Are you a customer of Nichol Downey?
Reviews for Nichol Downey
Excellent and professional
Buying a house can be stressful but I couldn’t begin to tell you how great Nichol was to work with. Made this process easy and great for me!
FHA 30 Year Fixed Pennsylvania
Great service
Going through the mortgage application process can be very stressful, which is why I sought out Nichol Downey. She did our last mortgage and decided to go back to her. She goes above and beyond to get any and all of your questions answered. I was very happy with her and the whole process with RMC.
Ellen's Tip: Find a mortgage company that will go above and beyond to answer your questions and don’t accept vague answers.
Conventional 30 Year Fixed Pennsylvania
Very Nice Support
Nichole is always and proactive to support me on the process. I have never written a review, I am not good at it, but I would like to say here - she was very very helpful for me, in terms of getting all the informations and help on time, me being a first time home buyer, I was very helpless before conecting with her. Thank you so much Nichol, I have not been able to meet you, but I am really really grateful to you.
Conventional Pennsylvania
Helpful
Everyone did great. Special thanks to Nichol who was super helpful and educated us on the whole process!
Conventional 30 Year Fixed Pennsylvania
Very Disappointed
We have owed between us both at least 4 houses and so have had to go thru this process multiple times and I have to say this was the worst experience ever. From being asked multiple times for the same document to waiting last minute for approvals to just poor communication of all parties definitely made the actual signing day, which is to be such a wonderful moment full of stress and plain annoyance. On top of it, when we got to the signing there was No representation from your company at all and we were there with someone who we had no idea who she was. There was no welcome no congratulation no nothing and again we have gone thru this before and this company versus others we have dealt with comes no where near. If every asked on recommendations we will definitely share our honest feedback with all.
Douglas's Tip: Make sure you really read all documents and stay on top of all reps you have to deal with. There is no real communication with your lender and buyer and be aware they will make you complete the same thing over and over again
Lender Response
Mr. Acquaviva, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST).Conventional 30 Year Fixed Pennsylvania
Amazing
Nichol made the process so easy. Any question I had she was there to answer and help out in any way possible. She was amazing to work with! Thank you!
FHA 30 Year Fixed Pennsylvania
title company
Did a nice job too
Michael's Tip: Nichol is awesome, I'd highly recommended her to help with your mortgage she made the process easy.
Conventional 30 Year Fixed Pennsylvania
Quality of service
It is perfect experience with Nichole
Akmal's Tip: Ask for closing approval in advance
Conventional 30 Year Fixed Pennsylvania
Satisfied
Nichole was terrific, but there were a few curve balls thrown in at the last minute. She helped figure everything out.
Conventional 30 Year Fixed Pennsylvania
Amazing service
Nichol provided the best customer service around, and made sure that she was on time with all of the deadlines. She was very professional and helpful.
Conventional 30 Year Fixed Pennsylvania
Team
Nichol was excellent. I could have asked for a officer to assist in working with my loan. Also Megan was extremely helpful and professional as well.
Conventional 30 Year Fixed Pennsylvania
Fantastic Customer Service
I can't say enough about FBC, Nichol, and her team. I always knew the status of my loan and what information was needed during each step. I felt valued as a customer and can't recommend FBC enough.
Conventional 30 Year Fixed Pennsylvania
Reviewing our Lender for our new Maronda Home
My wife and I had a very nice experience during a very stressful process. This is the 3rd home we have built and understood some of the things we would go through. All and all it was not a bad process.
BARRY's Tip: I think it would be helpful to let them know the estimated time it takes at closing. Ours was about 1.5 hours.
Conventional 30 Year Fixed Ohio
Highly Recommended!
Nichol is a true professional. She responded timely to all of our questions and was very patient and encouraging throughout the entire stressful process.
Conventional 30 Year Fixed Pennsylvania
