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Reviews for Pamela Johnson
The officer is the best !
I recently applied for a loan, and overall, there were some issues during the process, which is why I’m giving a 4-star rating. First, the interest rate they offered was quite high, at least 1.5% higher than the average market rate, which I found unsatisfactory. Secondly, throughout the application, many documents were only sent to the underwriter at the last minute, and any changes required additional supporting materials. This made the process feel cumbersome and added extra time pressure. Lastly, there were a lot of miscellaneous fees, which felt excessive and not very transparent. However, it’s worth mentioning that Pamela was incredibly helpful throughout the process. She remained very professional and handled client concerns, including negative emotions, even under significant work pressure. I got the impression that she was working around the clock for her clients. Her professionalism and patience left a strong impression on me. Therefore, despite my dissatisfaction with the overall process and the interest rate, I gave a 4-star rating.
Conventional 30 Year Fixed Florida
Excellent!
Pamela is a pleasure to work with! Pamela helped answer all of our questions and got us into our dream home quickly. We are grateful to have worked with her and Francesca they were both excellent. Highly recommended!
Angelica's Tip: Great communication and helped answer all of our questions. Pamela and her team made the home buying process simple.
FHA 30 Year Fixed Florida
Amazing!
Pamela is amazing! She gives great advice along the way and made everything easy to understand. Made my experience seamless!
FHA 30 Year Fixed Florida
Home Loan
Pamela and her team were exceptionally friendly and professional. They were highly responsive to all of our questions and made the loan process incredibly smooth and stress-free. We truly appreciate their support and efficiency.
Conventional 30 Year Fixed Florida
Jet Home Loans Made Our Dream Come True!
My wife and I, (I'm a disabled veteran), were so close to giving up on our dream of homeownership. We had faced so many hurdles and roadblocks, it felt like we were never going to get the keys to our own place. But then we were assigned Pamela Johnson at Jet Home Loans. From the very beginning, Pam was an absolute lifesaver. She worked tirelessly on our behalf, navigating the complexities of the loan process with expertise and grace. Pam was incredibly responsive, always available to answer our questions and explain things in a way we could understand. She was patient and encouraging, even when we felt overwhelmed and discouraged. Honestly, we wouldn't be homeowners today without Pam's dedication and hard work. She went above and beyond to make our dream a reality. If you're looking for a lending company that truly cares, who will advocate for you every step of the way, and who will work diligently to get you into your dream home, look no further than Jet Home Loans and ask for Pamela Johnson. She's simply the best!
VA 30 Year Fixed Florida
Excellent service!
Pamela and her team really help our loan process to be quick and painless. Many Thanks!
FHA Florida
Home Loan
From the get-go, Pam was amazing! We found our house on a Saturday evening and negotiated with the builder. We were given her name and number, and she answered on a Saturday night and started the loan process with me right then. She is very responsive on all of my questions even the ones that she had nothing to do with and would guide me to the right person. I would text her at all times of the day even after hours and she always responded almost immediately. Jet loans makes the process very easy. Their app and portal lays everything out for you easy to upload and get them everything they need. Amanda was also very great to work with to get our loan funded and closed!
FHA 30 Year Fixed Florida
Review for pamela jhonson
She consistently demonstrates a high level of activity and remains thoroughly up-to-date. By keeping communication channels open, she ensures a seamless loan process, keeping customers informed every step of the way. Her readiness to assist and provide clarification to borrowers is commendable. I highly recommend her services for anyone seeking a smooth loan processing experience.
Conventional 30 Year Fixed Florida
Quick and Easy Home Buying with Pamela Johnson
Pamela Johnson was a fantastic loan officer who made my first-time home buying experience smooth and stress-free. She was incredibly punctual and always available over the phone, making communication easy and efficient. Her friendly demeanor and professional guidance were invaluable in helping me secure my townhome. I highly recommend Pamela for her exceptional service and dedication.
VA Florida
Great service from Pamela
Pamela helped my husband and I in the purchase of our first home and although the home loan process was lengthy and at times confusing she answered all our questions at all hours of the day and was always quick to respond! She’s very helpful, patient and went above and beyond to help us make our dream of homeownership a reality.
FHA 30 Year Fixed Florida
Very responsive
Pamela did a fantastic job dealing with all our stress and frustration with this overwhelming process. She answered fast and accurate to our tens of calls and messages and provide the right guidance and make the things moving. Extra points for her because she had to deal with a change on the administration right in our last weeks to get the approval. Thanks Pam 🙏🏻
Andres's Tip: Let her lead and trust her 👍🏻
Conventional 30 Year Fixed Florida
Good job but required a lot of double checking.
Initially, I was quoted a high rate ($10,000+ related to points). Essentially, the builder's offer of $11,500 preferred lender credit against closing costs wasn't useful since such high points were charged. Once I realized this, I worked with my own lender JP Morgan Chase who basically beat Jet's rates. But I am glad I gave Jet a chance because Pamela worked hard to ensure that she beat the rate I got at Chase and reducing the points sufficiently enough to make it the better deal with the use of the preferred lender builder credit. The thing I liked about her most was she was always available by text message and very responsive. It was actually very easy working with her and the title company. A pretty seamless closing after the initial negotiation on points.
