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Reviews for Heath Jenkins
Refinance
I was severely disappointed by the process with this company. I received incredibly poor communication, customer service and professionalism. Waited 3 to 4 weeks at a time without Hearing anything then get emails at 10-11 oclock or rushed phone calls. Was told one closing date, signed documents, to be told nope there are other details. Then the evening before when I reached out about timing, there were issues that could have easily required a court order that would have firther delayed the process. The company knew in MAY the court order and waited until 17 hrs before closing to disclose concerns. Nothing about the process was explained, and ai literally made my way through this blind. Multiple OUTSIDE agencies called to verify information without any communication from the lender. I voicesld concerns about this communication to L.fullbright, and H. Jenkins without any appropriate response.
Jessica's Tip: Dont use this company. Just use someone else.
FHA 30 Year Fixed Oklahoma
Only way to go
Heath and Acacia were very helpful and always kept me informed on what was happening next. From start to finish they took care of me and got the job done. They did not make me jump through a bunch of hoops or beat around the bush they were to the point and made things happen. If you are looking to purchase or refinance like myself this is the place for you.
Other 30 Year Fixed Oklahoma
New home finance with FBC
As a first time home buyer, I was very pleased with the entire lending process I experienced with FBC. The builder immediately reached out to FBC to discuss my status as a military veteran and provide me with the URL to start the lending application. The online loan application was very simple to use and made uploading required documentation very simple. The FBC team kept me well informed throughout the lending process and were always very professional and courteous and quick to respond to any questions I might have.
VA 30 Year Fixed Oklahoma
Review for a winning team
everything from start to finish went about as well as it could have.it was a big job for me to apply and receive my home loan..im sure that a lot of people helped to make my dreams come true..a special thanks to Heath ,for me he was the star of the show..he put a lot of time and effort into my application and because of him I came out on the winning side...thank you so very much👍
Michael's Tip: be patient, supply all the needed info as soon as possible,it takes time doing your part will help them do there part faster
Conventional 30 Year Fixed Oklahoma
Acacia Hall was the BEST!
WE worked directly with Acacia Hall with is on Heath Jenkins team and had the best experience one could ask for despite the complex nature of our loan given multiple business lines. She was patient, helped us look at all the pros and cons of every decision and truly went above and beyond. My partner and I are realtors and look forward to directing our own clients to her for help both in Oregon and Washington!
Alisha's Tip: Have your documents ready to go, if you don't give Acacia the power to retrieve them for you. She was so helpful in gathering everything we needed if we personally had troubles doing so.
Conventional 30 Year Fixed Oregon
Wonderful Experience
Heath and his team worked to make our dream of owning a home come true. As a first time home buyer, I had tons of questions, and they answered them promptly and with kindness. Their guidance throughout the process helped us get to where we needed to be to close. I spoke with other lenders before working with FBC, and the experience I had was so much better with Heath’s team.
FHA 30 Year Fixed Oklahoma
Wonderful people, wonderful company. They are there with you from beginning to the end .
My experience with them were Excellent I would love to continue doing business with them Lisa Sein is jut amazing. 👍👍💯💯
Conventional 30 Year Fixed Oklahoma
Easy Peasy
This was an incredibly easy process from inquiry to closing. Heath was upfront every step of the way utilizing an awesome platform that outlined each step, allowed paper work to be filled out and signed. If I had questions, Heath was there. When something was needed, they let me know and we worked together to get the info needed.
Conventional 15 Year Fixed Oklahoma
Great as always
Once again, Heath and his team made the process of purchasing investment property smooth and seamless. Thanks again to the team for helping us.
Conventional 15 Year Fixed Oklahoma
Best Experience
A friend told me of the experience he and his wife had financing their home with FBC, so my wife and I did as well. Heath and the team were great from the start. Started with a call from Heath, explaining the process, with this team sending everything we needed to complete the application. FBC kept us in the loop for every step, and we closed a week earlier than expected. Great experience, great staff, great process.
Conventional 15 Year Fixed Oklahoma
Heath is the Best
This is our third time working with Heath. I wouldn't hesitate to use him again or to refer others to him.
FHA 30 Year Fixed Oklahoma
Pond Creek
730 West Broadway
Conventional 30 Year Fixed Oklahoma
Absolutely great rate and great overall experience!
Heath really took care of us, thinking about things that were good for our family and situation. I felt like he was trying to get the best financial product for me rather than just trying to sell me on more than I need. Absolutely great rate and great overall experience!
Conventional 30 Year Fixed Oklahoma
Timely and informative
I enjoyed working with Heath’s team. They made it easy and convenient.
Trina's Tip: Be prepared with changes in the cash to closing amount if your closing date changes. It could be difficult to come up with a large amount in a short amount of time.
FHA 30 Year Fixed Oklahoma
Excellent Experience
Heath and FBC Mortgage did an excellent job leading my wife and I through the refinance process (excellent interest rates were also good to see). We had two loans for properties in two different states. FBC made the closing process simple with a single session which did not require any out of state travel. Thanks Heath & Team! Frank
Conventional 15 Year Fixed Oklahoma
Done right!
I've used Heath for over 13 years and he's always been professional and gotten the job done quickly! His whole team really outdid themselves on my last home purchase and thats why I'll always use them/him!!
Conventional Oklahoma
easy refi
Everything went very smoothly. Quick and easy process.
Conventional 15 Year Fixed Oklahoma
Another great experience
Once again, the team at FBC in Edmond was great with our purchase of investment property.
Conventional 15 Year Fixed Oklahoma
Great as always
This is the 5th loan we've received with Heath and everything was seamless as usual. We appreciate the access to him at any time to answer questions and to put our minds at ease.
Conventional 15 Year Fixed Oklahoma
Very Informative and Helpful
Heath and team were patient with us and helpful all along the way. I asked many questions and he and his team were always ready and available to assist us!
Conventional Other Oklahoma
Very well done
We enjoyed working with Mr. Jenkins. His knowledge of the industry helped make our loan process very seamless in a timely manner!
Julio's Tip: NA
Lender Response
Sorry If a 1 was checked it was operator error. Probably thought 1 was the best. As we felt you guys did a great job. Keep well, Nancy OlmosConventional 30 Year Fixed Washington
Great experience
I had a great experience with Heath and his team! He made the process go very smooth. I absolutely recommend him if you have any mortgage needs!
FHA 30 Year Fixed Oklahoma
Thank you!!
Heath, thank you so much for helping me get out from under my previous loan and saving me a full 2%!! This has taken a HUGE stress off my life as you know, and I want you to know I have mountains of gratitude for your professionalism and the time you took to run all the different numbers to find the best deal for me at this hard time in my life. Thank you so much.
FHA 30 Year Fixed Oklahoma
Clinton
Heath and his team were very helpful and informative and a Bonus they were extremely kind in doing so
FHA 30 Year Fixed Oklahoma
FBC is the Best
I've used them for two mortgages now. Heath goes above and beyond to ensure I get the best deal and everything goes as smoothly as possible.
FHA 30 Year Fixed Oklahoma
First House!
My wife and I had just bought our first home with the help of FBC. The process was smooth and FBC did a great job of keeping it low stress.
Conventional 30 Year Fixed Oklahoma
