FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13811 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 13, 2020 at 6:04 PM
Recommend's Kelly

Great service

I receive a great service during the process of purchasing my house.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 13, 2020 at 10:50 AM

Great communication!

Seymoine and her team had such great communication with me through the complete process. I could always reach anyone if I had questions on anything,even on weekends, or later in the evening. Talked me through the process, and always very nice and always prompt.They kept everything on track and moving forward to close on time! Highly recommend to anyone, including family. GREAT EXPERIENCE & Good people!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 13, 2020 at 10:44 AM

Thoughtfulness

I think the loan office could have made time to connect more with me and be more thoughtful of making connections with the client during the process of the loan.

Clara's Tip: This is your dream to buy a home make every effort and be very patience through the process and with those that are suppose to be making it an easy process for you. Event they are not kind, you should be.

Conventional 30 Year Fixed Georgia
Closed on time
Loan met my needs

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August 12, 2020 at 9:44 PM
Recommend's Kelly

Excellent customer service and care

thank you so much for the excellent service and care.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 12, 2020 at 6:55 PM
Recommend's Kelly

Excellent Experience!!!

As a first time home buyer purchasing a brand new build, we were very nervous about the unknowns. Kelly and everyone at FBC made the experience super easy and were available to answer any question we had at any time. I am so thankful that we were able to work with them!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 12, 2020 at 4:56 PM
Recommend's Mike

Thanks for the help

Mike was clear, concise, and easy to work with. Him and his team are there to work with you. They are not afraid of sharing what your requirements are. Mike was extremely helpful and was available to answer my questions.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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August 12, 2020 at 4:29 PM

Customer service is still the king

Paul and Doyle were my loan men,but I delt with Paul most of the time. I explained to Paul I was not computer Literate and I didn’t have a computer and everything had to be done by IPhone.Paul didn’t have a problem with it.He walked me through everything and when it couldn’t be done by phone,We did it in person.Between Paul and Karen my agent. I couldn’t be happier.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 12, 2020 at 3:27 PM

Timely and Detailed

Eric was always available for questions regarding our mortgage. He gave timely responses. He was also helpful in giving me detailed instructions for paperwork I had to retrieve. I am so thankful that he was there to help us through our mortgage application!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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August 12, 2020 at 3:26 PM
Recommend's Kevin

Communication is Everything

This is our second go around refinancing with Kevin at FBC. Both times, he had excellent communication and always answered any questions we had, no matter how naive. We truly felt he cared about making sure we weren’t blindsided by anything. Highly recommend.

Loan Officer
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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August 12, 2020 at 2:54 PM

Great Services

Margaret, Janice and Jonathan were great throughout my loan process. They all communicated clearly with the documents they need from me. I felt the process was very smooth, and I have been through this process several times. Margaret called me when the interest rate was at its lowest, I am great full to lock in my house at 2.85%, by far the best rate.

Danny's Tip: Be ready to close when they call you. Get all your documents in line, so the process can keep flowing as there will always been bumps in the road.

Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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August 12, 2020 at 2:20 PM

Always Awesome

We have worked with Dabney several times. He is always professional and very helpful. He has gotten us great rates and saved us alot of money over the years.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 12, 2020 at 2:05 PM
Recommend's Marci

Excellent Service and cooperation!

Marcie helped me buy my house and when I wanted to refinance I knew just who to go to! She and her team are experts in their field and make the loan process easy!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 12, 2020 at 1:40 PM
Recommend's Kevin

Excellent Experience

Kevin Young went above and beyond throughout the process of my loan. He was always available to answer any questions I had, kept me informed throughout the whole process, and exceeded any expectations at all times He went above and beyond and I would recommend him to anyone looking to purchase a home. He is extremely knowledgeable and thorough. Heidi Harper was also very helpful throughout and communicated anything I needed. She went above and beyond. They both were excellent.

Karen's Tip: Have all documents turned in on time. Look for emails as they come throughout the process. Ask questions.

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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August 12, 2020 at 1:09 PM
Recommend's Matt

So Easy To Work With

This is our third transaction with Matt Andre's team. Each time we're impressed with the ease of the process, the knowledge of the staff, and the competitiveness of the pricing. We won't be doing business with anyone other than Team Matt Andre if we can help it!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 12, 2020 at 12:52 PM
Recommend's Matt

Smooth and easy process

Our experience with FBC Mortgage was great!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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