Jet HomeLoans, LLC

85% of customers would recommend Jet HomeLoans, LLC

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Customer Reviews

4.5 of 5
324 Reviews
Responsiveness 89%
Product met needs 98%
Competitive rate 91%
Real Estate Pro Reviews 6
1 day ago at 10:22 PM
Recommend's Joani

Blown Away

Joani, and her amazing team made sure that my husband and I were up to date and informed every step of the way. As a real estate agent myself, I work with different lenders every day. I chose to work with Joani because of her work ethic and communication. I will continue to recommend Joani to all of my clients, and work with her on any future loans.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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9 days ago at 8:56 PM
Recommend's Angela

Excellent

Loan officer was very responsive and answered all my questions fully.

Loan Officer
FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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11 days ago at 5:38 PM
Recommend's Angela

Closed on Time, Great Communication

Angela was fantastic to work with. We called her based on our builders recommendation and I am glad we did. She is a great communicator, kept everything on track, and made sure we understood all of our options in this crazy real estate market and rising rates. I would for sure use Angela again in the future.

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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12 days ago at 5:23 PM
Recommend's Katie

Always there for you

I work with her for over 9 months. She was very professional and understanding. Great to work with. Always there to answer all my questions.

William's Tip: lock in your rates

Loan Officer
Conventional Other NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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15 days ago at 5:58 PM
Recommend's Joseph A.

The most difficult home purchase I have ever had

We bought the home on Modesto drive in September we were told it would be built and ready early in 2022. Every week we got an update from Neil As it got closer to what we thought would be a home ready for closing we we told it was going to be delayed. They wanted us to lock in a rate. We were very reluctant to do that because the closing date was constantly delay. In May we actually visited the home. It was missing walls cabinets appliances etc. Neil reassured us the closing would be before the end of May. We were very hesitant to lock in a rate due to all the delays. Because of these delays the loan percentage had increased. We finally did lock in on May 17th. It was vey stressful because there still wasn’t electricity or water and therefore no CO My agent was very helpful and proactive. They put down sod that turned brown probably because it was not watered. We were told they were no grunge to replace it it would recover. My agent brought her landscaper and he confirmed that most if not all the sod was dead. My agent finally got them to replace some of it. I hope the rest will recover since we closed on June 9. There are still unfinished things that need to be done Jet gave a promise that all would be done in 30 days. I hope they are going to keep their promises. Communication between the people involved in the process was poor between them and us as well. I’m glad this I is almost over.Anita Vabnick

Anita's Tip: Have the loan people be more able to explain how the process works and be able to give knowledgeable information. More communication between builder and loan people as to giving a realistic closing dates so the lock in could be more definite

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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26 days ago at 8:12 PM
Recommend's Christian

Excellent Service

Christian was fantastic. He kept me in the loop through the entire process. He answered all my questions pretty much immediately. He helped us get out offer accepted with a pre approval in just a couple of hours on his day off. Just an incredible asset to the company. The processor Gina Cruz was also amazing. Got everything done for us in the time frame we needed and went above and beyond to get it all done for us in a very short period of time.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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28 days ago at 12:41 PM
Recommend's Michael

Excellent Service.

Michael and his team are amazing. Easy to work.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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June 01, 2022 at 6:51 PM
Recommend's Joseph A.

Reverie - David Brown

Calvin Orth was great - knowledgeable, professional, courteous and a pleasure to work with all around

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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May 30, 2022 at 10:32 PM
Recommend's Katie

Loan officer

Katie has been wonderful from start to finish. She guided us and advocated for us.

Loan Officer
Conventional 15 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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May 29, 2022 at 1:20 PM

If I could give -10 star, I would

Kristen was terrible to work with. From start to finish it was a terrible experience. As a first time home buyer you kind of don’t know what you’re getting yourself into, so naturally, you are in need of guidance and you’re going to ask a lot of questions. Kristen offered no guidance whatsoever! Ever conversation was the equivalent of pulling teeth. She treated us like we were a bother. I’d ask questions and they would be answered vaguely. I do not recommend her!

Deanna's Tip: Do not work with Kristen England

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Winter Park, FL
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May 28, 2022 at 5:12 PM
Recommend's Calvin

Consummate professional

Calvin was our 3rd Loan officer within the first few weeks. He stepped in, quickly got up to speed on our file, and was there when in counted to the finish line.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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May 28, 2022 at 4:29 PM
Recommend's Carrie

Beyond Terrible Experience

Where do I start? They were builders preferred lender so I went with them. Let me start by saying how much their interest rate differs from anyone else and if you want it lower they charge you an arm and a leg. My processor was USELESS. This is my second mortgage and my first time it was with a credit union and my process was a breeze . Erika needed some info from my HR and she waited until two weeks prior to closing to work on that and then even though I wasn’t supposed to be legally involved in that process I had to get involved to make sure I could close on time. Not to mention literally the day prior to closing my cash to close amount was wrong by like $16,000 .. so the day of closing all that had to be accommodated or couldn’t close. Overall I wouldn’t go with them again and I honestly CANNOT wait to refinance my loan already. My loan was a VA loan but they don’t honor the VA determined interest rates. They call us secondary something where they add almost 1 full percentage to it. If you want what the VA says it should be to bring it down one whole percent is almost 15-18k

Supreet's Tip: Find another lender

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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May 26, 2022 at 7:48 AM

The unknown does the Most

My processor Cosmina, was very attentive, always responding day or night. Customer service impeccable

VA 30 Year Fixed NorthCarolina
Closed on time
Loan met my needs
Branch: Fayetteville, NC
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May 23, 2022 at 9:08 PM
Recommend's Vincent

Possibilities

Thorough, patient, consistent, detailed and communicates well. Tenaciously works for his client that leads to success.

Dolphine's Tip: Cooperate, be patient

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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May 23, 2022 at 9:02 AM
Recommend's Joani

Joani and her team are fantastic!

This was my first home purchase and Joani and her team walked me through everything. They stuck with me during the year it took me to find my home and Joani had time for frequent pep talks when offers fell through. When I did find my forever home, they sprang into action, updated all my paperwork, and made sure everything went smoothly. By the end of it all, we were even in a position to close early. I am thankful for Joani and her team every day - I couldn't have had more genuine individuals providing me with the support and guidance I needed in this difficult market. From the bottom of my heart, thank you, Joani, Megan & Felicia!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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May 23, 2022 at 5:30 AM
Recommend's Lisa

MyMiracle

From the beginning I felt as though I was valued, shown optimism. They are knowledgeable, professional, and thorough. I believe they focus and work for the success of each individual client.

Dolphine's Tip: Be prepared and have patience.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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