RMC Home Mortgage, LLC

88% of customers would recommend RMC Home Mortgage, LLC

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Customer Reviews

4.5 of 5
480 Reviews
Responsiveness 90%
Product met needs 95%
Competitive rate 87%
Real Estate Pro Reviews 3
January 02, 2024 at 9:19 AM

Great First Time Buyer Experience

Matt, Jordan, and Tina were super responsive to all my questions, very "on top of things" throughout the loan process, and I felt comfortable with the process as a first time home buyer. Overall good experience, no hiccups for closing or during Underwriting and all went well!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Melbourne, FL
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December 29, 2023 at 5:37 PM

Awesome team

I am so grateful to have had such an amazing team which made my home buying process alot smoother! Matt, Jordan and Tina were very resourceful. The RMC app was also user friendly and make it quick and easy to e-sign documents.

Melissa's Tip: Highly recommend RMC Home Mortgage lenders!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Melbourne, FL
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December 29, 2023 at 4:35 PM
Recommend's Kevin

Loan processing experience

Mr. Kevin TOWNSEND Is a great professional and was very cooperative throughout the loan application and approval process.

Babasaheb's Tip: Loan processor needs to be very clear and specific regarding documents requirement and timeframe when needed. Communication with customer needs to be timely, our experience with loan processor was less than adequate / satisfactory. Mr. Kevin Townsend was very professional, responsive ,responsible and respectful . I was easy to communate with him and later with Loan officer’s over all performance was less than adequate/satisfactory. RMC needs to clearly state the types of specific documentation needed to get final approval at the beginning of loan application & not Waite until last minute in the process. Further loan processor needs to be communicating in a they manner to answer the customer needs/ questions! Loan officer and his assistant ( Ms Stephanie Trang ) provided excellent service in a professional manner.6

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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December 29, 2023 at 11:44 AM
Recommend's Joe

Loan Process

Joe and his team, especially Monica Wilson were very knowledgeable and helped me throughout the process, They answered all my questions, very patiently and returned my calls very promptly(sooner than I expected) and was always very respectable, concerned and understanding. I would love to work with them in the future and will highly recommend them.

Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Melbourne, FL
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December 24, 2023 at 1:26 AM

Professional

Zak Zouhari was very helpful and professional and friendly every step of the way. He made this experience so easy and stress free for me. He was amazing. Thanks Zak Zouhari

Paula's Tip: I already recommend my coworker who is also looking to purchase a home

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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December 23, 2023 at 5:14 PM

Saving Grace

Zak was a terrible loan officer. He lied about things. There was no communication from him and when he decided to communicate he didn’t give all the information. When he knew that I was upset he quit talking to me all together and would only walk to my spouse. Zak then quit talking to him. Elizabeth Larus then started calling and emailing. She was the saving grace through this whole thing. She answered any questions with detail and made us feel comfortable. Ferris Harripersad was great with communicating our closing numbers and explaining what everything meant.

Tyler's Tip: If Zak is your agent, ask for someone else.

FHA 30 Year Fixed Florida
Loan met my needs
Branch: Sanford, FL
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December 19, 2023 at 8:55 PM

Incomplete information and untimely response

The loan officer could not provide the documentation that was legally required 3 days prior to closing. Until the day of the closing, we did not know the amount for cash to close. Loan officer could not sort out simple things like escrow amount etc.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Branch: Sanford, FL
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December 11, 2023 at 11:49 AM

Great service

He was able to provide great service and answer any questions I had. Before the closing he was able to find a even better rate.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Melbourne, FL
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December 09, 2023 at 11:34 PM
Recommend's Denton

Great Communication

Everyone at RMC communicated clearly and in a timely manner throughout the entire process. It was a pleasure working with our loan officer and loan processor.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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December 06, 2023 at 6:41 PM
Recommend's Nichol

New Home Loan 🏡

Outstanding Experience with the entire team. They really made the Journey easy and straightforward. I recommend this lender for all of your lending purposes to include home loans and refinancing. Thank for your time ⏲️ 🙏 ☺️.

Norman's Tip: Please ask as many questions as possible.

Loan Officer
VA 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Wexford, PA
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December 04, 2023 at 8:43 AM
Recommend's Jeff

Jeff Schneider THE BEST

Jeff Schneider was always available, very informative and helpful. Even when I ran into a problem with my loan. He worked diligently to make sure I was still able have a home. He was very personable and great to work with. Glad I had Jeff to help me.

Rhett's Tip: Ask all the questions, even if you think it is irrelevant. If Jeff does not have the answer, he always finds it.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Fort Myers, FL
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December 02, 2023 at 10:41 PM
Recommend's Jeff

Jeff is the best

Jeff is the best, He made the process very easy. Answered all my questions. I would recommend him to anyone

Amy's Tip: Do all your documents when they appear. Getting everything done as soon as possible makes everything run smoothly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Fort Myers, FL
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December 01, 2023 at 5:35 PM
Recommend's Jeff

You are in good hands!

Jeff Schneider was very knowledgeable, professional and helpful. He was always available to answer questions and offer guidance thru the loan process. He was friendly and worked efficiently to close our loan on time as he projected. The loan process was smooth and easy to understand. I would definitely recommend using RMC Home Mortgage for your loan needs but more specifically recommend Jeff as your Loan Officer.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Fort Myers, FL
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December 01, 2023 at 3:18 PM
Recommend's Tom

Loan process

The loan process is tedious. Tom did a great job making it easy for us. He was available, friendly, and he knows his stuff. Highly recommend

Corey's Tip: N/A

Loan Officer
VA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Dublin, OH
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November 29, 2023 at 9:47 PM

Home

Company was really great and super helpful.

Kenneth's Tip: Don't be scared to ask questions

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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