Jet HomeLoans, LLC

82% of customers would recommend Jet HomeLoans, LLC

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Customer Reviews

4.3 of 5
152 Reviews
Responsiveness 84%
Product met needs 98%
Competitive rate 90%
Real Estate Pro Reviews 3
Real Estate Professional
2 days ago at 6:54 AM

One of the best!

Andrew, along with the team at Jet loan went above and beyond to accommodate my husband and I. Andrew from day one was available every time I called and answered all my questions and concerns. As a result of his willingness to be available, we found it very easy to put our trust in this company. The whole process was smooth, kept us informed of everything going on and most importantly explained every step of the way. Anyone who makes time for their customers, the way Andrew came through for me, deserves my business. If you want fast and efficient on your side, Andrew is your go to lender for all things home loans!

Loan Officer
VA NorthCarolina
Branch: Fayetteville, NC
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3 days ago at 10:16 PM
Recommend's Andrew

Great loan service

It was a great experience working with Andrew Pennink and the team at Jet Homeloans team. They were very responsive and I got a very competitive loan package. I will be using their team again in the future.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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3 days ago at 2:03 PM
Recommend's Rebecca

Make dreams come true

Love love love, wonderful person. Handles information and keeping in contact with you on updates. Handle things in a timely manner. Communication is great. I would truly recommend

Loan Officer
FHA NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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3 days ago at 1:00 PM
Recommend's Andrew

Amazing

Andrew and his team were amazing to work with! Quick, courteous, and extremely professional. He got my husband and I closed in less than 30 days! During this market it’s unheard of! I would recommend Andrew to anyone looking to purchase a home! The ease of the online application process and to be able to see everything going on with your loan is great. Getting up to date information as soon as it happens . I would give Andrew and jet a million stars if I could. 1000000/10 would definitely recommend!

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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18 days ago at 2:07 PM
Recommend's Jordan

A & N review

Overall great experience with Jet Home loans. Kim and Jordan did a great job putting together our case for a new home loan.

Andrew's Tip: Ensure you have all of your paper work on file and ready to go at all times.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 4:07 AM
Recommend's Lee

Love working with Lee

We purchased our home and originally financed with Jet Loans Bach in 2019. Lee was our loan officer and because of our original experience and the rapport we established, when we decided to refinance in 2021 we reached back out to Lee. He was welcoming and honest, not pushy and very accommodating. His customer service and knowledge are unbeatable.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 1:10 AM
Recommend's Tracy

Excellent

It was great to work with Tracy Hayes and his team. He kept us well informed along the process. I liked his short personalized videos announcing the next step. I would recommend him to my friends.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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Real Estate Professional
19 days ago at 11:19 PM

Exceeds Expectations

I recommend Katie McClintic because of how efficient, attention to detail, organized, and a pleasure to work with as part of her team. She exceeded expectations meeting all aggressive closing goals, overcoming appraisal challenges that led to ensuring that my client achieved her financial and timing goals in acquisition of her new home in 30 days. She was always available to ensure all issues were addressed no matter how late in the day. Really appreciated her professionalism, energy and positive attitude and would definitely recommend her to future clients.

Loan Officer
Conventional North Carolina

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19 days ago at 9:08 PM
Recommend's Lee

Loan Processor with a lot of patience

Lee babysat us all through process and always available for our neefiness

Lynne's Tip: Don't panic you are in safe hands

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 7:29 PM
Recommend's Marta

Best process ever

Martha was AMAZING!!!! She did it all. I didn't have much combination with my processor other than at the very end.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 5:57 PM
Recommend's Lisa

Not your typical lender

I have bought and sold several properties over the years and Lisa Doherty made the process super easy. She always stayed connected and returned my calls. Highly recommend her.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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21 days ago at 11:12 AM
Recommend's Ed

Loan on new home

I am truly grateful for Jet Home Loans giving me the opportunity to buy my beautiful new home. It has a been an absolute blessing. Mr. Mayor did a fantastic job at the beginning explaining how the loan process works and finding a great interest rate as a first time home buyer. Thank you. The only disappointment was the last minute underwriting process. It was at times difficult to communicate with the team when it came down to the wire. Mr. Mayor throughout this process had been very helpful, except the day before closing. I respect his line of work and am grateful for his help. However, I felt disappointed with his unprofessional attitude and demeaner. I understand the process can be stressful for all involved, however I felt my questions towards the end became more of a burden for him. Doreen Schear was a joy to work with as well. Thank you once again for the amazing opportunity to work with your lending service and helping me buy the home of my dreams!

Dominique's Tip: Better communication when needed and more time to get what is needed. Absolutely loved the videos sent to my email!

Loan Officer
Conventional 30 Year Fixed South Carolina
Loan met my needs
Branch: Charlotte, NC
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25 days ago at 9:16 AM
Recommend's Angela

Excellent Loan Officer and Loan Processor

Angela Price was an awesome loan officer. She was prompt, professional and knowledgeable. She answered all my questions and concerns quickly with courtesy and respect. She was always available via email, text or phone. I highly recommend her. I would also like to mention my loan processor, Alyssa Lawson. Also professional and prompt. She too was always available to answer all my questions. They made a great team!

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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August 18, 2021 at 9:15 PM
Recommend's Jordan

Home Loan

I cannot say enough about Jordan and Kimberly! A fantastic duo! Very efficient and caring, especially Kimberly! I would receive them to anyone! Thank you both for being so kind and helping me through this stressful process! Kudos to you both! Thank you from the bottom of my heart! Diane Eucare

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 18, 2021 at 6:40 PM
Recommend's Tracy

Satisfaction

Its realy good experience in Jet Home.

Maria Cesarina's Tip: Yes

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 18, 2021 at 4:02 PM
Recommend's Alan

Great assistance

Alan was awesome. Whenever I had a question or concern he was available to help, many times after hours due to our family being on the west coast. Appreciate his help!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 18, 2021 at 3:44 PM
Recommend's Bill

Exceptional Service

Bill has been great to work with! We initially met Bill through a 1st time homebuyer's course 5 years ago. With Bill's help, he helped coach us on what we needed to do financially to be able to qualify for what we wanted. We connected a couple of times over the years and Bill was always so helpful, his goal was helping us and getting us where we wanted to be. Finally the time was right and we had our ducks in a row. Bill was so helpful every step of the way, no matter what crazy question we had and helped make sure we were able to cross all the T's and dot all the i's. He connected with us as people and his goal was helping us achieve our goals. Highly recommend Bill for your lending needs! Will certainly connect with him again when we are ready to make our next move. Thank you so much!

Loan Officer
Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs
Branch: Chantilly, VA
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August 06, 2021 at 6:12 PM
Recommend's Gerry

Excellent Service Provider

Mr. Gerry Suarez provided me with excellent service. He knowledge of mortgage loans is impressive. He was able to communicate this knowledge to me with ease. I called him several times for explanations on certain mortgage related issues, he either answered my call or if he was busy he returned my call promptly. I have a family member who will be purchasing a house soon. I will certainly recommend that he call Gerry Suarez.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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August 04, 2021 at 5:58 PM
Recommend's Jordan

OUTSTANDING SERVICE

My wife and I wanted to say a BIG THANK YOU! to Mr. Jordan for all the assistance with our home purchase. It was great working with him. Mr. Jordan was very caring and so communicative during the entire process. We sincerely couldn’t have done it without him! The whole process was so much easier, smoother and less daunting because he was a part of it with us.

Antonio R's Tip: Try to have all documents on hands and reply as quickly as possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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