Kevin Townsend

96% of customers would recommend Kevin Townsend

Are you a customer of Kevin Townsend?

Customer Reviews

4.7 of 5
54 Reviews
Responsiveness 92%
Product met needs 94%
Competitive rate 88%

Reviews for Kevin Townsend

3 days ago at 10:31 AM
Recommend's Kevin

Great Experience for First Time Buyer!

We are so glad that we went with the preferred lender of our builder because Kevin Townsend and the entire FBC team made the experience so simple! All of our questions were answered promptly and courteously.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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12 days ago at 10:45 AM
Recommend's Kevin

Excellent Service

Thank you FBC for all your help with our mortgage. Kevin Townsend was always willing to go the extra mile to help us with our loan.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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27 days ago at 7:26 PM
Recommend's Kevin

128 whispering pine

Kevin was great. Feel like everything came down to the wire at the end though.

Christopher's Tip: My loan was instantly transferred. Would like to know more info before that happens. Trying to pay asap and have no info.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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29 days ago at 10:43 PM

BAD INFO

MY WIFE GAVE YOU THE RATING

Gary's Tip: I JUST TOLD MY BROTHER , STAY AWAY

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We 100% care about our customers. We will also use this experience as a training opportunity for our entire company.
VA 30 Year Fixed Florida

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30 days ago at 12:42 PM
Recommend's Kevin

Treaty oaks

I worked with Kevin Townsend on my loan process and he was amazing the entire way. He was very quick to respond to any questions and honestly made my loan process painless.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 04, 2019 at 5:26 PM
Recommend's Kevin

Schroeder 8 Lewisdale Ln

Assuming a mortgage through FBC was a fairly easy/smooth process with the guidance of Mr Townsend who was fully engaged and seemed very knowledgeable about the product we chose to use.

Christopher's Tip: Only issue or concern I had was the follow up on time sensitive documents that needed to be to the underwriter XX amount of days prior to closing. I had to call/email FBC inquiring on the doc which was not addressed and had us miss the closing date. If I didn’t inquire on the doc who knows how long we would/could have been postponed.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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October 03, 2019 at 9:24 AM
Recommend's Kevin

Great Experience!

I thoroughly enjoyed working with Kevin during my home buying process. He was very responsive & quick to respond at that. He even offered me credits & weighed in on his expertise with my homeowners insurance. His professionalism & assistance was a delightful experience. I give Kevin my strongest recommendations.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 02, 2019 at 3:58 PM
Recommend's Kevin

Outstanding Company!!

From day one, FBC and all of the employees I had a pleasure of doing business with to obtain my first home, was excellent! They went above and beyond to make sure the home buying experience was great for me! From requesting the documents I needed to secure my home to even given me a call just to check if my nerves wasn't getting the best of me, they were absolutely amazing! I couldn't have chosen a better mortgage company!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2019 at 11:29 AM
Recommend's Kevin

Coleman home

Everyone from beginning to the end was amazing!!! I love Kevin he made me and my family feel as ease and he worked so hard to get us a good rate and get us into this home!!! He also answer my texts and emails promptly and it was a joy to talk with him and Our closer Ralph was amazing and funny and made the close fun instead this long boring process of just signing papers

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 5:13 PM
Recommend's Kevin

Laccardius Randall

Outstanding job by Kevin, he made it easy for me and when we had an issue, he was so professional.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 25, 2019 at 5:16 PM
Recommend's Kevin

FBC delivers!

Kevin went above and beyond and he was always available! Thank you..

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 04, 2019 at 9:24 AM
Recommend's Kevin

Awesome

Kevin did a Wonderful job. He went above and beyond to make our dream come true for owning our dream home. It was not as bad and scary with Kevin Townsend on my team. Thank you

Sarah's Tip: Listen Have all your paperwork

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 11, 2019 at 1:12 PM
Recommend's Kevin

Amazing service

Kevin is very informative. He let us know all the details we needed to know

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 09, 2019 at 12:40 PM
Recommend's Kevin

Florida Home

I would have liked to have the entire paperwork completed much earlier. the process started a bit late.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly

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April 09, 2019 at 8:58 AM
Recommend's Kevin

Great FBC service

Kevin and Elizabeth both were awesome to deal with during the build and loan process. They were on top of things when we had questions. The loan process was informative and smooth.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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April 03, 2019 at 11:26 AM
Recommend's Kevin

Awesome Loan officer

Kevin was awesome from the very beginning!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2019 at 11:25 AM
Recommend's Kevin

Awesome Loan officer

Kevin was awesome from the very beginning!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
March 06, 2019 at 1:46 PM
Recommend's Kevin

TOP NOTCH SERVICE

FBC MADE THE EXPERIENCE OF BUYING A HOME STRESS FREE. COMMUNICATION WAS GREAT. THEY KEPT ME IN THE LOOP THROUGH OUT THE ENTIRE PROCESS.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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