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Reviews for Kelly A Taylor
Refinance
The process for the most part was seamless. The videos helped explain everything clearly. And once we gave the go ahead they moved our file quickly from department to department to close. The title agency where we closed was very knowledgeable and professional. One thing we weren't happy about was that I was strongly encouraged to pay a huge chunk on an interest free account to improve our score. We needed it one point higher to take advantage of the better interest rate. I was reluctant because I know that our creditors don't always report payments like clockwork. It ended up being for nothing that I paid $820 on an interest free account. We were also told that the consecutive credit runs would not all show up as hard hits. We have three hard hits on both of our credit reports, one of which was a soft pull. When it was all said and done we did save money and are glad we refinanced.
Conventional 30 Year Fixed Florida
Great Customer Service
They provided great customer service, and they always kept in contact if anything changed.
Conventional Florida
Very Satisfied
Very thorough and easy process. Excellent communication along the way. Very prompt response to questions. Competitive rates. Would not hesitate to use your services again or recommend to others.
Conventional 30 Year Fixed Florida
Amazing team
The whole team, especially Kelly, was on point! I couldn't have asked for a smoother experience.
Conventional Florida
Thank you FBC Mortgage!
We are loving our new home thanks to FBC mortgage. Special thank you to Kelly A Taylor she made my experience easy and clear. Anytime I had questions she always had my answers right away. Kelly is very smart and knowledgeable. I truly appreciate all of her help! Thank you FBC
FHA 30 Year Fixed Florida
Simply amazing!
This whole team is just amazing. I’m this was our first experience as homeowners and I must say that they made it so easy for us. They kept in touch every step of the way. From beginning to end. Thank you so much for this amazing experience and opportunity. You guys were a blessings!
FHA 30 Year Fixed Florida
Great smooth experience
Very smooth and trouble free experience.
Conventional 30 Year Fixed Florida
Great, smooth experience.
Kelly Taylor and her Team made this a very pleasant and easy experience.
Conventional 30 Year Fixed Florida
Exceptional Mortgage Company
We are so pleased with the service provided by FBC Mortgage. They worked so hard to make sure our loan application was processed in time despite the quick turn around time we required. I love how they send you videos along the way to let you know what is going on with your application. Communication was top-notch and we were always able to get our questions answered in a timely manner. I would definitely recommend their services to anyone looking to purchase a new home.
Conventional 30 Year Fixed Florida
Don’t know the answer for this
Don’t know what does this mean
FHA 30 Year Fixed Florida
Review
Great customer service, they make getting a loan a breeze!
FHA 30 Year Fixed Florida
Refinance
Kelly Taylor and her team were wonderful to work with. I was kept informed throughout the entire loan process.
Cindy's Tip: Watch the videos that are emailed to you. They explain the different stages of the loan process. Very helpful.
Conventional 30 Year Fixed Florida
Great experience!!
Working with Kelly and team was a breeze - they communicated promptly and often and everything went smoothly. I would highly recommend them to anyone looking to refinance or for a mortgage provider!!
Conventional 20 Year Fixed Florida
Smooth process
I refinanced my home with fbc because of the service and team of Kelly Taylor. Everyone has choices but you can’t go wrong picking Team Kelly. She keeps you informed and provides up to date loan interest rate info to help you decide your best options.
Melanie's Tip: Pick a loan officer that Is responsive. You will never be out of the loop with the great staff behind her. They really work hard to earn your business. I couldn’t be happier with the dedication and friendliness.
Conventional 30 Year Fixed Florida
Great loan team
Had no problems. Everything went on schedule and closed on schedule
James's Tip: Taylor team did great
Conventional 30 Year Fixed Florida
Efficient
This was my second time working with FBC and as usual, they've exceeded our expectations. I'll continue to refer anyone and everyone I know to FBC. Specifically Yvette. She is a gem to work with!
Lourdes's Tip: As long as you do your part to provide the information needed, you will not be disappointed.
FHA 30 Year Fixed Florida
Loan
Took longer than I hoped, but mostly good communication. Hard to locate some documents after packing started, a complete list in the beginning would have reduced my stress.
FHA 30 Year Fixed Florida
Home loan
The process was longer then i expected
Kurayakin's Tip: Get all your paperwork together
VA 30 Year Fixed Florida
Great communication
Had a great experience working with this lender. Great communication and very quick responses, even to calls and emails after business hours.
Conventional 30 Year Fixed Florida
Quick and easy refi
Fantastic mortgage company to do business with. Had smooth transactions and plenty of communication throughout the refi process as well as the closing on original loan the first time
Conventional 30 Year Fixed Florida
Best Lender
Closed in less than 3 weeks. Everyone is very helpful and responsive. Would recommend FBC to everyone!
Conventional 30 Year Fixed Florida
Satisfied Buyer
The entire FBC team were efficient, helpful in explaining FL mortgage process and being friendly in the process. Although the process was lengthy with much information to provide, having e-signing and the security of their process held with efficiency on both sides. The only thing that is keeping it from a 5 star is the level of documentation that was required, that said, its better for all parties to be transparent and have current information from the buyer.
Conventional 30 Year Fixed Florida
New Home Owner
They were very helpful & always kept me updated about what was going on & made sure I could get paperwork in in a timely manner.
Tara's Tip: Make sure you get paperwork in when they ask you.
FHA 30 Year Fixed Florida
Thanks
Kelly's team is knowledgeable, caring, efficient and courteous. We really appreciated working with such a consummate group of professionals. Would highly recommend!
VA Florida
Impressed
This is the second house that we have built and the first house we built was with a different company and let’s just say that that was something that we were unhappy with Overall. Actually and Southern homes was a complete 180 from what we were expecting. I am very happy with you guys and I am definitely going to recommend you guys to anybody and everybody possible !!!
Tracey's Tip: Keep doing what you’re doing
FHA 30 Year Fixed Florida
Awesome
The experience with this lender was an awesome process. This was my first time purchasing a house of my own. They made it as simple for me as possible. There were times when I had questions as and they were right there with the answer. Highly recommend this lender.
Maria's Tip: Make sure all your paperwork is in order because you will need it several times.
Conventional 30 Year Fixed Florida
Awesome service
Kelly and her team were incredibly knowledgeable, professional, and caring. She made the process easy and less stressful!
Adele's Tip: Follow the recommendations and directions of Kelly and her team!
Conventional 30 Year Fixed Florida
