Top Loan Officers for Jet HomeLoans, LP
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Reviews for Jet HomeLoans, LP
Extremely Unprofessional, Worst Experience, Mistreating Client Behavior
We have unforgettable extremely frustrating experience with Jet Homeloans. Not only particular loan officer, but also the whole team as processer and others. It has poor management, unprofessional service, and mistreating client. As being preferred lender of our builder, we made bad decision to apply mortgage loan with Jet Homeloans. We also did ask to fail the loan because unreasonable delay process. This hold us to a very uncomfortable position. If we see Jet Homeloans again, we definitely avoid doing business with it.
Loan Officer
Conventional 30 Year Fixed Florida
Crypto Recovery Made Simple
I met “Jack” online and we communicated through text messages as well as other communication channels, including Wechat, WhatsApp, and Line. At some point, Jack told me I could make large profits trading gold on the website www.Iklee.cc. Jack provided instructions on how to send money to a crypto exchange and then transfer the crypto assets to the site where I could trade gold. After reporting that my account was profitable, Jack told me that if I upgrade to a “platinum” membership, the site would give a $100,000 bonus. I did not want to do this, but I received an email notification from the site that my membership had been upgraded and they needed to maintain an account balance of $500,000 or I would be sued, my credit would be affected, and I would have to pay penalties. I was not able to withdraw any funds from my account, and the site is no longer active. I invested about $69,000. Thanks to [email protected] whom I contacted and after I supplied him all the info he requested and agreed to his terms, he was able to recover 60% first and three days later the remaining 40% of my investment was recovered. Shout out to team Hack West and all they represent. This is me recommending HACK WEST to all those in need of Crypto Recovery Specialists.
Loan Officer
Jumbo 15 Year Fixed Florida
Nothing short of Amazing
I really have no words that are valuable enough to explain or categorize who George is at all!! I mean.. extremely communicative, a guy that fights for his clients and trust me we were not a breeze to work with just due to our situation and not once did he loose his patience or give up on us. We did not close with George and his company but the things he did for us to ensure we WOULD CLOSE with someone else who can take our unique case..I mean you tell me what loan officer would do something like that! Jet did not gain a client due to that 1 underwriter that has to make a statement or be above the law… but Because of George and his character, kind heart, willingness to solve problems… George and Jet have absolutely gained a client when it’s time for us to refinance and I will not even hesitate to refer everyone I know to George! This is someone you want by your side from a business and personal perspective. Thank you so much George for just being…You.
Loan Officer
FHA 30 Year Fixed Florida
The officer is the best !
I recently applied for a loan, and overall, there were some issues during the process, which is why I’m giving a 4-star rating. First, the interest rate they offered was quite high, at least 1.5% higher than the average market rate, which I found unsatisfactory. Secondly, throughout the application, many documents were only sent to the underwriter at the last minute, and any changes required additional supporting materials. This made the process feel cumbersome and added extra time pressure. Lastly, there were a lot of miscellaneous fees, which felt excessive and not very transparent. However, it’s worth mentioning that Pamela was incredibly helpful throughout the process. She remained very professional and handled client concerns, including negative emotions, even under significant work pressure. I got the impression that she was working around the clock for her clients. Her professionalism and patience left a strong impression on me. Therefore, despite my dissatisfaction with the overall process and the interest rate, I gave a 4-star rating.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent!
Pamela is a pleasure to work with! Pamela helped answer all of our questions and got us into our dream home quickly. We are grateful to have worked with her and Francesca they were both excellent. Highly recommended!
Angelica's Tip: Great communication and helped answer all of our questions. Pamela and her team made the home buying process simple.
Loan Officer
FHA 30 Year Fixed Florida
Worst experience ever
Our experience with JET Home Loans and Savannah was deeply disappointing and frustrating. After receiving pre-approval, we were met with a lack of communication, significant delays, and an overall absence of professionalism. Despite providing all requested documentation promptly and repeatedly following up for over a month, we received no updates, counteroffers, or clear requirements to move forward. The final decision—a denial—was delivered with no explanation or alternatives, leaving us scrambling to secure financing with less than 30 days until closing. Luckily, we found another lender who was professional, transparent, and responsive, enabling us to close on our home without further issues. JET Home Loans failed to meet even the basic standards of communication and transparency. This experience has left us with no trust in their ability to handle a mortgage process effectively. We would not recommend JET Home Loans to anyone looking for reliable and responsive service.
