Reviews for Scott Stinson
Working with Scott and his team was enjoyable. In getting started with the loan process, I was given all the information I needed to make an educated decision about building my first home. They were straight forward with information and estimates. One of the support staff did not impress me with her communication, ability to find submitted documents, providing correct closing costs and waiting to the last minute for details that could have been handled sooner much easier. I had to send 6 months worth of discrepant documentation and emails I received from this individual, which was promptly solved by the Loan Officer in a 30 minute conversation. Overall a wonderful lender. One bad apple didn't ruin the bunch
Other 30 Year Fixed Florida
I cannot say enough about how wonderful this team is. They made the whole process bearable. Any questions I had they took care of it immeditaely and made sure I understood the answer. Thank you so much for all your assistance.
Robert's Tip: Supply them with what they ask for and listen to what they tell you to do and you will be successful.
Conventional 30 Year Fixed Florida
Excellent communicators! Quick to answer any questions we had. Ashley was excellent!!! We are grateful to have them on our side. We ran into a problem with our builder and FBC was immediately on top of the issue and in communication with the builder. The Stinson team is considerate and compassionate to their clients.
David's Tip: Consider FBC
FHA 30 Year Fixed Florida
I was very satisfied with FBC mortgage, always was updated on everything that was going on, was always getting calls to make sure I had received emails. Ashley was always very nice and updated me on everything that was going on. We moved in yesterday and are very happy with our new home. THANK YOU VERY MUCH!!! you guys are awesome!
FHA 30 Year Fixed Florida
This was our second home purchase in three years. The first was a complete nightmare dealing with a different lender. This time around our builder recommended FBC and I can honestly say, it was the smoothest process. From the initial phone call to prequalify, to the document submission and then through closing, it was relatively hassle free. The team at FBC was constantly in touch with us and kept us informed throughout the whole process. There was a slight delay with the closing time due to some VA paperwork however; the team at FBC really pulled together, came through and pulled it off in a very short timeframe. Closing on a new home is normally a stressful process and after I spoke with them on the phone, both my spouse and I, were very relieved. With both of us being veterans, we have very high expectations when dealing with others, including businesses. The team at FBC really showed their honesty, integrity and appreciation for veterans with their hard work and superfluous customer service. We were both extremely happy with this process and for an office to congratulate you the day of, and the day after closing, it really showed their commitment to their clients and the importance of their satisfaction. Thank you very much for all your hard work and dedication. My family truly appreciates the plethora of effort and service you all provided to us. We would highly recommend FBC to any veterans, or military personnel, looking for a lender. Job well done!!
Chris's Tip: Make sure your VA appraisal is done in time and they don’t delay the paperwork submission.
VA 30 Year Fixed Florida
Our closing process was exhausting and took ~5 weeks due to circumstances that happened along the way, some of then were unforeseen i.e. hurricane Irma. The Stinson team however, was always on top of things, and were always there when we had any questions or concerns.
Excellent customer Service
This is my third time purchasing a home and I MUST say that Scott Stinson and Ashley Francis made it so easy from the very beginning to the end. Their communication skills are very outstanding. Ashley is just the best! I speak to him so often but never once has he ever given me the impression that I am bothering him. Big thumbs up for you Ashley. The team is so reliable, knowledgeable, efficient, very helpful and never made me feel uncomfortable when asking several questions. The team works great together and everyone knows what is going on and follows through with whatever they are doing. They keeps me updated and was always available for me. I could never ask for a better experience. Last but not the least, Ken and Donna were also awesome. FBC have a dream team with the individuals I mentioned and if I were to buy a home again, I would definitely choose FBC as they make purchasing a home so easy. I have already recommended you to my aunt, Donna Barrett because I trust you and know you will give her a great experience also. Thanks all!!!! You rock!!!
Rose's Tip: You could never go wrong by choosing to use FBC to purchase your home.