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Reviews for Sara Skaggs
Review on Sara Skaggs and FBC Mortgage, LLC
From beginning to closing Sara Skaggs was always available to us answering questions in a very timely manner. She was very professional throughout the process.
Conventional 30 Year Fixed SouthCarolina
Great experience
Had many loans and refinance over the years and this one was the best experience of all. Everyone was professional and very responsive. They even called me to lock in a good rate before they increased. Very very happy with their service and by the way they are all nice people
Conventional 15 Year Fixed SouthCarolina
Run away
Dont bother considering this group in beufort. They messed up and used my weekly salary ad my annual income. Of course ours was declined..and when we told the annual salary was 52x this amount they didnt know how to remedy the problem. My partner and i got approved that day by another bank...who actually knew how to do loans properly.
Conventional 30 Year Fixed SouthCarolina
Process too arduous and lengthly
By far the worst lending experience that I have ever had. I have had a mortgage loan in my name for 6 different houses over the span of 26 years with zero default or even a late payment. My salary over the past 3 years has more than doubled and I have zero derogs on my credit however, the requirements for a simply 30 year home loan was by far more than the very first loan I applied for over 25 years ago. I was asked for 4 years of tax returns and pay stubs to match employer issued W2 forms. The list of documents was endless! Then, there is the issue of TOO MANY HANDS IN THE POT! I was handed off to 2 additional people (plus the original person) over the course of the process because people were out of the office and not handling business or communicating with other. This caused a lot of "re-work" on my behalf not to mention the addresses on the application were entered incorrectly and not updated as needed, causing the loan docs to be questioned for not "matching". Thus the legitimacy of my application was questioned due to this processor over-sight. This was completely caused by "too many hands". For these and other smaller issues, I would not be likely to recommend this lender.
Donna's Tip: Do not be enticed by the $500 credit to using this "preferred lender"....there is a reason they are offering the incentive. Their process is too arduous and at least borderline ridiculous.
Conventional 30 Year Fixed SouthCarolina
Margaritaville Madness
To me this was a never ending process. The worst I have ever experienced. I have bought or sold 8 homes and this was my worst experience. Don't know whether to blame COVID or what. Loan was supposed to close in Oct, but due to delays this caused credit issues. I only allowed my credit to be opened for 4 months. Delay went past that. Had to reopen it and send everything back in again. Well over 100 pages. Plus interest rate went up from time we originally talked. They also for some reason listed it as a 2nd home. Never got explanation why. No other mortgage to pay. Now I have to jump thru hoops to get things changed.
Donald's Tip: If you can find your own lender outside of builder do it. I wish I had used Wells Fargo. Customer with them. You have to decide when signing your original PW.
FHA 30 Year Fixed SouthCarolina
Fabulous Experience
Sara, and her associate Lisa Singley, were a pleasure to collaborate with on this loan. They kept me in the loop, and made sure I never felt overwhelmed. I would highly recommend both for anyone seeking a loan.
Conventional 30 Year Fixed South Carolina
Sara Skaggs Made Everything Easy
Sara really cares about her clients. She locked us in at a very competitive rate, but the real reason for this 5-star review is the high level of customer service we received from Sara, our loan officer. I will be referring all of my friends and clients to Sara Skaggs at FBC Mortgage.
Conventional 30 Year Fixed SouthCarolina
Review
Our loan officer was Sara Skaggs. Sara led us through the entire process. She answered our many questions and was always happy to assist. She returned our calls promptly which we appreciated. Having a partner through this process was what set her apart from all of our previous home mortgage experiences. I have recommended her to others we have met at LMHH.
Conventional 30 Year Fixed SouthCarolina
Latitude Margaritaville - Hilton Head
FBC Mortgage was very professional and kept us well informed throughout the mortgage application process. They provided very helpful video links that showed what to expect during each phase of the application. Our Loan Officer, Sheri Little, retired just before our closing date and there was a seamless transition to our new Loan Officer, Sara Skaggs. Inquiries were answered on the first phone call or promptly in a return call. I highly recommend FBC Mortgage for your loan in Margaritaville as we passed papers on schedule with minimal issues throughout the process.
Daniel's Tip: Get all your financials together well before they are needed.
Conventional 30 Year Fixed SouthCarolina
Amazing!!
Sara helped us through our loan process and she was amazing. She was very sweet and dealt with our numerous questions and phone calls. We truly appreciate all of her hard work and patience as we bought our first home!
VA 30 Year Fixed SouthCarolina
Easy Peasy
Sara and Sheri made the process from start to finish a breeze! Never once did I question why I chose to finance through FBC Mortgage, the whole team is fast, easy to work with, and direct with what needs to happen. Highly recommend them!!
VA 30 Year Fixed South Carolina
Best Loan Originator in Beaufort!
My experience with FBC mortgage has been outstanding! From start to finish Sara was attentive, accessible, and amazing to work with! Her customer service skills are just the best. For many people refinancing a home is stressful but her and her team made the process painless and stress free; even during a global pandemic!! There was no issue that she didn’t have a solution for and I am proud to say I am a FBC customer!
Michael's Tip: Go with FBC, you won’t regret it!
VA 30 Year Fixed SouthCarolina
Excellent service
FBC is an Excellent company ! Great help ! Quick response time ! After getting no responses back from doing applications online. Our realitor suggested using FBC and we are glad he did . We walked in and got the help we needed right away. We had bad credit . But the underwriter was able to get our credit reports updated . And was able to call and get everything situated to get an approval . We asked FBC to close us quicker than the normal 30 days . And we successfully closed in 3 weeks ! Sara staggs always responded with a text , call , or email accordingly and in a great response time. She was very friendly , nice , very professional but went the extra mile to get to know us personally to make the process easier. She went to the closing table with us to show her support. I would highly recommend her and this company to others . And will definitely use them again when we buy our next home!
VA 30 Year Fixed SouthCarolina
Awesome!!
Sara was amazing. She kept me on top of my journey to a mortgage. There were bumps, but together we handled them. Sara was a joy to work with. I especially loved the videos she sent to keep me on track. Great job Sara!!!
Martha's Tip: Have all your paperwork ready. Scrambling at the end was no fun.
Conventional 30 Year Fixed SouthCarolina
Outstanding customer service
Miss Sara did an outstanding job from start to finish with purchasing a new home. Documents were explained fully, easy to obtain and send back. Flawless experience by her and the company. Have recommended and will continue to recommend Sara and this company!