Jet HomeLoans, LP

85% of customers would recommend Jet HomeLoans, LP

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Customer Reviews

4.5 of 5
840 Reviews
Responsiveness 90%
Product met needs 96%
Competitive rate 89%
Real Estate Pro Reviews 15
August 31, 2022 at 4:33 PM

Excelente

Personal muy profesional y con la mejor disposición para ayudar al futuro comprador de la vivienda. Demasiado eficiente

Javier's Tip: Con toda la confianza se puede hacer con ella el loan

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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August 31, 2022 at 12:05 AM
Recommend's Chris

Best in class service

Taylor and Chris were amazing helping us to get our first home! The communication was perfect and they managed to find solutions for any challenge we faced during the process (it wasn’t an easy one because we have been leaving in USA for less than a year). They also got us a great rate during this challenging times.

Carlos's Tip: Communication is key for Taylor and Chris to be able to find the best deal for you.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 26, 2022 at 5:30 PM
Recommend's Lee

Best Loan officer ever

Lee Gibson is meticulous and thorough professional. He follow up every step in our loan process and helped fund our dream home.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 19, 2022 at 2:46 PM

Golden Dog Title

What a horrible experience. Feels like a broken system. Never again. 1. On the day of the closing, while at their office, they give you a new estimate to close which is $10k more then all of the preivous estimates provided (this is criminal and should be illegal) 2. Lies about closing costs being fully covered if you go with Dreamfinders preferred lender, which I went with and they shifted the costs back to you. 3. Lies about the appraisal check being returned to you, never received the money back (they also made me waive my rights) 4. Threats from Joseph Clouston about penalties and requests for last minute documentation (very unprofessional and do not have your best interests in mind. instead of explaining the discrepancy, he gives open ended threats). 5. Rushed the closing without the house development being fully completed. 6. Constantly loosing your documents and asking to resend. 7. They make mistakes on the documentation that they produce and shift the blame on you. There is much more but these are the main points. Alan tries but his management is wicked, very rude, and unprofessional. Between the lies and the threats never working with Joseph Clouston again.

Maksim's Tip: 1. Never put your trust in DreamFinders or JetHomeLoans. 2. Clients have to review all of the documentation produced by JetHomeLoanes because there are constantly mistakes and inconsistencies. 3. Do not believe their threats, do your own research. 4. Get a lawyer to review their work (we may be working with one if this continues with our other properties). 5. Do not deal with them if you have other options (if you hear Joseph Clouston, do not work with him)

FHA 30 Year Fixed Florida
Branch: Jacksonville, FL
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August 18, 2022 at 11:24 AM

Great to work with!

As we all know buying a house can be a lot. Everyone that I worked with made my experience as smooth as possible. I closed in my house as if 8/16 and could not be happier! Thanks for all the help and patience with me. It is much appreciated.

VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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August 16, 2022 at 11:08 PM
Recommend's Chris

An Experience in Excellence

Chris and Taylor were absolutely phenomenal with our family's new home loan. We had a very complicated situation with having to walk away from a contract with a new build and they rolled with the punches and delivered beyond excellent customer service to help meet our needs.

Loan Officer
Conventional 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 16, 2022 at 1:00 PM
Recommend's Gregory

Very Stressful Experience

There were many breakdowns throughout this process. I do not have the energy to go into detail. The communication was not where it needed to be. I felt left hanging in the wind. I don't really know where the true blame should be placed but it was a terrible experience. I did not get a closing date until two days prior and the day before I was given a time.

Loan Officer
VA Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 13, 2022 at 9:40 PM
Recommend's Dillon

JET Bluffton

Dillon & Jessica make an excellent team. Process and communication was top notch throughout process. I will be working with them in the future!

Loan Officer
Conventional SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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August 10, 2022 at 12:38 PM
Recommend's Ed

Ed will jump through hoops to satisfy his clients.

My family and I had a superior experience with Ed Mayor. He takes time to communicate with his clients openly and on a regular basis. Moreover, his solution finding skills are exceptional. Ed truly puts his clients first and even supports processes that are not necessary his core responsibility. We highly recommend doing business with Ed.

Loan Officer
Conventional NorthCarolina
Responds quickly
Branch: Charlotte, NC
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August 05, 2022 at 3:40 PM
Recommend's Chris

Jet HomeLoans, LLC

Jet HomeLoans, LLC was an absolute pleasure to work with. Our Loan Officer, Chris was super knowledgeable and explained everything in detail. Chris was always available by email, phone or text he was extremely instrumental in us purchasing our third home. Thank you Chris and the whole team at Jet HomeLoans for all your hard work!

Loan Officer
Conventional 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 04, 2022 at 2:23 PM
Recommend's Pamela

Everlake home

Pamela Crowley and her team were extremely helpful throughout the loan process. Anytime I had questions they were there to answer them. Pamela even made a special trip to come by on my closing date and gave me a very nice Yeti cup with the Jet Homeloans logo. I appreciate all there efforts in getting me to closing and would highly recommend them! Thanks again!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 01, 2022 at 8:06 AM
Recommend's Jordan

Great!

Jordan was great during the whole loan process. Always very communicative and patient, explaining all steps of the process, which made the entire process easy and smooth. I rightly recommend. Thank you Jordan!

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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July 31, 2022 at 9:44 AM

Exceptional performance

Calvin Orth has been an outstanding agent for Jet Homes with impeccable availability and responsiveness. He has guided and counseled me throughout the process and given me wonderful advice to make the entire process be smooth and manageable.

Conventional Florida
Branch: Jacksonville, FL
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July 30, 2022 at 3:56 PM
Recommend's Pamela

Great service

absolutely top notch. Very responsive to my needs and changing external influences. Great communications. Took care of my needs

Richard's Tip: Very responsive to needs and accurate calculation

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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July 30, 2022 at 3:39 PM
Recommend's Ed

Review by Julie

I would like to say that when Ed took over as my loan officer It was a dramatic change from what I had previously experienced with Jet Home Loans. It was very refreshing to be talked with instead of talked to. He was very efficient and accommodating to answer any questions or concerns that I had as well as take the time to help me along the way as I had for all intense and purpose had no other support /representation from my agent. Ed was very kind and truly showed care and compassion. At a time where someone is not vulnerable he was there and I don’t know how many times I said thank you but I’m sure it wasn’t enough. There were many bumps in the road and I was absolutely heartbroken when I lost my rate due to to all numerous delays of the house. He allowed me to lean on him always answering the phone or returning my call promptly. In a day and age where it seems everyone is just out for their paycheck - Ed is the exception. He remained constant during the entire 14 months- a genuine and kind man. Not sure that I would’ve made it through without having him as my loan officer.

Julie's Tip: Always have open lines of communication and be aware and seek advice when needed.

Loan Officer
Conventional 30 Year Fixed South Carolina
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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