Jay Zerquera

92% of customers would recommend Jay Zerquera

Are you a customer of Jay Zerquera?

Customer Reviews

4.6 of 5
146 Reviews
Responsiveness 90%
Product met needs 98%
Competitive rate 95%
Real Estate Pro Reviews 1
17 days ago at 3:57 AM
Recommend's Jay

Not satisfied

Unhappy with service given

FHA 30 Year Fixed Florida
Loan met my needs

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May 15, 2019 at 7:13 PM
Recommend's Jay

My Experience

I had an excellent team working for my success in obtaining my new home and I survived and achieved my goal

Austelle's Tip: Be patient

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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May 15, 2019 at 1:29 PM
Recommend's Jay

Home owner

Very helpful and quick to get completed .

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 14, 2019 at 10:23 PM
Recommend's Jay

Very helpful

Very safety and happy with my new home thanks Jay Zerquera and Kavin

Jameer's Tip: Jay Zerquera and Kavin was very helpful very hard working thanks u all very much I love my house this is my second home loan from FBC

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2019 at 12:07 PM
Recommend's Jay

Golden Dog

Excellent and very helpful.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 2:34 PM
Recommend's Jay

Great job

They exceeded my expectations and worked with me closely to ensure everything went smoothly!

James's Tip: Be patient and have faith! They got this!

Lender Response
THANK YOU!
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 22, 2019 at 11:38 PM
Recommend's Jay

Exceptional Service

From start to finish, your team did an amazing job! You have definitely lived up to your re*****tion!! Top notch!!

Alberto's Tip: Be patient and be responsive!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 19, 2019 at 8:11 PM
Recommend's Jay

Fast and friendly

Conducted competitive bid when refinancing my mortgage. This office was fast, friendly, and highly competitive on the rate.

Heather's Tip: If you don't like the offer, let them know so they can take a second look.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 17, 2019 at 9:47 PM
Recommend's Jay

Outstanding team!

From the moment my wife and I signed our sales contract Fbc has been by our side every step of the way. Jay and his staff are professionals in the business and my loan originator and processor were both excellent in communication and answering any question we came up with. They were successful in closing my loan on time and competitive with the market rate. I will recommend Jay and his team in a heartbeat. Veronica and Jennifer were also important associates as well and were excellent to work with. Thanks once again to fbc

Javed's Tip: FBC streamlines the loan process to be stress free and offer a smooth transition to home ownership

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2019 at 7:37 PM
Recommend's Jay

Amazing Team!!!

For anyone looking to purchase a home, look no further!!! Team J&J are outstanding professionals in their line of work. My wife and I were able to close on time, no hiccups during the process and very well streamlined and stress free. They make the home buying process easy and we definitely appreciate everything the team has done for us. We specially want to thank and show our gratitude and appreciation to our Mortgage Loan Originator, Veronica Freconna!!! She goes beyond her duties and builds unbreakable relationships with her clients when it came to closing the deal. She is extremely knowledgeable in her field of work, pack full of experience and takes pride in her work and it truly shines when you get to the end game. She will definitely have your back and communicates with her clients every step of the way and will get you all the answers you need for any questions you may have. Being first time buyers, we are deeply appreciative of how she was able to take us every step of the way and her patience when working with us. A million thanks once again Veronica and to everyone at Team J&J!!!!!!

Javed's Tip: Pick up the phone and just call. Don't worry or stress, they will answer every question you may have and work in your best interest.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 04, 2019 at 11:09 AM
Recommend's Jay

Great company

Accurate information very professional and competitive numbers against other banks

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 05, 2018 at 4:48 PM
Recommend's Jay

Excellent lenders

We are very grateful for the help in the process. The team was very attentive and always available. Veronica Freconna was excellent. I recommend it 100%

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 05, 2018 at 10:13 AM
Recommend's Jay

Jay was great

The guys at FBC mortgage were great they made it easy

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 16, 2018 at 8:41 AM
Recommend's Jay

Second to None

If you’re looking for excellent communication, guidance, and service, look no further! They made buying a house easy.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 05, 2018 at 3:33 PM
Recommend's Jay

Home purchase

This company was great with the whole process to purchase a home. I would definitely recommended to all my friends and family members.

Eugenia's Tip: You wont regret choosing this company!! They are simply amazing.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 28, 2018 at 2:39 PM
Recommend's Jay

Awesome

Absolutely best experience i have ever had. I have a hard time finding the words to describe how amazing this experience was and how stress free this team made it for me and my family. just amazing, if you do not use this lender and loan officer. You will not have the best possible experience ever. If you do your going to be the happiest person around.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 07, 2018 at 5:13 PM
Recommend's Jay

Top Notch

Another smooth and easy loan using FBC. Jay at Team J&J and his staff deserve a round of applause. This was my second Mortgage and I have referred two others that have had the same results. The staff is quick to respond to My questions and always pleasant to deal with. Jay and staff thanks again for everything!

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 01, 2018 at 8:28 PM
Recommend's Jay

Thanks Team J & J

Thanks FBC! Me and my husband were first time homebuyers and Pam and Jeff were great! Returned all my calls and emails in a timely manner and answer all of our questions. I thought this process was gonna be stressful but im glad that I found this great team and made the process go smooth. We closed on the expected day! I highly recomend this lender!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 06, 2018 at 7:25 AM
Recommend's Jay

Great experience

Everyone made buying a house as easy as possible! We stayed in contact almost on a daily basis to make sure we were right on schedule for our closing.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 14, 2018 at 10:31 PM
Recommend's Jay

Excelent

We were very satisfied with the process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
February 10, 2018 at 2:48 AM
Recommend's Jay

Fbc review

Team J and J at FBC was amazing and seem less through the whole process!!! Thanks for making it easy!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 28, 2017 at 5:36 AM
Recommend's Jay

Another Great Experiance

Though as everyone knows mortgages are never as smooth as we would like them to be but Team J&J made it feel seamless.

Spiros's Tip: Don't get discouraged during the process.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 23, 2017 at 6:50 AM
Recommend's Jay

Thank you FBC

Superb service. Excellent Lenders. Returned calls promptly. Great Rates.

John's Tip: Use FBC

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 22, 2017 at 8:01 PM
Recommend's Jay

Thankful

The FBC Team that worked with my family were very helpful. The team worked really hard to process my loan with a quick turnaround timeframe.

Helena's Tip: Stay in frequent contact with the team and provide any needed documents right away to avoid any delays as this team works quickly to process loans

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 02, 2017 at 2:48 PM
Recommend's Jay

Went fine

Everyone moved along quickly enough that we were able to close early. Communication was just ok as a few too many emails were sent to us at 5pm and we couldn't ask any questions until the next day. It took some proactive communication to make sure everything was on track. Our processor Diane was helpful.

Kevin's Tip: Be sure to ask about your options for locking in interest rates - this was unclear to me and our rate ended up increasing because of it. Also, to confirm my wife's employment they referred us to a third-party service that was in no way affiliated with my wife's employer. Luckily my wife had not given any personal information to that service before double-checking.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 21, 2017 at 9:39 AM
Recommend's Jay

My Dream home

Jay was great every time I emailed him he respond quickly to any questions. Veronica and Diane where the loan processors, before closing had a little situation of funding but in the long run they got all situated and I end up closing on my dream home on time.Thank You!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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