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Reviews for Jeff Duncan
Great big ‘Thank You’ to Jeff
We hope FBC Mortgage is paying Jeff a proper salary. We were amazed how courteous, helpful, and kind he is! That’s just his personal side. His clear and confident manner in which he walked us through the process was refreshing. He clearly understands the mortgage industry and how to best serve FBC clients. We were incredibly fortunate to work with him.
David's Tip: Call Jeff!
FHA 30 Year Fixed Florida
Excellent Customer Service and Knowledge
Jeff and his team were excellent throughout the whole process. The wife and I were 1st time buyers and they supported us the whole way. Even when we asked countless questions they responded quickly and never made it feel like a stupid question(most were). Would highly recommend!
Martyn's Tip: If you have a question, ask it. They will answer you and not make you feel small or stupid for asking.
FHA 30 Year Fixed Florida
Reliable and dependable advisor
Jeff is a consummate and knowledgeable professional who is not only thorough but who helps tell you what to expect next and then follows up at every step. Moreover, he really listened when I asked him to recognize that I was buying the home by myself. You cannot imagine the number of tasks, details, and go-dos there are, on top of selling a home in another location, starting life in a new location, and beginning a new job. I asked him to help me with the details, and he was always quick to highlight timelines and call me to make sure I got him what was needed so we could stay on track. I sincerely appreciate the coaching and counseling as well along the way. I am sincerely appreciative for the opportunity to work with Jeff.
Conventional 15 Year Fixed Florida
Works Miracles
Jeff Duncan is an excellent and very thorough loan officer. We were working with someone before him and they back out for no reason at the last second. Jeff listened to our situation and worked very hard to ensure we were taken care of. We would not have the beautiful home we have today if it wasn't for him. If anyone is looking for a great experience please utilize Jeff for all your lending needs.
VA Florida
Trust is the one word I would use to describe my loan officer
I have been working with Jeff Duncan and his staff for 8 years. As a Realtor, I've never worked with a more competent lender. He is always responsive to his clients, and very knowledgeable on all aspects of their options for lending. I have used him for my personal mortgages twice now. I would never think about using anyone else, and I've worked with a lot of lenders over the years.
Karen's Tip: Ask him the hard questions. He will be totally honest with you. Other lenders say, "no problem," and then they do not deliver.
Conventional 30 Year Fixed Florida
TOM
Excellent couldn’t be more satified
Conventional 15 Year Fixed Florida
FBC Mortgage
From the first call until after closing, Jeff Duncan and his team were efficient, friendly, patient, professional and thorough. They made me very comfortable throughout the lending process. Jeff was in constant communication with me and I cannot thank him enough. This is my second time working with Jeff. He and his team guided me through the whole process every step of the way.
Melanie's Tip: I highly recommend Jeff Duncan and his team for all your mortgage needs. 5 stars!!
Conventional 30 Year Fixed Florida
FCB made it easy!
Jeff made the process easy. We always knew exactly where things were in the loan process and everything closed on time with no drama. Couldn't be happier.
Conventional 30 Year Fixed Florida
Professional and helpful
FBC and Jeff Duncan helped me purchase my first home. Their professionalism and knowledge were invaluable.
Conventional 30 Year Fixed Florida
5 star experience
Jeff Duncan and the FBC team were incredible. The teams professionalism, communication, follow up, thoroughness and integrity was a true testament to their dedication to their clients. They ensure our education on the process and provided our family with ease and comfort throughout this journey.
Conventional 30 Year Fixed Florida
Excellant
Go nowhere else, Jeff, Alice and their team are the best.
Conventional 30 Year Fixed Florida
Exceptional service
Jeff at FBC made our mortgage process very easy. His sound financial advice and knowledge of the current market is exceptional. I would recommend FBC to anyone in need of a mortgage.
Conventional 30 Year Fixed Florida
Excellent guided service
Jeff was an amazing Loan Officer. He answered very clearly and succinctly any and all questions I had about the process not only regarding the loan but buying a home in general. As a first time home buyer I found this guided knowledge from Jeff a huge tool in helping me through the process. His team and their process were helpful in making sure I got them what they needed and pushed me to make sure I stayed on track throughout the entire process. If you are in search of closing on time and have a smooth and easy process, along with helpful answers along the way, then I would highly recommend Jeff and FBC.
