Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Awful closing experience
We had the most horrible closing experience with this company that literally had me in tears. We provided EVERYTHING that was asked of us as soon as possible, but the very last second at 5:01 pm the day before closing we were given an almost impossible task. After being preapproved with another bank we were told we needed a withdrawal letter. Anna Dicembre was completely unprofessional and rude to both me and my husband. She had the nerve to blame us saying we lied to them about having a loan with someone else. We didn’t have a loan we just got preapproved!!!! Instead of apologizing for the late notice she made us frantic. Yelling and being aggressive towards my husband instead of trying to help us. I work in property management and I would be FIRED if I treated my residents like she treated us. Then at the last second our time and location of the closing got changed on us. She was even rude to us about the change. Screeching “oh my god” when she told us a different location then we were originally told. We pointed this out to her wanting clarification and she again acted like she was inconvenienced by this. Granted we were the one now having to drive over an hour to a closing location much further than the original location. After an awful year this was the silver lining to everything we’ve been through. This was supposed to be an amazing day for us. Something that our families have wanted for us since we were kids and we couldn’t even enjoy the day.
Conventional 30 Year Fixed Florida
Stressful
Thank goodness for our loan officer, Joanne, who helped guide us through some last minute obstacles due to underwriting issues.
James's Tip: Make sure ALL documentation has been requested by underwriting well before your closing date!
Loan Officer
Conventional 15 Year Fixed Florida
So very happy!
After my first loan fell through I went with FBC and I wish it would’ve been my first choice! Everyone was so wonderful and helpful. They made me feel like I really mattered!
Loan Officer
FHA 30 Year Fixed Florida
VA Mortgage refinance
The process was very simple with minimal work to do on my end. All files were easy to complete on the online portal and the closing was done within a half hour.
VA 30 Year Fixed Pennsylvania
Happy homeowner
I am extremely happy with the refinancing of my home. The McDuffee Team handled it seamlessly.
Loan Officer
Conventional 30 Year Fixed Florida
Great experience
Everything went very smooth and was a great first time home buying experience.
Austin's Tip: Make sure you have all the paperwork in order and ready to be sent to your lender.
Loan Officer
FHA 30 Year Fixed Texas
Great Service
We had a very smooth loan process. Everyone was helpful and accessible when needed. Our loan was completed on time. I would highly recommend Mike Bedell and his team.
Loan Officer
Conventional NorthCarolina
Raquel Peña n abraham marruffo
Billy was always profesional and in top of things. He was great at explaining the process and great at answering any and all questions throughout the process. He showed compassion in the moments raquel would stress out n help her understand how things will go n get better. He was always positive n willing to talk to us when we needed it. He was never hard to get a hold of and always responded within minutes if he missed a call. He truly helped us feel at ease during this process.
Abraham's Tip: Stay who he is. Positive. Energetic.
Loan Officer
FHA 30 Year Fixed Nevada
Great rate
Going thru this process was overwhelming but working with Spencer and Lisa made it stress free and I thank them for all their hard work and explaining things step by step, would recommend FBC to family n friends.
Javier's Tip: Take the advice of professionals.
Loan Officer
FHA 30 Year Fixed Florida
Excellence From Start To Finish!
I have never had a more excellent level of customer service from beginning to end. Ashley Harvin and team has made my dream come true. Everything was thoroughly explained and they guided me through every step of my home buying process. I would recommend them and will use them for my future needs. I am beyond fortunate and blessed to have found them.
Sandra's Tip: I can’t stress enough to make sure you utilize FBC Mortgage. They are knowledgeable and current with every type of loan. They are kind, patient and you will be treated with respect. You are not just another loan to them. You become an extension of the FBC Mortgage family.
USDA 30 Year Fixed Georgia
Home Purchase
Everyone was a pleasure to work with. Made home buying very painless. All the reps communicated in a timely manner. Never made us feel any question was a stupid question. Would definitely use again for any future mortgage needs.
Loan Officer
FHA 30 Year Fixed Florida
Very pleased
Easy online application. Clear instructions throughout entire process. Excellent communication from lender via phone, email & text. Quick & Efficient from start to finish!
Conventional 30 Year Fixed Georgia
Great Experience
Kim and her team made the refinance process a breeze. The were quick to answer any questions and kept us updated every step of the way.
Loan Officer
Conventional Florida
Great experience
Norman and the team were very easy to work with, I would highly recommend them.
FHA 30 Year Fixed Florida
Excellent Service!
Amanda provides excellent communication and service plus easily explains all the options available so that choosing the right mortgage product is super simple. Highly recommended!!
VA California
