Top Loan Officers for Jet HomeLoans, LP
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Reviews for Jet HomeLoans, LP
Best Loan Officer We Have Worked With!!
Felipe was very helpful and understanding of our housing needs. He is also knowledgeable and answered our questions quickly and in a timely fashion. I strongly recommend working with Felipe if you are buying, selling or refinancing your home in the competitive real state market of Central Florida.
FHA 30 Year Fixed Florida
Unhappy
I understand the builder delays had caused our loan process to be longer than expected, but to lose out on a much lower interest rate. We were to get a 1.9% in April 2021, but Jetloan couldn't lock us in so we were given 2.99%. I believe there was no-one there looking out for us even though I made many inquires to get locked. The processor was out of state and worked from home, so communication from her was challenging and most cases missing document and needed scanned immediately. Had no idea taxes per month were so high, told a much lesser dollar amount.
James's Tip: Not all clients are experts at buying homes or intimate with process, ask if they are familiar, walk the process explain what are expected added funds details
Loan Officer
VA 30 Year Fixed Florida
Dabney and His Team Are the Dream Team In Mortgage Lending!
Make sure before you choose your lender reach out to Dabney. This man is amazing. Gave me a plan that I followed, communicated with me throughout and now we are in our home! He answers the phone whenever you call him with a question or concern. If he doesn't which is rarely he will call you back almost immediately. I can't say enough good things about him and his team! Jackie is amazing and works hard for you every step of the way. With all their knowledge and experience you have amazing people on your side. The application process can be tedious and overwhelming but with the team at JetLoans by your side it makes it a lot easier. I'm also really happy about the communication during the loan approval process. You get constant updates as they happen. You have a dashboard as well to make uploading and signing documents a breeze. When I go to buy my next house I'll definitely be calling the team at JetLoans. Give them a try and you'll be on here writing a review like mine. Steve
Steve's Tip: Very informative, personable, treated like a person and not just a other loan.
Loan Officer
FHA 30 Year Fixed Florida
Best Loan Officer Ever!!!
As a Compliance Officer, I can be a tough customer :) Dabney and Vasken make the process so pleasant! They are both VERY professional, courteous, and on top of things. Fro. Getting our pre-approval over a weekend to being told that the certificate of occupancy not done the day of closing, Dabney made magic happen! CO was obtained but a backup plan in place before I even got the call, that is outstanding service! Always made time for my calls, questions, rate watch, closing schedule, required docs. I have been thru horrific home loan process previously, and Jet Home/FBC and Dabney and Vasken, made the process simple straightforward and pleasant!!! Thank you!
Leah's Tip: Partner with your loan officer. If they aren't being helpful, escalate because all should be as good as mine were.
Loan Officer
Conventional 30 Year Fixed Florida
Professional service
Andrew was great. He constantly stayed in contact with me and helped through any problems that arose throughout the loan process. Highly recommend!
Loan Officer
VA 30 Year Fixed NorthCarolina
Typical Lending Service
I wasn’t really happy with the overall service, but I can’t say it was any worse than experiences I’ve had in the past. It took forever to get a final closing disclosure that was actually accurate. In fact, even after notifying Donnie of errors on it prior to closing, it still didn’t get fixed and we had to wait on the day of closing. My home is in Texas and Donnie was in Florida. He didn’t really seem to be well-versed in how the Texas market operates. I felt like there was miscommunication from him regarding the interest rate and points as well. I was under the impression he got the rate without buying it down (that’s what I asked and what he told me), but days later I found out he bought it down. Lastly, his general attitude was “I know more than you” and seemed to be frustrated at questions I asked and clarifying information I wanted.
ADAM's Tip: Use a local lender. And don’t use a builder’s lender unless you absolutely have to in order to get incentives.
Loan Officer
Conventional 30 Year Fixed Texas
Totally Amazing
Joani and her entire team were simply amazing! They made the process from start to finish a total breeze. Joani and her team are professionals, but during the entire process, I never felt like just a file with a name on it. They were very helpful, friendly and made me feel at ease during the entire lending process.
Loan Officer
VA 30 Year Fixed Texas
Great experience working with Katie
Katie was very helpful with our first brand new property. Also having only our phone to use, she guided us thru difficult online processes for our loan. Katie #2, and Katie #1 our real estate representative worked great together which was great as well. Appreciate all the work both of these ladies did for us.
Loan Officer
Conventional 30 Year Fixed NorthCarolina
Seamless Process
My entire loan process was seamless and easy. My loan officer, Lee, was always available to answer any questions and put me at ease throughout the entire process. He was extremely knowledgeable and made the complicated terminology and process seem simple. I really liked the portal, it was easy to access documents and upload required content along the way. I'd definitely recommend Jet Home Loans to anyone looking to buy a home!
Loan Officer
Conventional 30 Year Fixed Florida
One of the best!
Andrew, along with the team at Jet loan went above and beyond to accommodate my husband and I. Andrew from day one was available every time I called and answered all my questions and concerns. As a result of his willingness to be available, we found it very easy to put our trust in this company. The whole process was smooth, kept us informed of everything going on and most importantly explained every step of the way. Anyone who makes time for their customers, the way Andrew came through for me, deserves my business. If you want fast and efficient on your side, Andrew is your go to lender for all things home loans!
Loan Officer
VA NorthCarolina
Great loan service
It was a great experience working with Andrew Pennink and the team at Jet Homeloans team. They were very responsive and I got a very competitive loan package. I will be using their team again in the future.
Loan Officer
Conventional 30 Year Fixed NorthCarolina
Make dreams come true
Love love love, wonderful person. Handles information and keeping in contact with you on updates. Handle things in a timely manner. Communication is great. I would truly recommend
FHA NorthCarolina
Amazing
Andrew and his team were amazing to work with! Quick, courteous, and extremely professional. He got my husband and I closed in less than 30 days! During this market it’s unheard of! I would recommend Andrew to anyone looking to purchase a home! The ease of the online application process and to be able to see everything going on with your loan is great. Getting up to date information as soon as it happens . I would give Andrew and jet a million stars if I could. 1000000/10 would definitely recommend!
Loan Officer
Conventional 30 Year Fixed NorthCarolina
Wonderful
Rebecca Shearer was very professional. She was amazing. I was in a difficult position and she help me get through the steps. I'm thankful to have her as my lender. She was great from beginning to finish every step of the way. I highly recommend
Tanay's Tip: They will make your dreams come true