Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Quality
Norm and FBC provided excellent service with the utmost professionalism. They were always welcoming and pleasant to work with with even when times felt demanding and stressful. They explained everything in detail and really took the extra time to make everything work for the buyers.
Aaron's Tip: Outstanding work. Provide same quality service to all future customers.
FHA 30 Year Fixed California
Done right!
I've used Heath for over 13 years and he's always been professional and gotten the job done quickly! His whole team really outdid themselves on my last home purchase and thats why I'll always use them/him!!
Loan Officer
Conventional Oklahoma
WFG National Title
The process of my refinancing was very smooth Even in the middle of a pandemic. I'm very happy with the services provided
Loan Officer
Conventional 30 Year Fixed Nevada
Absolutely Amazing!!
I've worked with Jennifer for over 5 years now on multiple loans. She goes absolutely out of her way to make sure you fully understand the process and is there with you throughout. I would highly recommend her and FBC!
Loan Officer
FHA 30 Year Fixed Florida
FBC
Jeff was very kind caring and understanding. He answered all of my question completely. If I didn't understand something he walked me through the process to understand.
Loan Officer
Conventional 30 Year Fixed Florida
Horrifying Experience
Started the loan process in March 2020. Contract on home purchase 5/3/20. Finally closed on 7/9/20. Shannon was misleading, berating, and snide. Very limited in communication, in fact all communication had to be initiated with an in person office visit. Many calls and texts went unanswered. As a buyer/consumer I was not represented well by Shannon or her management team. I was informed on three different occasions that I would be closing the following morning yet to have another underwriter dissect my file and request further info. It was not until the Seller's father (a personal friend of Shannon's) got aggravated that steps were finally taken to close my loan. Email chains were sent to the Seller, Sellers Agent, my Agent and the Title company that I was excluded from. Shannon was more interested in closing my loan for the Seller's benefit than mine. I was financially violated.
Angie's Tip: STAY AWAY
FHA 30 Year Fixed Nevada
Excellent service by Team Victor
During this process, Victor and Lisa were ALWAYS available to take my call and answer my questions. They were knowledgeable and right on top of my loan progress. Due to new construction build, I worked with them for about about one year. When the completion date approached, they made sure we were ready to close. I highly recommend Team Victor/FBC!
Loan Officer
Conventional 30 Year Fixed Florida
Refinance Opportunity
Krista was recommended by a friend. She was wonderful to work with, going out of her way to explain each step of the process and run the numbers in various ways to get the opportunity that made the most sense for me.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent Service
Gordon was very communicative and always answered my questions quickly. It was a pleasure to work with him.
USDA 30 Year Fixed Georgia
Great service
Don't settle for second best. Ana Maria is professional and gets the job done.
FHA Florida
Above and Beyond
The entire FBC team, led by Norm Bocci, went above and beyond what was to be expected at each and every opportunity. They regarded every question, concern or comment we had as another chance to excel. Their customer service is unparalleled and should be a model for their profession. Well done all!
Dennis's Tip: Be an active partner in the loan process.
Conventional 30 Year Fixed Florida
Services rendered
Wes was Professional and extremely knowledgeable in guiding me through the process. His experience and diligence is an asset to the consumer.
Loan Officer
FHA 30 Year Fixed Nevada
FBC Mortgage
Shelly was extremely helpful, responsive and professional. She provided guidance and was helpful when she explained various aspects of financing, etc. This process went so smoothly it was stress free and Shelly had alot to do with that. Stephanie Vera-Haygood, was also extremely helpful and responsive. What a great team of professionals at FBC. I would recommend them to anyone getting a mortgage.
Lyn's Tip: Prepare your documents early and FBC is a breeze.
Loan Officer
Conventional 30 Year Fixed Florida
Awesome job
Mike is not only my lender I refer to all my buyers but he refinanced my house twice when the rates dropped to all time lows. He got me an amazing interest rate and saved me two months of mortgage payments. I trust Mike that’s why I refer him to all my first time buyers because I know he will be there for them through the whole process. He always takes calls and is friendly and professional. He also does first time buyer programs which most lenders don’t bother. Mike is an awesome lender.
Dana's Tip: Get your paperwork together as fast and efficient as possible. That’s usually what holds the loan up.
FHA 30 Year Fixed California
Our New Home
FBC was great threw the processing my mortgage.
FHA 30 Year Fixed Florida
