Jet HomeLoans, LLC

83% of customers would recommend Jet HomeLoans, LLC

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Customer Reviews

4.5 of 5
244 Reviews
Responsiveness 88%
Product met needs 98%
Competitive rate 92%
Real Estate Pro Reviews 4
7 days ago at 1:03 PM
Recommend's Lisa

Blessed

My husband and I had the pleasure of working with Lisa and Maria on a loan for our Dreamfinders home. These ladies are do wonderful and responsive, I cannot thank them enough. Buying a home is an involved process and having a team that cares is amazing. They made us feel so comfortable and literally carried us through the process. Thanks so much, we are blessed to have worked with you!

Roberta's Tip: Pick Lisa and Maria

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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8 days ago at 11:09 AM
Recommend's Bill

Couldn’t ask for a smoother process

We’ve all heard some of the horror stories when it comes to the home buying process. Working with Bill Tice and his team was absolutely flawless! Bill was quick to respond, offered valuable insights and provided professional, friendly service. Hard to find that combination these days anywhere these days! So Im extremely grateful to have experienced it with Bill and his team! Thank you for everything!

Anita's Tip: Have all documents scanned and ready for upload prior to starting the process.

Loan Officer
Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs
Branch: Chantilly, VA
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9 days ago at 6:44 AM
Recommend's Daniel

The Best Loan Team

The Best Loan Team, 100% recommended, it was a gratifying experience working with Daniel and Josué to achieve the dream of having our new home, they accompanied us throughout the process, always pending to clarify any doubts and used all the necessary tools to achieve our approval in the shortest possible time, the simple and practical online application to use. Very grateful to this great lender team and I will not hesitate to contact them in the future. Thank you very much Team

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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14 days ago at 2:35 PM
Recommend's Angela

Perfect Lender

Angela was sooooo easy to work with. Very minimal back and forth and closing went so smooth. Love her and her team.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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18 days ago at 12:54 AM
Recommend's Jordan

Reliable and Smooth process

Thank you to the team at Jet Home loans, in particular Jordan Beall and Kimberly Barbour! Throughout the process from start to finish the team was easily accessible, answered our many questions, provided straight to the point answers & feedback, and made the experience quite smooth. It was a LONG new home build journey but Jordan and team were always available to assist us along the way. Very thankful for them all and holding our hands to the finish line! 5 + stars!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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19 days ago at 1:21 PM
Recommend's Katie

Smooth and Easy

Katie was great throughout the whole process. Highly recommended her help.

Loan Officer
VA 30 Year Fixed NorthCarolina
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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19 days ago at 1:09 PM
Recommend's Ed

Professional, knowledgeable, confident

Ed was phenomenal in the entire process from start to finish. He was able to answer every one of my questions concisely and confidently. I was able to lean on him when I was unsure about something and went with his recommendations. I can tell that he truly had my best interests in mind, and I would have no reservations in recommending him for your future homebuying needs.

Christopher's Tip: Ask for Ed if you go through JHL!

Loan Officer
Conventional 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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26 days ago at 1:58 PM
Recommend's Dabney

Prices was seamless!

Dabney and team were amazing to work with! They made the process seamless and loved the ability to upload all of our documents to their portal.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
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26 days ago at 11:01 AM
Recommend's Marta

Marta is an excellent choice!

What an easy refinance experience we had, thanks to Marta. She made this process stress free. She was efficient, organized, and very helpful with our needs. If you are needing a loan officer, she would be an excellent choice for you.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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27 days ago at 10:50 AM
Recommend's Joani

Amazing!

As first time buyers my husband and I were extremely anxious to start the process of purchasing a home. Joani and her team made us feel confident and provided us with such amazing communication every step of the way. They answered every call and email promptly and in great detail. We are thankful to have had Joani and her team in our corner!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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30 days ago at 9:00 AM
Recommend's Marta

1st Class Service with a smile!!!

Marta was so pleasant to work with throughout the entire process. She always made sure she was available to answer any questions we had & did so with a smile. This was our 1st time purchasing a home & we feel so grateful to have had Marta along with us on this journey.

Christian's Tip: You're in good hands with Marta

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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30 days ago at 9:00 AM
Recommend's Marta

1st Class Service with a smile!!!

Marta was so pleasant to work with throughout the entire process. She always made sure she was available to answer any questions we had & did so with a smile. This was our 1st time purchasing a home & we feel so grateful to have had Marta along with us on this journey.

Christian's Tip: You're in good hands with Marta

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 16, 2021 at 12:04 PM
Recommend's Allie

Great Loan Officer, Difficult underwriting process

We were very lucky to have Allie Penny as our loan officer. She is understanding, through, hardworking,very pleasant. patient, just to name a few of her qualities. If not for her I doubt we would have been able to complete the process. We put down 65% have a great credit rating and have been self employed for 15 years. On the surface the underwriting should have easy but just the opposite was the case. While professional and pleasant, the underwriters were not clear, at least as I understood it, about the docs necessary to close, always asking for one more thing extending the process a week past the original closing date causing a great deal of cost and inconvenience. I would have much preferred one or even 2 clear lists of what was needed to close.I admit I am not familiar with the underwriting process. Maybe this the new way for self employed people looking for a mortgage and all underwriting teams behave this way although I doubt it. The summary is if you are self employed and are looking for a mortgage here, buckle up because it is going to be a rough ride.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 15, 2021 at 8:58 AM
Recommend's Lee

Lee was good

Jet HL was the only pleasant part of the dreamfinders experience. Lee was the only person in the whole organization who would have an honest conversation with me. He spoke the truth and frankly while the remainder of everyone i interacted with at DFH lied to me and provided terrible service. While I would not recommend Dream Finder Homes to my worst enemy I would recommend lee gibosn and jet loans any day.

