FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13799 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 22, 2020 at 5:11 PM
Recommend's Bud

Satisfied Customer

FBC did a great job quickly processing and communicating to me through the complete process. I never felt like I was in this alone or guessing what was happening during the process. They are a very streamlined team.

Douglas's Tip: Stay on top of the emails and documents to keep the process moving

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jupiter, FL
Share  
October 22, 2020 at 5:10 PM
Recommend's Wes

Fast and easy

Great working with Wes very helpful and process was quick and painless

Loan Officer
Conventional 15 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
October 22, 2020 at 5:09 PM

Review

I enjoyed working with Lisa. She was available anytime I needed to ask her a question or have her explain things to me as I am a first time home buyer. I had a horrible ex with cornerstone and when I switched to FBC Lisa and Monica were both very helpful. I enjoyed working with them. If I ever buy again I will be coming back to FBC and hopefully be working with Lisa again.

Jennifer's Tip: Lisa did a great job and I don’t think I have any helpful tips for future clients. Lisa was very knowledgeable.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
Share  
October 22, 2020 at 5:07 PM
Recommend's Keith

Josh Wilks

Keith Bice and his team were unbelievable. Very helpful, fast, and clear.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
October 22, 2020 at 4:57 PM

WFG National Title Co

It's always a pleasure working with Brent, the process is very simple and without complications

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
Share  
October 22, 2020 at 4:55 PM

Not clear

I'm still waiting for my loan to record

Other 30 Year Fixed California
Loan met my needs

Share  
October 22, 2020 at 4:38 PM
Recommend's Stephanie

Quick and Easy Refinance

FBC made the re-financing process easy to understand and easy to complete. Very happy with the level of communication throughout

Loan Officer
Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: La Jolla, CA
Share  
October 22, 2020 at 4:34 PM
Recommend's Jennifer

Communication throughout the process is business as usual!

I recently refinanced my primary residence with FBC. The process went smoothly. The loan officer, processor and team communicated with me throughout the process and kept me well informed. It is what I have come to expect from FBC. I am a RE professional and recommend FBC all the time knowing that my clients will be well taken care of throughout.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
October 22, 2020 at 4:31 PM

Refinance House

I could not have been happier with the team (Gordon) at FBC. Everyone was very nice and helpful any time i had a question. The process was quick and easy.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
Share  
October 22, 2020 at 4:30 PM
Recommend's Wes

Simple and Painless Refi

I have not refinanced previously but Wes made the entire experience unbelievably easy and straight forward. He was consistently available at all times and happy to answer any questions I had. He is very straight forward and offered by far the best rate with no strings attached while I was shopping. I highly recommended Wes and the FBC team.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
October 22, 2020 at 4:24 PM

Excellent!!!!

Gordon went above and beyond to make sure we got our closing in time! He has saved us literally thousands of dollars! Thanks Gordon!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
Share  
October 22, 2020 at 4:23 PM
Recommend's Jennifer

Got it done!

Ultimately we got our home financed, which was the goal. Everyone involved was very communicative and highly professional to deal with. As a few issues came up, the team took some steps to troubleshoot, although my only complaint is that the troubleshooting only occurred after a problem arose and then everyone scrambled to find a way to overcome the issue. In retrospect, I think FBC could've done a better job communicating what pitfalls may arise from my specific financial situation (there was a lot of generic communication emailed to me about best practices when applying for a mortgage as well as informational videos but none that actually applied to my specific application). I honestly think if a preliminary assessment had been performed, we would've had 2 - 2.5 weeks to troubleshoot and overcome the issues rather than scrambling in the last 10 days. All in all, I'm happy with the result, although feel like stress and scrambling could've been avoided. Jennifer and her team were very quick to pick up the phone and communicate as often as needed, which I believe was very important in us getting the loan approved and ultimately closed. I was told that underwriting standards have tightened as a result of low interest rates combined with the impact of COVID-19. I wish that could've been summarized and included in the "informational emails" that were sent out early in the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
October 22, 2020 at 4:22 PM
Recommend's Sara

30 year fixed

Sarah Skaggs and Sherry Little did an excellent job for me always return my phone calls They were right on top of all my concerns.

Mark's Tip: Keep doing what you are doing

Loan Officer
Conventional 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
Share  
October 22, 2020 at 4:19 PM

Superb Service

Ben is a credit to FBC and FBC is A1. Also, FBC insurance is excellent, I enjoyed working with Paula and she worked hard to give me great rates and I switched all my policies with them. Thank you all for a great experience.

Sam's Tip: I checked with several companies and they were the best.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
October 22, 2020 at 4:19 PM

Barry

Totally professional and professional easy to follow. Seymoine’s Schmidt is a pro! Video was helpful as well.

Richard's Tip: Have all your vital documents relating to the house in one spot

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
Advertisements