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Reviews for Pamela Johnson
Loan Process Review
I really enjoyed working with Pam. She stood by me through the whole thing even when it didn't look like I was going to get approved. She was always available when I needed to speak to her. She helped me with alternative options and she also demonstrated a lot of patience with me. I couldn't have asked to work with a better loan officer.
VA 30 Year Fixed Florida
Outstanding service to her customers.
Pamela did a great job listening to my needs and doing the extra work it took to make everything happen for our special circumstances. Without her attention to the details I think our loan would not have been approved and we would have lost our new home.
Eric's Tip: Be as transparent as you can be.
VA 30 Year Fixed Florida
Thank You
About a month ago probably around April 15 or 16th I was in contact with Mr. Patrick from Leesburg in a community called Bradford Ridge. I let Mr. Patrick know that you come down with my daughter and look at the area. I did not know the builders re*****tion Maronda homes. Once in the community, I saw the homes that they had and loved the small community. The home that I was shown was called.Carlisle elevation C. The layout was outstanding and fit my family’s needs. Once I was satisfied with the neighborhood and the home now starts the process of getting a mortgage. I did the process with my daughter Ruby. And to be quite honest with you, I was a little apprehensive I did not think or trust that the process would go good. But then I met, and spoke to Miss Pamela Johnson. She made me feel at ease. She was completely courteous, even though at times I may have been a pain. Her staff Sherry was absolutely outstanding every step of the way they held my hand and helped us get this home. To say thank you would never be enough from the first time I registered going through the process getting the documents up to the date of closing. He could not have been more easier and more fulfilling, and to be honest, took a lot of weight off of me. This home is from my family and the people that work with Pamela Johnson and all of you. It made me feel welcome and I welcome all of you to my family. I have some friends from New York, who retired like I did, and I’m willing to come down and check out the area. I will most definitely give them everybody’s name and phone number. Hopefully they’ll be better than me again thank you and God bless. Richard Morales, and Ruby Morales.
Richard's Tip: Stay the course and trust in the people that are here to help you. hopefully you will get Pamela and Sherry as your team.
FHA 30 Year Fixed Florida
Pamela is a Rock Star
Despite Pamela's busy schedule she was excellent at communicating when she would be available to talk and was great at answering questions and assisting in any way she could with the whole loan process. She is excellent at her profession.
Conventional 30 Year Fixed Florida
Unbelievably painless
After trying to buy a home for five years, when I was finally able to buy, I was prepared for it to be a nightmare like you hear most people describe the process. NOT AT ALL! Pam Johnson is a rockstar in the business! She was prompt, responsive, and understanding. For someone who had never made it that far in the process, she was very patient and explained things to me that I just didn't understand. I couldn't have been happier with her throughout the whole process!
Nathaniel's Tip: Search a list of mortgage do's and dont's, follow it, and when in doubt, ASK PAM. Always be forthcoming and honest throughout the entire process. Remember, them asking you lots of questions about your finances, while annoying, is nothing personal about getting into your business.
FHA 30 Year Fixed Florida
Great!
She was very pleasant, informative and generous. Even though she came towards the ending of my loan she always helped me. Answered every question I had during the process even after hours if needed. I appreciate her very much and she was phenomenal.
FHA 30 Year Fixed Florida
Amazing loan officer
I’m so pleased that I happened to have Pamela as my loan officer. She wasn’t my original person but am I so thankful things worked out the way they did. Pamela is extremely knowledgeable and goes over and beyond for her clients. No matter what time it was she always answered my questions and helped me tremendously along the way especially with it being my first time I knew could count on her. She helped me every step of the way and I’m very appreciative of everything she did. I would recommend her 100 times over. She made this a very easy process and for that I’m grateful.
Conventional Florida
they got it DONE !
