Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
So Thankful
Chris Gonzalez was so wonderful, she answered all our questions, took our calls after hours and if she was't available promptly returned our calls once she was available. I would definitely recommend to anyone and everyone looking for a home loan.
Loan Officer
FHA 30 Year Fixed Texas
Excellent service with perfect personal care
Every step of the process was easy and effectively managed by a very professional loan officer. Mr Jenkins was a pleasure to work with throughout.
Kirk's Tip: Would not hesitate to recommend his services to anyone interested in a smooth & well performed real estate lending process.
Loan Officer
Conventional 15 Year Fixed Oklahoma
Smooth process
I refinanced my home with fbc because of the service and team of Kelly Taylor. Everyone has choices but you can’t go wrong picking Team Kelly. She keeps you informed and provides up to date loan interest rate info to help you decide your best options.
Melanie's Tip: Pick a loan officer that Is responsive. You will never be out of the loop with the great staff behind her. They really work hard to earn your business. I couldn’t be happier with the dedication and friendliness.
Loan Officer
Conventional 30 Year Fixed Florida
Mortgage Process
Jay through the process was very helpful. The people he had assisting him were a little difficult to deal with at times. They seem not to communicate with each other, requiring duplicate information or information at the last moments.
Freddie's Tip: Make sure you have proper email addresses, and read information correctly.
Loan Officer
Conventional 15 Year Fixed Florida
Great Experience with FBC
My husband and I just bought a David Weekly home, and we used FBC Mortgage as it is their preferred lender and their were incentives associated with using their lender. I was a little hesitant as I did read some reviews on FBC that were not favorable, but thankfully our experience was very good. We compared rates and they were competitive. As for Matt's team, they were very thorough and responsive when it came to our loan, and everything was done in a timely manner for us to receive our funding and keys to our new house. If there is one slight complaint, it would be not receiving the terms on our HELOC loan until I asked for them which ended up not being through FBC but GBC Bank but they were handling the transaction. Anyhow, overall they were great. We appreciate making the closing process so smooth for us and are thrilled that we closed on time with no issues.
Loan Officer
Jumbo 30 Year Fixed Florida
Exceptional Knowledge and Service
As a first time home buyer I was understandably nervous and afraid of something going wrong during the process. My Loan officer Kerwin, was so knowledgeable and reassuring. He along with everyone working on my loan at FBC made the process a dream. I am extremely happy and grateful.
Jasmine's Tip: FBC works hard to make sure you get into your dream home.
FHA 30 Year Fixed Georgia
N/A
I appreciated the hard work of the loan officer + processor to ensure a smooth transition from a conventional loan to an FHA loan at a competitive interest rate. However, at the time of closing, I was informed I had to pay an extra $500 due to a penalty fee based on an error made by the company regarding our interest rate (the penalty fee was $790 but the builder agreed to pay $290). Due to the delay in my closing process, I had to pay an extra month of rent + storage in order to have adequate moving time. Additionally, they declined $5000 in my savings account as part of my assets when assessing my ability to pay closing costs, although I clearly explained where the money had come from, adding undue stress to my experience.
FHA 30 Year Fixed Florida
Great Team
The entire team was knowledgeable, helpful, and transparent. The process was easy from start to finish.
Loan Officer
Conventional 30 Year Fixed Florida
Amazing experience!
David was amazing ! Very professional and always kept communication with me. I had a bad experience with a previous lender before and was hesitant on starting this journey again but David made me feel safe and comfortable with my pre approval. I closed escrow and I’m a home owner thanks to his hard work !
FHA 30 Year Fixed California
Easiest process ever
Matthew and team were great. Guided us through the entire process with precise patience. Communication was quick and they explained everything in layman's terms.
Freddie's Tip: Be patient Ask all questions as for them, no question is unimportant Before you spend any money, contact them first for guidance Check your emails consistently Respond promptly Keep accurate records Remember, they handle the finances not the building of your house
Loan Officer
FHA 30 Year Fixed Florida
Top notch service, with a painless process.
Never have I been through a smoother loan process. John and his team went above and beyond to ensure that everything was in place by our closing date. Couldn’t be happier about the whole process. Will refer to many, many, people. Thanks again John!