Jet HomeLoans, LP

85% of customers would recommend Jet HomeLoans, LP

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Customer Reviews

4.5 of 5
840 Reviews
Responsiveness 90%
Product met needs 96%
Competitive rate 89%
Real Estate Pro Reviews 15
April 19, 2022 at 6:47 PM
Recommend's Donny

Dream Home

From the first day we contacted Donny through our closing date he was everything we needed to make this a seamless transaction. The entire team was personable and transparent. They kept us informed with everything we needed to know and how to close. T

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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April 18, 2022 at 10:28 AM
Recommend's Joseph A.

Review

First, let me say that Carrie Callahan, Kathy Willis and Chris Zalupski really helped save this loan and they treated me right. I really appreciate them for that! I couldn’t have asked for a better LO than Carrie! She’s definitely a bright spot at the company. Now, for the bad news.

Cameron's Tip: Stay away from Debbie

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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April 15, 2022 at 6:17 PM
Recommend's Joseph A.

JetHomeLoans Review

First, let me say that Carrie Callahan, Kathy Willis and Chris Zalupski really helped save this loan and they treated me right. I really appreciate them for that! I couldn’t have asked for a better LO than Carrie! She’s definitely a bright spot at the company. Now, for the bad news. I know that Debbie Bierer isn’t an employee of JetHomeLoans, but she is the absolute worst site agent in this world. It has been the worst possible experience that I’ve ever had in my life. From her giving me misinformation about closing dates to lying on my LO to being totally disrespectful and rude to me on numerous occasions. She is a terrible representation of Dream Finders and ultimately JetHomeLoans and she made this process hell. I just hope that you all will take a long hard look into her and her behavior with Dreamfinders and rectify it because what she has put me and my family through has been unfathomable. I have also seen plenty of reviews on her from different websites and it seems to be a pattern of behavior with her being this way to other customers. She should not be allowed to treat anyone else this way.

Cameron's Tip: Stay away from Debbie Bierer

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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April 12, 2022 at 5:54 PM

Above and beyond helpful!

Lisa was amazing throughout our entire 16 month new home build. She is very knowledgeable, kind, good hearted and professional! Lisa was the only one who kept us sane and laughing throughout our build.

Mary's Tip: Lisa is a wonderful communicator and knows what she’s doing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Jacksonville, FL
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April 06, 2022 at 10:38 AM

Residential Loan

Buying a new home and relocating to a new state can be stressful but Michael Lyons with Jet Loans made the process as easy as possible. He guided us every step of the way and explained each facet along the way.

Alberta's Tip: Gather all your documents and be prepared to upload them. Technology can be tricky sometimes so bring patience to the table.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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March 31, 2022 at 9:52 PM
Recommend's Gregory

Yulee Dream Home

The loan process was very smooth from beginning with Gregory Trew through the approval with Kathy Willis. Information was easy to provide through the website.

David's Tip: Always check the website and your emails so you provide information in a timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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March 29, 2022 at 9:08 PM

Inexperienced Loan Officer

The processor Kimberly B. was the best!!! The loan officer on the other hand was the absolute WORST! Very inexperienced and annoying

FHA Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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March 29, 2022 at 5:07 PM
Recommend's Ed

Forst time buyer

Navigating a first time purchase is intimidating. Ed was fantastic to work with. Seamless interaction, all questions answered, easy peasy.

Cynthia's Tip: the faster you get documents to your lender the faster you close. dont let them wait on you for anything and its a ridiculously easy process

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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March 24, 2022 at 8:50 AM

Outstanding experience with Angela!

We sold our home in another state but weren't yet ready to buy in NC because of poor credit scores. Angela helped me with ways to increase our credit score. I trusted her expertise and followed her guidance. Sure enough, we were able to close on a home within 6 months and raised our credit score by 100 points! She never gave up on us and did EVERYTHING she could to make sure we purchased a home. Even when we switched from town to town and from new construction to a house on the market w/ a fast closing. She is responsive, knowledgable, trustworthy, consistent, honest and straight to the point! She knows what she is doing so trust her guidance and she will get it done!

FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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March 23, 2022 at 4:32 PM
Recommend's Vincent

Excellent Service!!!

Vincent Marchione was such a great lender to work with! He would go out of his way to find answers for me anytime I needed him. He always answered the phone and was excited to hear from me. I couldn’t recommend a better lender to work with for buying a new home!!

Andrew's Tip: Ask for Vincent Marchione!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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Real Estate Professional
March 10, 2022 at 3:03 PM

A Wealth of Knowledge

Tracy is an amazing lender. His personality and customer service skills are top notch. Highly recommend him!

Other Florida
Branch: Jacksonville, FL
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March 10, 2022 at 10:17 AM
Recommend's Ed

Great Team

My wife and I used Jet HomeLoans to purchase our house. I was very impressed with my loan officer Ed Mayor and his team. Fantastic with communication...I think Ed took my call literally every time I reached out to him which is incredible. This guy is a mortgage guru he just knows his stuff inside and out he could explain any little detail I asked of him I mean he just instilled confidence in us the entire way and we were of course very grateful for that since my wife and I were on edge praying and hoping everything worked out. And sure enough, it worked out great. I sincerely recommend Ed and Jet HomeLoans.

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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Real Estate Professional
March 08, 2022 at 12:30 PM

Tracy is knowledgeable and has a lot of experience!

Tracey Hayes has the knowledge and experience you need to stay on top of the competitive and challenging market. Hustle and heart definitely sets him apart! I can trust him with my clients which is priceless.

Other Florida
Branch: Jacksonville, FL
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March 03, 2022 at 4:53 PM

Great communication and customer service!

We worked with Calvin, Gina Cruz and Allie Penny, and each one of them was efficient, friendly, very helpful, and made the never-ending process bearable. We appreciate each and every one of them!

Franklin's Tip: Mortgages aren’t what they used to be. The paperwork is unbelievable, but everyone we worked with at Jet Home Loans was so helpful.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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March 02, 2022 at 10:11 PM

Excellent service

Lisa was helpful, informative, and answered all of our questions in a timely manner.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Jacksonville, FL
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