FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14031 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
August 19, 2020 at 4:55 PM
Recommend's Scott

Great work

The entire team were great. Being on top of things helps tremendously.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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August 19, 2020 at 4:45 PM
Recommend's Matt

Great company to work with

Enjoyable experience. Ran in to some hiccups on closing day but no one is perfect. Other than that the staff is professional, courteous, and easy to work with.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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August 19, 2020 at 12:41 PM
Recommend's Marci

Very Responsive

Marci was great! Always available to talk to and could answer any question we had. Also made the whole process super simple.

Jonathan's Tip: Just have all of your documents together and everything will be simple.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 19, 2020 at 12:30 PM

2nd great experience

I worked with John Ray both thru my original FHA mortgage and a 2nd time with a conventional refinance. Had an exceptional experience both times.

William's Tip: No tips, but offer my highest recommendations.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 11:59 AM
Recommend's Matt

FBC Experience

The experience I had with FBC was great. There were no issues and the employees were always there to assist when I had a question.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 11:39 AM

Knowledge and courtesy

Ana Maria and the rest of the team treated me with great kindness and answered all my questions and concerns with professionalism. Thank you

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 19, 2020 at 11:24 AM

Very Attentive Loan Officer - Great Communication - Smooth Process

My loan officer was very attentive and responsive to all of my questions and requests. Even in this time of low rates, when all the other mortgage companies have backlogs and delayed processing times, FBC was able to get my loan done in a timely manner. Brian did a great job communicating with me and I also received emails from FBC to set expectations each step along the way. The process was smooth and easy.

Conventional Florida
Responds quickly
Branch: Jacksonville, FL
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August 19, 2020 at 11:15 AM
Recommend's Mike

Excellent Service

Mike was very professional and always communicated in a timely manner.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 19, 2020 at 11:07 AM

Go With FBC Mortgage Inc.

I have had mortgages in the past, two of them with a bank that I had banked with for 20 years. Getting a mortgage through FBC was by far the smoothest process to go through. Laura Baker was excellent to work with, accommodating my schedule and juggling coronavirus at the same time. Julie Mycroft was also excellent to work. I highly recommend this company for anyone looking for a mortgage.

Joyce's Tip: Listen to the professionals at FBC, watch the informative video's and just follow the process outlined by FBS

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 11:03 AM
Recommend's Jennifer

Outstanding service

This is the fifth time I have dealt with Jeni at FBC Mortgage in the past 8 years. The service she and her team provide is second to none. She and her team are very good at communication during the entire process. Definitely my go-to lender and have recommended Jeni’s team to family and friends who get the same level of outstanding service. Thanks!!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 19, 2020 at 11:00 AM
Recommend's Chriselda

Excellent Service

The steps were clear and minimal. We are very happy with our experience.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 10:43 AM

Great experience

Gordon made the arduous task of home buying a breeze. He always answered the phone when we called, and returned emails promptly. We really felt like he was going the extra mile for us. He was extremely professional and kind to my wife and I. In addition, he was able to secure the best rate possible for us. We shopped around before contacting Gordon and he blew the competitors out of the water. Our loan processor Lauryn Wright also did a tremendous job. She was able to secure needed documents in a timely manner, as well as explaining documents we needed and how to get them. She was readily reachable, which is something we did not experience with our last lender. You could definitely tell she was doing everything in her power to meet deadlines in order to get us to the closing table on time.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 19, 2020 at 10:04 AM

Excellent!

Step by step communication throughout the entire process was the key to closing on time. We will definitely use FBC in the future and recommend them to anyone.

Michael's Tip: Be completely open and transparent with your loan officer and processor and get them what they need as quickly as you can.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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August 19, 2020 at 10:03 AM
Recommend's Bambi

A+ Experience

I had the pleasure of working with Bambi for our refinance. She made the experience painless and kept us up to date on each step. I would recommend her to anyone!

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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August 19, 2020 at 9:59 AM
Recommend's Kelly

Rate my Lender Team

I am neutral about my loan officer Kelly Taylor. The rest of the team responded to emails and phone calls in a prompt and professional manner. The closing of my home went well. Thank you

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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