Jeff Duncan

100% of customers would recommend Jeff Duncan

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Customer Reviews

5 of 5
142 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 99%
22 days ago at 8:35 AM
Recommend's Jeff

Amazing service

Jeff is literally the most amazing service professional I may have worked with. During a stressful time he communicated consistently, quickly, and effectively. He was patient and helped me get exactly where I needed to go. I would recommend him to anyone and everyone going through a loan process.

Jeremy's Tip: reach out to jeff as early as possible. It will help ease your process

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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27 days ago at 3:42 AM
Recommend's Jeff

Beach house

Excellent service and very prompt in addressing our questions/concerns

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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August 27, 2020 at 9:55 AM
Recommend's Jeff

Excellent Service and Performance Again

This is the third loan that Jeff Duncan has help with and his communication and follow-up are spot on.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 26, 2020 at 10:06 AM
Recommend's Jeff

Powers review

All were excellent and things were done in a timely manner

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 24, 2020 at 6:06 PM
Recommend's Jeff

BEST Loan process ever!

We used Jeff for the initial loan on the house 2 years ago; the refinance was even faster! Jeff got us a 2.5% interest rate & 15 year loan. We are VERY happy. Do not hesitate to contact them!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 10, 2020 at 9:47 AM
Recommend's Jeff

FBC

Jeff was very kind caring and understanding. He answered all of my question completely. If I didn't understand something he walked me through the process to understand.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 06, 2020 at 10:30 PM
Recommend's Jeff

Jeff does it again!

This is the third time I have used Jeff's services. He is always helpful and offers great guidance. He listens and presents great options to help you reach your goals.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 05, 2020 at 4:08 PM
Recommend's Jeff

3rd time is a charm, just like the first two!

I contacted Jeff to determine if it made sense to refinance our mortgage (after doing so around this time last year). With rates falling, Jeff was able to secure another great rate for our primary mortgage! Thanks again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 27, 2020 at 8:42 PM
Recommend's Jeff

3rd time is a charm, just like the first two!

I contacted Jeff to determine if it made sense to refinance our mortgage (after doing so around this time last year). With rates falling, Jeff was able to secure another great rate for our primary mortgage! Thanks again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 5:19 PM
Recommend's Jeff

off the charts successful

this is my second loan through Jeff at FBC. I have already recommended Jeff to several of my friends in case they are looking for someone. Jeff, Alison and the whole team treated me like a member of the family. They walked me through every step and provided me with guidance I needed to purchase another town home. My first loan was a 15 year fixed and second was a 30 yr fixed.

George's Tip: I do not have any. Do NOT change a thing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2020 at 10:56 AM
Recommend's Jeff

Thank you FBC Mortgage

Thanks to Jeff Duncan with FBC Mortgage and Debbie Heitzman with Aurora Title Company for providing excellent customer service and support as we refinanced our home. Jeff and Debbie were always available and more than willing to help answer our questions.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 13, 2020 at 9:43 AM

First Home

Jeff is awesome! He explained everything, made the process easy, and was always available.

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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May 27, 2020 at 3:25 PM
Recommend's Jeff

1st Class Service

Jeff is very knowledgeable and answered every question that we had with speed and accuracy. We could not ask for a better experience.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 23, 2020 at 12:16 AM
Recommend's Jeff

Amazing Communication, Trustworthy & Efficient

I couldn't have asked for a smoother loan process. Jeff had me pre-approved within an hour and had my entire loan clear to close in less than 2 weeks. Jeff always kept me informed and took the time to answer any questions that I had. I trust that Jeff always had my best interest in mind & this was so important to me, being a first time home buyer. I highly recommend him to anyone looking to purchase a home!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 16, 2020 at 12:30 PM
Recommend's Jeff

Awesome experience with FBC!

