Kevin Townsend

93% of customers would recommend Kevin Townsend

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Customer Reviews

4.7 of 5
93 Reviews
Responsiveness 91%
Product met needs 96%
Competitive rate 89%
15 hours ago at 12:55 PM
Recommend's Kevin

Superb service

Kevin and the team went the extra mile to get us the loan we needed. All team members were professional and made you feel they had your goals at heart. Would recommend RMC to anyone needind a loan. Thanks to all.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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4 days ago at 9:55 AM

First Home Purchase

Kevin Townsend was AMAZING and made our first home purchase a breeze.

FHA Florida

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27 days ago at 3:47 PM
Recommend's Kevin

Thank you

RMC Home Mortgage specifically Kevin Townsend made this process super easy for my family and me.

Alan's Tip: Communicate is key

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 08, 2024 at 10:30 PM
Recommend's Kevin

Loan Review

Kevin really took the time to make sure my calls were answered. I felt like he went above and beyond.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 05, 2024 at 9:12 AM
Recommend's Kevin

Kevin is THE BEST Loan Officer

Working with Kevin was not only a pleasure but also stress free in a highly stressful situation. This was my first FHA loan and it was incredibly complex for me. Kevin was patient while educating me as well as he was quick to resolve problems created by others. Kevin is a no nonsense professional with a kind spirit that made this entire process easy Peasy. Kevin deserves a raise!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 22, 2024 at 10:09 AM
Recommend's Kevin

Excellent Team

This entire team at RMC; from Kevin to Jennifer and Pamela Wolfgang has been fantastic. From day one they have shown me and my daughter nothing but respect, honestly, and worked very on our behalf to get us approved for our home mortgage loan. I was very surprised at all the support we received on all aspects of the process. I asked thousands of questions and they always got back with me in a timely manner. They were very professional and personable. I am grateful and was blessed to have such amazing team.

Shawntrell's Tip: Never be scared to ask as many questions you need. They will get the answers and the information to you. Be patient because they are working on your behalf.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 29, 2023 at 4:35 PM
Recommend's Kevin

Loan processing experience

Mr. Kevin TOWNSEND Is a great professional and was very cooperative throughout the loan application and approval process.

Babasaheb's Tip: Loan processor needs to be very clear and specific regarding documents requirement and timeframe when needed. Communication with customer needs to be timely, our experience with loan processor was less than adequate / satisfactory. Mr. Kevin Townsend was very professional, responsive ,responsible and respectful . I was easy to communate with him and later with Loan officer’s over all performance was less than adequate/satisfactory. RMC needs to clearly state the types of specific documentation needed to get final approval at the beginning of loan application & not Waite until last minute in the process. Further loan processor needs to be communicating in a they manner to answer the customer needs/ questions! Loan officer and his assistant ( Ms Stephanie Trang ) provided excellent service in a professional manner.6

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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October 31, 2023 at 10:51 PM
Recommend's Kevin

Great Service

Kevin was present at every step in the process, always available to answer all our questions. We are very satisfied with his professionalism.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 17, 2023 at 8:21 PM
Recommend's Kevin

RMCA Kevin Townsend "The Best"

Kevin Townsend was absolutely fantastic throughout the process. He is very knowledgeable, patient and went the extra mile to help us. He will remove obstacles and help the borrower every step of the way. Great customer service and always accessible. I highly recommend Kevin for any of your loan needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 18, 2023 at 5:53 PM

Review a Loan Officer

It was a great experience and a pleasure working with Kevin. He was always nice, responsive, responsible, knowledgeable. He was available at any time I needed him and clearly answered all the questions I’ve asked.

