Jay Zerquera

92% of customers would recommend Jay Zerquera

Are you a customer of Jay Zerquera?

Customer Reviews

4.6 of 5
158 Reviews
Responsiveness 90%
Product met needs 98%
Competitive rate 95%
Real Estate Pro Reviews 1
21 days ago at 9:46 AM
Recommend's Jay

The customized experience

Jay and company were very professional throughout the whole loan process. Jay sends out these customized video with your name embedded in the videos. At one point there was a biopsy with my name written on it. Once my wife saw that she said - No way! Let’s close on this house before you get any funny ideas. Thank you Jay! I am going to buy another investment home soon and it will be with Jay. Besides, have extra money saved from not getting that boat.

Alberto's Tip: Use the portal. Lots of information there. Easy to follow all the steps for all the paperwork needed. Trust the portal. It will connect to your W2 and bank to get all the supporting evidence you need.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 09, 2019 at 8:37 AM
Recommend's Jay

Very helpful and efficient

Jay and his team were awesome to work with! They were quick, efficient, and knowledgeable. I will definitely recommend them to my friends and family

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2019 at 10:38 AM
Recommend's Jay

2nd time with you

I bought my house a year ago and now I refinance with this exelent team. Both time the experience was cordial, helpful, in fact amazing

Oscar's Tip: you can trust this excellent team of people will help you from beginning to end

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 22, 2019 at 7:04 PM
Recommend's Jay

New Home

My review was netural

Brandon's Tip: Keep lines of communication open, allow clients to be able to have enough time to get documentation so they can help keep things on track

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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September 11, 2019 at 8:26 AM
Recommend's Jay

Mortgage Process

Jay through the process was very helpful. The people he had assisting him were a little difficult to deal with at times. They seem not to communicate with each other, requiring duplicate information or information at the last moments.

Freddie's Tip: Make sure you have proper email addresses, and read information correctly.

Conventional 15 Year Fixed Florida
Closed on time
Loan met my needs

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September 04, 2019 at 9:04 AM
Recommend's Jay

Excellent

Veronica and Diane you are awesome!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2019 at 4:53 PM
Recommend's Jay

Excellent Service

This mortgage loan is the second home loan I have done with FBC. I started the process with another company for this loan and switched to FBC in the middle because of my previous and excellent service.

Richard's Tip: Don't hesitate to use FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2019 at 12:07 PM
Recommend's Jay

Closing

Every one did a great job

Tracy's Tip: Be Patient it is a process but well worth the journey

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 16, 2019 at 9:23 AM
Recommend's Jay

NICE AND EASY

Quita made the process so easy and great thank you so much

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 31, 2019 at 3:22 PM
Recommend's Jay

Making Dreams Come True

I must start by saying. I have never ever seen someone work so hard to meet the costumer needs than FBC Mortgage. Even though there are many people behind the curtains that work hard to make it happen, I need to mention the two ladies that went the extra mile to make it happen. Mrs. Veronica Francona and Diane Ostrander. These two ladies did what no one else had done before. They really rescued me when I thought I was done, my deal was almost in the shredder, and they burn some midnight oil to make it happen. Please give them a promotion a bonus or something, they deserve it.

Elthon's Tip: Open your mind and pay attention to what they are advising you to do, it does work.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2019 at 9:33 PM
Recommend's Jay

Awesome Experience

As any homeowner the process is stressful. But FBC help me through and made sure everything was completed on time! Thank you so much! I will sure come back to do business with FBC Mortgage!

Estrella's Tip: Any closing process is stressful but at the end FBC completed what they promised! I was very satisfied at the end and I was excited to close on my First Home! Thanks again... would recommend FBC Mortgage. The gave me more opportunities and better rates.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2019 at 9:29 AM
Recommend's Jay

Very pleases

I am very pleased with the process of acquiring a loan from FBC. They were extremely easy to work with and made sure everything went smooth.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 08, 2019 at 3:57 AM
Recommend's Jay

Not satisfied

Unhappy with service given

FHA 30 Year Fixed Florida
Loan met my needs

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May 15, 2019 at 7:13 PM
Recommend's Jay

My Experience

I had an excellent team working for my success in obtaining my new home and I survived and achieved my goal

Austelle's Tip: Be patient

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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May 15, 2019 at 1:29 PM
Recommend's Jay

Home owner

Very helpful and quick to get completed .

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 14, 2019 at 10:23 PM
Recommend's Jay

Very helpful

Very safety and happy with my new home thanks Jay Zerquera and Kavin

Jameer's Tip: Jay Zerquera and Kavin was very helpful very hard working thanks u all very much I love my house this is my second home loan from FBC

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2019 at 12:07 PM
Recommend's Jay

Golden Dog

Excellent and very helpful.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
May 01, 2019 at 2:34 PM
Recommend's Jay

Great job

They exceeded my expectations and worked with me closely to ensure everything went smoothly!

James's Tip: Be patient and have faith! They got this!

Lender Response
THANK YOU!
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 22, 2019 at 11:38 PM
Recommend's Jay

Exceptional Service

From start to finish, your team did an amazing job! You have definitely lived up to your re*****tion!! Top notch!!

Alberto's Tip: Be patient and be responsive!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 19, 2019 at 8:11 PM
Recommend's Jay

Fast and friendly

Conducted competitive bid when refinancing my mortgage. This office was fast, friendly, and highly competitive on the rate.

Heather's Tip: If you don't like the offer, let them know so they can take a second look.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 17, 2019 at 9:47 PM
Recommend's Jay

Outstanding team!

From the moment my wife and I signed our sales contract Fbc has been by our side every step of the way. Jay and his staff are professionals in the business and my loan originator and processor were both excellent in communication and answering any question we came up with. They were successful in closing my loan on time and competitive with the market rate. I will recommend Jay and his team in a heartbeat. Veronica and Jennifer were also important associates as well and were excellent to work with. Thanks once again to fbc

Javed's Tip: FBC streamlines the loan process to be stress free and offer a smooth transition to home ownership

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2019 at 7:37 PM
Recommend's Jay

Amazing Team!!!

For anyone looking to purchase a home, look no further!!! Team J&J are outstanding professionals in their line of work. My wife and I were able to close on time, no hiccups during the process and very well streamlined and stress free. They make the home buying process easy and we definitely appreciate everything the team has done for us. We specially want to thank and show our gratitude and appreciation to our Mortgage Loan Originator, Veronica Freconna!!! She goes beyond her duties and builds unbreakable relationships with her clients when it came to closing the deal. She is extremely knowledgeable in her field of work, pack full of experience and takes pride in her work and it truly shines when you get to the end game. She will definitely have your back and communicates with her clients every step of the way and will get you all the answers you need for any questions you may have. Being first time buyers, we are deeply appreciative of how she was able to take us every step of the way and her patience when working with us. A million thanks once again Veronica and to everyone at Team J&J!!!!!!

Javed's Tip: Pick up the phone and just call. Don't worry or stress, they will answer every question you may have and work in your best interest.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 04, 2019 at 11:09 AM
Recommend's Jay

Great company

Accurate information very professional and competitive numbers against other banks

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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