Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Amazing Service from Start to Finish
We are immensely grateful to Dave and his team for the patience they showed with us as first time buyers, and for the clear explanations of what was happening. Dave has a wealth of knowledge dealing with tricky cases such as ours (lack of US credit history) and is an educator to those he works with.
James's Tip: FBC’s work was always prompt, and so making the effort to respond to their queries quickly meant that we could move the processing to the bottleneck.
FHA 30 Year Fixed Massachusetts
Excellent experience start to finish
FBC responded very quickly at the beginning of my loan process as I had a very tight time schedule. They communicated at each point in the process and explained everything in detail. They were very patient with any questions I had. They followed up at each stage with a video that explained where my loan was in the process. I would highly recommend FBC. It was a great experience.
Conventional 30 Year Fixed Florida
Brad was great to work with!
My loan officer Brad Hardwick was recommended by my real estate agent. He was great! He was always available when I called him and if he wasn't there he would always return my call. He was wonderful to work with.
Nancy's Tip: Brad is very patient.
Conventional 30 Year Fixed Texas
3rd house bought using Jeff Duncan at FBC
Jeff called and talked me through the process. He always called to let me know an important email was coming that needed my attention. I do not regularly check my emails so his “heads up” reminders were so valuable.
Joni's Tip: Call Jeff Duncan
Loan Officer
Conventional 30 Year Fixed Florida
3rd house bought using Jeff Duncan at FBC
Jeff called and talked me through the process. He always called to let me know an important email was coming that needed my attention. I do not regularly check my emails so his “heads up” reminders were so valuable.
Joni's Tip: Call Jeff Duncan
Loan Officer
Conventional 30 Year Fixed Florida
Thank you Ana Maria and FBC Team
I was working with another lender and my experience from the start was not good. They were out of town, did not understand our market and were not responsive. I contacted Ana Maria and she took ownership of the process. I had short deadlines and she and her team took charge and met all deadlines. Ana Maria, her team and FBC make it easy to understand the process, provide updates (videos) on the next step and maintain constant communications. They have made my home purchase an incredibly positive and enjoyable experience. I highly recommend Ana Maria and FBC Mortgage. Thank you, Ana Maria, for making this happen.
Luis's Tip: Contact Ana Maria and FBC Mortgage
Conventional 15 Year Fixed Florida
Excellence in lending!
The difference between outstanding and excellence is the meticulous attention to detail. Norm and his staff proved once again what its like to provide excellent service!
Conventional 30 Year Fixed California
Refinanced condo loan
Excellent service from start to finish.
Russell's Tip: Provide all paperwork in a timely manner.
Conventional 15 Year Fixed Florida
Great
Great experience and great people
Conventional 30 Year Fixed California
Very pleased with service
Seymoine was fantastic. Not our first rodeo buying a home. She has been the best by far.
Conventional 30 Year Fixed Florida
Extremly Happy
Felt like I was the only person they were helping to get a loan because they responding so quickly
Thomas's Tip: Already have a friend working a loan with Stephanie
Loan Officer
VA 30 Year Fixed Florida
Highest Customer Service Levels, EVER
Ryan was immediate to respond at every step, phone, text, email, after hours. He was on top of every detail. We had a glitch, not his fault, and we worked thru it together. I am very detailed, and he exhibited the patience to answer all of my questions, and even go back over same info as requested without any attitude. Even more of a testament is that towards the end, he had the audacity to go on his honeymoon (sarcasm), but in his absence, his team and coworkers upheld the same standards he did. Ryan even reached out a couple of times while on his honeymoon. I have already referred a client of mine to Ryan, and will refer anyone to him.
William's Tip: Ask questions. Ryan will answer, or get the answer ASAP. Don't be afraid to ask.
Conventional 30 Year Fixed Florida
Quick and Easy
Wes and Chris were a pleasure to work with. Made the refi so easy.
Loan Officer
FHA 30 Year Fixed Nevada
Done
Loan was eventually complete and done thoroughly.
Loan Officer
FHA Nevada
Excellent Professional Service
Mike and his team did the seemingly impossible by originating our loan, with a close date of only 24 days. Thanks Mike for your professionalism and rapid communications, your team did an absolutely amazing job!
David's Tip: Professional, expedient, and always available
Loan Officer
Conventional 30 Year Fixed NorthCarolina