Jeff Duncan was very helpful and ultra fast in processing my refinance loan. I am well pleased with my experience working with Jeff at FBC a 2nd time now, and would definitely recommend him to anyone trying to obtain a home loan. He is very knowledgeable, easy to work with, answered all my questions very well, and helped me understand anything about the loan process that I did not understand. This refinance loan was able to get processed very quickly, allowing me to lock into a really low rate, and saving a significant amount of money from my original loan. The next time I purchase real estate, I will be returning to FBC and Jeff Duncan for my loan processing needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2020 at 6:27 PM
Recommend's Jeff

Excellent

Very personal and very helpful

Marie's Tip: Excellent mortgage company

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 9:52 AM
Recommend's Jeff

Leesburg

Everyone was very responsive.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 16, 2020 at 3:40 PM
Recommend's Jeff

Made it Happen, Perfect Timing

I was making the application March 13th, a few days before we got shut down with Covid-19, I didn't think it would become a reality because so much was happening all at the same time. We were to close by April 14th and Jeff along with Alice pulled it all together and we closed a week early on April 7th. They are an amazing group of people that you can trust to get the job done.

Jacqueline's Tip: When you apply have everything ready and get it to them asap, you'll be done and on your way ahead of schedule, the team is amazing but they do depend on you to do your part. As soon as I received my email of instructions, I got with it and within a few short weeks, I was signing my new loan..

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 15, 2020 at 10:17 AM
Recommend's Jeff

Condo Refinance

This is the third loan we've done with FBC. The experience each time was amazing. Over the years, we've financed 15 homes and would rate FBC as the best in professionalism, effectiveness, efficiency, ease of doing business, outstanding communications, on-line platform and general friendliness.

Steven's Tip: 1. Collect and organize your documents early in the process 2. Respond quickly and thoroughly to all request for information 3. Communicate with your loan office and processor during the process

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2020 at 12:16 PM
Recommend's Jeff

1465 Saturn Street - Mortgage

Jeff was extremely helpful every step of the way. I found him to be very knowledgeable and personable at the same time. I would highly recommend Jeff and FBC Mortgage to both family and friends.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 26, 2020 at 11:39 AM
Recommend's Jeff

Condo

Jeff was awesome. He and his staff made us feel like we were his only client. There patients and professionalism is unmatched.

Bradley's Tip: Be prepared to be elated

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 20, 2020 at 10:13 AM
Recommend's Jeff

Outstanding!

Refinanced with Jeff because of his outstanding service.

Adam's Tip: Meticulous, patient, informative. Great communication.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 03, 2020 at 6:30 PM
Recommend's Jeff

Excellent service

Our realtor gave us a list of mortgage vendor and we choose FBC. Glad we did. We had the option of using our home bank or a local Florida lender. Because of potential complications we choose FBC. Jeff was so helpful as we purchased Florida property from out of state while continuing our busy jobs. No matter how many crazy questions we had, he was patient, knowledgeable and took all in stride. He was prompt in getting back to us. Closing went off without a hitch! Thanks Jeff for looking out for our interests.

Park's Tip: Ask as many questions as come up before the draft closing documents are prepared. We had to sign 3 drafts which was fine, but cumbersome.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 25, 2020 at 4:16 PM
Recommend's Jeff

Highly Recommend Jeff!

Jeff provided us with the most professional, courteous and thorough service. He is very knowledgeable and made our experience as seem less as possible. We highly recommend Jeff and his staff!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 19, 2020 at 11:05 AM
Recommend's Jeff

Review for 570 Timuquana Dr

Jeff was absolutely awesome! He made everything so easy and made this process pain free. We are super happy we went with FBC, thank you so much!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 3:21 PM
Recommend's Jeff

Cash out home loan

Everything went very easy and professional. It is always a pleasure to work with Jeff as we also had used him years ago.

Terry's Tip: I recommend FBC and their staff to my friends.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 14, 2019 at 6:06 PM
Recommend's Jeff

Its a Wonderful Purchase

Jeff Duncan and his team took us through the maze of the mortgage purchasing documents with ease. Everything was explained. When we had questions, they were available with answers.

Roy's Tip: Sit back and enjoy the ride!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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