Jet HomeLoans, LP

86% of customers would recommend Jet HomeLoans, LP

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Customer Reviews

4.6 of 5
751 Reviews
Responsiveness 91%
Product met needs 96%
Competitive rate 90%
Real Estate Pro Reviews 14
December 30, 2023 at 6:14 PM
Recommend's Pamela

Trailmark

My Loan Officer, Pamela Crowley, is a diligent, thoughtful, and thorough loan officer. I had many questions and concerns with the closing details section of the form to which she was 100% helpful. I don't think they come any better than Pamela.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 30, 2023 at 4:15 PM
Recommend's Joani

Helpful, Patient, and Professional

We thoroughly enjoyed working with Joani and her team at Jet HomeLoans throughout our home-purchasing journey. No matter how many times we called or texted Joani (or her team) with questions, we consistently received prompt and helpful answers in return. Joani always did well to explain things in layman's terms, which we appreciated as first-time homebuyers. Joani and her team were kind, patient, professional, transparent, and willing to help whenever help was needed. They went above and beyond to ensure my husband and I felt comfortable with every decision we were making.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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December 29, 2023 at 11:15 PM

Very helpful and responsive

Working with Joani, Megan and Jet Loans was a great experience all around and I really appreciated how responsive they were throughout the whole process.

Loan Officer
Conventional Texas
Branch: Austin, TX
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December 29, 2023 at 3:56 PM
Recommend's Dabney

Good experience

Dabney was professional through some of my petulant outbursts. I was in a situation I didn’t want to be in and Dabney kept the process moving forward in a matter of fact and logical way. I would recommend working with him.

Cory's Tip: Read the entire agreement, word by word, if you’re entering into a new construction contract. A nightmare is technically still a dream so tread carefully when entering a contract with Dreamfinders

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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Real Estate Professional
December 28, 2023 at 4:51 PM

Excellent service!

Joani and Megan were awesome to work with! They got a loan closed for my client in 20 days, with 2 of those days being holidays. They answered all of my questions and my client’s questions with great professional knowledge and care. As a realtor who has worked with many lenders, I greatly appreciate their attention to detail, response times, and anticipation of anything that may help or hinder the process. Thank you to this excellent team!

Loan Officer
Conventional Texas
Branch: Austin, TX
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December 28, 2023 at 11:30 AM
Recommend's Jordan

Excellent

Jordan was an exceptional mortgage lender officer who made the entire loan process smooth and stress-free. His expertise and responsiveness were truly commendable. He was always available to answer questions and provided clear, helpful advice every step of the way. I highly recommend Jordan for anyone looking for a reliable and knowledgeable mortgage professional. Five stars well deserved!

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 28, 2023 at 10:26 AM
Recommend's Jordan

Excellent Service

Jordan AND Vincent provided excellent clarity, responsiveness and education on the loan process. I was very happy with the time and patience Jordan and Vincent took to teach me about the loan process and the requirements necessary to secure finance for my new home. Very happy with their high quality of service. Thanks again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 28, 2023 at 10:22 AM
Recommend's Gregory

Professional

Gregory did a good job and I would recommend him for all your mortgage needs

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 26, 2023 at 12:52 PM

Terrible service provided

Unfortunately, our experience with the company Jet was extremely unpleasant, primarily due to the employee Tiffany. She was completely unprepared for her role, unable to communicate clearly, and extremely rude. Our case involved an international transfer, and she waited until the last day to clarify the information, despite there being an initial payment made to the constructor. The process had been ongoing for almost a month and, in the end, it was passed on to her manager who, although more polite, lacked knowledge about the case. The closing day was scheduled for a Monday at 3 pm, and upon arriving at the company to sign, we were informed that the process had not been sent yet. Consequently, we ended up waiting at the company for almost 2 hours. We'd recommend to avoid this company. If you consider doing business with them, it's highly advisable to avoid dealing with this employee, Tiffany.

Priscila's Tip: Avoid doing business with Jet if you require an international transfer, especially if Tiffany is involved in the process.

Loan Officer
FHA Texas
Loan met my needs
Branch: Austin, TX
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December 21, 2023 at 6:57 PM
Recommend's Jordan

Very Responsive and very good rates

Very responsive and very good interest rates. Close the loan approval process in time. Very efficient

Loan Officer
Conventional Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 20, 2023 at 9:53 AM
Recommend's Tyler

i had to close or i would lose my 12k binder money

i purchased serveral homes in my life and did not enjoy this one from the builder to the lender. at the end of the day when i wanted to walk away i could not because i would lose my 12k binder. the communication from builder Derek Dream Finders was horrible and the lending process/closing was bad as well. my doc still has me as Puerto Rican when I am not from there. I was done signing closing my docs at the title company within 30mins but was left in the conference room with the door close for 45-60mins like i was in timeout being told we are waiting on the underwriters. Again, i have purchase homes in my past in this was my most stressful of them all. What's done is done.

Dante's Tip: i would try to avoid them or dont put your binder unless you can get something back from them in writing if something doesnt go as plan.

Loan Officer
FHA 30 Year Fixed Florida
Branch: Jacksonville, FL
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December 19, 2023 at 4:03 PM

Do not recommend

The experience just was not great. We sent all of our documentation that was asked for immediately with 24-48hrs after requested, the week of closing they started asking for things in a specific way instead of what we had sent weeks/months prior. Ed gave us the same ick as a car salesman you can tell is just not genuine. They didn’t have competitive interest rates. The one thing that was great was the “float down” but they even tried to bs us on that, and we caught it and ended up getting out rate lower but again we have to do that ourselves and argue for it.

Krista's Tip: Expect to have closing pushed back a day or two prior.

Loan Officer
Conventional 30 Year Fixed South Carolina
Loan met my needs
Branch: Charlotte, NC
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December 19, 2023 at 7:30 AM
Recommend's Keila

Truly makes dreams come true

From the moment I called Keila I felt she was honest and willing to work with us, she has gone above and beyond, she was so positive about everything it made us more excited as well, she is truly a miracle worker. I would recommend her to my co worker, friends and definitely my family.

Yvonne's Tip: Don’t be scared of what ever financial situation you’re in just make the call.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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December 18, 2023 at 11:56 AM

How I got my home

I lost my home due to a large amount of debt I couldn’t pay. I am currently staying with some family friends in West Virginia which I am not really comfortable with because I love privacy in a large space. I tried applying for a loan in October so I could get a bigger apartment for myself. All along, I thought I had a clean record only to find out that I had an initial eviction and some other negatives with a very low score of 495 which prevented me from getting the loan I seek. I found XAPCREDITSOLUTION AT GMAIL online. I really appreciate contacting XAP. He helped me increase my score to a high 789 and all the negative items on my report were removed. I got everything I required and even more. As I speak, I now qualify for almost anything. I'm now living in my dream home. I want to fulfill my promise to him for such a discreet delivery in a relatively short time and at an affordable price. So here I am recommending XAP Credit Solution. For a similar result on your credit, I think its best you mail the team and be ever grateful you did.

Jumbo 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 18, 2023 at 11:07 AM
Recommend's Katie

Villas at Seaside

Katie was very helpful, professional and communicative and answered all of our questions in a timely manner. She made the mortgage loan application process smooth and easy. Jet HomeLoans portal and processes were streamlined and easy to navigate making the loan process pretty painless!

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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