Gigio's Tip: Review your closing disclosure and loan estimates to ensure that the points make sense with the builders credit.
Conventional 30 Year Fixed Florida
Awful
The whole process was very quick and we never got quick answers on what was needed and were lied to about our final monthly payment. We were told it would be 2605 including the HOA of 100 a month. We get to closing, after all the disclosures from Pam saying that 2605 was the payment, and it turns out that the 2605 payment that we were assured was our payment from Pam is in accurate and that it will be 100 more a month… would be nice to not be lied to about something as important as a monthly payment. Would recommend never using this company as they lie about your mortgage payment. Terrible communication, passive aggressive answers and lying.
Joshua's Tip: Don’t use. They lie.
FHA 30 Year Fixed Florida
If you need a great home then as for Pamela!!!
I really appreciate Pamela’s orientation and service to make possible my new home purchase!!! She was permanently keeping me focused in my target….pretty smooth process up to the closing time!!! Thank you very much Pamela!!
Conventional 30 Year Fixed Florida
Professional service with attentiveness and responsive 24/7!
She always answered texts / phone when we had questions. She went to bat for us when we needed it. She knew all the answers....
Conventional 30 Year Fixed Florida
Outstanding Service
My wife and I recently purchased our first home! Pamela made this process seamless and was always available to answer all of my questions! She has been in the field for over 30 years and it shows! 10/10 would recommend; so easy to work with. Excellent job. Thank you again!
FHA 30 Year Fixed Florida
Seamless and Efficient Experience
My husband and I had a positive experience working with Pamela. Her patience and knowledge contributed to a smooth process for us. Pamela was thorough in addressing all our questions and concerns.
FHA 30 Year Fixed Florida
She was awesome
My fiancé and I are extremely great full with the help of Pamela during the process of getting the loan. She answered all our questions even at 10:00pm. If we need to get another loan we definitely will contact Pamela again.
FHA 30 Year Fixed Florida
Excellent job
I recently had the pleasure of working with Pamela as my mortgage loan officer, and I cannot express how impressed I am with the level of service she provided. Pamela went above and beyond to ensure the successful and timely closing of my loan. From the very beginning, Pamela demonstrated a remarkable level of professionalism and expertise. Her clear communication and attentiveness to details were instrumental in making the entire process smooth and efficient. She navigated the complexities of the mortgage process with finesse, and her proactive approach kept everything on track. What stood out the most was Pamela's dedication to ensuring a quick turnaround without compromising on the quality of service. She exhibited a deep understanding of the industry, and her ability to anticipate potential challenges and address them proactively was truly commendable. Pamela's responsiveness and availability throughout the process provided me with a sense of confidence and peace of mind. Her commitment to client satisfaction was evident in every interaction, making the overall experience not just satisfactory but genuinely enjoyable. In a world where exceptional service is increasingly rare, Pamela sets a standard that others in her field should aspire to. I wholeheartedly recommend Pamela as a mortgage loan officer, and I am grateful for the outstanding job she did in closing my loan promptly and smoothly. Thank you, Pamela, for your dedication and expertise. You've made the mortgage process a positive and stress-free experience, and I truly appreciate it.
Conventional Florida
Golden Dog Title
We closed literally in a month on our first home ! Thank you Pam for assisting us through the process
FHA 30 Year Fixed Florida
Thank you Pamela, excellent attention!!
However, the process of buying a house is always tedious and stressful due to so many documents, the time it takes, the different areas and personnel involved; In particular, from Pamela we always receive very good attention, very respectful and patient in her dealings with the client, with clear and immediate responses, any day and time, almost 24/...it is difficult to find someone like her today
Conventional 30 Year Fixed Florida
Pam is knowledgeable & always available
Pam was knowledgeable, always available and helpful throughout the application process and was always on top of necessary tasks.
Conventional Florida
New home
Pam is very knowledgeable, responsive and attentive. She was always available to answer any questions or concerns. She explored every option to give us the best loan possible for the market. Charity our processor was great! She was kind, organized very responsive. I would work with Pam and Charity next time I need a loan!
Conventional 30 Year Fixed Florida
Pam is amazing
As a first time home buyer it can be a very stressful and overwhelming process. Pam was super helpful and guided us through the process and was on top of making sure that we had all the document requests in a timely manner. There were some hurdles that popped up and made it so that we might not have closed. I truly feel that Pam went above and beyond to make sure that we closed. I would recommend Pam to anybody who needs a mortgage, she will treat you like you are family!
FHA 30 Year Fixed Florida
Exceptional experience
Pam went above and beyond to ensure we had a seamless home buying experience. 10/10 recommend Pamela Johnson to anyone looking for a lender.
FHA Florida
Excelente Service
Pam was great, very friendly and VERY quick!! she is definitely someone you can trust! and trust me, she will go the extra mile!
Esteban's Tip: Just call her up! dont waste your time, she is very helpful!
Conventional 30 Year Fixed Florida