Daniel's Tip: Don't be afraid to ask a question, even if it isn't related to a loan. Jeff is helpful in all aspects of home buying.
Conventional 30 Year Fixed Florida
Excellent
The process was fast and super simple. Online forms were easy to use and correspondence was fast and easy to understand. Excellent.
Conventional 30 Year Fixed Florida
Jeff Duncan
I have worked with Jeff over the past 18 or more months as I have searched for the right home to purchase. Jeff has always been there and followed up promptly. I could not have asked for a better person to service my account. Jeff is one in a million.
Laurie's Tip: Check in early
Conventional 30 Year Fixed Florida
3rd house bought using Jeff Duncan at FBC
Jeff called and talked me through the process. He always called to let me know an important email was coming that needed my attention. I do not regularly check my emails so his “heads up” reminders were so valuable.
Joni's Tip: Call Jeff Duncan
Conventional 30 Year Fixed Florida
3rd house bought using Jeff Duncan at FBC
Jeff called and talked me through the process. He always called to let me know an important email was coming that needed my attention. I do not regularly check my emails so his “heads up” reminders were so valuable.
Joni's Tip: Call Jeff Duncan
Conventional 30 Year Fixed Florida
?
As usual, Jeff was awesome!! Always a pleasure to work with.
Conventional 30 Year Fixed Florida
Amazing service
Jeff is literally the most amazing service professional I may have worked with. During a stressful time he communicated consistently, quickly, and effectively. He was patient and helped me get exactly where I needed to go. I would recommend him to anyone and everyone going through a loan process.
Jeremy's Tip: reach out to jeff as early as possible. It will help ease your process
Conventional 30 Year Fixed Florida
Beach house
Excellent service and very prompt in addressing our questions/concerns
Conventional 30 Year Fixed Florida
Excellent Service and Performance Again
This is the third loan that Jeff Duncan has help with and his communication and follow-up are spot on.
Conventional 15 Year Fixed Florida
Powers review
All were excellent and things were done in a timely manner
Conventional 30 Year Fixed Florida
BEST Loan process ever!
We used Jeff for the initial loan on the house 2 years ago; the refinance was even faster! Jeff got us a 2.5% interest rate & 15 year loan. We are VERY happy. Do not hesitate to contact them!
Conventional 15 Year Fixed Florida
FBC
Jeff was very kind caring and understanding. He answered all of my question completely. If I didn't understand something he walked me through the process to understand.
Conventional 30 Year Fixed Florida
Jeff does it again!
This is the third time I have used Jeff's services. He is always helpful and offers great guidance. He listens and presents great options to help you reach your goals.
Conventional 20 Year Fixed Florida
3rd time is a charm, just like the first two!
I contacted Jeff to determine if it made sense to refinance our mortgage (after doing so around this time last year). With rates falling, Jeff was able to secure another great rate for our primary mortgage! Thanks again!
Conventional 30 Year Fixed Florida
3rd time is a charm, just like the first two!
I contacted Jeff to determine if it made sense to refinance our mortgage (after doing so around this time last year). With rates falling, Jeff was able to secure another great rate for our primary mortgage! Thanks again!
Conventional 30 Year Fixed Florida
off the charts successful
this is my second loan through Jeff at FBC. I have already recommended Jeff to several of my friends in case they are looking for someone. Jeff, Alison and the whole team treated me like a member of the family. They walked me through every step and provided me with guidance I needed to purchase another town home. My first loan was a 15 year fixed and second was a 30 yr fixed.
George's Tip: I do not have any. Do NOT change a thing.
Conventional 30 Year Fixed Florida
Thank you FBC Mortgage
Thanks to Jeff Duncan with FBC Mortgage and Debbie Heitzman with Aurora Title Company for providing excellent customer service and support as we refinanced our home. Jeff and Debbie were always available and more than willing to help answer our questions.
Conventional 15 Year Fixed Florida
First Home
Jeff is awesome! He explained everything, made the process easy, and was always available.
Conventional 30 Year Fixed