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 15, 2021 at 6:24 AM
Recommend's Marta

Above and beyond

Marta was so efficient the first time we used her two years ago that when the opportunity came up to do a private sale last month, we called her. She was always available to answer questions. Always! Even when there were issues w the sale of our home, she went above and beyond to help with a solution. Highly recommend Marta and her team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 14, 2021 at 8:00 PM
Recommend's Marta

Highly Recommend

Marta and her team have been knowledgeable and professional from the beginning to the end to help me move along the process with ease. She is very buyer focused, engaged and transparent. I will highly recommend her on any home loan

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 11, 2021 at 1:50 PM

Highly Recommend!

My husband and I can't thank Angela enough for all of the help she has give us through our home buying process. She made sure we were in the know about everything and any time we had questions she was able to answer them and explain things to us in detail so we weren't confused throughout the process. Highly recommend her and Jethome to future clients.

Loan Officer
VA NorthCarolina
Branch: Fayetteville, NC
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December 11, 2021 at 8:44 AM
Recommend's Angela

Smooth sailing

Every step of the way Angela helped or anticipated with every possible issue. We had everything on the ball and rolling from the start basically. Very good experience, honestly nothing negative.

Luke's Tip: Do what your lender asks of you how they ask you to do it. It'll simplify your life.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Fayetteville, NC
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December 09, 2021 at 7:09 PM
Recommend's Joani

Joani is Amazing

Joani is amazing, kind, knowledgeable, and just a beautiful soul! Joani went above and beyond for my family. Our closing date kept being moved and we just couldn’t stay in our rental any longer. Joani ensured she had our needs in mind every step of the way. She fought for us and ensured we could close sooner rather then later. I’m sooo thankful that I was able to work with her! As a veteran she definitely had my 6!

Zulma's Tip: Get Joani as your loan officer!

Loan Officer
VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
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December 09, 2021 at 4:14 PM
Recommend's Daniel

The Best

It was a true pleasure to work with Dan and his team. As a widow of a Army veteran, this was the first home that I have ever bought. Dan went above and beyond helping me get everything I needed to make the whole process painless. Dan and his team are true professionals and I would recommend them to anyone.

Loan Officer
Conventional South Carolina
Branch: Bluffton, SC
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December 09, 2021 at 3:10 PM
Recommend's Joani

Joani is Awesome

Joani and her team are amazing and I am grateful that I got the chance to work with her! Everything is going smoothly and I am receiving updates in a timely manner. I will definitely recommend her and use her again.

Loan Officer
Conventional 30 Year Fixed Texas
Responds quickly
Loan met my needs
Branch: Austin, TX
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December 08, 2021 at 7:31 PM
Recommend's Marissa

Excellent

The most exciting, excellent experience for a first 🏡 buyer. Your team and Cinda especially were amazing and beyond . Cinda Oehlik went over and beyond. Her energy was of hope and dreams. Best experience ever..

JEAN's Tip: Always let Cinda Oehlik be your loan officer.v

Loan Officer
Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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December 08, 2021 at 6:54 PM
Recommend's Daniel

Loan

It was a pleasure working with Dan and his team. Jet Mortgage made it simple and easy to get the home loan and also at a lower interest rate than first quoted.

Loan Officer
Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
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December 08, 2021 at 9:55 AM
Recommend's Ed

Stupendous Job!

At first, I was very apprehensive to go with a preferred lender through H&H Homes. My previous experiences going with preferred lenders was less than favorable. When Ed called me for the first time, we hit it off right away. He was black, white, candid, professional, seasoned, knowledgeable and to the point. He took time to listen and answer all of my inquiries. His customer service exceeded my expectations. I will take the time and compose a review when someone meets or goes above and beyond my expectations. I'll proclaim to recommend people Jet Homes and mention Ed Mayor's name. I want to thank his team too for staying on top of things. Many thanks!

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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December 02, 2021 at 1:57 PM
Recommend's Marta

GREAT CLOSE

Marta was great to work with, she made the process as easy as could be. Any questions i had Marta was there to answer them for me or get them answered fast

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 01, 2021 at 9:13 PM

Review

Very unresponsive and refused to answer many phone calls. Day of my closing I find out that my package was never sent to the title company and my closing was delayed because of this, I had to call 8 different people and leave messages before the branch manager personally took care of it. Very unprofessional and wouldn’t recommend,

Matthew's Tip: Nothing

Loan Officer
VA 30 Year Fixed Florida
Branch: Winter Park, FL
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December 01, 2021 at 3:19 PM
Recommend's Alan

A big help!

Very friendly, helpful & knowledgeable. Always able to eliminate all my doubts and frustrations about the process no matter how frazzled I got. Sorry I was not able to meet him at closing.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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December 01, 2021 at 2:48 PM

Communication and Transparancy should improve

I used call like 10 times some times I don't even get a reply for days .. This is nor good business

Pramodh's Tip: No tips

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Jacksonville, FL
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December 01, 2021 at 1:27 PM
Recommend's Allie

Review of loan for our property at 752 Rustic Mill Drive St. Augustine, Florida 32092

Allie Penny was one of the most professional, knowledgeable , friendly, and personable Loan Officers we have ever had the pleasure of working with in purchasing a home and securing a loan in our 46 year history of home ownership . She was always accessible to us and extremely efficient and able to get answers to our questions with timely and appropriate resolution to any and all issues. It will be my pleasure to recommend Allie’s services to anyone looking to secure a loan. We feel so fortunate to have had the pleasure of working with her and her team.

Joseph's Tip: Ask to work with Allie Penny if possible

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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November 24, 2021 at 4:28 PM
Recommend's Lisa

Great

Team was always on top of everything and were very helpful with additional services.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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