FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 25, 2023 at 9:07 PM
Recommend's Wes

Yes

The entire process was straight forward.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 23, 2023 at 10:12 PM
Recommend's Greg

loan

I HAD A GREAT EXPERIENCE WITH MY LOAN. MY LOAN OFFICER WAS THERE FOR ME WHENEVER I NEEDED HIM, EVEN WHEN HE WAS ON VACATION.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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February 23, 2023 at 6:40 AM

Got the job done

Daniella Serrano was amazing. She knows her job very well and helped us at every obstacle we encounter. Her calm professional manor is what made us feel comfortable. Everything was handled personally and professionally. Recommend 100%

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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February 22, 2023 at 2:58 PM
Recommend's Josh

Would 100% Recommend

I met Josh through a builder, he was introduced to get me pre-qualified for a new build. Josh responds very timely - if not, right away. He has been so respectful and understanding since I first started this home buying journey. I asked him A LOT of "stupid" questions and not once did he make me feel "stupid". (I didn't have a realtor and was doing this on my own so I really didn't know what I was doing) He helped me every step of the way, "Above and beyond" doesn't even begin to explain how much effort he put into helping me. My friends recommended that I "shop around". I did, and you know what - none of the other loan officers compared to the service and timely responses

Michelle's Tip: Trust that you're in good hands when you're working with Josh

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 21, 2023 at 6:34 AM
Recommend's Barbara

Barbara Dini

Barbara Dini and Diane Ostrander are the greatest at their jobs. Barbara Dini encouraged me and walked the entire journey with me even when it looked at little dim.They went above and beyond for me in accomplishing my dream of owning a home. They help made my dream a reality. They get an A+ rating awesome team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 19, 2023 at 10:33 AM
Recommend's Chris

Loan review

Closed in 15 days. Very satisfied. Great service and friendly staff.

Michael's Tip: Make sure to upload all requested documents on time and promptly.

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: La Jolla, CA
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February 16, 2023 at 8:58 AM
Recommend's Mike

Hilton Loan Review

From start to finish the loan process was seamless. Also, the process was very timely from beginning to close! My loan officer, Michael Bedell was very tentative and quick to respond to me during the process and kept me updated throughout. I would recommend FBC Mortgage to my family and friends.

Michael's Tip: The only thing I would say to future clients is to go over the pre-disclosure's as best as you can. Even though I was presented with the pre-disclosure, I missed a cost on my loan that I wasn't expecting. For example, on my mortgage insurance, I saw what my monthly cost would be for the mortgage insurance, but I missed the up front lump sum that I had to pay for the mortgage insurance. I just believe those important items should be verbally discussed with the clients instead of just sending the disclosure and leaving it up to the customer to understand. Those forms are a little overwhelming to people not in the loan processing business and important items can easily be missed.

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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February 16, 2023 at 8:58 AM
Recommend's Mike

Hilton Loan Review

From start to finish the loan process was seamless. Also, the process was very timely from beginning to close! My loan officer, Michael Bedell was very tentative and quick to respond to me during the process and kept me updated throughout. I would recommend FBC Mortgage to my family and friends.

Michael's Tip: The only thing I would say to future clients is to go over the pre-disclosure's as best as you can. Even though I was presented with the pre-disclosure, I missed a cost on my loan that I wasn't expecting. For example, on my mortgage insurance, I saw what my monthly cost would be for the mortgage insurance, but I missed the up front lump sum that I had to pay for the mortgage insurance. I just believe those important items should be verbally discussed with the clients instead of just sending the disclosure and leaving it up to the customer to understand. Those forms are a little overwhelming to people not in the loan processing business and important items can easily be missed.

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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February 15, 2023 at 10:12 PM
Recommend's Michelle

Great Experience

Michelle was extremely patient with 2 older people in the new ways of doing loans. She was extremely helpful!!!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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February 15, 2023 at 6:27 PM

Mrs Velez is remarkable

Mrs. Cynde Velez is the best. I will be referring her to my friends family and voy workers. I already put a bug in AVP of my dept at work about using Mrs Velez, and I really don’t refer people. But, she deserves all my referrals. Thank you Cynde.

Jesus's Tip: It gets a little confusing receiving all the docs email from so many different people so many people calling and sending emails you don’t know who’s who. So it gets a little hectic and confusing

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 15, 2023 at 6:02 PM

Excellent Service

Robin was thorough and quick and she helped us buy our first home! Thank you so much for your hard work in helping us with this.

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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February 15, 2023 at 12:02 PM
Recommend's Kristin

Great job

Kristin did a fantastic job from making the process as user friendly as possible. She got us a better rate, matching a competing lender, after our initial application prior to close. She worked with our homeowners insurance company and title company seamlessly. We had our preliminary closing documents a week ahead of closing. I’d use her again in a second.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 12, 2023 at 7:01 AM

Home Loan

Bonnie was great throughout the process and kept me informed in the loan process. Very friendly, knowledgeable, thorough, and communicated well.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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February 09, 2023 at 11:12 AM
Recommend's Chris

Best Mortgage Experience ever!

I have owned several homes with mortgages over the years. I have to say that my experience with FBC was the best ever. The communication from all parties was phenomenal. The closing was the quickest I ever had. Thanks to Chris, Kerri, Tara and the entire FBC team for such a professional and easy home financing experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 07, 2023 at 2:42 PM

Awesome Job!

Dennis and company did an awesome job of assisting me to understand the home buying process in regard to paperwork, etc.

FHA 30 Year Fixed Georgia
Responds quickly
Branch: Monroe, GA
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