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Reviews for Scott Stinson
941 DeGroodt Rd SW
An excellent group of people to work with. At this stressful time I was made to feel that I was the loan they were working on. I
Connie's Tip: Future clients should be patient and just make sure you have the necessary information and I pray that no one has to deal with the virus which can put an additional stress in your process.
FHA 30 Year Fixed Florida
941 DeGroodt Rd SW
An excellent group of people to work with. At this stressful time I was made to feel that I was the loan they were working on. I
Connie's Tip: Future clients should be patient and just make sure you have the necessary information and I pray that no one has to deal with the virus which can put an additional stress in your process.
FHA 30 Year Fixed Florida
Wonderful Lender
Very East and professional to work with!
FHA 30 Year Fixed Florida
Thankful Beyond Words
The professionalism, and care provided by the FBC Mortgage Team was truly outstanding. With frequent and consistent communication, information offered using multiple modalities; telephone, youtube videos, I felt incredibly comfortable asking any and all questions. A special shout out to Ashley for his patience and kindness in his responses. Truthfully, he and the team made a normally stressful process relatively worry free.
Shane's Tip: Ask questions. Buying a home has a lot of intricate details and steps, but the team at FBC is able to keep you informed and prepared.
FHA 30 Year Fixed Florida
Ankiel/Justice Review
The whole FBC team was just AWESOME from start to finish. They were always available for any of our questions through either phone or email. Have never been more confident in our decision to go with this loan company. Cannot say enough positive about them.
FHA 30 Year Fixed Florida
Very Satisfied
The Best Company
Ronald's Tip: You can not go wrong with FBC
FHA 30 Year Fixed Florida
Amazing Service
Everyone I spoke with was so helpful, kind, and courteous. They answered all my questions and made everything so easy for me. Excellent experience!!!
Conventional Florida
Lacking communication at the end
Communication was few and far between between not sure where we stood. At the end we almost had a late closing due to not having closing amounts in time to get money wired due to people taking time off work and not sending information to us before they took extended weekend. Friday before close we got a shocking email stating we would need almost double the money to close then what we had been told throughout the whole process. At close we had to have almost a 1000 dollars more than we were told throughout the process, I guess it was better than the double amount told to us three days before closing. Super stressful end because of lack of communication.
Robert's Tip: Stay on top of your loan team.
Lender Response
We strive for 100% customer satisfaction. We appreciate your feedback as to your experience. We will use your comments for training our sales and operation teams.VA 30 Year Fixed Florida
Great lending office
I really enjoyed the service from FBC Mortgage. Very professional, kind, polite, knowledgable, timely with paper work, patience.
VA 30 Year Fixed Florida
Fax, fax, fax
Paperwork is a nightmare when getting any new mortgage loan, but it was also costly in this instance. I spent $100 faxing all the required documents. They discourage email and gave no office location to drop paperwork off. I submitted everything timely, but it seemed no matter what all I sent they needed a "last thing." I was given a closing date and they were still asking for things after that. We were told everything is good, would start to get excited, then get called again with something else. We weren't sure we were going to get our house until literally the day of closing. We couldn't get excited for our house at all. In the end I was ready to walk away and rent.
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. As a side note, It is required to list the branch address where loan is originated. Thank you.FHA 30 Year Fixed Florida
Thank You
Thank you for everything. Very easy process!
VA 30 Year Fixed Florida
Awesome company
I really liked work with FBC mortgage, they answered all the questions I had worked with me to get me approved and seen that the whole home buying process was a breeze.
Brandon's Tip: Choose FBC
FHA 30 Year Fixed Florida
Great team
Scott, Ashley, Kegan and Donna were all efficient. Whenever I had a question they would immediately respond whether it was by phone or email. The process was painless and easy.
VA 30 Year Fixed Florida
Hard work
Very stressful process because our loan was “outside of the box”. But in the end, Scott made it work and put me at ease on more than one occasion. I would recommend him!
FHA Florida
What a great experience!!!
This was my first home purchase and it was a great experience. I have heard horror stories but not with FBC. Everyone I spoke to from the very first call, to the day before closing to say congratulations everyone made me feel respected, cared for, and secure in the knowledge that they were with me every step of the way. Great job everyone on the Stinson team (Ashley, Kegan, Scot), Syonara, and Donna, and the underwriting team. Job well done.
Maxine's Tip: Have all your documents and do what is asked.
FHA 30 Year Fixed Florida
Great Team
Scott and his team were excellent. He abe Kegan answered all of my questions and provided step by step guidance of the process throughout. Would highly recommend their team and FBC Mortgage!
VA 30 Year Fixed Florida
Amazing service!
We had a really tight deadline to close at the end of the year. FBC mortgages was able to push us along even with the holidays to close in our timeframe! No hiccups, just attentive professional service. From the get go we knew we were in good hands.
Erica's Tip: If you need to close quickly, when they assign documentation try to get it in that day or the next! It really helps to speed the process along. If you have any questions, don't hesitate to call and ask. They were more than happy to answer anything and everything as we were first time homebuyers.
FHA 30 Year Fixed Florida
Awesome
You guys are great continue with the good work you do and thanks again to you guys for giving me the chance towards owning my first home.
FHA 30 Year Fixed Florida
Awesome Customer Service
We are very grateful for FBC Mortgage. We had a terrible end with another mortgage company, but FBC had no problem stepping in and assisting with the process. The whole team was wonderful and helpful at all times of communication and addressing any questions we had. Thank you Kegan, Ashley, Scott, Donna and anyone else who assisted. We are very grateful.
FHA Florida
The Smoothest Transaction
Thank You to the entire team at FBC for making the home mortgage process seamless. We are very grateful to the Stinson Team who worked to make the process simple and smooth.
Matthew's Tip: Great Communication. No Hassle Everything was spelled out No Surprises.
FHA 30 Year Fixed Florida
Great
My family and I decided to relocate from NY to FL and FBC made the process a lot less stressful than we thought it would be! We closed on our new home sooner than we thought as well. We’d like to thank everyone from the Stinson team who helped us. Johnny L, Kegan M and Donna S. Thank you guys for being knowledgeable and walking us through the process from start to finish!!!
FHA 30 Year Fixed Florida
Home loan
Process was very easy
FHA 30 Year Fixed Florida
Jacquelyn Cardello
Everyone at FBC was incredibly helpful and patient. I feel very secure as a first time home buyer. Thank you to the team and I would definitely recommend to my friends and family!
FHA 30 Year Fixed Florida
Great Service
This is my second loan with Scott and both experiences have exceeded expectations. He and his team are dedicated to helping you navigate the loan process in a friendly and efficient manner. Highly recommend.
Conventional Florida
