Top Loan Officers for RMC Home Mortgage, LLC
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Reviews for RMC Home Mortgage, LLC
Awesome team
I am so grateful to have had such an amazing team which made my home buying process alot smoother! Matt, Jordan and Tina were very resourceful. The RMC app was also user friendly and make it quick and easy to e-sign documents.
Melissa's Tip: Highly recommend RMC Home Mortgage lenders!
Loan Officer
FHA 30 Year Fixed Florida
Loan processing experience
Mr. Kevin TOWNSEND Is a great professional and was very cooperative throughout the loan application and approval process.
Babasaheb's Tip: Loan processor needs to be very clear and specific regarding documents requirement and timeframe when needed. Communication with customer needs to be timely, our experience with loan processor was less than adequate / satisfactory. Mr. Kevin Townsend was very professional, responsive ,responsible and respectful . I was easy to communate with him and later with Loan officer’s over all performance was less than adequate/satisfactory. RMC needs to clearly state the types of specific documentation needed to get final approval at the beginning of loan application & not Waite until last minute in the process. Further loan processor needs to be communicating in a they manner to answer the customer needs/ questions! Loan officer and his assistant ( Ms Stephanie Trang ) provided excellent service in a professional manner.6
Loan Officer
Conventional 30 Year Fixed Florida
Loan Process
Joe and his team, especially Monica Wilson were very knowledgeable and helped me throughout the process, They answered all my questions, very patiently and returned my calls very promptly(sooner than I expected) and was always very respectable, concerned and understanding. I would love to work with them in the future and will highly recommend them.
Loan Officer
FHA Florida
Professional
Zak Zouhari was very helpful and professional and friendly every step of the way. He made this experience so easy and stress free for me. He was amazing. Thanks Zak Zouhari
Paula's Tip: I already recommend my coworker who is also looking to purchase a home
Loan Officer
FHA 30 Year Fixed Florida
Saving Grace
Zak was a terrible loan officer. He lied about things. There was no communication from him and when he decided to communicate he didn’t give all the information. When he knew that I was upset he quit talking to me all together and would only walk to my spouse. Zak then quit talking to him. Elizabeth Larus then started calling and emailing. She was the saving grace through this whole thing. She answered any questions with detail and made us feel comfortable. Ferris Harripersad was great with communicating our closing numbers and explaining what everything meant.
Tyler's Tip: If Zak is your agent, ask for someone else.
Loan Officer
FHA 30 Year Fixed Florida
Incomplete information and untimely response
The loan officer could not provide the documentation that was legally required 3 days prior to closing. Until the day of the closing, we did not know the amount for cash to close. Loan officer could not sort out simple things like escrow amount etc.
Loan Officer
Conventional 30 Year Fixed Florida
Great service
He was able to provide great service and answer any questions I had. Before the closing he was able to find a even better rate.
Loan Officer
FHA 30 Year Fixed Florida
Great Communication
Everyone at RMC communicated clearly and in a timely manner throughout the entire process. It was a pleasure working with our loan officer and loan processor.
Loan Officer
Conventional 30 Year Fixed Florida
New Home Loan 🏡
Outstanding Experience with the entire team. They really made the Journey easy and straightforward. I recommend this lender for all of your lending purposes to include home loans and refinancing. Thank for your time ⏲️ 🙏 ☺️.
Norman's Tip: Please ask as many questions as possible.
Loan Officer
VA 30 Year Fixed Pennsylvania
Jeff Schneider THE BEST
Jeff Schneider was always available, very informative and helpful. Even when I ran into a problem with my loan. He worked diligently to make sure I was still able have a home. He was very personable and great to work with. Glad I had Jeff to help me.
Rhett's Tip: Ask all the questions, even if you think it is irrelevant. If Jeff does not have the answer, he always finds it.
Loan Officer
VA 30 Year Fixed Florida
Jeff is the best
Jeff is the best, He made the process very easy. Answered all my questions. I would recommend him to anyone
Amy's Tip: Do all your documents when they appear. Getting everything done as soon as possible makes everything run smoothly.
Loan Officer
FHA 30 Year Fixed Florida
You are in good hands!
Jeff Schneider was very knowledgeable, professional and helpful. He was always available to answer questions and offer guidance thru the loan process. He was friendly and worked efficiently to close our loan on time as he projected. The loan process was smooth and easy to understand. I would definitely recommend using RMC Home Mortgage for your loan needs but more specifically recommend Jeff as your Loan Officer.
Loan Officer
FHA 30 Year Fixed Florida
Loan process
The loan process is tedious. Tom did a great job making it easy for us. He was available, friendly, and he knows his stuff. Highly recommend
Corey's Tip: N/A
Loan Officer
VA 30 Year Fixed Ohio
Home
Company was really great and super helpful.
Kenneth's Tip: Don't be scared to ask questions
Loan Officer
FHA 30 Year Fixed Florida
My Loan officer
I would’ve like to have another Loan Officer. At first everything was okay and he was fine. But after we sign with him, he became unpolite. I had many questions like everyone and he started to become irritated and answered like my questions were dump or like that was not his job. He was always on “surgery”, thing that I would understand but he did not gave me at least another coworker or assistant number to reach out to when he could not. He took a lot of time to reply back, last message was “I am on surgery, IF I fell better by saturday I will call you”. Never happened. He needs to understand that If he cannot do the job he should not do it, any question that were dump for him were a lot to me. He never said things that I needed to know. First thing he told me was to check with him every day to see how the rates were, when I asked because I was worried that the interest was too high he started to blame me and say “be clear with me” i was just ASKING because is MY house not his. Very unprofessional
Ahiliexis's Tip: Do not work with Tom Goulet, he is unprofessional and has attitude, besides being always on surgery and is not able to answer due that. You need to work with someone that cares and understands you
Loan Officer
Conventional 30 Year Fixed Ohio