Santiago's Tip: Avoid this lender
Loan Officer
Conventional Texas
Amazing!
Pamela is amazing! She gives great advice along the way and made everything easy to understand. Made my experience seamless!
Loan Officer
FHA 30 Year Fixed Florida
Home Loan
Pamela and her team were exceptionally friendly and professional. They were highly responsive to all of our questions and made the loan process incredibly smooth and stress-free. We truly appreciate their support and efficiency.
Loan Officer
Conventional 30 Year Fixed Florida
Jet Home Loans Made Our Dream Come True!
My wife and I, (I'm a disabled veteran), were so close to giving up on our dream of homeownership. We had faced so many hurdles and roadblocks, it felt like we were never going to get the keys to our own place. But then we were assigned Pamela Johnson at Jet Home Loans. From the very beginning, Pam was an absolute lifesaver. She worked tirelessly on our behalf, navigating the complexities of the loan process with expertise and grace. Pam was incredibly responsive, always available to answer our questions and explain things in a way we could understand. She was patient and encouraging, even when we felt overwhelmed and discouraged. Honestly, we wouldn't be homeowners today without Pam's dedication and hard work. She went above and beyond to make our dream a reality. If you're looking for a lending company that truly cares, who will advocate for you every step of the way, and who will work diligently to get you into your dream home, look no further than Jet Home Loans and ask for Pamela Johnson. She's simply the best!
Loan Officer
VA 30 Year Fixed Florida
Horrible
Working with Jordan was not the best experience at all. In the early stages of the loan process, I called him and left a voicemail about receiving down payment assistance and he never responded to give me the requested information. Also, his attitude was lackluster. In other attempts to contact him, if he responded it would take days and this was only after multiple attempts to include multiple follow up emails/phone calls and then having to cc the builder on emails. When he would call back, it was only after getting the builder involved and with these call backs, he wouldn’t provide clear answers. On one phone call, he was asked if he was delayed due to the hurricane, his response was no that he wasn’t in the path. However, during this same conversation after asking what was the reason for the lack of response he lied and said it was due to the hurricane. Jordan also knew that my initial closing date was going to be the end of the month, yet I was still made to sign the rate lock that would end prior to the closing. During the final stages of closing, my closing date was moved up to accommodate the rate lock, but this came after multiple attempts to contact him and after once again including the builder. Also during the final stages, he waited until the last minute to complete his part which caused delays with titling. Overall, he made the home buying process a lot more stressful due to him slacking on his job and unwillingness to communicate.
LATASHA's Tip: Choose a different lender.
Loan Officer
FHA 30 Year Fixed Texas
She is AWESOME!
Jessica was a pleasure to speak with. She assured me that she was intentional about doing the best job possible. She worked with Dillon Dale to make sure I was fully informed about the loan process. She sent all the necessary emails and phones in a timely manner that was very much appreciated. I am happy she was part of the masterful minded team that assisted me in purchasing my new home in South Carolina.
Ruth's Tip: Dillon Dale and Jessica Brusnahan are the best professionals to get the job done.
Loan Officer
Conventional 30 Year Fixed SouthCarolina
The absolute BEST is Dillon Dale
From day one of applying for a home loan Dillon made me feel valued as a customer. His kind professionalism and accurate knowledge of the lending process is flawless. He was always encouraging and never missed a beat of keeping me up to date with every movement of the loan process. Dillon answered every question, even before I could ask them. I am grateful to have had him help me in my purchasing my new home. Dillon Dale is the absolute BEST!
Ruth's Tip: Dillon is the BEST person to assist you.
