Kevin Young

98% of customers would recommend Kevin Young

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Customer Reviews

4.7 of 5
100 Reviews
Responsiveness 96%
Product met needs 100%
Competitive rate 97%
August 31, 2022 at 9:39 PM
Recommend's Kevin

Close Communication

The process lagged at times. At first, I was inundated with requirements for information that seemed to have a sense of urgency. Found out, this was not so. Information was necessary, but not right now, drop everything I was doing to get this done type of urgent. Realized that everything asked for was not really necessary at all. For instance, one request was for an enlarged picture ID. I never provided that and was never asked for that again. A couple of times, I was asked for the same items from two different people. I usually just responded to one. Guess it turned out OK, as we closed on time. I would not recommend the loan to be processed the builders preferred lender.

Gerald's Tip: Weed out the non-essential requirements. The are much more frustrated with needless requests. I understand the need to prove credit worthiness, but at times this is taken to extreme. By the way, my credit score, which usually is an indicator of ability and historical payment history, was at or above 800 fo the entire period.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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July 13, 2022 at 8:01 PM
Recommend's Kevin

Love my Lender

Kevin is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really cares about his clients as well as the community. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. We could not have done it without him.

VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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June 09, 2022 at 11:31 PM
Recommend's Kevin

First time home buyer experience

To not really know all the home owner verbiage and things of that nature; Kevin did a thorough job of explaining what we needed to know on a basic level. Was patient while explaining and was able to answer all questions. Would recommend him to anyone that’s in the market! Thank you!

Antwon's Tip: Ask lots and lots of questions, even if you think your bugging!

FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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December 22, 2021 at 2:05 PM
Recommend's Kevin

Average experience

A lot of e-mail communication that is vague. That ends up requiring me to chase down complete answers. Multiple request for the same documents. I think I sent my pay record 3-4 times, and bank records for the same month twice. I informed them that I’d be paying $203K at vlosing with a $57K final loan. They did it at $200K and a final $60K loan. Then at closing they had it at $194 & 60. I told them the number weren’t right. They checked and said that they were correct. The next day they called and said I owed them another $6000, and that they’d made a mistake. I had to take and hour off work plus my lunch hour to deliver newly signed and corrected documents as well as spend another $20 to wire more money because they refused s check or cash. My time and my losses and expenses to correct a mistake that I called out at the start. No apology no reimbursement/ compensation.

Jeffery's Tip: Deal with a local bank that you can walk into and face to face get answers. I dealt with people in Owensboro, Bowling Green, and California.

Conventional 30 Year Fixed Indiana
Closed on time
Loan met my needs

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September 10, 2021 at 6:41 PM
Recommend's Kevin

trevor wilson

kevin was great to work with. he was very helpful with all my questions and concerns. I would use the team again for my future needs!!

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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September 01, 2021 at 11:03 PM
Recommend's Kevin

Astonishing

Kevin and his team were able to perform an astonishing job my wife and I were able to get our dream home in the matter of time specified by the lender and we are very pleased with all the help Kevin and his team were able to due for us.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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July 21, 2021 at 5:07 PM

Not sure what this is

Kevin was great! He answered my questions immediately and helped with anything I needed.

Conventional Kentucky
Closed on time
Responds quickly
Loan met my needs

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June 17, 2021 at 8:50 AM
Recommend's Kevin

Great experience

Kevin was very helpful and explained everything perfectly

FHA Kentucky
Closed on time
Responds quickly
Loan met my needs

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May 12, 2021 at 4:17 PM

Verifying information

The loan team with Kevin Young was very personal. I was given a direct number to call and text to get him. Unfortunately our loan fell thru on the day of closing due to them not verifying information about our previous home prior to the day of closing. To their benefit, they did everything they could to get it fixed, but it didn't happen. They had to start the whole process over and apply for a different loan. It pushed us back 2 weeks and it was a ROUGH two weeks. The loan finally got approved and we are now in our dream home, but because they didn't verify the information from the get go, we now have a higher payment than what we had discussed (because we had to get a different loan). Also, after signing, the title company called and stated that we have to go back and sign addended paperwork because FBC didn't go thru all the paperwork fully and change the wording from the old loan to the new loan. Kevin was so nice, I'm just glad it worked out.

Conventional 30 Year Fixed Indiana
Responds quickly
Loan met my needs

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April 01, 2021 at 3:57 PM
Recommend's Kevin

VA Mortgage

Kevin of FBC assisted me with my very first mortgage. He helped me from beginning to end and was able to make this a smooth and easy process. Thank you Kevin and FBC!

Keenan's Tip: Ask questions every step of the way.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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March 09, 2021 at 12:28 PM
Recommend's Kevin

Kevin Young

This is our 2nd loan approval process with FBC and Kevin Young. Our experience has been excellent and I would recommend Kevin to anyone.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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March 05, 2021 at 8:45 AM
Recommend's Kevin

Refinance

Everyone we spoke to was great. Our refinance process was extremely easy and simple.

FHA Kentucky
Closed on time
Responds quickly
Loan met my needs

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February 26, 2021 at 9:58 AM
Recommend's Kevin

Excellent Service

Kevin made the purchasing process easy as he was responsive and detailed throughout several months while my loan application was in process when building my home. There were no bumps in the road. I loved the online portal to upload docs and both my loan officer and processor were very professional.

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:35 PM
Recommend's Kevin

Refinance

Kevin is amazing. So helpful with the entire process

Anna's Tip: None

Other 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:19 PM
Recommend's Kevin

Very professional

Kevin reached out to us giving us the option to refinance our loan to nearly cut our interest rate in half! Had he not done that we would still have a very high interest rate!

FHA Kentucky
Responds quickly
Loan met my needs

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October 28, 2020 at 3:39 PM
Recommend's Kevin

Great Services overall

Great attention and dedicarion

Other 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

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October 27, 2020 at 9:01 PM
Recommend's Kevin

Outstanding

Kevin was there to answer all my questions and make the entire process so easy.

VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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September 30, 2020 at 10:07 AM
Recommend's Kevin

Great experience

Kevin was great - he was available to answer all of my phone calls or texts and kept my family updated throughout the home buying experience. He made things as simple as possible. I would not trust anyone else after working with Kevin!

FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs

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