Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Excellent Job
Edna was patient in dealing with a first time homebuyer. She was patient and professional in dealing with us. She prepared and processed the documents in a timely manner. Excellent job!
Conventional 30 Year Fixed Nevada
Amazing group to work with
I had a great experience with the entire process. Everyone was on the same page and answered my questions. Thank you for holding my hand through closing.
Conventional 30 Year Fixed Georgia
Absolutely the BEST
I have nothing bad to say! Fast, hard working, helpful, honest. Absolute wonderful from start to finish.
VA 30 Year Fixed Texas
Outstanding
From the 1st introduction to the last the service was outstanding!!
Jeffery's Tip: Talk to FBC.. specially Delaney !!
Loan Officer
VA 30 Year Fixed NorthCarolina
Great Service
Kelly and Team were great throughout the process, regular updates at each step of the way!
Loan Officer
Conventional 30 Year Fixed Florida
Always Great Service
I’ve used Team McDuffee on more than one occasion. Not only as a buyer but as a realtor. I couldn’t have asked for a better team to assist with my loan! Always available when needed and quick to respond.
Loan Officer
FHA 30 Year Fixed Florida
Excellent Service
Mr. Stinson's team did an excellent job helping close the loan. They showed professionalism, patience, understanding, and knowledge throughout the process. Thank you for your support and understanding.
Loan Officer
VA 30 Year Fixed Florida
Frustrating Experience
My loan officer, Shevlin Pierce, was great! Very nice and responsive. However, the underwriters at FBC Mortgage were a nightmare. I am a legal professional with high income, a high credit score, and virtually no debt. I have been at the same job for 20 years. I own three other houses free and clear. Even after giving the underwriters 2 years of tax returns which validated (under oath) my income and various business holdings, W2s, K1s, and all the other banking and other information they required, they still required that I "source"/prove where certain deposits came from (like I was a criminal), verify that certain bank accounts were really "mine," and repeatedly explain things in writing that I had already explained in writing. It was like they didn't look at the information I had already provided, so they just kept asking for the same thing. I had to jump through a lot of unnecessary hoops with FBC, which made the process very time consuming and frustrating on my end compared to other lenders I've used.
Robert's Tip: Be prepared to be heavily scrutinized if you are a high income earner
Lender Response
Mr. Richards, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)FHA 30 Year Fixed Florida
Exceptional/ Closed on time!
Dennis Moseley is truly in the business of helping. Exceptional! Went above and beyond. First, I was denied with another lender after signing last closing disclosure. That’s when I reached out to Dennis, told him everything that had occurred and he kept his word. He ensured me that, that should’ve never occurred. He was consistent, honest and very helpful. I was doubtful at first and Dennis assured my realtor and I that things would be good. He worked his magic and guess what! I was able to close on my reliant home. I didn’t even know how to feel. The reliant team along with FBC team were excellent in communicating and keeping me up to date even when there were hiccups. They all made it happened!!
Trudy-Ann's Tip: Have all your paperwork ready and send everything they ask for. If you don’t have something, just speak to them, Dennis and his team will guide you.
Conventional 30 Year Fixed Georgia
Awesome First Time Buyer Experience
Luis has made this experience as smooth as possible from start to finish. He has been extremely informative and his response time was over the top amazing. Even when I began to stress, he reassured me that everything was going to be ok and it truly was!!! We received our keys, and without his help I probably would’ve been an emotional wreck throughout this process!! Our family is incredibly grateful!! We 10 out of 10 recommend!!
VA Florida
Mortgage approval
The Stinson team was attentive & relentless. They were professional, organized, and helpful right up to the end.
Loan Officer
FHA 30 Year Fixed Florida
Closing a loan from FBC Mortgage
The entire loan team from FBC was amazing. I've experienced an exceptional customer service. Thank you Matthew Myers, Eva Garcia and Paula Tannus. You guys rock!
Conventional 30 Year Fixed Florida
VA Home Loan
I was definitely impressed with how fast FBC Mortgage LLC processed my loan. The Loan Officer and her team were very helpful and friendly. They kept us up to date on everything. I will definitely recommend FBC Mortgage LLC to friends and family.
Pedro's Tip: They keep up with the market and technology.
Loan Officer
VA 30 Year Fixed Florida
Awesome buying experience
The people at FBC were fantastic through this whole buying process. We got calls and updates regularly. Initially, we decided to pass on the house, and received no pressure from our loan agent. Truly appreciated. Once we changed our minds, they were extremely responsive, knowledgeable and helpful in the process. Would highly recommend FBC to anyone looking to buy or refi their home.
Loan Officer
Conventional 30 Year Fixed Florida
Amazing experience
Jenni was amazing throughout the process. She helped us through the ver fast tracked PQ to closing process. She was extremely informative and took the time to thoroughly address all of our questions.
Loan Officer
Conventional 30 Year Fixed Florida