USDA Florida

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July 29, 2023 at 6:13 AM
Recommend's Kevin

Top Notch

Kevin and everyone at RMC were very helpful and quick to respond on everything through the process of securing the mortgage. The portal for submitting the necessary documents was very easy to use but if I had any questions...they were readily available to help. Everyone was very professional and attentive to help navigate the process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 28, 2023 at 5:36 AM

Stay Away

I was a first time home owner and was learning the ropes. I am a very intelligent person, but this man made me feel like I wasn’t. I know I didn’t buy a million dollar home, but he never had time to discuss anything and seem like he didn’t care. On the 99th hour we were told because of my husband immigration status pending we could not get our loan. And he had no remorse about the matter. I felt like he gave me a best option that fits with him and not what work best for me. Come to find out my husband status didn’t matter in the case and we were able to dodge a bullet. He also made me feel as if I could only get a FHA loan and that was not the case! We went to another loan provider and was able to close less that 3 weeks.

Monica's Tip: Chose a different lender and make sure to go with someone who make you feel like u matter

FHA 30 Year Fixed Florida

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September 28, 2022 at 4:18 PM
Recommend's Kevin

An excellent experience

Communication was key. Kevin ALWAYS either answered his phone, or immediately returned calls and emails. I was extremely pleased with the entire process. He made it very simple.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 11, 2022 at 3:43 PM
Recommend's Kevin

Florida home

Very helpful always returns calls or text which is very important. Very knowledgeable and I would give him a raise

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2022 at 8:05 PM
Recommend's Kevin

Excellent loan officer

We loved our loan officer and his office personnel. They constant communicated and were so professional and friendly. Highly recommend them.

Robert's Tip: Be open and honest. Ask questions and provide all info quickly and accurately.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 30, 2022 at 5:38 PM
Recommend's Kevin

Best Experience

As a first time home buyer, I cannot express how great my experience was working with Kevin Townsend. He made my first experience relaxing; while also being knowledgeable, nice and very considerate. I’d 100% recommend this lender AND loan officer (Kevin) to anyone looking to purchase a home. Thank you!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 04, 2022 at 6:03 PM
Recommend's Kevin

Excellent

Kevin was phenomenal. Very helpful and encouraging throughout the process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 26, 2022 at 5:29 PM
Recommend's Kevin

Highly Recommend!

My loan officer Kevin was very helpful throughout my entire loan process. He consistently reached out with information and updates. I would highly recommend RMC Home Mortgage, Kevin and all of the staff that I interacted with throughout my process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 25, 2022 at 6:27 PM
Recommend's Kevin

Kevin Townsend

Kevin was very helpful as my loan officer. He wasn’t my realtor but acted quickly and always pickup his phone anytime I called him. He helped my resolve a big problem with the builder when they threaten to void my contract. For that I’m very grateful and knew I can always count on him.

LanChi's Tip: Once we were conditional approved. The process took too long. It would’ve been better if it was faster and not final approval on the closing date.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 25, 2022 at 10:40 AM
Recommend's Kevin

Advocacy is Everything!

Kevin was to the point and answered questions that I had. What happened towards the end is what stuck out the most - so many issues came up around closing on the builder side, but Kevin and the team advocated for me so that my dream of home ownership could be fulfilled. I appreciate all that was done!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 28, 2022 at 7:43 PM
Recommend's Kevin

Best Mortgage Company

Kevin and his team went above and beyond, especially Kevin for the first three or four months, kept in contact with us with updates and always had answers to every question me and my wife had. We can thank them enough, if it wasn't for them we would not be sitting in our dream home!! Thank you again!!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 11, 2022 at 9:03 AM
Recommend's Kevin

Loan Process

Kevin you and your team are true professional with great patience and attitudes. It was not always fun but we made it from beginning to end together. Thank you Kevin for all you all didto help us get in our new home.

Leon's Tip: Make sure you have All of the information you need or get it and keep handy from beginning to end. You will need some information more than once. Not to have slows the process of loan completion

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2022 at 6:15 PM
Recommend's Kevin

Excellence

I had one of the best experience a home owner can have. Kevin and Monica were amazing from start to finish. Thank you for everything

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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