FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
November 19, 2020 at 2:55 PM

Quick process

The loan application process was quick.

Jennifer's Tip: Communication was sparse. Ensure you get your questions answered throughout the process.

Conventional 30 Year Fixed Georgia
Closed on time
Loan met my needs
Branch: Monroe, GA
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November 19, 2020 at 2:55 PM

Great Experience!

Both the Loan officer and Processer were Professional, and timely in their communications.

Patrick's Tip: Gather up 2 months worth of financial records.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 2:45 PM

Thank you!

Thank you for making buying and selling at the same time obtainable and an easy process!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 2:05 PM

Horrible experience

Communication is horrible. Takes forever for them to get things back and done. No one is on the same page. Lies.

Derrick's Tip: Go somewhere else.

FHA 30 Year Fixed Maryland
Loan met my needs
Branch: Orlando, FL
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November 19, 2020 at 1:54 PM

Excellent Service

I received excellent service throughout the entire process and the staff was fantastic to work with as well.

Conventional 15 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:54 PM

Great Customer Service

I worked with Billy Kidd to refinance my home. I had an outstanding escrow balance in my home loan at the time so my mortgage was too expensive for me to afford. I got with Billy and sent all of my documents over. The process was very easy and Billy was available ALL THE TIME. If he missed a call from me, he would call back quickly. I definitely recommend this mortgage lender whether you are buying or refinancing!

Christopher's Tip: N/A

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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November 19, 2020 at 1:43 PM
Recommend's Bambi

Excellent easy process

FBC made the loan process easy. Their virtual communication explained each step or the way. Lending agents were always available to answer questions! Bambi is amazing!

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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November 19, 2020 at 1:40 PM
Recommend's Jay

Great customer service and Fast processing.

Great customer service. Always answered my phone calls and emails in a timely manner and clarified every doubt I had. They made the process simple and easy for us.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 19, 2020 at 1:37 PM
Recommend's Jennifer

Great Experience

We were referred to FBC by both a family member and our realtor. Our experience was seamless and Jeni was available and helpful during the entire process. If asked, I, too, would recommend FBC.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 19, 2020 at 1:37 PM
Recommend's Shelly

Shelly K & Team

Shelly and her team were all awesome to work with. It truly was such an easy process of buying our first house. No questions went unanswered and they went above and beyond to ensure everything worked out for us. There was a slight issue with the house not appraising but they all worked really hard to get it all figured out and kept communication with us.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:36 PM
Recommend's Barbara

FBC Mortgage Review

Outstanding service and attention to detail from Barbara Stone and the FBC Mortgage team. Barbara helped us stay on top of all the documentation required for our loan and was just great to work with.

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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November 19, 2020 at 1:35 PM
Recommend's Kevin

Refinance

Kevin is amazing. So helpful with the entire process

Anna's Tip: None

Loan Officer
Other 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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November 19, 2020 at 1:33 PM
Recommend's Wes

Great customer service

No matter how many times we pestered Wes or Chris, they were always patient and called back right away.

Kay's Tip: The whole loan process was so easy!

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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November 19, 2020 at 1:29 PM
Recommend's Kelly

Excellent refinance process

This is the second time that I have had Ms. Taylor as my FBC Loan Officer. Ms. Taylor is more than excellent. She kept me updated all the time and made the process fast and smooth. Blessings and thank you very much !

Cynthia's Tip: FBC works fast. Send all the documents on time and check your email regularly to avoid delays in the process. They will kept you updated in every step. FBC is great. This is the second time that I use them as my lender. 100% recommended.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:24 PM

Personalized service

Obtaining a mortgage is quite a process, but Brad was always available and very responsive when I had any questions. You can't beat the level of customer service. Thank you.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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