RMC Home Mortgage, LLC

88% of customers would recommend RMC Home Mortgage, LLC

Are you a customer of RMC Home Mortgage, LLC?

Customer Reviews

4.5 of 5
480 Reviews
Responsiveness 90%
Product met needs 95%
Competitive rate 87%
Real Estate Pro Reviews 3
November 28, 2023 at 10:03 PM

My Loan officer

I would’ve like to have another Loan Officer. At first everything was okay and he was fine. But after we sign with him, he became unpolite. I had many questions like everyone and he started to become irritated and answered like my questions were dump or like that was not his job. He was always on “surgery”, thing that I would understand but he did not gave me at least another coworker or assistant number to reach out to when he could not. He took a lot of time to reply back, last message was “I am on surgery, IF I fell better by saturday I will call you”. Never happened. He needs to understand that If he cannot do the job he should not do it, any question that were dump for him were a lot to me. He never said things that I needed to know. First thing he told me was to check with him every day to see how the rates were, when I asked because I was worried that the interest was too high he started to blame me and say “be clear with me” i was just ASKING because is MY house not his. Very unprofessional

Ahiliexis's Tip: Do not work with Tom Goulet, he is unprofessional and has attitude, besides being always on surgery and is not able to answer due that. You need to work with someone that cares and understands you

Loan Officer
Conventional 30 Year Fixed Ohio
Closed on time
Loan met my needs
Branch: Dublin, OH
Share  
November 18, 2023 at 10:49 AM

Outstanding Experience

It was great working with Matthew Myers. I had a great experience. He has the knowledge, experience, and patience to work with customers. I will recommend him again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Melbourne, FL
Share  
November 15, 2023 at 6:44 PM
Recommend's Joe

Great experience

RMC has been great to work with.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Melbourne, FL
Share  
November 15, 2023 at 2:16 PM

Doing prequalifying without consent!

I was forwarded to this lender through Focus Homes just to ask questions, Spent 1/2 hour retelling Zak Zouhari NMLS 1264079 I had no intention of wanting or needing pre approval at this time as I was notified I would not be able to leave my location up to 6-10 months. I shared my quick income over the phone and then Zak said to download RMC app and share my exact $ income. I made sure NOT to check box that allows/authorizes pre qualification credit check. Manager Jonathan say the state of Florida doesn’t need your authorization to do a prequalify just that fact that you use their app gives them permission? I hope this doesn’t hurt me in the long run?

VA Florida
Branch: Sanford, FL
Share  
November 05, 2023 at 9:43 PM

Best in the business

Zac was so helpful and very knowledgeable!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
Share  
October 31, 2023 at 10:51 PM
Recommend's Kevin

Great Service

Kevin was present at every step in the process, always available to answer all our questions. We are very satisfied with his professionalism.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
October 31, 2023 at 10:12 AM

Informative and helpful

Zac and his team were very informative of the process and helped us every step of the way. Made this process easy for us with a great out come.

FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
Share  
October 30, 2023 at 6:19 PM

Outstanding Mortgage Lender

I recently completed the process of securing a mortgage with RMC Mortgage and couldn’t be happier with the experience. They offered me an incredibly competitive interest rate, significantly lower than other lenders I had researched. This made a substantial difference in the overall cost of my home. I am extremely satisfied with my experience with RMC Mortgage. They offered a competitive mortgage with excellent terms, outstanding customer service, and a streamlined approval process. I would wholeheartedly recommend them to anyone seeking a home loan.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
Share  
October 17, 2023 at 8:21 PM
Recommend's Kevin

RMCA Kevin Townsend "The Best"

Kevin Townsend was absolutely fantastic throughout the process. He is very knowledgeable, patient and went the extra mile to help us. He will remove obstacles and help the borrower every step of the way. Great customer service and always accessible. I highly recommend Kevin for any of your loan needs.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
October 13, 2023 at 5:14 PM
Recommend's Nichol

Excellent and professional

Buying a house can be stressful but I couldn’t begin to tell you how great Nichol was to work with. Made this process easy and great for me!

Loan Officer
FHA 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Wexford, PA
Share  
October 03, 2023 at 2:49 PM

Mortgage

RMC made tge mortgage process very easy and straight forward. The app makes the paperwork as easy as it can be.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Sanford, FL
Share  
September 16, 2023 at 12:46 PM
Recommend's Jeff

Excellent Service

Jeff was very professional. Always there to answer my questions and make the process very easy to understand. I would recommend Jeff to any future customers.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Fort Myers, FL
Share  
August 21, 2023 at 8:50 AM
Recommend's Jeff

Jeff & Michelle are the bomb!

Jeff & Michelle were very thorough throughout the entire process. They were very communicative and answered all of our questions. Our closing got pushed 4 times, but they both made sure that everything on the mortgage side stayed up to date and ready to go. They were the best part of the process, hands down. Thank you both so much for all you do!

Loan Officer
FHA 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Fort Myers, FL
Share  
August 18, 2023 at 5:53 PM

Review a Loan Officer

It was a great experience and a pleasure working with Kevin. He was always nice, responsive, responsible, knowledgeable. He was available at any time I needed him and clearly answered all the questions I’ve asked.

Loan Officer
USDA Florida

Share  
August 05, 2023 at 3:14 PM
Recommend's Tom

Loan

Great loan company. Tom very helpful and easy to contact

Loan Officer
Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs
Branch: Dublin, OH
Share  
Advertisements