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Reviews for Barbara Stone
Barbara got our return business and she was great both times
When we originally purchased our home 7 years ago a friend referred us to Barbara. We had to close in a shorter than normal time frame and I remember the process being easy and painless. Our recent refinance was no different. Communication was excellent. The one problem that came up was due to our bank, everything else was smooth. We’ve already recommended her to two relatives.
Conventional 20 Year Fixed Massachusetts
Smooth process!
My refinance process went very well. My loan officer was phenomenal. She explained the process and was very communicative and responsive throughout it. Generally speaking the process went smoothly and the loan closing was a day earlier than she had originally predicted. I utilized FBC twice and will definitely do so again and I would recommend my loan officer.***NOTE: DO NOT use any of my identifying info, if this review is utilized for any marketing purposes , you may use "RF"
Rosilyn's Tip: Provide requested information promptly and the process will genrally go smoothly.
Conventional 30 Year Fixed Massachusetts
MS
Barbara has exceeded our expectations! She makes this whole experience easy and enjoyable. We’ve worked with her for our original loan and have continued to work with her for our refinances. She’s truly a gem!
STEPHEN's Tip: Ask for Barbara Stone. She’ll take time to walk you through everything.
Conventional 30 Year Fixed Massachusetts
Kelly and Eric
Barbara was thorough and easy to work with, especially during this pandemic!
Conventional 30 Year Fixed Massachusetts
Easy refinance
Barbara was super helpful, responsive and lovely
Jennifer's Tip: Barbara is a great guide and asked for the documents needed as they were needed. This went very smoothly
Conventional 30 Year Fixed Massachusetts
Review
Barbara is a wonderful person, and kept me informed of all steps
Conventional Massachusetts
Barbara is Great
Barbara Stone and her FBC colleagues made the refinance process simple and efficient. She is great.
Conventional Massachusetts
February / March 2020
Our realtor connected us with our loan officer. We have worked with the loan officer on a few potential offers until this most recent one that was an accepted offer. Barbara was incredibly responsive throughout the process. Part way through our purchase the Coronavirus crisis began, Barbara was responsive to the rate environment given the circumstances and getting us the most competitive rate. She also helped us right up until closing when due to the environment the close had to be accelerated. The circumstances of this deal were very unique. Barbara was calm, helpful and responsive throughout. I’d highly recommend Barbara.
Conventional 30 Year Fixed Massachusetts
10 River Street, Medway
Barbara was on top of every detail at all times. I couldn't be happier.
Conventional 30 Year Fixed Massachusetts
Remove the management review or have it done earlier in the process.
Barbara did a good job but the "investor" was not flexible on the loan amount even though I was well qualified for an increase. The "management review" demanded by FBS only days before the closing date (when it could have been done much earlier) is ridiculous and the main reason I would not recommend your firm to anyone. FBS made a loan that should not have been stressful come down to the wire unnecessarily.
Jumbo 5/1 Adjustable Rate Mortgage (ARM) Massachusetts
Great Service
We have been doing business with FBC Mortgage for several years, in particular with Barbara Stone. Our experience with both the lender and the Loan Officer have always been outstanding. The most recent was most challenging because it was for a second home, but Barbara was as always very professional and her expertise played a major role in making the process go smoothly
Conventional 30 Year Fixed Massachusetts
Sweder Loan Refi
Barbara is fantastic! We had another great experience working with her and with the FBC mortgage company. We are comfortable with her decision making and she truly has our best interests in mind at all times. We plan on working with Barbara for future loans and refinancing's.
Other 30 Year Fixed Massachusetts
Thanks for everything!
This was an easy and terrific refinancing.
Other 30 Year Fixed Massachusetts
Mortgage wow
BARBARA did an outstanding job!
Conventional 20 Year Fixed Massachusetts
Excellent, Excellent Service and an Absolutely Wonderful Experience
Barbara was an absolute pleasure to work with. As first time home buyers, my wife and I were unfamiliar with the process. Barbara supported us and answered all of our questions in a very timely manner with the utmost professionalism. Would recommend working with FBC and Barbara to any and all!
Conventional 30 Year Fixed Massachusetts
Outstanding service!
I can not say enough about how wonderful and thorough Barbara was. She had complete confidence and made certain every detail flowed smoothly. I highly recommend her.
Laurie's Tip: Ask for Barbara!
Conventional 30 Year Fixed Massachusetts
Outstanding Customer Service
I experienced the utmost convenience and service from Barbara Stone. She's been the consummate professional and treated me like I was her only customer. Barbara exemplifies excellence in her service.
Conventional 30 Year Fixed Massachusetts
Always Available
Barbara was very reassuring and always available not just during office hours. She kept things as basic as she could. I've worked with other mortgage companies and they wanted every detail. Once we documented adequate income and assets we didn't need to document other accounts or side job income. She provided us with the options regarding types of loans, down payment options, and the rates.
Conventional 30 Year Fixed Massachusetts
Great company
Happy with the experience. Mostly everything was done electronically whatever could be done that way. The only complaint is to offer better rates right away. That way the customer is not feeling like they lost out on something. Other than that everything was great. Friendly and professional.
Santiago's Tip: Have all the paper work in order. Don't expect to hi bottom on interest rates.
Conventional 30 Year Fixed Massachusetts
