Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Ana Maria Tcherassi Stevens is a True Professional
If you want to buy a home, Ana Maria is your loan officer. If you've been turned down by many lenders, and you are at your wits end, don't give up! Give Ana Maria a call. She won't waste your time. She will listen to your situation and remember everything you've said. She will present it to her team and they will discuss what they can do. She led us through the difficult loan process quickly and smoothly. She answered and resolved all of our questions and concerns. She always answered our calls or emails. We were so impressed with how she maintained professionalism and loyalty to her clients. Always pleasant to deal with. For us she was a Godsend. I also have to mention Elaine and Stephanie from her team because they are super efficient and truly skillful at their jobs, literally shortening long waits to closing. I can't say enough for what Ana Maria has done for us. We are in a beautiful home because of her ability and willingness to do what it takes to get good candidates approved for a mortgage loan. Don't waste your time with lenders who really don't want to put in the work, or ones who are not willing to look for alternatives to get you approved. Call Ana Maria and her team to save yourself time. Thank you Ana Maria for everything you and your team did for our family. Best wishes to you always.
Veronica's Tip: Call Ana Maria because she will look for alternatives to get you approved, even when other lenders have just said "NO."
FHA Florida
Wonderful to work with!
Dave and his team are very knowledgeable and are available to answer any questions I had along the way!
Loan Officer
Conventional 30 Year Fixed Arizona
Extremely satisfied
Brandon is extremely professional personable pleasure to work with extremely knowledgeable and at my disposal for any questions I may have had. Although I was very anxious and tenacious Brandon never lost patients and always helpful. He never made me feel like noosense even whe I knew I was. Thank you so so much for your help and making this entire experience a painless and joyous experience
Florian's Tip: None keep up the excellent work
Loan Officer
Conventional 30 Year Fixed Florida
Refi Dream Come True
Huge thanks to Kim, Patricia and the rest of the FBC team who answered all my questions and helped us close on a great refinance rate in just under a month. Very pleased with the process, and I have already recommended FBC to several friends and family members.
Loan Officer
Conventional Florida
Pleasant experience for a very complicated process.
Ana Maria is the only person I will ever use... period. The true definition of a experienced professional. This process of a home loan is often characterized as a very difficult and overwhelming one. So many questions and jargon that most of us don’t understand. Ana Maria removes the confusion by doing an excellent job at communicating exactly what is happening during every step of the process. I couldn’t be more satisfied with my experience and would highly recommend Ana Maria to anyone. She is the example that the mortgage industry should follow. Just call her, you’ll be very glad that you did.
Timmy's Tip: If you want the confidence of acquiring a home loan and want an honest experienced professional, then just call her.
Conventional 15 Year Fixed Florida
Professional Lender
FBC help me go through with my loan and made the all process very smooth and easy. My agent was very professional and helpful. I definitely would go back to them again in the future and I highly recommend them.
FHA 20 Year Fixed Florida
Excellent!
I worked with Jay and his team at FBC mortgage, and they were phenomenal! Jay was always available, answered all my questions, and walked me through the process. He locked me in at an AMAZING interest rate! I highly recommend Jay and his team for your mortgage!!
Conventional 30 Year Fixed Massachusetts
Worst experience of my life
We started this process excited but that quickly turned due to no communication. We only found out what was happening if we started calling but even then it was rare to ever get a call back or any kind of response the same day.
Scott's Tip: Find a different company
Conventional 30 Year Fixed California
Excellent service!
Excellent service from Keith and all his staff every step throughout the process
Lynn's Tip: You can count on Keith to keep you up to date and informed as you move step by step, from beginning to end as the loan is processed. He is quick to answer any questions or concerns that you may have along the way. My husband and I were very confident that Keith and his staff would do whatever needed to be done to get our loan processed and cleared as quickly as possible. We are very thankful that our realtor referred us to FBC mortgage, and very satisfied with Keith and his staff's attentiveness to us as his clients.
Loan Officer
Conventional 15 Year Fixed Alabama
Easy and convenient
Very easy to get to and the staff was super froendlu
Loan Officer
Conventional 30 Year Fixed Florida
Team Pitcher
Wow! No se ni como empezar, pero quiero dejar mi sentir para con este grupo llamado TEAM PITCHER. Mi experiencia fue un horror, estas personas tomaron mi caso de otro banco. Se les informo desde el día uno, tenían sobre la mesa todo el récord que fue pasado desde otro banco más todo los que nos pidieron ya que queríamos que todo fuera en paz. Al principio todo era color de rosa. Mas adelante, nos cambiaban la fecha del cierre como si estuvieran cambiando un pañal. Aun conociendo todo, al final nos indican una cosa que no había manera de entender cómo era posible. Nos pedían que pagáramos algunas cosas y ahí estábamos nosotros haciendo todo lo posible sin decir NO. Recibimos un email donde nos indicaban que ya habían acabado de recibir la aprobación del ''underwriter' que solo necesitaban terminar unos documentos para terminar. Pero misteriosamente siempre nos salían con algo nuevo. Imagínense hasta un Bloqueo en la pagina de FHA por X razón. Pues ok, ahí estábamos nosotros en espera. Se desbloqueo, y todo seguía en pie para otra supuesta fecha de cierre, Oh NO! Tuvimos que gastar mucho dinero en Casa Vacacional para poder esperar el día de cierre que tanto cambiaban. Al final, nos indican algo de una deuda de hace mas de 6 anos, y que no tenia conocimiento. Nosotros tenemos evidencia, de esa deuda donde se firmo una carta que FBC mismo pidió explicativa. Como si tienen esa carta, me van a decir que nos abran de esto. No entendí, ni lo entenderé. Lo que si entiendo es que son poco profesionales, y los exhorto a revisar documentos y todo antes de hacerle esto a más familias. Por favor, antes de pre-aprobar a una persona explíquenle las cosas como son, no esperen para lo último. Ustedes no saben los sacrificios que estos pueden haber estado haciendo. No dejen para mañana lo que pueden hacer hoy. Hagan bien su trabajo. Espero que más familias no pasen por esto.
Gisela's Tip: Pídanles que revisen bien sus documentos antes de ofrecer fechas de cierre entre otros.
Loan Officer
FHA 30 Year Fixed Florida
Perseverance and a lot of help made this mortgage process go smoothly!
Marcos was an amazing help and really went above and beyond to make sure the process was smooth!
Loan Officer
Conventional 30 Year Fixed Florida
Thank you!
We thank you and appreciate all your help. Even though we were delayed due to the pandemic, we are grateful for the service you have given us.
Loan Officer
FHA 30 Year Fixed Florida
Highly Recommended!
David Meyers is who you want to deal with when financing your home. This guy knows what he's doing! He is very good at making sure you understand the process, your options and provides an accurate timeline for the who, what, where, when activities that will be coming your way. He made this process very comfortable and was available 100% of the time throughout the entire journey. You can't go wrong with David.
Loan Officer
Other 30 Year Fixed Arizona
Exceptional Service
Everyone did a great job. I was very pleased with all the help and information I received.
Sandra's Tip: Be organized!
Conventional 30 Year Fixed Georgia