Hello RMC, we as the Martinez family wanted to show you our gratitude for helping us through this long rocket journey of purchasing our new home. We especially wanted to thank Molly, Tina, and Jordan. They each were outstanding and completely selfless when it came to assisting our family. Personally, I have never met such hardworking and caring individuals, they truly were god sent angels that allowed us to purchase our home. Thank you all again for being an amazing team!Molly, Jordan and Tina, you will forever be in our hearts💕 RMC Home Mortgage rocks!!!
Christopher's Tip: listen to what they ask for
FHA 30 Year Fixed Florida
Super helpful, Always responsive
Pamela Johnson was always helpful and quick to respond to all communication. She made the process of getting a mortgage loan and closing on our new home easy. She is a quintessential professional.
Diane's Tip: Ask for Pam Johnson!
Conventional 30 Year Fixed Florida
Great Lender
Pam is Absolutely Awesome. Any questions you have she was right there with the answer, just as if she was sitting across from you at the table. I can't say Enough about how helpful she was, and believe me it was a long process having a home built. RMC has many Excellent employees I'm sure, just that you don't get to talk with them.
David's Tip: RMC done a Great job for us. I'd bet they would do as good a job or better for anyone needing a home loan
VA 30 Year Fixed Florida
Worked through a hurricane!
On top of being super awesome help for getting us as much as she could she also worked through a storm a power outage and kept this going to close on time even though one of the largest hurricanes in the history of Florida was on its way and knocked out her power. Pamela was instrumental in getting us in our home and we couldn’t be more thankful. From answering questions to stepping up when one of their team members left the company not getting upset or pushing us in the direction of other people even if our question was simple and silly. We were treated with dignity and respect and got the home of our dreams we are so grateful for Pamela
Eric's Tip: -understand that the general process sucks no matter where you go it is what it is in trying to make sure you can afford to stay in the home -well a lot of this can seem like a nuisance understand that in most cases these are 30 year contracts and must go through extreme scrutiny so don’t get upset if someone finds an error that someone else made, it’s there job -ask questions and stay in contact, They are great at responding so if you have a question ask right away rather than wait and slowing your mortgage process
VA 30 Year Fixed Florida
“Barney Style”
In the Marine Corps. We have this term called “Barney Style” which in short means to breakdown information to the most simplistic form possible so there is no confusion… once I explained this term to my lender Pamela SHE UNDERSTOOD THE ASSIGNMENT!!! I can honestly say her level of patience and knowledge answering all my question exceeded any of my expectations that the home buying process would be. Most importantly, I never felt rushed or embarrassed for my lack of understanding. Let’s face it… the home buying process is extremely overwhelming, but I truly wish I was buying another house just so Pamela could be my lender again! That’s how satisfied and happy I am. Unfortunately… the experience I had with my loan processor was the opposite to say the least. We seemed to have too much miscommunication…
Teiaki's Tip: Trust the process!!
VA 30 Year Fixed Florida
Amazing!
This was our first home purchase. Pamela made it so we understood everything. She didn’t mind texting or communicating during evening hours. She answered every question I had even after closing. She helped us in so many ways to make it to that closing table. We appreciate her so much!!!
FHA 30 Year Fixed Florida
Pam Johnson
through the process. Any customer would be blessed and fortunate to have Pam represent you. Thank you from hearts. We love our new home!
James's Tip: Pam Johnson was terrific, personable, understanding, efficient and comprehensive. She treated us more like family and special friends than as a customer. We appreciate her professionalism and grit in guiding us through the process. Any customer would be blessed and fortunate to have Pam represent you. Thank you from hearts. We love our new home!
Conventional Florida
BEST EVER!!!
I had a previously poor experience trying to purchase a home before, and then I found Pamela Johnson! A true angel in mortgage land. She walked me through every step. This was not an easy process but she was literally there for me every step of the way. I think she may have even carried me through some rocky spots. She never gave up on me and never let me give up either, not only did I just move into my brand new home, she managed to get me an incredible rate. In the mortgage world I wouldn’t trust anyone else ever. She truly is a godsent for me.
Michele's Tip: I had a va loan, not the greatest credit and am a single mom.