FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13797 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 18, 2019 at 10:24 AM

Stephanie Eaton

Sherri and her team was beyond amazing! They made my dream come true even when I lost hope of it happening. There attention to detail and fast service made me feel like I was their only customer! They made me feel like family. I have bought 4 houses and will say they have been the best team I have EVER worked with!

Stephanie's Tip: Hands down the best!

VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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September 18, 2019 at 10:20 AM
Recommend's Scott

Lender Review

good process and easy to work with

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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September 17, 2019 at 6:00 PM

FANTASTIC

Jeanne was fantastic to work with. She was so patient and understanding and held my hand through the whole thing. I don’t ever want to use another agent, and all my friends will know who to use!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 17, 2019 at 10:25 AM

Treated me like they actually cared!

Jaad along with Keith and Vickie were and absolute joy. They helped with EVERYTHING. This was my first home and they made sure they explained every step of the way!

Kynara's Tip: The quicker you get them what they are needing the more they interact! Don’t sit on the info get it to them ASAP because they are definitely on your side!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 17, 2019 at 7:41 AM
Recommend's Matt

Fast and Efficient

My loan through FBC was smooth even during a category 5 Hurricane, my team stayed in touch and walked me through the loan with professionalism, courtesy and consideration.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 17, 2019 at 12:44 AM

FBC Mortgage Team

The entire team at FBC Mortgage did an outstanding job throughout the entire loan process! We were notified every step of the way as to the status of our loan. The videos explained each and every process and were a great help. Communication was top notch and we always got an immediate response to any questions we had. A special shout out to Dawn Nichols for her personable service and expert advice! Paul and Pam Barmann

Conventional California
Responds quickly
Loan met my needs

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September 16, 2019 at 9:49 PM
Recommend's Matt

Matt Andre’s whole team was exceptional

I was impressed with every person I talked to from the very first person to the last.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 16, 2019 at 9:01 PM
Recommend's Maria

Wonderful Refinance Experience

Maria is a pleasure to work with. She handled our original mortgage and got us a great refinance rate less than a year later. She makes the process as easy as possible and I would highly recommend her to anyone looking for a (relatively) enjoyable mortgage experience.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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September 16, 2019 at 8:36 PM

Good job.

Thank you for doing a great job.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 16, 2019 at 7:51 PM

Southern Bliss

We relocated from Massachusetts to South Carolina and found the service and response time of your company to be excellent.

Howard's Tip: Make sure you get your application started with all relevant information readily available.

Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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September 16, 2019 at 7:51 PM

Southern Bliss

We relocated from Massachusetts to South Carolina and found the service and response time of your company to be excellent.

Howard's Tip: Make sure you get your application started with all relevant information readily available.

Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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September 16, 2019 at 5:24 PM

Excellent Service

Amanda was very professional and made the entire process easy. We highly recommend her and have already sent friends her way.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 16, 2019 at 12:46 PM
Recommend's Kevin

Chad and Heather Gray

Kevin was very professional. He was very helpful and always answered our questions. Our phone calls were always returned the same day. I would recommend to anyone using FBC Mortgage and having Kevin Young to help you along the way.

Chad's Tip: Call Kevin Young!!!!

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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September 16, 2019 at 11:51 AM

Extremely Satisfied with FBC

My experience with all parties involved was very professional and personal. Everyone working on my loan was extremely helpful and went out of their way to meet my needs. Thank you for the great customer experience.

Natalie's Tip: I thoroughly enjoyed the videos. As a visual and hands on learner, hearing and seeing the process in action was much better than just an email.

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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September 16, 2019 at 10:01 AM
Recommend's Kevin

Excellent customer service

With many options for a mortgage loan, the choices can be overwhelming and confusing at times. I initially thought about going with a different lender but am very pleased that I ultimately chose FBC Mortgage. My loan officer, Kevin Young, was easily accessible any time there were questions. I also must add that the extra attention, emails of explanation, complete with video in many instances, were very helpful. This is not my first home loan and I still found the videos useful. I think they would be invaluable to a first time home buyer.

Barry's Tip: If you have questions, ask. Listen to your mortgage team and follow their advice. They do this way more often than you or I do. Watch the videos included in your emails.

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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