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Reviews for Kevin Young
Great experience
Kevin was great - he was available to answer all of my phone calls or texts and kept my family updated throughout the home buying experience. He made things as simple as possible. I would not trust anyone else after working with Kevin!
FHA 30 Year Fixed Kentucky
Happy Days Ahead!!!
The experience building a Jagoe home has been a fun experience for me and my husband. The helpful team was second-to-none! All were reassuring and happy to serve.
Deborah's Tip: I would do the financial process first (approval process); then the building process.
Conventional 30 Year Fixed Indiana
Satisfied customer
Kevin was very helpful when I had questions in explaining things and was responsive when I needed assistance. I appreciate that he remembered my situation despite never meeting in person. He was transparent with the numbers from the beginning and I am happy with how my loan process went.
FHA 30 Year Fixed Kentucky
Amazing Customer Service
Working with both Kevin & Heidi was amazing! They were both so helpful & was ours always answer any questions I had in a timely manner. They went above & beyond, they both care about their customers & it shows!
FHA 30 Year Fixed Kentucky
Awesome
Kevin was awesome he helped us get the loan we needed. Also helped us fix our credit so we could get the terms we needed on the loan. Like lower down payment. If we had any questions he always answered them right away.
FHA 30 Year Fixed Kentucky
Communication is Everything
This is our second go around refinancing with Kevin at FBC. Both times, he had excellent communication and always answered any questions we had, no matter how naive. We truly felt he cared about making sure we weren’t blindsided by anything. Highly recommend.
FHA 30 Year Fixed Indiana
Excellent Experience
Kevin Young went above and beyond throughout the process of my loan. He was always available to answer any questions I had, kept me informed throughout the whole process, and exceeded any expectations at all times He went above and beyond and I would recommend him to anyone looking to purchase a home. He is extremely knowledgeable and thorough. Heidi Harper was also very helpful throughout and communicated anything I needed. She went above and beyond. They both were excellent.
Karen's Tip: Have all documents turned in on time. Look for emails as they come throughout the process. Ask questions.
FHA 30 Year Fixed Kentucky
Review
Kevin was very kind and easy to talk with. Unfortunately there was a major miscommunication at the end of my loan process. He always would get back with me quickly!
FHA Indiana
Easy to Work With
Kevin, Heidi, and team were great to work with and made the entire process super easy to get through.
Sara's Tip: Make sure to have all requested docs handy when asked (most recent pay stubs, bank statements, tax docs, ect). This will save everyone time and lessen the back and forth.
Conventional 30 Year Fixed Indiana
Amazing service
Always available to answer questions. Kept me informed every step of the way.
VA 30 Year Fixed Kentucky
New Home Purchase
Excellent customer service! The team was with us the entire process and were available for any questions we had.
VA 30 Year Fixed Indiana
The Best
FBC was great from the beginning and all the way to the end. I knew at anytime I could call and ask questions and Kevin would do everything he could to help us and let us know what options we have. This was our first home we bought together and I highly recommend this company to anyone buying or building a home.
FHA Kentucky
Baskin home
Overall FBC did a good job processing our home loan and answering our questions. We uploaded documents to their site. I don’t think the loan person checked the site before sending my wife and I e-mails stating they needed documents sent to them or uploaded to the site. This wasn’t a big inconvenience but did get frustrating.
Thomas's Tip: Upload any and all documents to the link/site FBC setups up for them. Easy to use and quick.
VA 30 Year Fixed Kentucky
Positive Experience
Refinanced our FHA loan and things went very smoothly. Our loan officer Kevin Young was Very helpful and quick to respond to questions we had throughout the process
FHA 30 Year Fixed Kentucky
Awesome Experience
Best experience yet - extremely professional and high on emotional intelligence.
Aurian's Tip: Kevin and Heidi are exceptional and know how to get the job done.
FHA 30 Year Fixed Indiana
Excellent Sevice
FBC Mortgage made my loan fast, easy, and simple! They were very easy to work with and no delays in closing.
Melanie's Tip: choose FBC mortgage
Conventional 30 Year Fixed Kentucky
