Kevin Townsend

96% of customers would recommend Kevin Townsend

Are you a customer of Kevin Townsend?

Customer Reviews

4.7 of 5
80 Reviews
Responsiveness 92%
Product met needs 96%
Competitive rate 90%
September 28, 2022 at 4:18 PM
Recommend's Kevin

An excellent experience

Communication was key. Kevin ALWAYS either answered his phone, or immediately returned calls and emails. I was extremely pleased with the entire process. He made it very simple.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 11, 2022 at 3:43 PM
Recommend's Kevin

Florida home

Very helpful always returns calls or text which is very important. Very knowledgeable and I would give him a raise

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2022 at 8:05 PM
Recommend's Kevin

Excellent loan officer

We loved our loan officer and his office personnel. They constant communicated and were so professional and friendly. Highly recommend them.

Robert's Tip: Be open and honest. Ask questions and provide all info quickly and accurately.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 30, 2022 at 5:38 PM
Recommend's Kevin

Best Experience

As a first time home buyer, I cannot express how great my experience was working with Kevin Townsend. He made my first experience relaxing; while also being knowledgeable, nice and very considerate. I’d 100% recommend this lender AND loan officer (Kevin) to anyone looking to purchase a home. Thank you!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 04, 2022 at 6:03 PM
Recommend's Kevin

Excellent

Kevin was phenomenal. Very helpful and encouraging throughout the process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 26, 2022 at 5:29 PM
Recommend's Kevin

Highly Recommend!

My loan officer Kevin was very helpful throughout my entire loan process. He consistently reached out with information and updates. I would highly recommend RMC Home Mortgage, Kevin and all of the staff that I interacted with throughout my process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 25, 2022 at 6:27 PM
Recommend's Kevin

Kevin Townsend

Kevin was very helpful as my loan officer. He wasn’t my realtor but acted quickly and always pickup his phone anytime I called him. He helped my resolve a big problem with the builder when they threaten to void my contract. For that I’m very grateful and knew I can always count on him.

LanChi's Tip: Once we were conditional approved. The process took too long. It would’ve been better if it was faster and not final approval on the closing date.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 25, 2022 at 10:40 AM
Recommend's Kevin

Advocacy is Everything!

Kevin was to the point and answered questions that I had. What happened towards the end is what stuck out the most - so many issues came up around closing on the builder side, but Kevin and the team advocated for me so that my dream of home ownership could be fulfilled. I appreciate all that was done!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 28, 2022 at 7:43 PM
Recommend's Kevin

Best Mortgage Company

Kevin and his team went above and beyond, especially Kevin for the first three or four months, kept in contact with us with updates and always had answers to every question me and my wife had. We can thank them enough, if it wasn't for them we would not be sitting in our dream home!! Thank you again!!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 11, 2022 at 9:03 AM
Recommend's Kevin

Loan Process

Kevin you and your team are true professional with great patience and attitudes. It was not always fun but we made it from beginning to end together. Thank you Kevin for all you all didto help us get in our new home.

Leon's Tip: Make sure you have All of the information you need or get it and keep handy from beginning to end. You will need some information more than once. Not to have slows the process of loan completion

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2022 at 6:15 PM
Recommend's Kevin

Excellence

I had one of the best experience a home owner can have. Kevin and Monica were amazing from start to finish. Thank you for everything

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 19, 2022 at 11:09 PM

Unresponsive

Can’t get a hold of him or does he take the time to answer any questions. All I get is automated messages here and there to my email. Do not recommend working with him.

Kristina's Tip: Pick a different loan officer.

FHA 30 Year Fixed Florida

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March 09, 2022 at 5:30 PM
Recommend's Kevin

Rating

Kevin and I work very closely through the whole process. If I ever had a question all I had to do was to give him a call or text and he would get right back with me. The only drawback I had was that he informed me that he could freeze an interest-rate when we reached 60 days of closing. That did not happen. He told me the reason he did not freeze in a rate was that he did not know if I was going to go with his company or get financing from someplace else. I feel that he could’ve at least have frozen rate regardless. I still feel that he was able to get me a competitive interest rate. He kept me informed right up to the end of the closing.

VA 30 Year Fixed Florida
Loan met my needs

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July 07, 2021 at 4:42 PM
Recommend's Kevin

Great team

Everyone was great at what they do, whatever problem that came up they helped me navigate through it and come up with better solutions. I really appreciate all the hard work that went into getting the loan closed. Thanks everyone at FBC, great job. Kevin you the man bro!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 28, 2021 at 11:44 AM
Recommend's Kevin

Exceed my expectations

Working with Kevin and the FBC mortgage team was an incredible experience! They make the whole process go fast, smooth and kept me informed of everything. They were understanding of our needs and found a timely solution for each challenge we faced. I’d highly recommend Kevin and FBC for your home mortgage, we are the happiest and most satisfied consumers!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 14, 2021 at 2:26 PM
Recommend's Kevin

Great job

My loan couldn't have gone any smoother and was closed in under a month!

Donna's Tip: Be prepared! Have all your documents ready to send.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 9:35 AM
Recommend's Kevin

Best Ever

Kevin is the best, most customer focused, loan officer I have known (and I have known a lot of them).

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:18 PM
Recommend's Kevin

The Best!!

Kevin was everything I needed attentive, quick response, problem solver overall GREAT GUY

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2020 at 11:56 AM
Recommend's Kevin

mark strothers

Kevin was quick and very knowledgeable

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 25, 2020 at 2:32 PM
Recommend's Kevin

Awesome Loan Officer

Kevin Townsend Rocks. I don't know how to say it better. He was helpful, efficient and most of all made me feel like we were partnering through this process. He went out of his way to communicate, offer ideas, and be available for questions. Well done to whomever hired him.!

Michael's Tip: Only tip, is to ask for Kevin.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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June 24, 2020 at 9:49 PM
Recommend's Kevin

FBC loan

Was told my loan would be paid at closing and that did not happen

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 9:18 AM
Recommend's Kevin

FBC employees

I found the individuals I dealt with to be prompt, helpful and knowledgeable. True professionals at each stage of the process.

Barbara's Tip: Have as many personal documents ready for closing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 2:43 PM
Recommend's Kevin

Exceptional Team - FBC

Thank you for the great service that you provided. It was easy, smooth and well coordinated. Kevin Townsend was insturmental in ensuring the prompt and acurate processing of all required documents and was extremely helpful in executing every turn with professional advice and direction.

David's Tip: There were many documents that were requested (bank statements, mortgage statements, etc). It would be helpful to provide your customers with a list of possible documents that would be asked for AND how to get them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 22, 2020 at 10:31 AM
Recommend's Kevin

Great Experience for First Time Buyer!

We are so glad that we went with the preferred lender of our builder because Kevin Townsend and the entire FBC team made the experience so simple! All of our questions were answered promptly and courteously.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 13, 2020 at 10:45 AM
Recommend's Kevin

Excellent Service

Thank you FBC for all your help with our mortgage. Kevin Townsend was always willing to go the extra mile to help us with our loan.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 28, 2019 at 7:26 PM
Recommend's Kevin

128 whispering pine

Kevin was great. Feel like everything came down to the wire at the end though.

Christopher's Tip: My loan was instantly transferred. Would like to know more info before that happens. Trying to pay asap and have no info.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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