Loan Officer
Conventional 30 Year Fixed SouthCarolina
Beware: My Frustrating Experience with JetHome Loans as a First-Time Homebuyer
I had an extremely disappointing experience with JetHome Loans, the preferred lender for Coventry Homes. While I understand that everyone is out to make money, what shocked me was the deceptive and manipulative tactics used by a so-called “preferred” lender. Their rates are significantly higher than those offered by major banks, and once you lock in, don’t expect them to honor any “free float down” they promise. Despite my repeated requests and escalations, they refused to adjust my rate even when market rates hit their lowest in August, leaving me stuck at an inflated rate above 7%. Their lack of transparency is alarming—they withheld crucial information, refused to provide a proper closing document, and made numerous clerical errors during the process. I insisted on signing documents in person, yet they forced me into e-signing without my consent. For first-time homebuyers like myself, I strongly advise steering clear of JetHome Loans. Their unprofessionalism and lack of integrity will taint your entire home-buying experience.
Prashanth's Tip: Check they match back with atleast chase or big banks,
Loan Officer
FHA 30 Year Fixed Texas
Great experience
Jordan was a pleasure to work with through out the entire process, even when I was not. He was very thorough and very informative and made me feel comfortable the entire time. I would recommend Jordan to everyone!
Loan Officer
Conventional 30 Year Fixed Florida
Above and Beyond
I recently worked with Joani and was thoroughly impressed by her exceptional service. When an issue arose that threatened to delay our closing, Joani went above and beyond to resolve it. She even rallied the CEO and lawyers to address the problem promptly. Her proactive approach, clear communication, and dedication ensured that everything was handled swiftly and efficiently. Thanks to her efforts, we were able to close on time without any additional stress. I highly recommend Joani for anyone in need of a reliable and committed loan officer.
Popporn's Tip: Jet loan doesnt have the best rate. Needed to go with them as they are preferred builder.
Loan Officer
Conventional Texas
Residential Loan
George is brilliant at what he does. He is always available 24/7. I was thrilled and amazed at his response. He never missed my calls or e-mails. I would recommend him over and over. I had an excellent experience with him.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent
Made the entire process fast and easy. Always available and quick to respond to answer questions.
Loan Officer
Conventional 30 Year Fixed Texas
Worst Ever Loan Officer
Here’s our experience with Savannah Moore: While searching for a property through Coventry, we were directed to their preferred lender, Concierge Loan, where Savannah Moore became our loan officer. We completed our application and submitted all the required documents. However, she took an unusually long time to provide a prequalification offer for the amount we requested. She assured us that we could move forward, so we signed a contract with the builder and paid a 3% earnest deposit. Unexpectedly, Savannah later denied our loan without offering any explanation. Despite our repeated attempts to reach her, she ignored our calls and emails. We can't help but wonder if this was because of our race, as she refused to communicate with us. Her actions wasted our time and resources that could have been better utilized elsewhere. We are devastated by her lack of professionalism and communication.
David's Tip: Stay away from Savannah, she maintains no communication with her clients, she does not return calls or reply back to emails. Please save your time and find a different lender.
Loan Officer
Conventional Texas
RUN AWAY!!
I went through Jet because my builder was offering incentives to go through them. I signed the contract with the builder and then got into contact with Jordan. From the very start Jordan was condescending and rude. Once the house was close to being built he tried to screw me with a 9% rate while adding 15k in points. After much arguing I was able to get it down to the regular rate at the time of 7%. I would have to send him the same documents multiple times, he emailed my ex-wife asking for docs while knowing the divorce was finalized. My ex wife had nothing to do with the purchase post divorce per the courts. He never removed her from my closing docs until the day of closing. He refused to communicate to my sales person and title which caused massive delays in closing. The whole company is filled with scum bags and scammers. RUN AWAY!!!!
Collin's Tip: Don’t use Jet Home Loans
Loan Officer
Conventional 30 Year Fixed Texas
Not a good experience
Had switched to jet due to a glitch in closing disclosure provided by them , which they never rectified or cared to provide a proper explanation. Rates are not competitive but the loan officer does not care since Builder has them as preferred lenders.
Loan Officer
Conventional 7/1 Adjustable Rate Mortgage (ARM) Texas
review
Wish list of due items were noted at the beginning of the process instead of receiving communication when next item was needed. Portal needs ability to add documents or responses instead of sending by email.
Loan Officer
Conventional 30 Year Fixed Texas
