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Reviews for Jeff Duncan
Jeff is Awesome
We recently closed on a mortgage with Jeff Duncan. This guy is a rock star when it comes to the lending business. He is extremely professional and to say that he is very responsive is an understatement. When I would call him, if he didn't answer immediately, he would typically return the call within minutes. I even emailed him over the weekend at times, assuming he would respond on Monday, but then shortly after my phone would ring and he would be answering my questions. We did a lot of work with Jeff around Thanksgiving and Christmas and he was always available. We even got a call from him late in the evening the day before Thanksgiving. He works tirelessly for you, his client. I would 100% recommend working with Jeff if you have the opportunity. On top of all of this, he even found an incredible loan product that other lenders couldn't touch. In fact, they weren't sure if it was real, as it was much better than what the rest of the market was offering. The next time we are looking to make a real estate purchase, we will certainly reach out to Jeff. It was the best experience we have had working with a lender.
Daniel's Tip: Just call Jeff...
Other 15 Year Fixed Florida
Excellent
Jeff made it simple & easy
Conventional 30 Year Fixed Florida
Open, Honest, and Excellent
Jeff spent hours with me over the phone, answering all my questions and teaching me the ins and outs of the loan process, home-buying process, laws, seller vs buyer vs lender responsibilities, and more. Not only is he friendly, professional, honest, and down-to-earth, but he managed to get me the best rates I could have asked for, as affirmed by other professionals and friends. He more than earned my choice as my lender.
Samuel's Tip: Ask all the questions you have and fill in your knowledge gaps.
Conventional 15 Year Fixed Florida
Awesome Customer Service
We can't thank Jeff enough for how he broke everything down and explained everything during every step of the process. Jeff was very professional and patient. We will definitely use FBC Mortgage again if we make another purchase or refinance.
Conventional 30 Year Fixed Florida
Jeff does it again!
This is the 3rd property we have used Jeff for the financing. All 3 have been great experiences with him. He is knowledgeable and very responsive to all questions. Would recommend him to anyone.
Conventional Florida
Great big ‘Thank You’ to Jeff
We hope FBC Mortgage is paying Jeff a proper salary. We were amazed how courteous, helpful, and kind he is! That’s just his personal side. His clear and confident manner in which he walked us through the process was refreshing. He clearly understands the mortgage industry and how to best serve FBC clients. We were incredibly fortunate to work with him.
David's Tip: Call Jeff!
FHA 30 Year Fixed Florida
Excellent Customer Service and Knowledge
Jeff and his team were excellent throughout the whole process. The wife and I were 1st time buyers and they supported us the whole way. Even when we asked countless questions they responded quickly and never made it feel like a stupid question(most were). Would highly recommend!
Martyn's Tip: If you have a question, ask it. They will answer you and not make you feel small or stupid for asking.
FHA 30 Year Fixed Florida
Reliable and dependable advisor
Jeff is a consummate and knowledgeable professional who is not only thorough but who helps tell you what to expect next and then follows up at every step. Moreover, he really listened when I asked him to recognize that I was buying the home by myself. You cannot imagine the number of tasks, details, and go-dos there are, on top of selling a home in another location, starting life in a new location, and beginning a new job. I asked him to help me with the details, and he was always quick to highlight timelines and call me to make sure I got him what was needed so we could stay on track. I sincerely appreciate the coaching and counseling as well along the way. I am sincerely appreciative for the opportunity to work with Jeff.
Conventional 15 Year Fixed Florida
Works Miracles
Jeff Duncan is an excellent and very thorough loan officer. We were working with someone before him and they back out for no reason at the last second. Jeff listened to our situation and worked very hard to ensure we were taken care of. We would not have the beautiful home we have today if it wasn't for him. If anyone is looking for a great experience please utilize Jeff for all your lending needs.
VA Florida
Trust is the one word I would use to describe my loan officer
I have been working with Jeff Duncan and his staff for 8 years. As a Realtor, I've never worked with a more competent lender. He is always responsive to his clients, and very knowledgeable on all aspects of their options for lending. I have used him for my personal mortgages twice now. I would never think about using anyone else, and I've worked with a lot of lenders over the years.
Karen's Tip: Ask him the hard questions. He will be totally honest with you. Other lenders say, "no problem," and then they do not deliver.
Conventional 30 Year Fixed Florida
TOM
Excellent couldn’t be more satified
Conventional 15 Year Fixed Florida
FBC Mortgage
From the first call until after closing, Jeff Duncan and his team were efficient, friendly, patient, professional and thorough. They made me very comfortable throughout the lending process. Jeff was in constant communication with me and I cannot thank him enough. This is my second time working with Jeff. He and his team guided me through the whole process every step of the way.
Melanie's Tip: I highly recommend Jeff Duncan and his team for all your mortgage needs. 5 stars!!
Conventional 30 Year Fixed Florida
FCB made it easy!
Jeff made the process easy. We always knew exactly where things were in the loan process and everything closed on time with no drama. Couldn't be happier.
Conventional 30 Year Fixed Florida
Professional and helpful
FBC and Jeff Duncan helped me purchase my first home. Their professionalism and knowledge were invaluable.
Conventional 30 Year Fixed Florida
5 star experience
Jeff Duncan and the FBC team were incredible. The teams professionalism, communication, follow up, thoroughness and integrity was a true testament to their dedication to their clients. They ensure our education on the process and provided our family with ease and comfort throughout this journey.
Conventional 30 Year Fixed Florida
Excellant
Go nowhere else, Jeff, Alice and their team are the best.
Conventional 30 Year Fixed Florida
Exceptional service
Jeff at FBC made our mortgage process very easy. His sound financial advice and knowledge of the current market is exceptional. I would recommend FBC to anyone in need of a mortgage.
Conventional 30 Year Fixed Florida
Excellent guided service
Jeff was an amazing Loan Officer. He answered very clearly and succinctly any and all questions I had about the process not only regarding the loan but buying a home in general. As a first time home buyer I found this guided knowledge from Jeff a huge tool in helping me through the process. His team and their process were helpful in making sure I got them what they needed and pushed me to make sure I stayed on track throughout the entire process. If you are in search of closing on time and have a smooth and easy process, along with helpful answers along the way, then I would highly recommend Jeff and FBC.
Daniel's Tip: Don't be afraid to ask a question, even if it isn't related to a loan. Jeff is helpful in all aspects of home buying.
Conventional 30 Year Fixed Florida
Excellent
The process was fast and super simple. Online forms were easy to use and correspondence was fast and easy to understand. Excellent.
Conventional 30 Year Fixed Florida
Jeff Duncan
I have worked with Jeff over the past 18 or more months as I have searched for the right home to purchase. Jeff has always been there and followed up promptly. I could not have asked for a better person to service my account. Jeff is one in a million.
Laurie's Tip: Check in early
Conventional 30 Year Fixed Florida
