingly obvious tip actually is a big factor in reducing the stress of the process -As long as you respond to additional requests in a quick manner you will find the process to be a breeze -The underwriting process was actually quite tame compared to the experiences ive read from people who went to other loan processors
FHA 30 Year Fixed Florida
Purchasing experience
Great team to work with. The Stinson office helped answered all my concerns and provided me with all the information necessary to close on my loan. Thank you guys!
FHA 30 Year Fixed Florida
Responsive
The team was very responsive and friendly. The tools were easy to use for uploading documents and providing communication
Sharon's Tip: None
FHA 30 Year Fixed Florida
Satisfied customer
I am extremely happy with the service at FSB. I am a first time homeowner and had a lot of questions but everyone was very helpful and patient. I will definitely recommend highly.
FHA 30 Year Fixed Florida
Great Company
These guys were awesome, and they made the whole process easy. They were very accessible and quick to answer any and all of my questions. They provided options and helped me pick the best one for me.
Conventional Florida
RIGHT AT HOME!!
From the beginning of my home purchasing process right up to the closing date I felt right at home with FBC's Stinson Team. They made the process easy to understand and were always available and courteous when answering the many questions that I had. Every person I worked with on the team was the epitome of professional and knowledgeable. They made me comfortable with the process and I'm convinced the closing day went so smoothly because of all their hard work. They are a team of SUPER STARS! Thanks Stinson Team!!
LaShawn's Tip: Choose Team Stinson!
FHA 30 Year Fixed Florida
Great communication
Great communication through the process and always there to answer your question.
Conventional 30 Year Fixed Florida
Great Job Guys!
Scott, Johnny, and Ashley were awesome. My situation was lengthy & complicated, and they got the job done. I will certainly be going back to them in the future for more business, as well as referring them to friends & family. Seriously the best group in town.
Conventional 30 Year Fixed Florida
Home loan
The whole team was very good and communicated in a timely matter
FHA 30 Year Fixed Florida
Home Purchase
Ashley Francis was amazing. He answered all my questions and guided me through the process. He was patient, kind and understanding. The process of applying for the loan was seemless.I will refer FBC to anyone looking for a mortgage company.
Conventional 30 Year Fixed Florida
Happy New Home Owner!
My husband and I had a great experience from start to finish! The team was great. I received weekly phone calls with updates and every email and phone call was answered the same day. Every team member that i spoke with was friendly and helpful. Nothing hidden and no surprises as it should be!
Conventional 30 Year Fixed Florida
Not your typical mortgage lender
I purchased a home from a builder who had FBC as a "Preferred Lender". Now, I've always been apprehensive about builders "Preferred" anything as I've spent a number of years in the trade and usually it means a referral fee to the builder and higher prices. I was initially considering a couple other VA lenders and had their loan estimates in hand but, after a discussion with Scott, I decided to give him and his team a chance to show me what they could do for me. We locked in a rate that I was comfortable with, actually a little better than others, and the Final Settlement statement was right in line with the Loan Estimate I'd received, again, just a little better than I expected. I've built houses but never got involved in the financing end of it so I was not real sure of the process but Scott chose Ashley Francis to be my liaison with FBC and couldn't have made a better selection. Ashley was always there to answer questions and keep me informed as to the next step and what to expect down the road. If it wasn't Ashley, it was Jackie Rosado or Jodie Morgan who were reaching out to me to finalize the loan. Scott has assembled team members who are very competent in their roles and they made the whole process pretty seamless. If I asked a question and they were unsure of the answer, they would either find out the answer and reply or would have someone whose area of expertise give me a reply. I appreciated that more than an inaccurate response so Kudos to the team. It just inspires another level of trust. I was on a fairly tight timeframe and had some doubts Scott could deliver as he claimed but they (the Team Stinson) finalized the loan and I was able to close as scheduled. I had my attorney present for the closing at Starfish Title but Renata Paglianite of Starfish had everything organized and, again, another seamless process. By the way, I wanted to compliment Rose Virginis who, even though not part of Team Stinson, was very helpful in my selecting a home insurance policy through FBC Home Insurance. Over all, I would recommend FBC Mortgage and Team Stinson for any mortgage needs; definitely 5 star service.
