RMC Home Mortgage, LLC

80% of customers would recommend RMC Home Mortgage, LLC

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Customer Reviews

4.2 of 5
218 Reviews
Responsiveness 82%
Product met needs 90%
Competitive rate 77%
Real Estate Pro Reviews 3

Reviews for RMC Home Mortgage, LLC

May 22, 2023 at 3:38 PM

Loan Process Review

I really enjoyed working with Pam. She stood by me through the whole thing even when it didn't look like I was going to get approved. She was always available when I needed to speak to her. She helped me with alternative options and she also demonstrated a lot of patience with me. I couldn't have asked to work with a better loan officer.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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May 19, 2023 at 6:50 AM

Thank you for a timely processing

Pamela and Sherry both made it happen in getting as the loan on time. There were issues along the way but Pamela very good in handling them with ease and professionalism.

Conventional Florida
Branch: Sanford, FL
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May 17, 2023 at 10:59 PM

Pam and Sherry

Pam and Sherry were outstanding throughout the whole process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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May 17, 2023 at 12:11 PM

Outstanding service to her customers.

Pamela did a great job listening to my needs and doing the extra work it took to make everything happen for our special circumstances. Without her attention to the details I think our loan would not have been approved and we would have lost our new home.

Eric's Tip: Be as transparent as you can be.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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May 16, 2023 at 7:43 PM

Thank You

About a month ago probably around April 15 or 16th I was in contact with Mr. Patrick from Leesburg in a community called Bradford Ridge. I let Mr. Patrick know that you come down with my daughter and look at the area. I did not know the builders re*****tion Maronda homes. Once in the community, I saw the homes that they had and loved the small community. The home that I was shown was called.Carlisle elevation C. The layout was outstanding and fit my family’s needs. Once I was satisfied with the neighborhood and the home now starts the process of getting a mortgage. I did the process with my daughter Ruby. And to be quite honest with you, I was a little apprehensive I did not think or trust that the process would go good. But then I met, and spoke to Miss Pamela Johnson. She made me feel at ease. She was completely courteous, even though at times I may have been a pain. Her staff Sherry was absolutely outstanding every step of the way they held my hand and helped us get this home. To say thank you would never be enough from the first time I registered going through the process getting the documents up to the date of closing. He could not have been more easier and more fulfilling, and to be honest, took a lot of weight off of me. This home is from my family and the people that work with Pamela Johnson and all of you. It made me feel welcome and I welcome all of you to my family. I have some friends from New York, who retired like I did, and I’m willing to come down and check out the area. I will most definitely give them everybody’s name and phone number. Hopefully they’ll be better than me again thank you and God bless. Richard Morales, and Ruby Morales.

Richard's Tip: Stay the course and trust in the people that are here to help you. hopefully you will get Pamela and Sherry as your team.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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May 05, 2023 at 4:08 PM

Completely Shady

If I could rate lower I would, but you have to at least give one star. Denton lied to us on several occasions with different items. He told my wife we had two days at a locked in rate and with a certain amount of credits. We responded the next day, within the timeframe and the rate was increased, there was no credit, and we were told he never told us the rate was locked or there were credits. Also, when confronted with financial information to counteract what he was telling us, he then passed the blame onto their investors in one of the most hilarious arguments seeing as I work in financing and investing myself. Never go with RMC, and definitely not Denton.

Pierce's Tip: Choose someone else.

Lender Response
Mr. Dean, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST).
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Branch: Sanford, FL
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April 21, 2023 at 10:24 AM

Pamela is a Rock Star

Despite Pamela's busy schedule she was excellent at communicating when she would be available to talk and was great at answering questions and assisting in any way she could with the whole loan process. She is excellent at her profession.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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April 19, 2023 at 1:51 PM

Unbelievably painless

After trying to buy a home for five years, when I was finally able to buy, I was prepared for it to be a nightmare like you hear most people describe the process. NOT AT ALL! Pam Johnson is a rockstar in the business! She was prompt, responsive, and understanding. For someone who had never made it that far in the process, she was very patient and explained things to me that I just didn't understand. I couldn't have been happier with her throughout the whole process!

Nathaniel's Tip: Search a list of mortgage do's and dont's, follow it, and when in doubt, ASK PAM. Always be forthcoming and honest throughout the entire process. Remember, them asking you lots of questions about your finances, while annoying, is nothing personal about getting into your business.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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April 08, 2023 at 8:14 PM

Great experience!

Pamela was very professional throughout the process of my loan, great representative for RMC and provided exceptional service!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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April 03, 2023 at 3:30 PM

More communication

Really hard worker just need well with communication scales but got the job done

Derrick's Tip: Just make sure they keep u up to date on the loan at all times no matter what

Conventional 30 Year Fixed Florida
Loan met my needs
Branch: Sanford, FL
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April 01, 2023 at 6:35 AM
Recommend's Denton

Dianna fritz

Everyone we dealt with was extremely nice and helpful. And always made the process as easy as possible.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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April 01, 2023 at 5:10 AM

Excelent professional

My family thanks Carolina Ortega for her support and excellent professional guidance for the success of our transaction and making our dream of buying our first home come true. She was always attentive to our calls to clarify doubts and concerns. We recommend it 100%

Ivan's Tip: Contact your loan officer for any question

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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March 20, 2023 at 9:12 AM
Recommend's Nichol

Helpful

Everyone did great. Special thanks to Nichol who was super helpful and educated us on the whole process!

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Wexford, PA
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March 01, 2023 at 9:44 PM
Recommend's Tom

Great

Very nice and helpful people

David's Tip: Continue breaking down steps as if clients have no financial knowledge

Loan Officer
VA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Dublin, OH
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March 01, 2023 at 9:44 PM
Recommend's Tom

Great

Very nice and helpful people

David's Tip: Continue breaking down steps as if clients have no financial knowledge

Loan Officer
VA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Dublin, OH
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