Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Great experience
Keith Bice and his team helped me through the whole process and made it easy for me. I picked the right team to work with
Loan Officer
FHA 30 Year Fixed Alabama
Satisfied customer
Barbara Stone and her group did an excellent job with our home mortgage. She was professional, thorough and very helpful every step of the way. The entire group of people that helped with our mortgage were excellent.
Loan Officer
Conventional 30 Year Fixed Massachusetts
Wonderful service
This company customer services is outstanding! Luis Mesquita have the natural ability to understand and feel what the customers are experiencing, and he is able to meet their needs. Luis not only answered my questions but he educated me in how things are done right.
Luis's Tip: The process of getting all the documents is complicated. I think this should be explained in the beginning to avoid frustration.
Conventional 30 Year Fixed Florida
Quita is the best!
I was referred to Quita Williamson by a friend/co-worker who also had Quita's help purchasing a new home earlier this year. I was very nervous about the process considering I am a first time home buyer. From the very first conversation I had with her all the way up until closing, she made me feel confident that I could achieve this dream for myself. Every time I got nervous again or did not understand something, she put my mind at ease by answering and explaining details for every question I had. I will use Quita again for my future mortgage needs and also refer her name to anyone who asks me for a referral.
Loan Officer
Conventional 30 Year Fixed Florida
Amazing
As always Cathy and her team are quick, reliable and professional. Also they actually care about you and I’m convinced they are angels on earth❤️
Aubrey's Tip: Get documents they ask for to the ASAP
Loan Officer
Conventional 30 Year Fixed Alabama
Jenn is the BEST communicator!
Our real estate agent provided us a list of names of loan officers, all of which he'd had positive experiences with and would recommend. I called a couple of them and was pleased, but then phoned Jennifer Todd and was instantly convinced she was the officer with who I would like to work. She verbalized her commitment to thorough and timely communication, recognizing the stressful nature of this process and how her role in keeping the client informed every step of the way can ease this anxious process. Jenn is the real deal! It's not just talk. She exceeded our expectations! From the beginning, she was very professional, yet possessed the most kind demeanor conveying her sincere care of us as well as the natural ability to instill trust in our relationship. She diligently worked with us to find the best loan option that suited our financial circumstances and patiently spent much time answering all my questions, which were many. Thanks, Jen! You're the best!
Loan Officer
Conventional 30 Year Fixed Florida
All hands on deck!
Spencer was outstanding! He was professional while personable; knowledgeable and thorough. He insured all the parts fit....Well done Spenc!! Thank you!
Loan Officer
USDA 30 Year Fixed Florida
Thank you
Steve was in touch with us within minutes of us letting him know that we were looking to purchase a new home. He walked us through all of our options and answered all of our questions timely. From that point forward the entire team at FBC did a fantastic job s’right up and until closing day. We were so thankful to work with them again.
Loan Officer
Conventional 30 Year Fixed Florida
Home purchase.
I found the whole process efficient and thorough. I just had a little problem with technology part as I am not so savvy. But I got through alright. All of the representatives I spoke with were helpful and friendly. I other words great interpersonal relationship. Not sure if anything can be done about the speed of the information being sent. It seemed a little overwhelming.
Parlo's Tip: First find out if client can handle all the information on the computer/internet.
Loan Officer
Conventional 30 Year Fixed Florida
Love my Lender
Kevin is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really cares about his clients as well as the community. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. We could not have done it without him.
Loan Officer
VA 30 Year Fixed Indiana
Jennifer Todd is the Great at her job.
Jennifer is very knowledgeable and tirelessly patient. From the start Jennifer put me at my ease. Jennifer answered every single question, even though some were quite dumb. She explained what was happening and prepared me for next steps in the process. Jennifer answered all my questions and concerns promptly and professionally. She took time out of her day to send me helpful tips and fun e-cards that always made me smile.
Lucille's Tip: Trust Jennifer's knowledge.
Loan Officer
FHA 30 Year Fixed Florida
Kristin Hawkins was amazing!
Kristin worked with me throughout my first home-buying experience. Her team also helped me pick out a great home owner insurance company with a competitive rate. Kristin was responsive and answered all my questions
Loan Officer
Conventional 30 Year Fixed Florida
Professional Staff w/ a Listening Ear
Matt and his team are truly professionals in their field. Emails and phone calls are answered in 24-48 hours and the best part? If they can’t answer that quickly someone follows up with the what and why for delay. I also appreciate not only the many options available to the customer but Matt explains each option so the customer understands. I fell safe and secure with Matt and his team.
Freddie's Tip: Be open and honest so Matt and his team can offer you the best options. If they don’t know, they can’t help.
Loan Officer
FHA 30 Year Fixed Florida
The whole team goes above and beyond!
Thanks, FBC Mortgage! Kristin Hawkins and Jenn are AMAZING :)
Loan Officer
Conventional Florida
Amazing Experience
Yvette was amazing !!! She helped me every step of the way and answered all my questions !! She made me feel secure thru the whole process !! I highly recommend Kelly’s whole team !! Tammy my processor was amazing too !!
Loan Officer
USDA 30 Year Fixed Florida