Robert's Tip: If you have any questions, do not hesitate to ask. After all, you are the client and deserve to be perfectly clear on the process and they are willing to give you the time you need. You have the option of calling and will probably reach someone who knows the answer. I did a lot of emailing just because I'm hard to reach and always got a timely response.
VA 30 Year Fixed Florida
Great loan experience!
Scott and team at FBC were great to work with. They kept me up to date on the loan throughout the whole process.
Conventional 30 Year Fixed Florida
Second time using FBC
This is our second time using FBC for our mortgage and it was a very pleasant experience. We were informed every step of the way. They really do work hard to make sure you are happy!
VA 30 Year Fixed Florida
Lender review
Our experience with FBC was excellent. Everything they said they would do they did. They took the time to answer all our questions, explained the process along the way, was very knowledgeable and great to work with. I was a little leery of everything being done electronically at first but it was actually very easy. I can't thank them enough for making what can be a very stressful process as simple as possible.
VA 30 Year Fixed Florida
Great service
The process of getting my mortgage was absolutely seamless and the team at FBC kept me informed every step of the way. The entire team was outstanding, but I have to give an A++++ to Ashley Francis! You’re the best!
FHA 30 Year Fixed Florida
AWESOME LENDER
A professional, courteous, respectful, and efficient team.
FHA 30 Year Fixed Florida
Feedback
Scott's Team was really good and handled things on time.
Conventional Florida
Extremely Satisfied
The whole team were very sufficient and helpful.
Conventional 30 Year Fixed Florida
Johnson - Bay State Rd, PSL
I had commented to staff directly early in the process that it was going so smoothly it made me nervous. Now that we are done and in our new home, I will say that it was the smoothest process for a loan of any kind I have ever experienced. The best part is the way the team was informative in all aspects and they way they ensured we were up to date and understood what was required from start to finish.
William's Tip: Be responsive to the FBC team in return. If you have questions, ask them. They are very knowledgeable!
FHA 30 Year Fixed Florida
Mitchell
Buying a new home is very stressful. Scott's team did everything that they could do to make the process go smooth and easy as possible. We had a couple of discouraging moments but we got over them. I am very thankful for the team and all of their hard work.
FHA 30 Year Fixed Florida
Thank You‼️‼️
FBC mortgage help me get my first home🏠 FBC mortgage is not only a bank that helps you with a loan but also helps you get a FHA loan / Home Insurance and etc. I never work with a great group of ppl that actually work as a team everyone FBC were very helpful and most important polite And courteous. I want to than each and everyone for helping me and my husband the opportunity For getting our first home thank you once again ‼️
Victor's Tip: The only helpful tip I can give anyone is if you can’t reach one team member try reaching out to other team member because everyone there at FBC mortgage works together as a team do not give up on them because they will not give up on you‼️ thank you FBC mortgage‼️‼️‼️🏠
FHA 30 Year Fixed Florida
Burke Review
I must say, this was a very smooth process, excellent people to work with, and very understanding of my needs. I would highly recommend this company to anyone seeking a home loan.
Anthony's Tip: Have all your forms ready prior to applying for the loan. This expedites the process and helps your loan processor.
Conventional 30 Year Fixed Florida
A very productive Mortgage Team
The Scott Stinson team went above and beyond to see my mortgage loan was approved. I will surely recommend this team of mortgage group.
Aletha's Tip: They will do everything to see it through.
FHA 30 Year Fixed Florida
Review
Made the whole process very easy. Great people. Even helped with any questions and getting insurace.
Brian's Tip: Never asked for credit card statements, give them anyway.
VA 30 Year Fixed Florida
