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Reviews for Nichol Downey
Helpful
Everyone did great. Special thanks to Nichol who was super helpful and educated us on the whole process!
Conventional 30 Year Fixed Pennsylvania
Very Disappointed
We have owed between us both at least 4 houses and so have had to go thru this process multiple times and I have to say this was the worst experience ever. From being asked multiple times for the same document to waiting last minute for approvals to just poor communication of all parties definitely made the actual signing day, which is to be such a wonderful moment full of stress and plain annoyance. On top of it, when we got to the signing there was No representation from your company at all and we were there with someone who we had no idea who she was. There was no welcome no congratulation no nothing and again we have gone thru this before and this company versus others we have dealt with comes no where near. If every asked on recommendations we will definitely share our honest feedback with all.
Douglas's Tip: Make sure you really read all documents and stay on top of all reps you have to deal with. There is no real communication with your lender and buyer and be aware they will make you complete the same thing over and over again
Conventional 30 Year Fixed Pennsylvania
Amazing
Nichol made the process so easy. Any question I had she was there to answer and help out in any way possible. She was amazing to work with! Thank you!
FHA 30 Year Fixed Pennsylvania
title company
Did a nice job too
Michael's Tip: Nichol is awesome, I'd highly recommended her to help with your mortgage she made the process easy.
Conventional 30 Year Fixed Pennsylvania
Quality of service
It is perfect experience with Nichole
Akmal's Tip: Ask for closing approval in advance
Conventional 30 Year Fixed Pennsylvania
Satisfied
Nichole was terrific, but there were a few curve balls thrown in at the last minute. She helped figure everything out.
Conventional 30 Year Fixed Pennsylvania
Amazing service
Nichol provided the best customer service around, and made sure that she was on time with all of the deadlines. She was very professional and helpful.
Conventional 30 Year Fixed Pennsylvania
Team
Nichol was excellent. I could have asked for a officer to assist in working with my loan. Also Megan was extremely helpful and professional as well.
Conventional 30 Year Fixed Pennsylvania
Fantastic Customer Service
I can't say enough about FBC, Nichol, and her team. I always knew the status of my loan and what information was needed during each step. I felt valued as a customer and can't recommend FBC enough.
Conventional 30 Year Fixed Pennsylvania
Reviewing our Lender for our new Maronda Home
My wife and I had a very nice experience during a very stressful process. This is the 3rd home we have built and understood some of the things we would go through. All and all it was not a bad process.
BARRY's Tip: I think it would be helpful to let them know the estimated time it takes at closing. Ours was about 1.5 hours.
Conventional 30 Year Fixed Ohio
Highly Recommended!
Nichol is a true professional. She responded timely to all of our questions and was very patient and encouraging throughout the entire stressful process.
Conventional 30 Year Fixed Pennsylvania
